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Citadines Holborn-Covent Garden London

1,421 reviews
#377 of 1,081 Hotels in London
Traveler (340)
Room & Suite (375)
Dining (21)
  • Excellent33%
  • Very good44%
  • Average15%
  • Poor5%
  • Terrible3%
Travelers talk about
“covent garden”(125 reviews)
“small kitchen”(53 reviews)
“great location”(208 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Fitness center
Multilingual Staff
4.0 Star Hotel
All hotel details
Offers from Citadines Holborn-Covent Garden London
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Mar 4Mar 5
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,421)Write a Review
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All reviewscovent gardensmall kitchengreat locationself caterbritish museumone bedroom apartmenttube stationcomplimentary coffeepizza expresssofa bedpret a mangergood sizewest endpiccadilly lineminute walkcentral locationoxford circus
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1 - 5 of 1,010 reviews
Reviewed 2 days ago via mobile

Travelled with wife and two kids stayed in one bedroom apartment. Wouldn’t stay again!!! No assistance at reception with bags, rooms were small and cramped and not cleaned during stay. Reception not very helpful with transportation lucky I had an Uber account. Continental breakfast provided...More

Thank Kmnev
Reviewed 6 days ago via mobile

We stayed here for 9 days and couldn’t believe a citadines hotel would be this bad. Beds were very hard, the shower pressure was non existent. We did not have a hot shower for the duration of our stay. There was drainage issues, the smell...More

Thank rebeccabZ9670QN
Response from ggesitg, General Manager at Citadines Holborn-Covent Garden LondonResponded 5 days ago

Dear rebeccabZ9670QN, Thank you for staying with us and for taking your time to give us your feedback I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we...More

Reviewed 1 week ago

Stayed for work there for 2 nights. Staff is not helpful, breakfast very poor and some maintenance work needs to be done in the rooms. During my stay it was minus degrees outside and I got a room without heater working (this should be checked...More

Review collected in partnership with this hotel
Thank ArmanElijahs
Response from ggesitg, General Manager at Citadines Holborn-Covent Garden LondonResponded 6 days ago

Dear ArmanElijahs, Please accept our most sincere apologies as we have clearly failed you on this occassion. We are investigating what happened during your stay with our Front Office staff as well as with our Maintenance team, as this is not the norm. We will...More

Reviewed 3 weeks ago

The room was very clean, with a small kitchenette and shower room, The bed was comfortable enough, but the room chairs were not. The wall mounted TV could not be turned towards the bed, which made viewing awkward. Also the service that provided channels was...More

Thank Tanya C
Response from ggesitg, General Manager at Citadines Holborn-Covent Garden LondonResponded 2 weeks ago

Dear MsTanyaUK, Thank you for your review. I was pleased to read your comments and delighted to hear you had a good experience with us and you were happy with the service you received. I do hope we can welcome you back again soon. With...More

Reviewed 3 weeks ago

Booked to stay two nights here in a twin room. I was initially mildly concerned due to some of the reviews mentioning issues with clealiness and odour, but thankfully the room was pristine and spotless and had no smell about it! Checkin was straightforward (with...More

Thank Mouse_Nightshirt
Response from ggesitg, General Manager at Citadines Holborn-Covent Garden LondonResponded 3 weeks ago

Dear Mouse_Nightshirt, Thank you for taking the time to write your review. I was very pleased to read such lovely comments and please be assured that we are following up on the shower hose problem. We do hope to welcome you back again soon. With...More

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Awards & Recognition
GreenLeaders Silver level
Top amenities
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Business Center with Internet Access
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Price range
$184 - $427 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Green Hotel in London
#161 Family Hotel in London
#256 Romantic Hotel in London
#265 Luxury Hotel in London
Room types
Kitchenette, Non-Smoking Rooms, Suites
Price range
$184 - $427 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Green Hotel in London
#161 Family Hotel in London
#256 Romantic Hotel in London
#265 Luxury Hotel in London
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveler (340)
Room & Suite (375)
Dining (21)
Amenities (34)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Inner London’s busiest streets crisscross quiet
cobbled lanes for an effect that can be urbane or
quaint – or an intriguing blend of both – depending on
the particular corner you turn. Due to its especially
convenient location, bustling Holborn hosts an
excellent range of hotels, eateries, and shops to suit
practically any taste or budget. With major
attractions like the British Museum and Somerset House
Questions & Answers
Ask a question
October 21, 2017|
AnswerShow all 6 answers
Response from Ichdien000 | Reviewed this property |
I slept at rear of hotel and could open a window easily
June 15, 2017|
AnswerShow all 8 answers
Response from ggesitg | Property representative |
Hi Are bath tubs are very similar to the ones in Citadines Trafalgar. All our tubs are coated with ant slippery film but we also supply rubber bath mats.There is a heated towel rail in all rooms but this is not located... More
Sharon S
March 31, 2017|
AnswerShow all 3 answers
Response from GrandGourmand | Reviewed this property |
I also googled a bit, and I think I now understand your question. You mean (to quote AGTraveller) "Holborn station entrance is closed 7:30am and 10:00am daily, and there is currently no changeover from the Central line to... More
Room Tips
"rooms at the front are over the road."
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"If you don't mind a longer walk to the room, stay at the back where it is really quiet. My 1 bedroom..."
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"think it would be a good idea to ask for a room that does not look to the noisy street."
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"Higher is always best - ideally 6 th floor"
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