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Sheraton Grand London Park Lane

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Sheraton Grand London Park Lane
Sheraton Grand London Park Lane
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136 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I understand the the hotel is still being renovated, although the rooms were complete, so most of my critique isn't really related to that. Our rooms were nice and new, so that is always a pleasure. The shower was a strange set up and it took us a bit to figure out how to turn on the overhead. The hand... More 

Helpful?
Thank Julie G
Dubai, Dubai, United Arab Emirates
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

So this is a true 5 star hotels; high standards, lovely room interiors and amenities and good breakfast as well. However, its currently under going maintenance, so not everything is polished. For instance, the double glass of my window was broken (had one layer only) so I could hear the noise of the motor outside. Hotel kindly offered to change... More 

Helpful?
1 Thank Fatma S
San Francisco, California
Level Contributor
153 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Park Lane recently completed renovations of their rooms and they are extraordinarily comfortable and spacious by London standards. Bathrooms featured both tubs and separate shower but yet were cramped. Centrally located across from Green Park ensures you will have a large number of restaurants to dine in all within walking distance.

Helpful?
Thank WandaG_9
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an objective viewpoint of the Sheraton Grand Park Lane. The stays were conducted from Aug. 13-15 and Aug. 17-19. I would have given the rating 4.5 stars but decided to go with a 5 star rating due to the "service recovery" and terrific efforts made on our behalf to correct some issues. You'll read about these in a... More 

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2 Thank Vincent Q
Hong Kong, China
Level Contributor
356 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 304 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It has been great to see the rebranding at the Sheraton Grand Park Lane owing to the extensive renovations. There is a great Club now in which patrons acn relax and everything seems fresh and updated. The Reception Staff were particularly nice and helpful. It is great to have heated towel rails in many of the bathrooms as well.

Helpful?
1 Thank Perry B
Portland, Oregon
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed more than 100 nights at this hotel over many years. I stayed away during the renovation and returned for the first time in June. The hotel has been renovated from top to bottom. It has new decor, new furniture, new carpets, new lighting, new elevators, and a completely remodeled Palm Court and breakfast room. I may harbor... More 

Helpful?
Thank Jim H
Tampa, Florida, United States
Level Contributor
234 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 1 week ago

I've seen a number of negative reviews on this site for this property. It had me a bit worried leading up to our trip. My fears have been totally allayed. Prior to our arrival I had multiple communications with the concierge and "ambassador" staff. Our room was not ready when we arrived at 10am but we are accustomed to that... More 

Helpful?
Thank Kenneth P
Somewhere
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

The Park Lane used to be my favorite SPG hotel to go to, mainly cause it was a Cat 5 and the cost in points for a room was very low. But it was a bit dated... Not anymore! The hotel has been extensively refurbished and is brand new, which is a rarity for London. Pros: Everything is fresh, and... More 

Helpful?
Thank RunningRonin
Dubai, United Arab Emirates
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton Park Lane is a beautiful property in the heart of Mayfair with high quality rooms, service and amenities. Great location for a holiday or for a business trip as the hotel is quiet and private and very close to some of the best restaurants in London. Have stayed there on multiple trips and find the service and food... More 

Helpful?
1 Thank Taas2685
Pleasanton, California
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

Our family had 2 connecting rooms which was perfect. The food from room service was excellent. The staff was extra helpful. I use a walker to help me get around. The day before we were to leave, one of the wheels broke off. We couldn't find anywhere to replace it. The hotel engineer welded it back on for me, and... More 

Helpful?
Thank Jean A F
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercante
Mercante
Cuisines: Italian, Mediterranean
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Sheraton London Park Lane Hotel is centrally located near Buckingham Palace and stroll over to the boutiques of Bond Street, Knightsbridge, and London's West End theatres. As evening falls enjoy a conversation over a world famous English afternoon tea at the Palm Court, or experience a Mayfair local Smith & Whistle. From 1st September 2014, The Park Lane Hotel will be undergoing a transformation. We are very excited to be making a major investment in the hotel which will result in completely renovated guest rooms and public areas. During this period, the hotel will remain open and will continue to offer all of its current services. ... more   less 

Additional Information about Sheraton Grand London Park Lane

Address: | Piccadilly, London W1J 7BX, England
Location: United Kingdom > England > London > Mayfair
Price Range: $263 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand London Park Lane 5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Park Lane Sheraton
Park Lane Hotel London
Sheraton Hotel London
London Sheraton
Sheraton London
Sheraton Grand London Park Lane England
Hotel Style:
#261 Luxury Hotel in London
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