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Sheraton Grand London Park Lane

Booking.com$277*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Sheraton Grand London Park Lane
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405 Reviews from our TripAdvisor Community

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Showing 355: English reviews
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Oxford, United Kingdom
Reviewed yesterday NEW

Went to the Palm Court restaurant for an afternoon tea and the service, food and atmosphere were all fantastic. I was slightly apprehensive about the 'Jazz' afternoon tea menu but crayfish with jalapeno mayo finger sandwiches went really well with the 20s decor and a live Jazz pianist. Our waiter was excellent, he even explained a brief history of afternoon...

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Helpful?
Thank Will N
HOTEL’S FAVORITE REVIEW
Reviewed February 25, 2017 via mobile

Excellent location and pretty decent value. While the Hotel is very nice as are the amenities, what stood out were A.) The location. The proximity to all the local tourist attractions and restaurants was perfect especially when you are only in town for a weekend. B.) The staff. Great customer service and great attitudes throughout the building. That alone gained...

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1Thank Edgard R
About Hotel's Favorite Review
SheratonGrandManager, Manager at Sheraton Grand London Park Lane, responded to this review

Dear Edgard R, Thank you for your positive feedback. We are very happy you were able to take advantage of our excellent location and you were able to enjoy the local tourist attractions and restaurants. We are delighted to read you were impressed with our staff and we are proud to hear you experienced great customer service and attitudes throughout...

Los Angeles
Reviewed yesterday NEW

This is your typical old London five star elegant hotel. Beautiful and clean with large spacious rooms and baths. Staff was helpful though sometimes a bit confused. Perfect location a couple of blocks from Buckingham Palace, Hyde Park, and Piccadilly Circus. Only negative is that the light in the giant closet is motion sensitive, so be careful if you get...

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Helpful?
Thank Rsmith90211
Clydebank, United Kingdom
Reviewed yesterday NEWvia mobile

Lovely Hotel, with a touch of class. Public areas are beautifully maintained and our renovated room was delightful. Bed was very comfortable and the room was fresh with lots of nice touches. When we arrived on the Friday I heard drilling "through the wall" but this finished around 4 and didn't hear a sound again. We had a room on...

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Helpful?
Thank Themissingcase
High Wycombe, United Kingdom
Reviewed yesterday NEW

Went to their art deco restaurant for traditional afternoon tea last Thursday. The setting was pleasant if a little lacking in atmosphere. There was an impressive selection of teas to choose from. The disappointment arrived with the food. I don't expect finger sandwiches on red bread with some beef and pickle filling, nor a cajun chicken filling. I could go...

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Thank Sally W
Reviewed 2 days ago NEW

We had a really good time in London! lovely staff, really nice rooms including the best beds, and overall excellent service! Food was good, great location. we'll be back for sure, and hopefully we'll be staying at this hotel again :)

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Thank Jannicke V
Reviewed 2 days ago NEWvia mobile

This is far better than any Sheraton you will find anywhere else...it is therefore surprising they went with this brand. It has been beautifully restored (not unlike the Prince de Galles in Paris) and very well cared for. Rooms are very small at the basic level, and same for a suite (more like a standard room elsewhere). Service is generally...

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Thank Maximilian F
New York City, New York
Reviewed 6 days ago NEWvia mobile

Perfect beds to crash after long flight. Great cup of coffee there. Nice bar for late night connections. Attentive staff. An 'A'. Bit pricey at $600 US a night. Very well done meeting support. Elevators a bit slow

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Thank Robert E
Atlanta, Georgia
Reviewed 1 week ago NEW

This beautiful hotel in Mayfair felt like I walked back into time and into the Great Gatsby. The decor was beautiful and art decco in every detail. The location was perfect. Mere steps away from the underground and many places to dine and shop. We thoroughly enjoyed the spring weather walking through Green Park each day to go to and...

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Thank Traveler_2339
London, United Kingdom
Reviewed 1 week ago NEW

I stayed there for a night and since it was quite late I was very hungry so I decided to call room service , I called around 10 times and no ever one answer so I decided to call reception to tell that I wanted some food and no one was replying on the assigned number they gave me ,...

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Helpful?
Thank Paulina1126
SheratonGrandManager, Manager at Sheraton Grand London Park Lane, responded to this review

Dear Paulina1126, Thank you for taking the time to review your recent stay at the hotel. I was very disappointed to read that we failed to deliver our promises to you. I can understand that if must have been a frustrating experience not being able to connect with our in room dinning team. Please rest assured that your feedback was...

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06/11/2017 06/12/2017
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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Mercante
Mercante
Cuisines: Italian, Mediterranean, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton London Park Lane Hotel is centrally located near Buckingham Palace and stroll over to the boutiques of Bond Street, Knightsbridge, and London's West End theatres. As evening falls enjoy a conversation over a world famous English afternoon tea at the Palm Court, or experience a Mayfair local Smith & Whistle. From 1st September 2014, The Park Lane Hotel will be undergoing a transformation. We are very excited to be making a major investment in the hotel which will result in completely renovated guest rooms and public areas. During this period, the hotel will remain open and will continue to offer all of its current services. ... more   less 

Additional Information about Sheraton Grand London Park Lane

Address: Piccadilly | Piccadilly, London W1J 7BX, England
Location: United Kingdom > England > London > Mayfair
Price Range: $340 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand London Park Lane 5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Park Lane Sheraton
Park Lane Hotel London
Sheraton Hotel London
London Sheraton
Sheraton London
Sheraton Grand London Park Lane England
Hotel Style:
#201 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Grand London Park Lane staff and other travelers.
12 questions
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Edinburgh, United Kingdom
9 months ago
Riyadh, Saudi Arabia
New York City, New York
Brandon, Florida

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Questions? Get answers from Sheraton Grand London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for Park view!”
Traveler_2339, 1 week ago | Read review
“Beware of the room type you book and the view you have from your room”
JackMair00, 2 weeks ago | Read review
“use your SPG points-”
JenR602, 2 weeks ago | Read review
“Do not select this hotel”
dadom477, 2 weeks ago | Read review
“Higher floors for quietness and view”
davee727, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$277* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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