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Novotel London Waterloo

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#303 of 1,078 Hotels in London
Certificate of Excellence
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Novotel London Waterloo
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2,535 Reviews from our TripAdvisor Community

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Showing 1,222: English reviews
Aberdeen, United Kingdom
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed yesterday NEW via mobile

We stayed for one night and cancelled our second night to stay elsewhere! Prior to my arrival I was not made aware the hotel is currently under renovation, as is the adjacent building. The photo is the view from our room. On arrival we were advised of the work and potential noise, we left our bags to head straight out... More 

Thank Sjr_1972
Manchester, United Kingdom
Level Contributor
3 reviews
Reviewed 4 days ago NEW

I didn't stay at the hotel but did host a two day training workshop in their conferencing centre. The service, refreshments and facilities were of a high standard and all at a competitive price. Louis and his conferencing team were excellent, very helpful and also flexible. The unlimited teas/coffees and juices along with the constant supply of cakes, biscuits, pastries... More 

Thank Steve H
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

Handy for many of the sights. Executive Rooms ok, but lacklustre. E.g. no coat hooks, as if visitors to London don't wear coats. Breakfast: English breakfast ok, but other then that, nothing healthy, no fresh vegetables, fresh salad or fresh fruit....lucklustre!

Thank Manuela B
Austin, Texas
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

I go to London a lot and I prefer to stay in Novotel's because they seem to have a bit more space and I like the layout with the separate toilet from the sink/shower area. This Novotel is clean and in a good location. It is a bit tough to get here from Heathrow with large baggage so that is... More 

Thank Ummgood
Level Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 6 days ago NEW via mobile

Good clean hotel close to the office. Very helpful friendly staff, nothing too much trouble. Food good, nothing negative to say. Building work going on nearby but noise not noticeable. Hotel did warn me there could be some noise early morning but I'm an early riser & it wasn't an issue at all.

Thank MisJoules
London, United Kingdom
1 review
Reviewed 1 week ago NEW

We had a most enjoyable stay at Novotel London Waterloo. We first had a room on the 2nd floor, but requested a more quieter room and on request we were moved up to the 4th floor. This room was more quite and had a beautiful view. The breakfast was very good and the staff there were friendly and efficient. The... More 

Review collected in partnership with Accorhotels.com

Thank 765ingerw
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

We have just come back from a 2 night stay at the Novotel London Waterloo. Perfect location as a short walk to Big Ben, London Eye etc. Westminster tube station only around 10 minute walk away, Piccadilly Circus and Trafalgar Square around 20 mins. We even walked to Regent Street! Hotel itself clean and comfortable. The staff were great and... More 

Thank Sarah S
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

Despite not so close to the underground (~20 min walk) this hotel has a very good location. Close to London eye, Buckingham palace and other touristic points in London. Price was good and I got a nice room with view to the museum and London Eye.

Thank Cesar S
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I have to say we always stay with novatel anywhere we travel they are always very clean and service has always been great. The complaints about drilling noise under the 2nd floor for us was untrue for us. We stayed a little over a week and not once did we here drilling or noise coming from down stairs.The front service... More 

1 Thank Abby C
Royal Tunbridge Wells, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Let me set the scene: I was booked into this hotel last night, arriving at about 4pm yesterday afternoon. The booking system crashed twice whilst I was checking in and then I was given the key card to a room on the 2nd floor. Nice room, so I unpacked and settled in to make an important conference call to a... More 

1 Thank spage386
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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: Pizza, International, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 

Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Location: United Kingdom > England > London
Price Range: $145 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Waterloo 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Hotel Style:
#219 Family Hotel in London
#220 Luxury Hotel in London
#318 Romantic Hotel in London
#327 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Novotel London Waterloo staff and other travelers.
25 questions
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New Delhi, Delhi, India
New Delhi, Delhi, India
Hickory, North Carolina
3 months ago

See all questions (25)

Questions? Get answers from Novotel London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid rooms adjacent to the elevator shaft”
 of 5 bubbles 622robv, 3 weeks ago | Read review
“The higher the better, on the street side”
 of 5 bubbles susantas2013, 4 weeks ago | Read review
“See if you can get a room with a view.”
 of 5 bubbles geoffa956, Oct 6, 2016 | Read review
“I had a room with a view of the street it wasn't that noisy as it's a minor road.”
 of 5 bubbles scott6428, Sep 23, 2016 | Read review
“Pay the room charge up front so they can't grab your card”
 of 5 bubbles glennbT404RY, Sep 13, 2016 | Read review
5 of 5
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