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Pullman London St Pancras Hotel

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100 - 110 Euston Road, London NW1 2AJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1984)
Room & Suite (884)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#156 of 1,200 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Rest assured that we are still here to welcome you and allow you to stay on top of your game ! Pullman London St Pancras has everything you need to unlock your potential. There’s space for you to work, create and connect in the 312 modern rooms and suites, 17 meeting rooms, not to mention the vibrant lobby. Always looking to up our game, we redefine what it means to travel. Our holistic well-being program is fresh; as is the cuisine we serve – all designed to fuel performance while expertly balancing indulgence and health. Everywhere you turn, art surrounds and inspires you. And, there’s the opportunity to play around every corner. Located in King’s Cross, the contemporary, stylish and cosmopolitan Pullman London St Pancras opens up new travel possibilities, with London on your doorstep and Saint Pancras International Station and Eurostar trains just 5 minutes away by foot. Your health & safety is our priority - visit our website for all the latest updates.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Spa
Wifi
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Laptop safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, French

Location

Full view
100Great for walkers
Grade: 100 out of 100
188Restaurantswithin 0.3 miles
47Attractionswithin 0.3 miles
5743Reviews77Q+A100Room tips
Traveler rating
  • 3,535
  • 1,684
  • 336
  • 118
  • 71
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
M H wrote a review Yesterday
bristol22 contributions8 helpful votes
Very helpful and friendly staff, with a special shout out to the doorman who always greets you with a smile and a jolly demeanour. Well positioned for a weekend of sightseeing and my girls and I had a lovely weekend made better by the Pullman team.
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Date of stay: January 2022
Rooms
Location
Service
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Response from Alfio Scuderi, Other at Pullman London St Pancras Hotel
Responded yesterday
Dear @M H, Thank you for your feedback following your recent stay. We strive to ensure that our guests get the absolute highest standard of service possible in the hotel industry and we're thrilled to hear that our doorman was able to provide this to you. I will pass along your message to him for sure. Thank you again for sharing your positive experience with us and we look forward to welcoming you back soon. Kind Regards, Alfio Scuderi Hotel Quality & Guest Experience Manager
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Willfy wrote a review Jan 18
Manchester, United Kingdom65 contributions21 helpful votes
I have been staying here several times a year for many years (since it was remodelled as a Pullman). A fantastically useful location for me travelling from Manchester and into the West End or City, on foot, by bus or tube etc. I have always been warmly welcomed in a friendly but very professional way by all the staff. On arrival and leaving a friendly greating or farewell from the doorman Paulo who has been there for many years and is so helpful with cases and advice for directions or finding a taxi etc. The reception staff are always very helpful and caring and make one feel like a valued guest and could not be more helpful. The bar and restaurant staff too are very courtious and professional. The rooms are clean & comfy and well appointed. It's like coming home to friends and feeling at home in such a busy city is important. Specific thanks and commendation to Paulo on the door, Marketa on reception and Ewan the Bar manager. Well done, consistent quality is so good. Long may you continue!
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Best views on the front of the hotel on a high floor and are spectacular
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Response from Alfio Scuderi, Other at Pullman London St Pancras Hotel
Responded 6 days ago
Dear @Willfy, It truly is heart-warming to read of our valued return guests stays and how our passionate team create only memorable moments for them. First impressions are key in all life experiences, and going above and beyond our valued guests expectations is what our passionate team strive for. Paulo, Marketa and Ewan are incredibly thankful for your mention and are delighted to have left a lasting impression with you. We are such a lucky hotel to obtain such engaging hospitality individuals within different departments. Thank you for providing us with such great feedback and for your continued loyalty with the hotel, we always look forward to welcoming you to your London home! Warm Regards, Alfio Scuderi Hotel Quality & Guest Experience Manager
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bizzylizzy777 wrote a review Jan 9
Leeds93 contributions17 helpful votes
Great quirky hotel, loved the interiors, the breakfast was great. Really easy to get to and from kings cross to the underground. I had an issue with front desk where I was charged twice and not refunded despite my requests to front desk. After a week or so I made a complaint and I was emailed by Guest relations manager Alfio and this was then promptly and professionally dealt with. I look forward to staying again on business in the near future.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Alfio Scuderi, Other at Pullman London St Pancras Hotel
Responded 2 weeks ago
Dear @bizzylizzy777, Thank you so much for staying in our hotel and for taking the time to share your review on TripAdvisor. It is great to hear you will choose us once again for your future business trips and I am truly humbled that you mentioned me in your comment as well. Thank you again for sharing your feedback, the team and I look forward to welcoming you back to your London home again very soon! Warm Regards, Alfio Scuderi Hotel Quality & Guest Experience Manager
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Manar K wrote a review Dec 2021
1 contribution
We recently stayed there for 8 nights (2 adults and 3 daughters). The stay was excellent… The breakfast is very good Rooms big and clean One of my daughters got sick and the staff in the restaurant prepared her a special chicken soup and brought her lunch to the room and kept asking for her well-being The location is also excellent - very close to bus stops and 5-6 minute walk to at Pancras station and kings cross station. Nice pubs in the area I would like to mention Paulo the doorman… very attentive, helpful and nice to talk to… Next time when we will be in London we will very consider staying there again Very recommended
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Date of stay: December 2021Trip type: Traveled with family
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Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St Pancras Hotel
Responded 2 weeks ago
Dear @Manar K, Thank you very much for your lovely review about your recent stay with us. I am delighted to read that your stay with your daughter was so enjoyable and hope that it was the first to many more. I am also glad to to read you have enjoyed your bedroom to the fullest, as well as the friendliness and efficiency of our GA Team and Paulo. I will be happy to share your thoughts with everyone. Furthermore, as you mentioned in your review, the station is only a short walk away from us which is perfectly convenient! Thank you again for sharing your experience, and I trust your next visit will be as memorable as the previous one. Kind Regards, Alfio Scuderi Hotel Quality & Guest Experience Manager
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Lucris wrote a review Dec 2021
1 contribution
We had a fantastic stay at Pullman St Pancras. Location is very convenient, the rooms are comfortable and spacious, and staff are all very courteous and efficient. They did not hesitate to go an extra mile to make sure our birthday celebration was perfect even accommodating any last minute requests. Special thanks to Sandra. We would definitively recommend the hotel.
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Date of stay: December 2021
Value
Service
Sleep Quality
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Response from Alfio Scuderi, Guest Services / Front Office at Pullman London St Pancras Hotel
Responded 3 weeks ago
Dear @Lucris27, Thank you very much for taking the time to leave such lovely feedback about your recent visit to our property. I am delighted to hear that you found our Team courteous and efficient as we are working really hard to make all our guests stays extra special. I am also very proud to see Sandra's name mentioned. She is indeed a great asset to our Guest Relations Team and I am sure she will be very happy to hear your praising words. Thank you again for sharing your experience with the other readers, we look forward to welcoming you back for yet another great return visit. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager
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PRICE RANGE
$202 - $343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london st pancras hotel london, accor london st pancras, london novotel, novotel london euston, novotel euston
FORMERLY KNOWN AS
Novotel
LOCATION
United KingdomEnglandLondonEuston / Kings Cross /St Pancras / Paddington / Maida Vale
NUMBER OF ROOMS
312
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Frequently Asked Questions about Pullman London St Pancras Hotel
Which popular attractions are close to Pullman London St Pancras Hotel?
Nearby attractions include HintHunt (0.2 miles), British Library (0.05 miles), and St. Pancras International Station (0.2 miles).
What are some of the property amenities at Pullman London St Pancras Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman London St Pancras Hotel?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Pullman London St Pancras Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman London St Pancras Hotel?
Yes, parking is available to guests.
What are some restaurants close to Pullman London St Pancras Hotel?
Conveniently located restaurants include Choppaluna, Indian Lounge, and Albertini Restaurant.
Are there opportunities to exercise at Pullman London St Pancras Hotel?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Pullman London St Pancras Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman London St Pancras Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman London St Pancras Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Pullman London St Pancras Hotel?
Many travelers enjoy visiting Churchill War Rooms (1.8 miles), Tower of London (2.6 miles), and Houses of Parliament (2.0 miles).