We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Novotel London Waterloo

#274 of 1,066 Hotels in London
Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel London Waterloo
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

2,347 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,143: English reviews
New York City, New York
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I stayed at this hotel for business in June. The location is half way between Vauxhall and Waterloo stations and close to the river. Whilst there are buses and taxis available, there are no shops or anything useful around the area. The backstreets of Vauxhall are not safe for tourists at night. The hotel rooms are dingy and a quite... More 

Helpful?
Thank culchavulcha
Bristol, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Very friendly welcome, all the staff we encountered were friendly, smiling, Enthusiast, professional and very helpful. Bar and restaurant were busy with very nice atmosphere. Food was very tasty and good quality. Very clean room, friendly and helpful housekeeper. I definitely recommend this hotel to anyone for any kind of stay. Leisure centre was nice to relax after visiting London.... More 

Helpful?
Thank Anaïs M
Perth, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed here on our last few nights in UK once before - that's why we came back. There has been a bit of a facelift, not that it appeared to need it, and now it is one of the really good hotels you'll visit. Our room was very comfortable, and we had sensational views - so it really... More 

Helpful?
Thank maxzebra
NovotelWaterloo, Operations Manager at Novotel London Waterloo, responded to this review

Dear Guests, I sincerely thank you for these very positive comments, particularly with regard to the attentiveness and to the availability of our teams. They are real encouragements for us to continuously make progress and improve the quality of our services. We appreciate your sharing your concern and we hope your next visit will be as pleasant as the previous... More 

Thoiry, France
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I stayed here for 3days on february 14th. Everything's fine, staff was quite helpful. And what we loved a lot was their original English breakfast buffet !!! Wooow Novotel Waterloo? Yes I recommand !! 'Hope could be back soon!!!

Helpful?
Thank YLamure
NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests We really appreciate your very positive and spontaneous feedback regarding your stay at Novotel Waterloo. It is always a pleasure to receive such a motivating comment, particularly with regard to the friendliness of our young teams and I can confirm to you that I immediately shared it with them and that it will serve as a strong encouragement... More 

lpool
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Really great location. Spotlessly clean throughout, rooms spacious and bright-great view of Lambeth Palace. Free wifi, grear cocktails in the bar. Staff are so lovely and helpful. Thank guys for an amazing stay.

Helpful?
Thank madhatterLpool
NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests It is a real pleasure to receive such a positive comment and me and my teams sincerely thank you for this nice reward. Our young teams actually give their best for the absolute comfort of their guests and your feedback, particularly with regard to their friendliness, is a strong encouragement for us to continuously make progress and improve... More 

Stockport, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the hotel just for a couple of evenings. We had arranged to meet friends from abroad in London. They were badly let down by the person they had booked with. Their party consisted of 2adults 3 teenagers. They were literally left standing on the pavement at 8:30pm with all luggage and nowhere to go. Fortunately they... More 

Helpful?
Thank irene62_10
NovotelWaterloo, Operations Manager at Novotel London Waterloo, responded to this review

Dear Guests What a pleasure to receive such a nice and encouraging comment. All my teams sincerely thank you for this very nice feedback that shows how extra-caring they are. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Marie Lucas Operations Manager More 

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Visited the hotel in January. It was quiet and peaceful and I didn't encounter any problems. Rooms very well equipped; clean towels, hair dryers, iron and ironing board and tea and coffee. Staff very friendly and welcoming. Plenty of choice at breakfast and staff couldn't be anymore helpful in terms of ensuring fresh food/tea and coffee. Good location in terms... More 

Helpful?
Thank Aimee B
NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests We are really touched by your very positive comments regarding your stay at Novotel Waterloo. They are a nice reward for all of our young teams who do their best for the absolute comfort of their guests and their families. Me and my staff thank you again for this very nice feedback and we are looking forward to... More 

Poelkapelle, Belgium
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel has secure on-site parking at £24 per day...quite reasonable for a major metropolitan city. Staff were extremely friendly and helpful, with special kudos to 'Sergio', and the breakfast provided was tremendous!

Helpful?
Thank vdaenterprises
NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests What a pleasure to receive such a nice comment, particularly with regard to the friendliness of our teams and to the quality of our breakfast. Your feedback is a nice reward for Sergio and his friends and we all sincerely thank you for this very encouraging feedback. We are looking forward to welcoming you soon again at Waterloo... More 

Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is just 15min walk from the London eye, and its a very pleasant walk actually cause its by the river. There is a bus stop in front of the hotel that takes you straight to picadilly. The hotel is clean but my room was very small. We were three and there was not nearly enough space, the bathtub... More 

Helpful?
Thank Paulina N
NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests I sincerely thank you for taking the time to tell us about your stay at Novotel Waterloo and for these positive and encouraging comments However, I regret that our services did not meet your expectations, notably in terms of room comfort and I personally apologize for this disappointing experience. Also, allow me to precise that we deliver on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

389 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (319)
Viewed
View from Room (35)
Viewed
Room/Suite (85)
Viewed
Hotel & Grounds (45)
Viewed
Bathroom (26)
Viewed
Dining (7)
Viewed
Pool/Beach Area (3)
Viewed
Other (118)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (70)
Viewed
Hotel & Grounds (6)
Viewed
Dining (7)
Viewed
Room/Suite (28)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
London Bridge
Novotel London Blackfriars
Novotel London Blackfriars
#166 of 1,066 in London
4.5 of 5 stars 1,681 reviews
Southwark
Novotel London City South
Novotel London City South
#280 of 1,066 in London
4.0 of 5 stars 1,799 reviews
City of London
Novotel London Tower Bridge
Novotel London Tower Bridge
#230 of 1,066 in London
4.0 of 5 stars 2,369 reviews
Show Prices
Show Prices
Show Prices
Paddington / Maida Vale
Novotel London Paddington
Novotel London Paddington
#211 of 1,066 in London
4.0 of 5 stars 2,033 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: Pizza, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 

Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Location: United Kingdom > England > London
Price Range: $164 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Waterloo 4*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Hotels.com, TripOnline SA, Hotwire, Agoda, HotelTravel.com, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Novotel London Waterloo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Hotel Style:
#203 Luxury Hotel in London
#220 Family Hotel in London
#319 Romantic Hotel in London
#329 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay