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The Chesterfield Mayfair

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35 Charles Street Mayfair, London W1J 5EB England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$296
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Free cancellation until 12/07/21
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Traveler (1919)
360
Panoramas (12)
Room & Suite (870)
What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
  • Contactless check-in
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Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Chesterfield Mayfair
Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 1,170 hotels in London
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Chesterfield, located in the heart of Mayfair, is quintessentially British and exudes classic charm and unique personality. An ideal location minutes from Bond Street, Piccadilly and the Royal Parks, The Chesterfield Mayfair is renowned for the best Dover sole in London, themed afternoon teas, molecular cocktails and gin tasting experiences. A passionate team consistently exceeds guest expectations with faultless service.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Classic
Languages Spoken
English, French, Polish

Location

Full view
100Great for walkers
Grade: 100 out of 100
259Restaurantswithin 0.3 miles
97Attractionswithin 0.3 miles
4490Reviews71Q+A100Room tips
Traveler rating
  • 3,799
  • 541
  • 98
  • 35
  • 17
Time of year
Traveler type
Language
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  • English
Popular mentions
Linda C wrote a review Jun 1
Dorset, United Kingdom58 contributions17 helpful votes
This hotel is very conveniently located for our needs. It's easy to visit our family and also to get around the West End. The hotel itself is one of "faded elegance", quite charming, small and comfy. Our bedroom was tiny - the smallest I think we've ever had in a London hotel - but it was perfectly functional, and good value for money in the centre of Mayfair. The air-con was good and not noisy. We had one evening meal in the restaurant, and an afternoon tea the following day - both were marvellous. All staff were very friendly & helpful. We have already booked to return later this summer.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Room Tip: Room 316 was teeny tiny, but quiet - can't comment on other rooms!
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 1 week ago
Dear guest, Thank you for taking the time to share your comments on your stay at The Chesterfield Mayfair Hotel. I appreciate you highlighting our great location and how so much of what London has to offer is within walking distance of the hotel. I am also delighted that you found the beds were comfortable and allowed you to have a great night’s rest. I have no doubt The Food and Beverage Manager will be happy to hear that your afternoon tea and dinner were most enjoyable as well. We are thrilled that you consider returning to the Chesterfield Mayfair and we look forward to welcoming you back. Kind regards, Adam
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Jayne D wrote a review May 2021
Chesterfield, United Kingdom18 contributions8 helpful votes
+1
Absolutely wonderful service and afternoon tea at The Chesterfield. The sweet shop themed tea is fun and delicious. The staff were lovely and attentive, and couldn't do enough for us. Made it a lovely afternoon. We had been before about 10 years ago and enjoyed it then, but this time it was even better. Highly recommended. It really is wonderful, and the welcoming treat a great surprise. I won't spoil it! We will be back...soon hopefully.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 1 week ago
Dear guest, Thank you for your fantastic review of your afternoon tea experience at The Chesterfield Mayfair Hotel. I am delighted that you had a great time enjoying our Original Sweetshop afternoon tea and I have no doubt my Food and Beverage Manager will be delighted to hear that you enjoyed afternoon tea so much you came back again. We take pride in our service here at The Chesterfield Mayfair and I am thrilled that you felt the staff was helpful and welcoming. I will be sure to pass on your thanks to all the team here. I truly appreciate you taking the time to recommend our afternoon tea to others and I look forward to welcoming you back. Kind regards, Adam
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Edward H wrote a review May 2021
Petworth, United Kingdom37 contributions8 helpful votes
I have a very special occasion to arrange for my fiance's birthday weekend in July (hope she doesn't see this!) so I turned to one of my old haunts to help. Carolina on the reservations team has been amazing and so helpful in arranging this treat & I really cannot wait for the stay but I thought she deserved a special mention even at this early stage. Another review will undoubtedly follow in July.
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Date of stay: May 2021
Service
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 1 week ago
Dear guest, Thank you for taking the time to write your fantastic review of your reservation experience at The Chesterfield Mayfair Hotel. I am delighted that you chose to stay in our hotel for such a special occasion. I am also glad that Carolina was helpful in organising this special treat to your fiancé. The Chesterfield Mayfair team looks forward to welcoming you and your future wife to the hotel soon. Kind regards, Adam
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h2o70 wrote a review May 2021
2 contributions1 helpful vote
We had a wonderful stay at the hotel, they very kindly were open to support key workers and those travelling for business. From the moment we walked in to the hotel, to the moment we walked out, we had the most wonderful time. The hotel had an old fashioned but very classy feel, was incredibly clean and tidy, and all of the staff we encountered were incredibly friendly and helpful. It really was one of the most memorable hotel stays we have had in a very long time. As a result of our experience we have recommended the hotel to the guests at our Wedding in November.
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Date of stay: April 2021
Location
Cleanliness
Service
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 1 week ago
Dear guest, Thank you for your brilliant review of The Chesterfield Mayfair Hotel. I am pleased that you enjoyed the friendly and warm atmosphere that we work hard to achieve here. Thank you for your compliments about the outstanding service offered by all my team, we really do appreciate when guests notice our dedication and I will be sure to pass on your kind words to them. I greatly appreciate you recommending the hotel to others and I look forward to welcoming you back to the Chesterfield Mayfair. Kind regards, Adam
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Albert Gonze wrote a review Mar 2021
Paris, France18 contributions3 helpful votes
First, we have to congratulate Joszef. Every hotel should have a Joszef to turn an awful first impression in a wonderful stay. Happily, we had a very professional and high level employee at checkout : Sylvain a Breton, i guess. We had a very bad experience with the woman at the reception. We sent an email 3 days before arrival to request one extra night as our flight was canceled. The next day we called the hotel but nothing was done. When we arrived we complained but we were rudely answered. We understood that it was the same woman who took our phone call. Anyway there were plenty remaining rooms by this time of covid. Apart from these unpleasant events we had a beautiful stay, once again thanks to Joszef and Sylvain.
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Date of stay: August 2020
Value
Service
Sleep Quality
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded Mar 20, 2021
Dear guest, Thank you for sharing your comments about your stay at the Chesterfield Mayfair hotel. I am glad that you had an enjoyable stay with us. Thank you for mentioning Sylvain and Jozsef and their attentive service, I will make sure to pass on your kind words to them. Please accept our apologies for the inconvenience caused upon check in. I will follow up on that internally to make sure it does not happen again. We look forward to welcoming you back to the Chesterfield Mayfair. Kind regards, Adam
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PRICE RANGE
$206 - $410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chesterfield mayfair hotel london, chesterfield mayfair hotel, chesterfield mayfair london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
107
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Frequently Asked Questions about The Chesterfield Mayfair
Which popular attractions are close to The Chesterfield Mayfair?
Nearby attractions include Undiscovered London (0.2 miles), May Fair Bar (0.2 miles), and Mayfair (0.2 miles).
What are some of the property amenities at The Chesterfield Mayfair?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Chesterfield Mayfair?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at The Chesterfield Mayfair?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chesterfield Mayfair?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Chesterfield Mayfair?
Conveniently located restaurants include Iran Restaurant, Ormer Mayfair, and May Fair Kitchen.
Does The Chesterfield Mayfair have an airport shuttle?
Yes, The Chesterfield Mayfair offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chesterfield Mayfair?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Chesterfield Mayfair?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Chesterfield Mayfair offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Chesterfield Mayfair?
The staff speaks multiple languages, including English, French, and Polish.