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The Montcalm London Marble Arch

2,210 reviews
#6 of 1,081 Hotels in London
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Traveler (604)
Room & Suite (312)
Dining (57)
Overview
  • Excellent85%
  • Very good12%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“wow suite”(80 reviews)
“the club lounge”(130 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from The Montcalm London Marble Arch
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,210)Write a Review
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All reviewsguest experience managerwow suitethe club loungeoxford streetpark lane suitehermes toiletriespresidential suiterose petalsglass of proseccochampagne barfour poster bedon arrivalspa facilitiesafternoon teahyde parkspecial thanksbirthday treat
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691 - 695 of 2,028 reviews
Reviewed January 9, 2017

Fantastic in every way. I recently celebrated my 50th birthday, so my husband booked me into the spa for some luxury treatments. My therapist Sabrina was amazing she made me feel great, the effects of her wonderful application went way beyond just this day! Leading...More

Thank Cate M
Response from ManagerMontcalm, General Manager at The Montcalm London Marble ArchResponded January 18, 2017

Dear Cate M, May I start by personally wishing you a Happy ‘belated’ 50th Birthday. I am delighted to read that it was made to be so special for you, thanks to our wonderful team. Your kind words were read by everyone, including Sabrina who...More

Reviewed January 8, 2017 via mobile

This Hotel is a must! The staff are so friendly and deliver a great service throughout.On arrival we told staff that it was my 50th,within 20 minutes a chilled bottle of prosecco and a small selection of cakes were placed on a table in our...More

1  Thank Nasheee
Response from ManagerMontcalm, General Manager at The Montcalm London Marble ArchResponded January 18, 2017

Dear Nasheee, Thank you for taking the time to share your experience at The Montcalm. I am so glad to read that you had a wonderful birthday celebration and that you were pleasantly surprised with the gestures that followed. Our location is indeed second to...More

A TripAdvisor Member
1
Reviewed January 8, 2017 via mobile

An excellent hotel with a grate location near oxford street shopping area near to the hayed park and regent several good restaurants near it the staff members are very helpful and friendly. The concierge team are well experience and guide me to the best places...More

Thank A TripAdvisor Member
Response from ManagerMontcalm, Manager at The Montcalm London Marble ArchResponded January 18, 2017

Dear Ahmed, Thank you for taking the time to write this review. I am delighted to hear that your overall experience at Montcalm was an excellent one. The concierge team were so happy to read your kind words and it served as a great motivation...More

Reviewed January 8, 2017

I have stayed at this hotel in the past, however when I stayed in Dec 20th - 23rd Dec I felt like Royalty. The hotel manager recognised me from previous stays and I was actually upgraded to a suite. And not just any suite to...More

1  Thank Damien T
Response from ManagerMontcalm, General Manager at The Montcalm London Marble ArchResponded January 18, 2017

Dear Mr. Damien T, Thank you to what can only be described as a magnificent review to read! You’ve definitely touched on all features of the hotel and our services, which makes me so proud to know that we are delivering excellently on all levels....More

Reviewed January 8, 2017

I visited this hotel after previously staying at another Montcalm hotel and being very impressed. I was not let down. All the staff were extremely friendly and helpful. The hotel was stunning and the icing on the cake was the complimentary upgrade to the Wow...More

Thank Daniel R
Response from ManagerMontcalm, Manager at The Montcalm London Marble ArchResponded January 18, 2017

Dear Daniel R, Thank you for taking time to review our hotel and for being a loyal guest of The Montcalm brand. Your review was shared with all the teams and Izabella especially was delighted to read that your experience was made to be a...More

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About
Awards & Recognition
Travelers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$284 - $505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in London
#6 Luxury Hotel in London
#10 Family Hotel in London
#10 Romantic Hotel in London
#15 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$284 - $505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in London
#6 Luxury Hotel in London
#10 Family Hotel in London
#10 Romantic Hotel in London
#15 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (604)
Room & Suite (312)
Dining (57)
Pool & Beach (16)
Amenities (50)
Business Center & Event Rooms (12)
Family and Play Areas (1)
Nearby
Marylebone
Marylebone offers what so many London neighborhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
Questions & Answers
Ask a question
wtttow
November 21, 2017|
Answer
Response from Susan C | Reviewed this property |
With regret unable to answer specific query as we were not resident but enjoyed dining at the hotel. If the service received in the dining area reflects that offered by Montcalm staff we feel confident you will be very... More
1
Vote
wtttow
November 21, 2017|
AnswerShow all 6 answers
Response from abdo55 | Reviewed this property |
you can enjoy a complementary breakfast at the club lounge at 6th. floor or order from room service or enjoy the breakfast buffet behind the lounge.
1
Vote
Gerard H
June 18, 2017|
AnswerShow all 8 answers
Response from London W | Reviewed this property |
Not sure, but if they can they will, awesome staff.
1
Vote
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12345612
Room Tips
"Montcalm Club rooms would be the best choice."
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"Junior suite was amazing !"
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"The Executive club rooms offer luxuries like free drinks and canopies"
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"club lounge access rooms, give you access to the club lounge where you get drinks and snacks"
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