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Pullman London St Pancras

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#118 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman London St Pancras
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4,991 Reviews from our TripAdvisor Community

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Showing 3,744: English reviews
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Brussels
Reviewed yesterday NEWvia mobile

I couldn't be happier with this hotel. It looks like they really care about how their guests sleep at night. The rooms are made for deep sleep...completely sound proof from the street noise even on first floor as well as from the hallway, black out curtains and no beeping lights in the room, comfy beds as well. Spacious rooms with...

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Helpful?
Thank Cip2012
Athens, Greece
HOTEL’S FAVORITE REVIEW
Reviewed January 5, 2017

I visited Pullman London St Pancras during my Christmas holidays in 2016 with my family. The location of the hotel is excellent, between 3 train stations, St. Pancras, Kings Cross and Euston. Also there is available stop outside the hotel for the open-top tour buses which i used a lot. The Hotel has a very nice and contemporary style with...

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3Thank Panos_Koutantzis
About Hotel's Favorite Review
Faith J, Manager at Pullman London St Pancras, responded to this review

Dear Panos_Koutantzis, I am thrilled to read your fantastic review and to see you truly have enjoyed every aspect and facility of the Pullman London St Pancras during your Christmas stay with us. Thank you for taking the time to share this with us – I am excited to share your glowing feedback with the entire team especially Kate who...

Edinburgh, United Kingdom
Reviewed 2 days ago NEW

High up room with great views. First class admin and slick check in/out as good as anywhere I have stayed. Restaurant menu I thought a little sparse in content but still good in quality and price. Despite a singer in operation in the lobby it was a good experience. ( Not too loud! ).

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Helpful?
Thank Alan P
Yeovil, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed one night at the Pullman for an exam the following day in Euston. Great hotel, very clean and trendy inside. Rooms high standard - had a deluxe on the 12th floor - great views over the city and being so high up was pretty quiet. Close to the stations. Will be back again hopefully for leisure next time.

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Helpful?
Thank JoeRowton
Meggan G, Guest Experience Manager at Pullman London St Pancras, responded to this review

Dear JoeRowton, We are delighted to read that you enjoyed your recent visit to our enviable located Hotel, Pullman London St Pancras. Our views over the city are brilliant at all times of day. We hope your exam went well JoeRowton and look forward to welcoming you back some day soon. Warm regards, Meggan Gardner Guest Experience Manager

Atlanta, Georgia
Reviewed 4 days ago NEW

I arrived late from Paris on the Eurostar and wanted something quite close to the station, as well as tube access for going early the following morning to Paddington. This is my 2nd stay at the hotel - usually it's quite expensive, but occasionally i get a really good deal here on Hotels.com. Staff is alway charming and helpful. Wifi...

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Helpful?
Thank Grumpy_old_guy_ATL
Meggan G, Guest Experience Manager at Pullman London St Pancras, responded to this review

Dear Grumpy_old_guy_ATL, Firstly, great to have received two thumbs up from Grumpy Old Guy:) We truly appreciate you taking the time to provide our staff and future guests with positive and valuable feedback. Our award winning Golden Arrow Restaurant indeed offers an extensive selection of Food and Wines from all over the globe. We aim to cater for all cultures...

Reviewed 5 days ago NEWvia mobile

One of the best London hotels I have stayed in for business. Lots of character in the public areas, excellent decor in the rooms and good bar food. Many London hotels fail to live up to their ratings but this one, midway between Euston and Kings Cross, definitely warrants a return. High quality throughout, shame I missed breakfast. Only criticism...

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Helpful?
Thank JamesGeeTee
Meggan G, Guest Experience Manager at Pullman London St Pancras, responded to this review

Dear JamesGeeTee, Thank you for taking the time to provide our team with valuable feedback. We not only pride ourselves on our enviable location but our Customer Obsession and ability to provide services to all styles of travellers. Whether you are here for Business or Leisure our team at Pullman London St Pancras can cater to your every need. Please...

Savigny-le-Temple, France
Reviewed 5 days ago NEWvia mobile

Extremely convenient the hotel is located just outside of saint pancrace. When you come from Paris you check in and drop your bag on your way to work or discover the city. Been there more than 10 times and love the decoration, the view on the City and the train station and the fitness room. Breakfast is excellent even if...

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Thank Julien F
Meggan G, Guest Experience Manager at Pullman London St Pancras, responded to this review

Dear Julien F, Thank you for taking the time to provide our team with valuable feedback in regards to your recent return stay with us at Pullman London St Pancras. Our Customer Service Ambassadors strive to not only recognize but deliver memorable and personalized service for our return guests. Please be assured I have passed your comments onto our Management...

Leeds, United Kingdom
Reviewed 6 days ago NEWvia mobile

This hotel is absolutely ideal. I stay here on business several times a month and it never disappoints me. The service and the staff are second to none and make you feel like nothing is too much trouble. In terms of the accommodation, the rooms are of a fantastic standard. They are large, with all facilities you could possibly need...

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Thank BGR90
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear BGR90, Thank you for sharing your review with us. I am delighted to hear that despite you travelling on business that we make you feel at home all the time. I will pass on your compliments especially to our In-Room Dining team and with our Executive Chef and Kitchen team about our breakfast spread which you enjoyed. Thank you...

Dusseldorf, Germany
Reviewed 6 days ago NEW

I stayed at the Pullman London St Pancras from 10th - 12th Feb. From start to finish had a great stay, by far my favourite Accor Hotel in the UK beating all 3 Sofitels. It has a fresh and funky feel and the service is fantastic, starting from checkin, to bar service and I had one of the best pasta...

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Helpful?
Thank ClaireAmor
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear ClaireAmor, Thank you for sharing your recent experience with us. It is so nice to read such lovely compliments about the hotel. I will share your compliments with our Executive Chef and Kitchen team about the Pasta Carbonara. I apologise however for the incorrect room service order on Sunday Morning which I have shared with our Restaurant and Bar...

Kettering
Reviewed 6 days ago NEW

This was our second stay at the Pullman, again a great stay. This time we stayed with our son, he had a separate area with a sofa bed and his own TV! The room was a Superior room, the bathroom was the same as our previous visit with a walk in / rainfall shower, but a bit smaller. We were...

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Thank TheWestleys
Michelle L, PA to General Manager at Pullman London St Pancras, responded to this review

Dear TheWestleys, Thank you for sharing your recent experience with us. It is great to hear that you and your family enjoyed your stay here at the Pullman London St Pancras. I am delighted that our Welcomers were able to assist you with your needs upon check-in and check-out. I apologise for the misunderstanding regarding the milk requested. I will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Golden Arrow Restaurant
Golden Arrow Restaurant
Cuisines: British, International, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Following a £13 million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. ... more   less 

Additional Information about Pullman London St Pancras

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Location: United Kingdom > England > London > Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Price Range: $174 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman London St Pancras 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Novotel London St Pancras Hotel London
Accor London St Pancras
London Novotel
Novotel London Euston
Novotel Euston
Pullman London St Pancras England
Hotel Style:
#51 Family Hotel in London
#67 Business Hotel in London
#69 Romantic Hotel in London
#101 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Pullman London St Pancras staff and other travelers.
38 questions
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Questions? Get answers from Pullman London St Pancras staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views as high as you can get.”
 of 5 bubbles 490alanp, 2 days ago | Read review
“Take 2nd floor or above to avoid lobby noise/music”
 of 5 bubbles Grumpy_old_guy_ATL, 4 days ago | Read review
“Ask for a room on a high floor”
 of 5 bubbles ClaireAmor, 6 days ago | Read review
“Higher rooms would have less road noise”
 of 5 bubbles TheWestleys, 6 days ago | Read review
“Ask for a room away from the main road (Euston Road) - preferably with peaceful neighbours!!”
 of 5 bubbles NeilW738, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question