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Westbury Mayfair

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Westbury Mayfair
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1,311 Reviews from our TripAdvisor Community

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Showing 1,152: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

Was guests of a business associate who selected the tasting menu with matching wines for lunch. The food really was fabulous and varied. The wines complimented each course fabulously. The whole experience was great but I didn't see the bill so cannot comment on the value for money. A really good opportunity to sample the food of a great chef!...

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Helpful?
Thank Thomas1Ward
Brackley, United Kingdom
Reviewed yesterday NEW

We stay here 4x pa and the familiarity with the great staff and location makes it a very enjoyable experience. However, management need to get a grip on the breakfast situation. Following the resiting of the dining room, the food has to travel much further and when it arrives in the dining room, the deliverer has to wait for the...

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Thank Vigilant2013
Reviewed yesterday NEWvia mobile

Have stayed here for many times over 20 years , also use other 5 star hotels but The Westbury holds its head up well My room this time was refurbished and a decent size , I didn't dine at the hotel but the bar was busy with a good atmosphere and attentive service The Westbury really scores with its excellent...

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Thank Peter M
Reviewed 2 days ago NEWvia mobile

We booked a meal at the Alyn Williams restaurant and decided it would be more convient to stay at the hotel so booked a standard superior room at £360 for the night. The good part first. We had a great meal and throughly enjoyed the food and experience with our friends. The very disappointing part is sadly the hotel. We...

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1Thank Richard C
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Richard C, Thank you for your feedback. I am very sorry to hear that you weren't entirely satisfied with your recent stay at the Westbury Hotel. Regarding the rooms I would like to ensure you that we are currently undergoing a complete redesign, with the introduction of our new bedrooms. In regards to the hair dryer, in fact that...

Israel
Reviewed 3 days ago NEW

I spent six nights in this luxury and expensive hotel. The service is almost perfect. I say almost because twice my room was not taken care. Once I asked and they sent someone, the other time I didn't ask, so my room was not taken care. But on the other side I received a first class service. The construction is...

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Helpful?
Thank MarioIsra
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear MarioIsra, Thank you for your review on your recent stay with us at The Westbury Hotel. I am delighted to hear that you enjoyed residing with us and that you felt that our hotel offered grand possibilities and grand staff as they are taking every measure to make you feel at home. I am very sorry for the house...

York, United Kingdom
Reviewed 4 days ago NEW

You would struggle to top the Westbury's location particularly for shopping but aside from that I find little to rave about. Rooms have been refreshed since my previous stay but remain unnoteworthy. Staff were friendly enough but lack 5 star polish & breakfast was run of the mill. The hotel suited our girlie retail-fest & everything worked but we were...

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Thank mrstraveller1
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear mrstraveller1, Thank you for your feedback. I am very sorry to hear that you weren't entirely satisfied with your recent stay at the Westbury Hotel. Regarding the rooms I would like to ensure you that we are currently undergoing a complete redesign, with the introduction of our new bedrooms. Also I am sorry that you were not as impressed...

Los Angeles, California
Reviewed 6 days ago NEW

I was so sad that this trip was such a disappointment. This was my second visit and I LOVED this hotel the first time I stayed there. But with the air broken in our room we didn't sleep well any night we were there, despite asking the front desk to look into it - twice. We were also in a...

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Thank Dawn B
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Dawn B, I would like to take this opportunity to offer my sincere apologies for failing to meet your expectations on your recent stay with us. Regarding the issues with air conditioning - this was an isolated incident and our 24 hr maintenance team remained on call to resolve the issue to minimise any inconveniences this may have caused...

London, United Kingdom
Reviewed 6 days ago NEW

The rooms were pretty small and we overlooked the back (so there's noise from the nightly dustcart, and the bar/kitchen duties/deliveries). It's a great location though in a lovely part of London. It doesn't feel worth the price somehow, but that is maybe just my experience and being at the back of the hotel.

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Thank NightOwl1968
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear NightOwl1968, Thank you for your feedback. I am delighted to hear that you found us to be conveniently located in the heart of The West End, minutes walking distance from Soho, Piccadilly Circus, Regent Street and of course Bond Street. However, I am sorry to hear that we failed to meet your expectations, noting that you were unimpressed by...

Maidstone, United Kingdom
Reviewed 6 days ago NEW

This used to be one of our preferred hotels for staying in London. However, its a few years since we have been here and it's a shame to see what has become of the place. You can't fault it's central location which is absolutely perfect for Bond St, Jermyn St, Piccadilly and the rest of the West End. But, that's...

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1Thank PhilCopelandUK
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear PhilCopelandUK, Thank you for taking the time to provide us with feedback on your recent stay at The Westbury Hotel. I am sorry to hear you did not meet your expectations on your recent stay. In regards to the size of your bedroom, we offer a wide range of rooms and suites, offering varying levels of space, comfort and...

Madrid, Madrid, Spain
Reviewed 1 week ago

Great location (next to Oxford, Picadilly, Regents and Bond St, great rooms, great service. The bar is very nice to have the first or the last drink. Value for money is probably the best in London. Thanks to Simon and Anca fot their help.

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Thank Luis C
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Luis C, Thank you for your wonderful feedback on your recent stay with us at The Westbury Hotel. I am pleased that you found us to be brilliantly located within walking distance of many city attractions. I am also delighted that you were quite taken with our high standard of accommodation and courteous staff. We hope to have the...

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westbury Mayfair is a five star hotel located on Bond street, in the heart of Mayfair - home to the top fashion houses and London’s most exclusive bars and restaurants. Oxford Circus and Bond Street tube stations are minutes walking distance, which provides for convenient commute to the rest of London. Our hotel boasts of 249 luxury rooms and suites, event and private dining areas, our trendy Polo Bar, intimate Tsukiji sushi restaurant, and the newly opened and highly anticipated restaurant Alyn Williams at the Westbury. ... more   less 

Additional Information about Westbury Mayfair

Address: Bond Street, Mayfair, London W1S 2YF, England
Location: United Kingdom > England > London > Mayfair
Price Range: $194 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Westbury Mayfair 5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Westbury Mayfair Hotel London
Westbury Mayfair London, England
Hotel Style:
#293 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Westbury Mayfair staff and other travelers.
7 questions
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London, United Kingdom
14 days ago
Chicago, Illinois
1 month ago
Edinburgh
London, United Kingdom
over a year ago

See all questions (7)

Questions? Get answers from Westbury Mayfair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to avoid rooms looking out the back of the hotel as deliveries/dustcarts will add to noise.”
 of 5 bubbles NightOwl1968, 6 days ago | Read review
“Try somewhere else i.e. The Ritz”
 of 5 bubbles PhilCopelandUK, 6 days ago | Read review
“Ask for refurbished room”
 of 5 bubbles mgibson1008, 2 weeks ago | Read review
“215 is not the best room. Close to lift and no view whatsoever.”
 of 5 bubbles Sumoguest, 4 weeks ago | Read review
“If you go for the new room categories, try to push for an upgrade to Signature King room”
 of 5 bubbles derejames, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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