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Novotel London Waterloo

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#292 of 1,072 Hotels in London
Certificate of Excellence
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Novotel London Waterloo
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2,443 Reviews from our TripAdvisor Community

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Showing 1,180: English reviews
Mill Park, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I was blown away by how great this place is. Location wise it's amazing, away from the noise of Westminster Bridge and Southbank area and it's only a 10 minute walk along the River Thames which walking everyday for me was an amazing highlight. Our room was on the fifth floor and was a queen double and had views of... More 

Thank Zach P
Maitland, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed as a family for five nights in September. Fortunately I am an Accor member and was able use my points to pay for some of the nights. The room though only small had a big comfortable bed whilst my two children used the sofa bed which folded out in to two seperate beds which both kids were happy with.... More 

Thank Kylie N
New York City, New York
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The fitness center at the Novotel was a disappointment. A tiny room where we exercised "cheek-to-jowel". There was one eliptical, two running machines and a Concept 2 Rowing Machine that screeched it needed oil so badly (it was old- PM3). The hotel was 280 GBP - not cheap but I suppose reasonable by London standards. The room was ok but... More 

1 Thank CSNY83
London, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

It was a pretty decent location as it is close to most stations and easy to travel through London form here. We stayed for the day after travelling and were able to have a relaxing day. The room was comfortable.

Thank Melody99b
NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests Me and my teams very much appreciate your very positive comments regarding your stay at Novotel London Waterloo. They are real encouragements for us to continuously make progress and improve the quality of our services. Me and my staff are looking forward to welcoming you soon again at Waterloo Novotel. Sincerely, Jean-Marie Lucas Operations Manager More 

Level Contributor
56 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Decent hotel walking distance to the london eye, just across the river from big ben. Easy walk along the 'queen's walk to the tourist centre of London and waterloo tube station. Hotel staff were efficient and helpful the room was large but the bathroom rather strange with a very high step into the tub, with no hand holds! the internet... More 

Thank scott6428
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I have been to Novotel Waterloo last wee for business. The first impression was somehow of a cold and unimpressive accomodation for a 4 star hotel. It is indeed close to the best atteactions and amenities of London but it appears an hotel neither appropriate for business (far away from the City) nor for leasure. The room was alright but... More 

Thank Tazmania78
NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guest I sincerely regret that our services and location did not meet your expectations and for this disappointing experience. Me and my teams strive to provide every guest with a superior service that is why your precise and relevant feedback is very important. Sincerely Jean-Marie Lucas Operations Manager More 

Madrid, Spain
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I am frequently going there as it is close to the work. Breakfast is good and rooms are in general clean. There is a small fitness but with no daylight. I had a strange taste in my bathroom which was not so pleasant. However I will use it again as it is close to the Thames for running and they... More 

Thank bup69
NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear guests We sincerely thank you for these encouraging comments and please rest assured that those related to the comfort of your bathroom has been taken into account seriously. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Marie Lucas Operations Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: Pizza, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 

Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Location: United Kingdom > England > London
Price Range: $164 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Waterloo 4*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Odigeo, HotelTravel.com, ACCOR, Priceline, TripOnline SA, Agoda and Jetsetter so you can book your Novotel London Waterloo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Hotel Style:
#216 Luxury Hotel in London
#220 Family Hotel in London
#319 Romantic Hotel in London
#328 Business Hotel in London
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