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All reviews lambeth palace london eye big ben separate toilet minute walk south bank the sofa bed the nearest tube station bakerloo line thames river bus stop trafalgar square executive room major attractions modern hotel family room parliament
Stayed one night on business, the room was very pleasant with a good walk-in shower. Plenty of choice at breakfast, although I waited over 15 minutes for my porridge. An easy walk into the city of Westminster.
This was my 3rd stay at a Novotel & once again, I was pleasantly surprised! I could not find fault anywhere!! It is a little bit of a hike to the nearest tube station, but that can’t be helped I expect. But from the moment...More
Date of stay: September 2018
2 Thank Delly_Mac251
Response from Alfonso R, Manager at Novotel London WaterlooResponded September 27, 2018
I sincerely thank you for taking the time to tell us about your stay at Novotel Waterloo and for these very positive comments, particularly with regard to the friendliness of our teams. Rest assured that it is always rewarding to receive such motivating...More
Surprisingly well appointed, spacious room. Helpful staff too. The downsides are the location, between tube stations and a long taxi ride as an alternative, and my inability to get in a lift on one morning due to traffic (with a long queue for breakfast at...More
We stayed in the hotel for several days at the end of October. While the hotel is in a central location and the rooms are clean, the service in the restaurant was poor. At breakfast time there was always chaos and the staff seemed unable...More
Such a shame that I can't give this hotel a higher score - I'd like to, but for one major issue. The vast majority of the staff were friendly and helpful, the rooms are lovely and the food was great. However, my visit was spoiled...More