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Washington Mayfair Hotel

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5-7 Curzon Street Mayfair, London W1J 5HE England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (291)
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Panoramas (6)
Room & Suite (215)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Washington Mayfair Hotel
Updated 01/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#608 of 1,171 hotels in London
Location
Cleanliness
Service
Value
The central Mayfair location speaks for itself with Piccadilly minutes from the front door, Hyde Park and St James Parks less than 10 minutes away and the Bond Street shops and theatres of the West End within walking distance. Constructed in 1913,The Washington Mayfair's decor has echos of its Art Deco heritage while the upgraded rooms offer new air conditioning, sleek new bathrooms with power showers and well equipped accommodation. Rooms are of a good size, especially for central London and decorated in warm and welcoming earth tones. Free WiFi, fluffy bathrobes, deluxe toiletries, hairdryers, laptop safe, complimentary tea and coffee making facilities are provided as standard. In house valet service or iron & ironing board available on request. 24 Hour Room Service and a relaxed and welcoming Bar Lounge and Restaurant.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
275Restaurantswithin 0.3 miles
117Attractionswithin 0.3 miles
1383Reviews19Q+A100Room tips
Traveler rating
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Popular mentions
FraggleRock007 wrote a review May 2021
London, United Kingdom16 contributions46 helpful votes
23-May-2021, The champainge afternoon tea for two, was disgusting, to say the least. The finger sandwiches were made from the cheapest of breads with the crust on. The filling could barely be found, the taste of cheap margarine was all that could be distinguished. The cheese filling was processed from a tube. The ham was also the cheapest available and barely any. The egg and mayonnaise was boiled egg white in a greasy mess. When we thought things couldn't get nastier the scones and cakes arrived, we didn't recognise the scones and had to ask what they were, they looked like fat biscuits brought home from school by a 5 year old attempting their first bake. The other offerings were all the cheapest shop bought. the Brownie bites were still frozen, there was couple of big yellow lumps of what I think might have been cake and rest was most unappealing. The Champaign was a nasty sweet Prosecco. The cups and saucers mismatched, which is acceptable in a country tea room, but not a so called 5 star Mayfair establishment. When we demanded to see the manger, she told us bare faced lies, telling us the scones had been made by the chef, when challenged she corrected to somebody else made them, but didn't seem to know who, no qualified professional would have allowed any of these offerings out of the kitchen. It was a very strange experience, we were the only guests, it was obvious there had been no visitors for a very longtime and there was no one staying at the hotel. I'm mystified as to why they accepted the booking, if the hotel is not open. The only positive is the waitress she was a delight.
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Date of stay: May 2021
Cleanliness
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Room Tip: Don't book
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Natasha M wrote a review Dec 2020
1 contribution
Myself and my partner had afternoon tea at this hotel on Saturday 5th December (purchased deal from Groupon). We were very disappointed with the entire service. Firstly, the pictures of the afternoon tea on the website look beautiful. Which is why I purchased this. What we received was quite the opposite. The finger sandwiches had next to no filling. The scones were bite size. In the pictures it shows the afternoon tea comes with large scones and bagels aswel as the finger sandwiches. We did not have any bagels. The small pieces of cake were dry and flavourless. The decor in the pictures also look beautiful but when we arrived it was dark lighting and a very drab atmosphere with a dead rose in a vase on our table. I find this to be false advertising. The experience the customer should receive should be exactly how they make it look on the website. Otherwise it is a complete disappointment. We had to ask for sugar for our teas as none was supplied on the table. We also had to ask for strawberry jam to go with our scones. The lady bought us honey...so in the end my partner had to go and get the strawberry jam himself. This was a very disappointing visit. Had I not of got a deal and had I paid the full price I would have walked out and asked for a refund. Avoid.
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Annette Staunton, General Manager at Washington Mayfair Hotel
Responded Dec 8, 2020
Dear Tasha1409 Well this is a complete surprise! The Saturday team were terribly disappointed to see your review and email as your feedback on the day was completely the opposite! The duty manager took particular care to check with you on the day as she had helped resolve the issues with your voucher and could not understand why you didn't tell her you were unhappy. Please understand, the website pictures are an indication of what we serve but of course we change the offerings from time to time and particularly at the moment when reliable supplies of certain items (bagels being one) can be difficult. The scones however are exactly the same size. When I got your email, I personally tried the cakes and scones left from the weekend and they were delicious. The rose was fresh too, purchased by me on Friday evening. We served 40 identical afternoon teas over the weekend and all the feedback was great, at least that is what we were told! So we are really baffled and so very sorry you felt unable to tell us on Saturday when we might have been able to fix any problems and ensure you had a more enjoyable experience. Perhaps you might try again one day soon when hopefully, the bagels will be back and you will have a better time. All the best Annette S.
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ChiaraFiorillo wrote a review Nov 2020
London, United Kingdom16 contributions8 helpful votes
We had high expectations but were left quite disappointed at the whole experience. When we arrived, we were offered a champagne glass and then the food, we waited for a while but nobody brought us tea or even the tea menu - we had to ask for it. The flavours we asked were not available so we had to choose something else and the tea was Twinings bags - really cheap - and not freshly brewed as the website states. The quantity of tea provided was barely two small cups. There were no refills, when we asked we were told we would need to pay extra. The food was not that tasty - especially the scones which were extremely hard and did not feel fresh. It’s a shame because the hotel is in a great location and could do much better.
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Greg wrote a review Sep 2020
1 contribution
We stayed in the hotel 11-13September 2020 in the midst of Covid but wanted a break as our event at the O2 had been postponed. I cannot recommend the people enough. They went out their way to make our stay excellent under the current situation we all find ourselves in. The hotel is very stringent with Health and Safety so you have no need to be concerned.The rooms were great and the beds extremelly comforatble. Annett, Beata and Pregina, thanks very much for all your help and make our stay so enjoyable.
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Date of stay: September 2020
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Response from Annette Staunton, General Manager at Washington Mayfair Hotel
Responded Oct 19, 2020
Dear CobraRT3 It was our absolute pleasure to meet you and to be able to look after you. We continue to stay very alert to all health and hygiene requirements and have now been able to open at weekends for afternoon tea and snacks so are gradually reopening different services. London is still a great place to visit at the moment - relatively quiet and still loads to see and do so we hope to be able to welcome you back again soon. Very best regards Annette S
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avon67 wrote a review Sep 2020
Worcestershire, United Kingdom15 contributions9 helpful votes
Due to covid19 the hotel is not fully operational but the staff went out of their way to help us. Everyone was friendly, and very helpful. Beata was always available to sort out any queries and when we discovered a drip from our ceiling, we were moved very quickly. Annette went out of her way to assist us when we had an issue with the fact that they were not serving breakfast. Excellent location and I will say the beds were extremely comfy!! Thanks for a lovely stay.
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Date of stay: September 2020
Cleanliness
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Response from Annette Staunton, General Manager at Washington Mayfair Hotel
Responded Oct 19, 2020
Dear avon67 You are most welcome! Delighted to hear you found the beds so comfortable, the mattresses were replaced last year with a new type so it is good to know you have enjoyed them. It can be a bit tricky at the moment balancing expectations against the current constraints - we are trying our best to come up with solutions and I am so glad everything worked out for you and you enjoyed your visit. Do come and stay again soon, we will be delighted to welcome you back. Warmest regards Annette S.
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PRICE RANGE
$230 - $356 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
washington mayfair london, hotel washington mayfair
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
178
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Frequently Asked Questions about Washington Mayfair Hotel
Which popular attractions are close to Washington Mayfair Hotel?
Nearby attractions include Undiscovered London (0.2 miles), Bomber Command Memorial (0.3 miles), and May Fair Bar (0.1 miles).
What are some of the property amenities at Washington Mayfair Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Washington Mayfair Hotel?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Washington Mayfair Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Washington Mayfair Hotel?
Conveniently located restaurants include Iran Restaurant, Ormer Mayfair, and May Fair Kitchen.
Are there opportunities to exercise at Washington Mayfair Hotel?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Washington Mayfair Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Washington Mayfair Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Washington Mayfair Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Washington Mayfair Hotel?
Many travelers enjoy visiting Churchill War Rooms (0.8 miles), Tower of London (3.0 miles), and Houses of Parliament (1.1 miles).