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Pullman London St Pancras Hotel

Traveler (1677)
Room & Suite (718)
Dining (141)
Certificate of Excellence

About

#167 of 1,097 hotels in London
Location
Cleanliness
Service
Value
Certificate of Excellence
Following a £13 million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. Follow us on Twitter, Instagram and Facebook today for up to date information and events.
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Property amenities
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Great View
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
162Restaurantswithin 0.3 miles
42Attractionswithin 0.3 miles
5,152Reviews
1,893Photos
66Q+A
100Room tips
Traveler rating
  • 3,121
  • 1,572
  • 305
  • 100
  • 56
Time of year
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Popular mentions
+1
We actually traveled July 2017 but TripAdvisor wouldn't let me select 2017. Having never been to London before I agonized over where to stay. It was between a few different hotels in a few different areas but eventually we chose the Pullman. I didn’t favor the area it’s in
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Great hotel for business or pleasure. 3 minutes walk from St Pancras, probably 5 from Euston so very accessible. Staff cant do enough for you and the rooms are massive. If you have kids the room with the sofa bed is great as its kind of in its own area the other side of the
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Response from AuroreWeber, Manager at Pullman London St Pancras Hotel
Responded yesterday
Dear michellevertex, Your review made our day! We are glad to know that the location, the room and our memorable breakfast met your expectations. Pullman hotels looWe sincerely hope to welcome you again in Pullman London St Pancras. Kind Regards, Aurore WEBER Guest Experience Manager
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At this great contemporary hotel, comfort convenience and innovation roll effortlessly in to one. Luxury is presented as if it were to be expected. I have never stayed at a hotel offering better value for money. Had to pull myself together to stop wandering around the guest
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Response from AuroreWeber, Manager at Pullman London St Pancras Hotel
Responded 3 days ago
Dear CandidTrav, Such a wonderful review! All the Pullman team and I thank you very much for sharing your experience. We work everyday with our heart to make your stay as memorable as you deserve. You will always be welcomed at home in Pullman London St Pancras, and we sincerely hope to see you soon, Yours sincerely, Aurore WEBER Hotel Quality & Guest Experience Manager
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Negatives: - Faucet difficult to turn off due to design? - Can easily see hallway floor below room door and so can hear others outside on rare occasions. Positives: - First, staff top drawer. From the front desk to the bellboys to the concierge. In fact, one concierge,
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Response from AuroreWeber, Manager at Pullman London St Pancras Hotel
Responded 3 days ago
Dear uberrobert, Thank you for your legitimate remarks. We will reflect your feedback with our Chef Engineer. Paulo and all the "Heartist" team thank you for your heart-warmed comment. We are delighted to know that you felt comfortable at home in Pullman London St Pancras. We hope to welcome you again soon in the best location in London, Aurore WEBER Hotel Quality & Guest Experience Manager
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The Breakfast Buffet is AMAZING, everything anyone could ever want, it has to be one of the best Breakfasts at any hotel anywhere in the World. Rooms are roomy for London , very comfortable, stayed 5 nights, staff are very welcoming , one of the best Hotels
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Response from AuroreWeber, Manager at Pullman London St Pancras Hotel
Responded 3 days ago
Dear steve1234749, We are glad to know that the breakfast was as memorable as your expectations! The Chef and his team never fail to produce wonderful creations and we are rewarded by reading your review. All our "Heartists" are waiting for you to come back to Pullman London St Pancras. Until next time, Aurore WEBER Hotel Quality & Guest Experience Manager
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All photosTravelerRoom & SuiteDining Business Center & Event RoomsFamily and Play Areas
2 Bottles of water were given daily free of charge.
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123456144
18 years of age is classed as an adult not child so I would think yes
1 vote
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I paid £19 for the buffet breakfast. There is a Pret right across the street though if you want a casual takeaway breakfast for a fiver.
0 votes
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Hi Ario K, In answer to your question, guests do not require a key card to access the lifts. Regards, Michelle Lim Talent & Culture Executive
0 votes
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Is there onsite parking or any nearby
I traveled via mass transit but I believe there was nearby parking. Best bet would be to call hotel
0 votes
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12345614
"Just go for the Breakfast"
"Make sure you do not have a room with a connecting door to the room next door!"
"I have only had rooms at the back of the hotel and they have always been quiet"
"I was by now in 3 rooms, no one was good, all noisy, some very much!"
"Hotel facing the back or 10th floor & above"
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12345620
PRICE RANGE
$198 - $401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london st pancras hotel londonaccor london st pancraslondon novotelnovotel london eustonnovotel euston
FORMERLY KNOWN AS
Novotel
LOCATION
United KingdomEnglandLondonPaddington / Maida ValeEuston / Kings Cross /St Pancras
NUMBER OF ROOMS
312
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