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The Montcalm London Marble Arch

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1,207 Reviews from our TripAdvisor Community

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There are newer reviews for The Montcalm London Marble Arch
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Showing 1,114: English reviews
Oslo, Norway
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

I took my daughter to London to celebrate my 50th birthday. We stayed in a juniorsuite that was absolutely fantastic. We stayed for three nights, and got the opportunity to try the full English breakfast as well as the American breakfast. Both of them were wonderful. Loved those pancakes. We enjoyed our stay at this fabulous hotel that it is... More 

Helpful?
Thank Birgitte B
Alexander_Henskens, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Birgitte B, On behalf of Daisy and the rest of the Team here at the Montcalm, thank you so much for this lovely review! I am delighted that you enjoyed your stay with us, and rest assured that your kind comments will be shared with all those involved, including our Chef. I look forward to welcoming you back in... More 

Doha, Qatar
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 30, 2014

The Hotel was so good as i have stayed last year at the same hotel , they were perfect in everything i like their way of dealing with their guests and how you feel that you are so important and the team over they are ready to support you. The location is great as you would be close to the... More 

Helpful?
Thank Tasaber
Alexander_Henskens, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Tasaber, Thank you very much for having taken some of your previous time to write this constructive and detailed review. I am glad that our Rooms product and the service provided by our Team were able to exceed your expectations and contributed to yet again an enjoyable stay. Thank you also for highlighting your concerns about our Club Lounge;... More 

South Africa
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 28, 2014

We were now already three tines at the Montcalm Hotel which is well situated in the City Center of London and where rooms are small but have all what you need !The hotel has a modern design , with a lovely bar and the breakfast is served by very friendly staff . The hotel gives an overall friendly atmosphere .

Helpful?
Thank Jean F
Alexander_Henskens, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Jean F, Thank you very much for having shared this lovely review on Tripadvisor. I am delighted that our Team has managed to convert you into part of the 'Family' and that we repeatedly have provided you with an enjoyable experience. Please do not hesitate to get in touch directly when you next plan to come to London, and... More 

Abu Dhabi, United Arab Emirates
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Stayed a few nights with my wife on a short business & pleasure trip to London. Couldn't be happier with our choice of hotel. We actually booked The Marble Arch but were upgraded to The Montcalm across the street. The hotel is very nice, clean, modern and not too big, tucked away in a nice side street on Great Cumberland... More 

Helpful?
Thank AntonioNeto
Alexander_Henskens, General Manager at The Montcalm London Marble Arch, responded to this review

Dear AntonioNeto, Thank you very much for having shared your experience online following your recent stay with us. I am very glad that the upgrade to our main hotel was well received and our Team was able to contribute to an enjoyable stay. We look forward to welcoming you back in the hopefully not too distant future. Kind Regards, Alexander... More 

Munich, Germany
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 24, 2014

we stayed in London over longer weekend witht the family, it was a very nice hotel, rooms small, like always in London, but nice and clean. The staff and the concierge are very kind and give you a personal and super service, thanks. The location of the hotel is perfect for all tours, erverything also Oxford street very close. We... More 

Helpful?
Thank Joe P
Alexander_Henskens, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Joe P, Thank you very much for having taken the time to share a review on Tripadvisor following your recent stay with us at the Montcalm. I am delighted that our team, with the Concierge in particular, were able to provide you and your family with a positive experience during your London visit. I hope to be able to... More 

Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 23, 2014

I recently stayed at this lovely hotel where everything went wrong but ended right. The hotel is lovely, the staff friendly, the location so convenient but we had problems with the room functioning. After one night I was moved to another very lovely room only to discover (at bedtime) that the AC was broken, so off to a third room.... More 

Helpful?
Thank Jana H
Alexander_Henskens, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Jana H, Thank you so much for having taken some of your precious time to share this lovely review; Although we strive to get everything perfect every single time, it is inevitable that sometimes mistakes or issues do occur. What is important then, is how it is handled to minimise the inconvenience towards our Guests and how we recover... More 

Weymouth,Dorset
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 22, 2014

Excellent five star hotel. Quiet rooms. Large breakfast selection of very good quality. Spa area with exercise pool,sauna,steam room and warm tile reclining seats. Close to major stores on Oxford Street. Easy nearby bus and underground transportation. Champaign bar and restaurant. Friendly helpful room service and reception staff.

Helpful?
Thank ralphT
Alexander_Henskens, General Manager at The Montcalm London Marble Arch, responded to this review

Dear ralphT, Thank you very much for having shared your experiences online following your recent stay with us. I am thrilled that you enjoyed your stay with us and rest assured that your kind comments regarding our staff and service will be shared with all those involved. I look forward to personally welcoming you back in the hopefully not too... More 

2 reviews
5 of 5 stars Reviewed June 22, 2014

We recently stayed at the Montcalm after a six week European holiday and booked to have a relaxing three days before onward journey home on the other side of the world. After an initial booking mix up I have to say the recovery and experience of the hotel was superb. Laura the customer experience manager was unbelievable and ensured we... More 

Helpful?
Thank James H
Alexander_Henskens, General Manager at The Montcalm London Marble Arch, responded to this review

Dear James H, On behalf of Laura and the rest of the team here at the Montcalm, thank you very much for having taken some of your precious time to share this lovely review. I am thrilled that we were able to recover your experience after the initial confusion, not in the least because of Laura's personal care and attention.... More 

malaga
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 21, 2014 via mobile

A warm welcome after a not so pleasant journey , reception staff very helpful showing us to our room and explaining how everything worked -rather fun glass window panel in the bathroom which fortunately turns opaque ! Pleasant rooms all mod cons not large but very comfortable .pay extra for the club rooms the lounge is a nice bonus offering... More 

Helpful?
Thank carfreack
Alexander_Henskens, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Carfreack, Thank you very much for having shared this fantastic review! I am delighted that you enjoyed your stay with us at the Montcalm, and that the Reception Team, amongst others, were able to positively contribute to an enjoyable stay from the get-go after your arduous journey. Rest assured that you kind comments will be shared with all those... More 

Ipswich, United Kingdom
1 review
5 of 5 stars Reviewed June 19, 2014

Stayed here for our 10th wedding anniversary. Great service - friendly and attentive, good room and location. We were delighted to see the little surprise waiting our return in the evening, which finished the day off perfectly. We'd love to return and enjoy the hotel again some time :-)

Helpful?
Thank trf99
Alexander_Henskens, General Manager at The Montcalm London Marble Arch, responded to this review

Dear trf99, Please allow me to hereby wish you a Happy Anniversary once more. I am delighted that you enjoyed your stay with us and that our Team was able to exceed your expectations. Thank you very much for having taken the time to share this lovely review on Tripadvisor and I look forward to welcoming you back in the... More 

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Grill At The Montcalm
The Grill At The Montcalm
Cuisines: British, Contemporary
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Montcalm London Marble Arch

Address: 2, Wallenberg Place | Top of Park Lane, Marble Arch, London W1H 7TN, England
Location: United Kingdom > England > London > Marylebone
Price Range: $330 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Montcalm London Marble Arch 5*
Number of rooms: 143
Reservation Options:
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Also Known As:
The Montcalm London Hotel London
Montcalm Nikko Hotel London
London Montcalm Nikko Hotel
The Montcalm London Marble Arch England
Hotel Style:
#6 Spa Hotel in London
#10 Romantic Hotel in London
#12 Luxury Hotel in London
#13 Family Hotel in London
#15 Business Hotel in London
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