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Sheraton Grand London Park Lane

608 reviews
#280 of 1,081 Hotels in London
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Traveler (282)
Room & Suite (218)
Dining (30)
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Overview
  • Excellent52%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible4%
Travelers talk about
“green park”(61 reviews)
“the palm court”(27 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
5.0 Star Hotel
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (608)Write a Review
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All reviewsgreen parkthe palm courtbuckingham palaceafternoon teathe club loungespg goldharpist playingspg memberle meridienclassic roomwalk in closetpiccadilly circusbeautiful hotelrain showerconcierge staffshort walkupon check
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1 - 5 of 532 reviews
Reviewed yesterday via mobile

Well we stayed here before. Before the refurbishment and during the renovation. The end result is very good indeed. It is not just the rooms are now are to high standards you expect from a Grand Sheraton, the service matches that as well. Louise and...More

Thank ECEJon
Hotel's Favorite
Reviewed January 13, 2018

The location of the hotel is FABULOUS!!! It was the week of Thanksgiving and the hotel was decorated for Christmas... it looked fantastic. We really enjoyed sitting in the bar and have drinks before heading out for dinner. Its spacious but not cavernous. The staff...More

2  Thank TravelLikeaStar
Reviewed yesterday via mobile

So much was wrong here it will take too long. Basics like the room key being blocked at mid day having extended checkout until 1300, being misled to pay upgrade for park view, no Bacardi, and on and on.

1  Thank Frank N
Reviewed 1 week ago via mobile

Park Lane and it’s Westminster City Area is where London is, hence many of great hotels - from Hilton to Ritz are located within the vicinity. So staying at Sheraton Park Lane is somehow synonymous to being in Britain. Thankfully, its quality and services are...More

Thank Mwalim M
Reviewed 1 week ago via mobile

Me and my friends decided to make use of Groupon and come for the Bottomless Brunch with three courses. The decor was very nice and clean and the staff very friendly. The brunch menu seemed a little limited and they didn’t have one of the...More

Thank Aabe92
Response from SheratonGrandManager, Manager at Sheraton Grand London Park LaneResponded 1 week ago

Dear Aabe92, Thank you for taking the time to share your review of your recent visit, we truly welcome your feedback. I was disappointed to read that we failed to meet your expectations, namely as you felt that the food portion served in our Palm...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$293 - $542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#205 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
$293 - $542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#205 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveler (282)
Room & Suite (218)
Dining (30)
Amenities (14)
Business Center & Event Rooms (12)
Family and Play Areas (1)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
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John L
November 19, 2017|
AnswerShow all 3 answers
Response from ItalianDistinguished | Reviewed this property |
yes there is a nice club lounge, a good breakfast is offered, and a very nice afternoon tea as well. Wine in the afternoon with pre-dinner etc. For opening check with the hotel, I've been there early morning and late... More
1
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Jan81
October 30, 2017|
AnswerShow all 6 answers
Response from SheratonGrandManager | Property representative |
Reflecting the stylish nature of the hotel's Art Deco Palm court architecture we’ll suggest smart casual wear with no high cut Bermuda or beach shorts, swim wear, athletic singlets, cycling shorts, flip flops or thong... More
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Room Tips
"Room 811 has a view to London Eye."
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"Luxury hotel worth the money"
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"It's best to get a room nearer to staircases just in case you need to take it as an option to taking the..."
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"Park-view suite overlooks hyde park"
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