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Mercure London Bloomsbury

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#308 of 1,072 Hotels in London
Certificate of Excellence
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Mercure London Bloomsbury
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1,805 Reviews from our TripAdvisor Community

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Showing 1,334: English reviews
Marston Moretaine, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed here from Friday 23rd Sept until Sunday 25th Sept. There were three of us; My wife, our daughter and myself. We had a triple room which is mad up of three singles with two which can be linked together to make a double. The room was in good condition with plenty of wardrobe space, a fridge, plenty of... More 

Helpful?
Thank Damien O
GregBlack, General Manager at Mercure London Bloomsbury, responded to this review

Dear Damien O, Thank you for reviewing your recent stay with us. What a great pleasure it is to read your feedback. Please rest assured that it will be shared with all our colleagues and I am sure that it will make us all strive to deliver the same level of customer experience to all our guests. We are also... More 

Brighton and Hove, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had stayed here a couple of times before and had been pleased with our experience, perhaps because I have a loyalty card and had silver card status and so was able to book a Privilege room. This time we were only able to book a Superior Double and if the room we had was superior I dread to think... More 

Helpful?
Thank Lynda S
GregBlack, General Manager at Mercure London Bloomsbury, responded to this review

Dear Lynda S, Thank you for sharing your experience with us. We sincerely apologize for the confusion regarding your breakfast. This is definitely not the service we provide and I will look into this matter in detail so follow up training will be given to departments involved. I also would like to inform that we do not have Privilege rooms... More 

scotland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here on Sunday just for the 1 night. I can honestly say it was one of the best hotels overall. The hotel itself was lovely - nicely decorated and very clean. I had asked for a room with view if possible but thought as normal you just get what you're given but when we arrived we had the... More 

Helpful?
Thank jay2thadee
GregBlack, General Manager at Mercure London Bloomsbury, responded to this review

Dear jay2thadee, Thank you for taking time to review your stay with us on Tripadvisor. It is great to see that you had a good time in London and that we were able to suit your needs. We hope to welcome you back soon. Your Team at the Mercure London Bloomsbury. More 

2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Really enjoyed Hotel Mercure. The room wasn't huge but it was adequate and it was clean as well. The breakfast was good and had a variety of choices. Location is great, within easy walking distance to Holborn or Russel Square tube stop. Friendly and courteous staff. Close to Soho and and Coventry Garden districts with many restaurnt choices nearby.

Helpful?
Thank Alex B
GregBlack, General Manager at Mercure London Bloomsbury, responded to this review

Dear Alex B, Thank you for reviewing your recent stay with us. We are happy that our location and services were as you expected. We hope to welcome you back soon. Your Team at the Mercure London Bloomsbury. More 

Bronx
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently stayed at this modernized hotel on two occasions. It is clean and well maintained. Rooms can be small as on one occasion two suitcases cold not be opened at the same time. I was somewhat surprised by the absence of a safe in the room. A request for one on our second visit was met. Breakfast was adequate. Two... More 

Helpful?
Thank trail20
GregBlack, General Manager at Mercure London Bloomsbury, responded to this review

Dear trail20, Thank you for reviewing your stay with us on Tripadvisor. We are glad to see that our location has suited your needs. The issues you have raised in your comment will also be looked into so we can prevent any future occurrences. We hope to see you again soon. Your Team at the Mercure London Bloomsbury. More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The rooms are nice, the beds are a little small. The location is great, perfect for sightseeing or shopping. The breakfasts are lovely, such a great choice. The staff were helpful. The shower was amazing!

Helpful?
Thank Amazing_Mikey
GregBlack, General Manager at Mercure London Bloomsbury, responded to this review

Dear Amazing_Mikey, Thank you for reviewing your recent stay with us. It is great to see that you have enjoyed staying with us and had a good time in London. We hope to see you again soon. Your Team at the Mercure London Bloomsbury. More 

Malvern East
2 reviews
3 of 5 stars Reviewed 1 week ago

I made an error when booking online for 2 nights. When I arrived a day late, at the end of a long flight from Melbourne I was told I was considered a 'no show' and my booking was cancelled, with no refund. I was left standing in the lobby for a long time, with no communication about how the situation... More 

Review collected in partnership with Mercure Hotels

Helpful?
Thank 369trishr
GregBlack, General Manager at Mercure London Bloomsbury, responded to this review

Dear 369trishr, Thank for reviewing your stay with us on Tripadvisor. We are sorry to hear that you have experienced some issues during your stay. We have carried out an investigation regarding this matter and can assure you that follow up training has already been given to our Front of House staff. We sincerely hope that we can still welcome... More 

Gibraltar
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A perfect location for a hotel, the rooms are very spacious and very modern. On the first night our aircon unit was rattling after a bit of fiddling it worked, but we notified reception and it was fixed immediately. The hotel is greatly located near Covent Garden and Oxford street.

Helpful?
Thank JamesVik
GregBlack, General Manager at Mercure London Bloomsbury, responded to this review

Dear JamesVik, Thank you for taking time to review your recent stay with us. We are glad to see that our services and location have met your expectations. Your comment will be shared with our entire team and I am sure they will be happy to hear it. We look forward to welcome you back. Your Team at the Mercure... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Arrived just after 11 at night after long car journey . Mentioned on check in that I needed room service but no menu in room. Told that food had stopped at 11 and the hotel was 'refurbishing ' it's room service menu. Shown a take-away pizza menu and eventually directed to a Tescos for a sandwich. Just not good enough... More 

Helpful?
Thank Robert H
GregBlack, General Manager at Mercure London Bloomsbury, responded to this review

Dear Robert H, I am sorry to hear about your experience. As mentioned to you previously, our hotel restaurant is in the process of becoming a Marco Pierre White NYI. We are sorry to hear that we could not provide you with the 24 hour room service that night. We had a delayed delivery and did not have the items... More 

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Staying in Bloomsbury

Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Contemporary 4 star boutique style hotel with complimentary WiFi, air conditioning & rainfall showers. Within walking distance of many of London's top attractions British Museum, Covent Garden, Oxford Street & Theatres. In close proximity to Russell Square tube station. Euston mainline station and Kings Cross St Pancras for Eurostar are nearby. Enjoy a bite to eat or a relaxing drink in our recently refurbished restaurant and bar, followed by a stroll in London's fashionable Bloomsbury. ... more   less 

Additional Information about Mercure London Bloomsbury

Address: 130-134 Southampton Row, London WC1B 5AF, England (Formerly Waverley House Hotel)
Location: United Kingdom > England > London > Bloomsbury , Euston / Kings Cross /St Pancras
Price Range: $154 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Bloomsbury 4*
Number of rooms: 109
Reservation Options:
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Also Known As:
Mercure London Bloomsbury Hotel London
Waverley House Hotel London
Mercure London Bloomsbury England
Hotel Style:
#215 Family Hotel in London
#218 Business Hotel in London
#227 Luxury Hotel in London
#236 Romantic Hotel in London
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