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Novotel London Waterloo

113 Lambeth Road, London SE1 7LS England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (855)
Room & Suite (386)
Dining (47)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel London Waterloo
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#377 of 1,170 hotels in London
Travelers' Choice
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Parking garage
Breakfast available
Breakfast buffet
Kid-friendly buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Italian
3795Reviews68Q+A100Room tips
Traveler rating
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Popular mentions
Becky daniell wrote a review Yesterday
Bristol, United Kingdom5 contributions3 helpful votes
Stayed 3 nights for my 21st Birthday, we were given a great room that was large, and had a great view of the London Eye and Parliament. The room was modern too, and had good facilities. Unfortunately, the room was not very clean, the shower was dirty and so was the carpet - not a massive issue but it was a slight let down. It was a fairly standard stay, the staff seemed friendly enough although we did not really have much interaction with them. The location of the hotel was great and is in walking distance to attractions. The room and hotel were so quiet and we had some good nights sleep whilst there.
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Date of stay: June 2021
Emma wrote a review Jun 7
Gloucester, United Kingdom21 contributions7 helpful votes
Double bed was very comfortable. Room was modern and looked clean. No hygiene seal on the door to say rooms been sanitised though as per their website and Novotel guidelines. Shower was powerful and warm. There’s no baths in any rooms unless your in a suite . We had a few issues which they resolved. The sofa beds are uncomfortable for the children, my daughter couldn’t sleep very well as she said it was really uncomfortable. Breakfast took ages now it’s table service and portions are small. However I think you can ask for more as it’s replaced the all you can eat buffet . I don’t think it’s worth the price though. Good location near the London eye (10 minute walk) . There’s a few bus stops over the road and more within a 2 minute walk. There’s not much near the hotel in way of places to eat and shops. There is a Tesco express and a nisa within a 5 minute walk. Lovely views from the suite- can see top of the London eye and Big Ben. Not the nicest Novotel I’ve stayed in but also not the worse. It’s very basic compared to other Novotel’s, in respect of the services it offer, most Novotel’s have pools, room service etc . The services here are more of that offered at a premier inn. Due to Covid there is no housekeeping unless you specifically request it .
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Date of stay: June 2021Trip type: Traveled with family
Beachbubble wrote a review Jun 6
Bournemouth, United Kingdom6 contributions
We stayed at the hotel for one night on a weekend trip to London. We found the staff very friendly and helpful (provided our daughter with plasters as she had blisters from all our walking!) Also the room was very clean and huge television for children to watch! However, there were a few issues. To start, the room wasn't made up for family of 4 when we arrived, reception told us this would be done later while we were out for dinner. After a lot of walking we were looking forward to a nice cup of tea in the room. Unfortunately there were only 2 cups, two small milk pots and no spoons. And while the sink in the bathroom looks nice and trendy it is too shallow to fit kettle under the tap. As promised the room was made up for 4 while we were out but they forgot to provide extra towels, pillows and tea/coffee facilities. We bought our own milk while out, to put in fridge but discovered that didn't work. I addition, the USB chargers by bed didn't work either. The mattresses were hard but we were so tired we were just grateful to go to bed. Shower not very powerful, water didn't drain quickly so had to keep turning off shower to drain water so it didn't overflow. Breakfast was ok, luckily it was included in the price we paid, it seemed very expensive for what is was as an extra! Overall I think we will stay in Premier Inn in future as at least you get comfortable beds.
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Date of stay: June 2021Trip type: Traveled with family
nikkib1987 wrote a review May 2021
Aughton, United Kingdom103 contributions41 helpful votes
Really good clean hotel in easy walking distance of London attractions. I stayed here for a week with work. Rooms are lovely and spacious beds are comfy although the pillows could be better (they’re a bit soft and lumpy) The bathrooms are great, fabulous shower! Great pressure and lots of hot water. Good air conditioning in the rooms and the windows open too. I went just after the Covid lockdowns had eased so not sure if this is why or not but the hotel was lovely and quiet! The wales seem quite sturdy too so nose doesn’t creep through. Just what I needed for a week of work. The breakfasts were restricted due to lockdown but you can order a variety of items off a breakfast menu and they were really flexible and accommodating, I.e you could order a full English or (like me) just order a few items off the full English, there was also cereal, continental, avocado toast so a really decent selection for what is classed as a “restricted menu”. It would be good to have an option of cold water at breakfast for those of us who can’t drink coffee or don’t like juice. Again due to Covid the rooms are not being cleaned or serviced everyday which wasn’t a problem but it would have been good just to have the bins checked or emptied each day. The staff were really friendly and helpful (especially when I needed plasters for some blisters) and by the end of the week they had memorised my breakfast order (yes I’m predictable) and it was nice to be able to have a friendly chat with them. Would definitely stay here again and would recommend for anyone who wants a nice clean, comfy and quiet hotel to explore London from!
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Date of stay: May 2021Trip type: Traveled on business
Response from Alfonso Ristorato, Other at Novotel London Waterloo
Responded 2 weeks ago
Dear Nikki, I sincerely thank you for taking the time to tell us about your stay at Novotel Waterloo and for these very positive comments, particularly with regard to the friendliness of our teams. Rest assured that it is always rewarding to receive such motivating feedback. We are looking forward to welcoming you soon again at Novotel Waterloo. Kind Regards, Alfonso Ristorato Rooms Division Manager
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JANETTT7 wrote a review May 2021
Tadley, United Kingdom38 contributions23 helpful votes
The hotel was lovely and clean as was the rooms. Everywhere smelt fresh and clean. The staff were very helpful and when we asked for extra milk and cups they were in our room when we returned from our evening meal. Breakfast was delicious and plentiful. Will return again.
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Date of stay: May 2021
Sleep Quality
Response from Alfonso Ristorato, Other at Novotel London Waterloo
Responded 2 weeks ago
Dear Janet, Thank you for taking the time to leave us a review and comment. My team and I very much appreciate such positive comments regarding your stay at the Novotel London Waterloo. They are real encouragements for us to continuously make progress and improve the quality of our services. We are all looking forward to welcoming you soon again at Novotel London Waterloo. Kind Regards, Alfonso Ristorato Rooms Division Manager
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$159 - $289 (Based on Average Rates for a Standard Room)
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United KingdomEnglandLondon
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Frequently Asked Questions about Novotel London Waterloo
Which popular attractions are close to Novotel London Waterloo?
Nearby attractions include Newport Street Gallery (0.1 miles), Lambeth Bridge (0.2 miles), and Lambeth Palace (0.08 miles).
What are some of the property amenities at Novotel London Waterloo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel London Waterloo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel London Waterloo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel London Waterloo?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Novotel London Waterloo?
Conveniently located restaurants include Chino Latino, The Corner Café, and Riverside Cafe Lambeth Pier.
Are there opportunities to exercise at Novotel London Waterloo?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Novotel London Waterloo?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel London Waterloo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel London Waterloo?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Novotel London Waterloo?
Many travelers enjoy visiting Churchill War Rooms (0.7 miles), Tower of London (2.1 miles), and Houses of Parliament (0.4 miles).