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Sheraton Grand London Park Lane

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Sheraton Grand London Park Lane
Sheraton Grand London Park Lane
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167 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I have been a frequent guest at this hotel for many years and the experience has always been first rate. Recently the hotel completed a complete restoration and the result is remarkable. The rooms are beautiful, the new exercise facility is well equipped, and the new lounge is the best of any Sheraton I have ever experienced and that's saying... More 

Helpful?
Thank usccha
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Let me start out by saying that when my husband and I booked our three-night stay here I was less than enthused. This was right in the thick of construction and reviews on Tripadvisor were much lower than they are right now. But we are loyal SPGers and a Starwood is a Starwood, and with the buy two get the... More 

Helpful?
1 Thank Andrea S
New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel. Just renovated. Location is great - convenient access to the Tube. 5 minute walk to the Buckingham Palace, 15 minutes talk to Big Ben. Lots of shopping, pubs, and restaurants around. Insider tip: if you don't want to spend 60-70 pounds for taxi to Heathrow, take the tube. It is about 45-50 min ride, but no changing... More 

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Thank tommB2758XB
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel for the first stop our honeymoon. Compared to the following two hotels, this was a disappointing experience. I advise future travelers to avoid. Short Version: 1. Room was not fully cleaned on arrival. Floor had dirt, mud, and debris. Clearly not vacuumed. 2. Shower leaked heavily onto floor creating large puddles (2-3... More 

Helpful?
1 Thank Tyler E
Montreal, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

I've stayed at this property many times over the years and stopped until recently as there were just so many better hotels available. On news of the new renovation I decided to give it another try. Beds are comfortable but of course rooms are still quite small. Service is the failure and care for the guests is among their biggest... More 

Helpful?
2 Thank seekay03
Melbourne, Victoria, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A terrific location. Close to the tube, the parks, Buckingham palace, fancy hotels and Shepherds Market. We had the room on SPG points but disappointingly given a small, dark room with a view of a brick wall and unable to swing a cat let alone unpack for 5 nights. I can't help but feel this was an oversight but disappointing... More 

Helpful?
Thank Jennifer L
Hong Kong
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was my second stay at the hotel. It is definitely much improved from last year now that the renovations are mostly done. The hotel now has a boutique hotel feel to it. Rooms were nice and well decorated although rather small. Service was good as was the food at Palm Court. Location is fantastic, just a short walk to... More 

Helpful?
Thank YappsHK
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This is our second stay. The rooms are updated with air conditioning and wifii. The Green Park tube is nearby. Location is prime with Harrods, Picadilly circus, Covent Garden, Theaters all within walking distance.

Helpful?
Thank HavFrkWilTrvl
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I could not open the fridge in my room, and I could not use the mini bar. HANDY also did not work. (Could not connect network) Water leaked from shower booth and my clothes got wet. When checking in, room key did not work. This hotel is conveniently located. Staff are kind.

Helpful?
Thank Jiwoneee_
Chicago, Illinois
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I'll preface this by saying, yes I work in the industry. Yes, overbooking and walks will happen. My issue was with how it was handled. We had spent close to 30 hours traveling before arriving to the property for a quick 1 night stay in London. We patiently waited in line in their very warm lobby for a good 5-10... More 

Helpful?
Thank saenzl18
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercante
Mercante
Cuisines: Italian, Mediterranean
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Sheraton London Park Lane Hotel is centrally located near Buckingham Palace and stroll over to the boutiques of Bond Street, Knightsbridge, and London's West End theatres. As evening falls enjoy a conversation over a world famous English afternoon tea at the Palm Court, or experience a Mayfair local Smith & Whistle. From 1st September 2014, The Park Lane Hotel will be undergoing a transformation. We are very excited to be making a major investment in the hotel which will result in completely renovated guest rooms and public areas. During this period, the hotel will remain open and will continue to offer all of its current services. ... more   less 

Additional Information about Sheraton Grand London Park Lane

Address: | Piccadilly, London W1J 7BX, England
Location: United Kingdom > England > London > Mayfair
Price Range: $261 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand London Park Lane 5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Park Lane Sheraton
Park Lane Hotel London
Sheraton Hotel London
London Sheraton
Sheraton London
Sheraton Grand London Park Lane England
Hotel Style:
#277 Luxury Hotel in London
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