We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
113 Lambeth Road, London SE1 7LS England
Lowest prices for your stay
Booking.com
$189
View deal
Expedia.com
$190
View deal
FindHotel
$153
View deal
Hotels.com$190
Travelocity$190
Priceline$189
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (881)
Room & Suite (444)
Dining (58)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel London Waterloo
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#467 of 1,195 hotels in London
Location
4.3
Cleanliness
4.3
Service
4.2
Value
3.8
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Indoor play area for children
Taxi service
Business Center with Internet Access
Parking garage
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Italian

Location

Full view
90Good for walkers
Grade: 90 out of 100
27Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
3879Reviews72Q+A100Room tips
Traveler rating
  • 1,326
  • 1,769
  • 560
  • 156
  • 69
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Heather G wrote a review Yesterday
3 contributions
We had an enjoyable stay at Novotel. My husband was running the marathon and the location of this hotel was excellent as it was not a far walk from the finish line. The room was cozy. We didn’t love the design of the bathroom as one can see into the shower from two sides and the toilet area gave little privacy. However, the staff was friendly, the room had air conditioning, and the place was clean. There are some wonderful pubs and diners nearby and the view of Big Ben just up the road from the hotel is spectacular.
Read more
Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
lynnwylde wrote a review Sep 2022
London, United Kingdom17 contributions2 helpful votes
I will never stay in the Novotel Waterloo again! I booked a superior room, which from the hotel’s website, made the room look like very nice. On check-in, I presented my diamond card, which the receptionist told me was already registered to my booking, I was not given an upgrade until I asked, even though upgrades were available. I was told no breakfast was with the booking, although my diamond membership gives me complimentary weekend breakfasts. The room was very shabby and when we asked for a glass of rose wine as our welcome drink, we were told we only have house white, we’ve run out of house red. When we looked shocked, they suddenly went and found some house red! Very badly run hotel, our experience with various members of staff gave us the impression they didn’t give a damn.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Marishaan wrote a review Sep 2022
Zengcheng, China96 contributions68 helpful votes
Look, this is great value for money, great location and I would recommend it for a night or two. The room is a good size, even though we looked out on a disgusting roof. The rooms were a bit dirty as well, especially the carpets.
Read more
Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: Ask for the room that does not look on a roof!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
idogan23 wrote a review Sep 2022
Zug, Switzerland890 contributions111 helpful votes
We've stayed here seven nights and the main reason why've booked this hotel was, that it has a charging station for electric cars. As we came from Switzerland with an electric car, I specifically booked this hotel because it was advertised with an electric charging station on its website. As a regular Accor customer I was expecting that the charger would work, but it was out of order. The staff was super friendly and tried to provide an alternative, but there is nothing more annoying when you book a hotel with a charger for electric cars, that does not work. The hotel itself was good. Nice modern and clean rooms. The location is really great and there is also a bus stop just in front of the hotel. The river thames, the London Eye and the Westminster are in walking distance. The underground garage of the hotel could be definitely cleaner. Besides the trash laying on the floor, it had also the smell of a public toilet. For this type of hotel, the garage could be definitely cleaner. Another disappointment was, that hotel safe was not working. First time I've ever experienced this in a hotel. One thing that I especially didn't like was, that the cleaning personell went through our stuff in the closet. Nothing was missing, but that was definitely not needed to clean the room.
Read more
Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Jai R wrote a review Sep 2022
Torquay, United Kingdom22 contributions12 helpful votes
Overall OK experience - did the job for a single night stay. Room was generously sized and mainly clean, however the bathroom was dirty and the fridge, nor the safe, worked correctly. Air conditioning was effective however very noisy so impossible to use at night. Poor soundproofing between rooms above. Sleep was OK other than the TV waking itself up at 4am - it did not seem to reset itself for my stay and therefore had retained a previous guest's alarm. Breakfast was disappointing, despite being the first one there in the morning the food was lukewarm and felt stale. Staff were attentive and friendly, though check in felt a bit jumbled with a staff member serving other guests at the same time. Good location so would stay again, but without the breakfast.
Read more
Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Waleed A wrote a review Aug 2022
Jeddah, Saudi Arabia12 contributions9 helpful votes
The problem was mainly the cleanliness of the rooms and especially the bathrooms, there was hair on the floor, in the shower and in the sink. Shower head had a very nasty rust residue all over it (Novotel London Waterloo is an ALLSAFE approved hotel?), the room's carpet was stained in many places, and the furniture needed fixing as the door's hinges were not fixed in place properly. Before taking the decision to change hotels I approached the reception on the same day I checked in asking for alternative rooms after informing about the situation and the state the room is in the response was discouraging, she cannot do anything as there is no alternatives -as replied by her-, she didn’t even offer to check the room or send someone to check it.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Kathleen S wrote a review Aug 2022
1 contribution
Our daughter was doing a semester at King's College when she had to go to the emergency room at St. Thomas. The Novotel is a 7 minute walk from the hospital. She has since recovered from her emergency gallbladder surgery (the hospital staff is excellent). The Novotel staff knew why we were there last minute and were very supportive. We have stayed at more than 60 Accor Hotels and the Novotel London Waterloo was as excellent as we expect - rooms, breakfast, drinks, & staff.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Share
Jill W wrote a review Jul 2022
San Francisco, California10 contributions1 helpful vote
We stayed here with my family of 4 with two boys ages 13 and 10. The staff were so delightful and the rooms were great. The bed was comfy and the shower was really nice. I loved the location - close to bus and tube and a bit of a quieter area. I would highly recommend this hotel. There is a nice breakfast and a really great gym downstairs. There is also a little play area for the kids! Bonus!
Read more
Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Anna J wrote a review Jul 2022
1 contribution
Would recommend! Great stay. Nice, well cleaned rooms. Staff very attentive and professional. I did appreciate extra mile for birthday celebration. Close to all London attractions. Parking available for extra charge but £24 is a good price to pay in central London
Read more
Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
phasy wrote a review Jul 2022
Male99 contributions102 helpful votes
It's a great hotel in a great location. We can walk to great attractions. So many food options nearby. Front desk & restaurant associates are very helpful and friendly. Night shift girls at the bar needs a bit of more training. Our room was super clean & tidy. We loved it.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
$208 - $311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london waterloo hotel london, accor london waterloo, london novotel waterloo
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
187
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Novotel London Waterloo
Which popular attractions are close to Novotel London Waterloo?
Nearby attractions include Newport Street Gallery (0.1 miles), Garden Museum (0.2 miles), and Lambeth Bridge (0.2 miles).
What are some of the property amenities at Novotel London Waterloo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel London Waterloo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel London Waterloo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel London Waterloo?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Novotel London Waterloo?
Conveniently located restaurants include Chino Latino, Riverside Cafe Lambeth Pier, and The Corner Café.
Are there opportunities to exercise at Novotel London Waterloo?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Novotel London Waterloo?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel London Waterloo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel London Waterloo?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Novotel London Waterloo?
Many travelers enjoy visiting Churchill War Rooms (0.7 miles), Tower of London (2.1 miles), and Houses of Parliament (0.4 miles).