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The Montcalm London Marble Arch

2,155 reviews
#7 of 1,077 Hotels in London
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Traveler (580)
Room & Suite (296)
Dining (57)
Overview
  • Excellent85%
  • Very good12%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“wow suite”(76 reviews)
“the club lounge”(122 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,155)Write a Review
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All reviewsguest experience managerwow suitethe club loungeoxford streetpark lane suitehermes toiletriespresidential suiterose petalsglass of proseccochampagne barfour poster bedon arrivalspa areaafternoon teahyde parkspecial thanksbirthday treat
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1 - 5 of 1,979 reviews
Reviewed yesterday via mobile

I booked this hotel for my boyfriends 25th Birthday, in which straight from booking the hotel the guest experience executive Izabela stayed in contact with us through whatapp to ask us what personal details about the room we wanted and answered any questions we had...More

Thank KirstyScully
Hotel's Favorite
Reviewed April 11, 2017

I booked this hotel at the recommendation of a close friend. He told me that the location is very good and that the service is very personal and attentive. After my stay, I had to thank him as it was indeed all that he told...More

6  Thank dkjhk
Response from ManagerMontcalm, General Manager at The Montcalm London Marble ArchResponded April 18, 2017

Dear dkjhk, What a delight it is to read your comments and to know that we were able to make your stay so wonderful! I am so pleased to learn that further to the recommendation from you friend, that the whole experience from the smooth...More

Reviewed yesterday

The location and facilities are excellent but what sets the Montcalm apart are its staff. Their attention to detail and their service oriented approach set them apart from other hotels in that area. I have no hesitation in recommending the hotel.

Thank ajc223
Reviewed 2 days ago via mobile

I stayed at The Montcalm for my 21st birthday night and not only did the lovely staff upgrade my room; they also sent up a bottle of prosecco and a selection of cakes for my boyfriend and I! The staff were friendly, location was ideal,...More

Thank HelFilb
Reviewed 2 days ago

Only stayed the one night as a couple but would happily stay again. Made use of spa facilities and club room, all very good as you'd expect. Great location for all central sights. Customer service was exceptional. We'll be checking availability here next time we...More

Thank inserthumourousname
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About
Awards & Recognition
Travelers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$249 - $512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in London
#7 Luxury Hotel in London
#10 Romantic Hotel in London
#10 Family Hotel in London
#15 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$249 - $512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in London
#7 Luxury Hotel in London
#10 Romantic Hotel in London
#10 Family Hotel in London
#15 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (580)
Room & Suite (296)
Dining (57)
Pool & Beach (16)
Hotel & Grounds (433)
Bathroom (16)
Business Center & Event Rooms (12)
Family and Play Areas (1)
Nearby
Marylebone
Marylebone offers what so many London neighborhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
Questions & Answers
Ask a question
wtttow
November 21, 2017|
Answer
Response from Susan C | Reviewed this property |
With regret unable to answer specific query as we were not resident but enjoyed dining at the hotel. If the service received in the dining area reflects that offered by Montcalm staff we feel confident you will be very... More
1
Vote
wtttow
November 21, 2017|
AnswerShow all 6 answers
Response from abdo55 | Reviewed this property |
you can enjoy a complementary breakfast at the club lounge at 6th. floor or order from room service or enjoy the breakfast buffet behind the lounge.
1
Vote
Gerard H
June 18, 2017|
AnswerShow all 8 answers
Response from London W | Reviewed this property |
Not sure, but if they can they will, awesome staff.
1
Vote
Room Tips
"Rooms are fantastic"
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"We had a room at the back this time and previously we had one overlooking Upper Berkeley Street both were..."
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"Make sure they don't stick you in the basement"
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"I can only comment on the room I stayed in which was The Parklane Suite. It is a beautful room, very comfy..."
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