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Sheraton Grand London Park Lane

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Piccadilly Mayfair, London W1J 7BX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grand London Park Lane
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#290 of 1,152 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
A celebrated Art Deco hotel in the heart of London Mayfair, facing Green Park and just a short walk away from Buckingham Palace, The Sheraton Grand London Park Lane is ideally located to connect with the city of London. Our rooms and suites reflect the hotel’s heritage fused with stylish design. Each room provides all you need to work or relax in memorable surroundings, including the Sheraton Signature Sleep Experience and complimentary Wi-Fi. With many venues to choose from enjoy seasonal creations of Italian food at Mercante, take in original features in the Palm Court and enjoy Afternoon tea for two or discover draught and bottled beers sourced from British artisan brewers at Smith & Whistle.
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Room & Suite (326)326
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Taxi service
Banquet room
Meeting rooms
Fax / photocopying
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Chinese, Italian
Hotel links
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1,107Reviews42Q+A100Room tips
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Popular mentions
krobaer wrote a review Sep 1
US22 contributions10 helpful votes
Hotel is lovely. Wonderful staff and was upgraded to a nice suite due to Platinum status. Really no complaints but one very small one :) Lounge is only open for tea/ coffee and soft drinks due to corona (understandably). There is a 530-730 Happy Hour at their pub but the offer is really poor. Canned heineken beer and wine and some fried stuff and bread with some spread served on a tiny plate. Sheraton: you are a category 7. You can do way, way better than this and it won’t cost you much even during Covid-19. Better not to serve anything.
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Date of stay: July 2020Trip type: Traveled on business
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Response from Justin Pinchbeck, General Manager at Sheraton Grand London Park Lane
Responded 2 weeks ago
Dear Krobaer, I would like to thank you for taking the time to provide us with a review of your recent stay at the Sheraton Grand London Park Lane Hotel. We are very pleased to hear that you enjoyed your stay with us and we appreciate to read your feedback of our current offerings in the Club Lounge. We will ensure your review will be shared with the rest of the hotel. Thank you once again for choosing to stay with us and we are all looking forward to welcoming you back to the Park Lane Hotel in the near future!
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Shaila wrote a review Aug 2020
2 contributions
The hotel is very grand. The dinner and dessert was wonderful and the service was excellent, nothing was too much trouble - thank you to all staff especially Shaykh and Marios. We will be back for afternoon tea :) Shaila and Mum.
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Date of stay: August 2020
Location
Service
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Response from Justin Pinchbeck, General Manager at Sheraton Grand London Park Lane
Responded 2 weeks ago
Dear Shaila12345, I would like to thank you for taking the time to provide us with a review of your recent stay at the Sheraton Grand London Park Lane Hotel. We are very pleased to read that you enjoyed your stay with us and we hope to see you soon back for afternoon tea. We will ensure your feedback will be shared with the rest of the hotel. Thank you once again for choosing to stay with us and we are all looking forward to welcoming you back to the Park Lane Hotel in the near future!
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Pnandj wrote a review Aug 2020
7 contributions5 helpful votes
Just had a night in this beautiful hotel. The location is perfect for exploring London - walkable to many attractions including Buckingham palace, south bank, Houses of Parliament etc etc. The staff are all wonderful and so welcoming - shout out to Giuseppe, Barbara, Ruziel, Salman and all the others. Well done on giving us a fab stay in these difficult times I so hope things get back to normal for you all ❤️❤️
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Date of stay: August 2020
Rooms
Location
Service
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Response from Justin Pinchbeck, General Manager at Sheraton Grand London Park Lane
Responded 2 weeks ago
Dear Pnandj, I would like to thank you for taking the time to provide us with a review of your recent stay at the Sheraton Grand London Park Lane Hotel. We are delighted to read that you enjoyed your stay with us and we are pleased to hear that you had a memorable stay with us. We will ensure your feedback will be shared with the rest of the hotel. Thank you once again for choosing to stay with us and we are all looking forward to welcoming you back to the Park Lane Hotel in the near future!
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Ian D wrote a review Aug 2020
Swindon, United Kingdom52 contributions49 helpful votes
We stayed here for 2 night's in a park veiw suite. The room was luxurious with a dinning room lounge very large bedroom the bathroom had his and hers sinks and a wet room with shower and bath.the staff were superb and the breakfast was very enjoyable would highly recommend this hotel.
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Date of stay: August 2020
Rooms
Cleanliness
Service
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Response from Justin Pinchbeck, General Manager at Sheraton Grand London Park Lane
Responded 5 weeks ago
Dear Ian D, I would like to thank you for taking the time to provide us with a review of your recent stay at the Sheraton Grand London Park Lane Hotel. We are very pleased to read that you enjoyed your stay with us. We will ensure your feedback will be shared with the rest of the hotel. Thank you once again for choosing to stay with us and we are all looking forward to welcoming you back to the Park Lane Hotel in the near future!
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Tris S wrote a review Aug 2020
Chelmsford, United Kingdom204 contributions98 helpful votes
We were due to stay at another hotel in the area, but switched due to a restaurant reservation. This hotel is very very nice with beautiful Art Deco features everywhere. We opted for a suite on the 8th floor (810) with beautiful views across Green Park. The room was well appointed clean and tidy. At this price though and being a suite I would expect more than 3 'small' bottles of free water. The bathroom was lovely but the toiletries were very sparse and insufficient. Honestly I also don't get the electric toilet! A black mark was the fact that after a night out and not late we as patrons of the hotel could not get a drink in the hotel as we were told everything was shut! For access into the West End of London this hotel is undoubtedly a great hotel and holds its own very well in a competitive market.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Justin Pinchbeck, General Manager at Sheraton Grand London Park Lane
Responded 5 weeks ago
Dear kippersharp, I would like to thank you for taking the time to provide us with a review of your recent stay at the Sheraton Grand London Park Lane Hotel. We are very pleased to read that you enjoyed your stay with us and that our Park View Suit was to your liking. Furthermore, thank you for sharing your feedback regarding the amenities in the room and the opening hour of our Food and Beverage facilities. We will ensure your feedback will be shared with the rest of the hotel. Thank you once again for choosing to stay with us and we are all looking forward to welcoming you back to the Park Lane Hotel in the near future!
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PRICE RANGE
$312 - $526 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park lane sheraton, park lane hotel london, sheraton hotel london, london sheraton, sheraton london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
305
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Frequently Asked Questions about Sheraton Grand London Park Lane
Which popular attractions are close to Sheraton Grand London Park Lane?
Nearby attractions include Undiscovered London (0.2 miles), May Fair Bar (0.3 miles), and Bomber Command Memorial (0.1 miles).
What are some of the property amenities at Sheraton Grand London Park Lane?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Grand London Park Lane?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Grand London Park Lane?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Grand London Park Lane?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Grand London Park Lane?
Conveniently located restaurants include Iran Restaurant, Ormer Mayfair, and May Fair Kitchen.
Are there opportunities to exercise at Sheraton Grand London Park Lane?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Sheraton Grand London Park Lane?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grand London Park Lane offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Grand London Park Lane?
The staff speaks multiple languages, including English, Italian, and Chinese.
Are there any historical sites close to Sheraton Grand London Park Lane?
Many travelers enjoy visiting Churchill War Rooms (0.8 miles), Tower of London (3.1 miles), and Houses of Parliament (1.0 miles).