From the moment we approached the front entrance to the moment we loved every second of our short stay the Chesterfield Mayfair. Our check-in at reception on arrival was the best check-in experience I've ever had in the UK and made us feel like we were their only guests that weekend. We had arrived about three hours before the designated check-in time, but our room was already ready, which was a great bonus. There was no 'the lift is around the corner on your right', instead one of the doormen led us to the lift and called it for us. Shortly after arriving in our bedroom, which was immaculate and luxurious, we received a call from reception to check that we were happy with our room and asking if there was anything we wanted. After leaving our room to head downstairs for lunch we walked along a corridor where all the signs of the zodiac were embossed in very large gold discs surrounded by wood and tastefully framed and hung along the walls. We had lunch in the Terrace Bar. As soon as we sat down one of the bar staff provided us with a plate with a bowl of olives, twiglets and popcorn along with a menu. For lunch we ordered one Buttermilk Chicken Burger and one Steak Sandwich, both of which were delicious and the steak had been cooked exactly to order. This was accompanied by a delicious bottle of Campo dell Olio Gavi di Gavi. The service in the Terrace Bar was superb from start to finish and every member of staff was working exceedingly hard, yet smiling and always looking around to see if any of the guests needed anything, or if anything needed to be cleared away. After a brilliant Bruce Springsteen concert in Hyde Park, we returned to the Terrace Bar and sank into two leather Chesterfield wing backed armchairs for a G&T and a 'naughty' Chesterfield Club Sandwich, which is by far the best Club Sandwich I have had anywhere in the world. I then further indulged in an 'Old Fashioned' cocktail, which was perfectly made. Again, despite the Terrace Bar being full with guests returning from the Bruce Springsteen concert, the bar staff never missed a beat and their service was excellent. After an exceedingly comfortable night's sleep and a lovely shower, we ventured down to Butlers Restaurant for breakfast, where we were treated to a delicious Eggs Royale and Full English, accompanied by freshly squeezed orange juice and tea and coffee. As with the Terrace Bar, the service in Butlers Restaurant was excellent and friendly. Checking out at reception was as friendly as checking in. The Chesterfield Mayfair will now be our go to hotel whenever we stay over in London. Thank you to all at the Chesterfield Mayfair for making our Billy Joel and Bruce Springsteen weekend even more memorable for all the right reasons.

Our party of four spent one night at this hotel and thoroughly enjoyed the whole experience. What stood out ( and I have mentioned this regarding other hotels in the Red Carnation group), was the superb level of professional and yet friendly service from all of the staff throughout the 24 hours stay. Antionio, was particularly delightful and you could tell he loved his job. Another important point to make was the first class standard of food and beverages being offered, from the Twynings teas and quality biscuits in the room ( with the swiftest room service for fresh milk and ice)to the best value and standard breakfast we had eaten in a long time. The quality just stood out- thank you for not offering cheap fruit juices and jams or giving a frugal selection of meats and pastries. The breakfast was just amazing value and appreciated by us all. Our rooms were immaculately kept by housekeeping with the most comfortable bed and bedding to lie on and even though we faced the Main Street, no noise was heard from the traffic or other rooms- to say we felt cosseted was an understatement. This next point is not a criticism, just an observation, but some of the upstairs doors and woodwork did look a little ‘tired’- I appreciate keeping everything fresh is almost impossible, and hope you don’t mind me mentioning it. It certainly did not detract from our wonderful stay in a great value and situated hotel. Thankyou Red Carnation and all your amazing staff. Hopefully we will return without n the next 6 years!

I work in the travel industry so have a pretty high standard for hotels, but the Chesterfield Mayfair really blew me away. This was my first trip to London and the location could not have been more perfect--in a quaint and quiet neighborhood but within easy walking distance to tube stations and lots of major attractions and shopping. The hotel itself is inviting and cozy with lots of luxury finishes, and the staff should truly be commended for a great sense of hospitality. They all went out of their way to be accommodating and make us feel at home. We loved finding little treats in our room when we returned from a long day and when the restaurant learned it was our anniversary, they sent us a special dessert. The traditional tea service they serve daily is also a great experience and a great value compared with others in the area. Thank you to the entire team at the Chesterfield Mayfair for making our trip so memorable!