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Arbor City Hotel

Traveler (417)
360
Panoramas (12)
Room & Suite (338)
Certificate of Excellence

About

#291 of 1,117 hotels in London
Location
Cleanliness
Service
Value
Certificate of Excellence
Situated a minutes’ walk from Aldgate East Tube Station and on the gateway to Brick Lane, one of London’s foremost tourist attractions, City Hotel London is ideal for those people on a business trip and for those on a City break. The West End for its theatres and shopping is only ten minutes by tube to the west and the Olympic Stadium, including the fabulous Westfield Shopping Centre, is ten minutes to the east. We are within a short stroll to Spitalfields, famed for its great shopping and eateries, as well as The Whitechapel Art Gallery, The Tower of London and the East End’s famous street markets. The hotel offers a full English breakfast, noted for providing the best English sausages we can find. 24 hour room service is available and the Lane Bar and Restaurant is a great place to eat, drink and relax. Our rooms can sleep up to five adults and two children and are all en suite with great showers, flat screen TV and in-room safes. We also have car parking if required.Conference and banqueting facilities are also available at great prices and we can arrange for pick ups from all London Airports and Railway Stations.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern

Location

Full view
100Great for walkers
Grade: 100 out of 100
271Restaurantswithin 0.3 miles
36Attractionswithin 0.3 miles
Neighborhood
Whitechapel
Whether you're here for its dynamic street life, world class galleries or famed curry houses, you're bound to be wowed by the uniquely cosmopolitan flavor of Whitechapel. Long gone are the days when Jack the Ripper stalked its streets. And despite his mysterious legacy bringing throngs of curiosity driven tour groups to its back alleys and otherwise serene garden squares, these days you're more likely to catch a cutting edge fashionista scurrying through its age old lanes than criminals of any sort.
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959Reviews
32Q+A
100Room tips
Traveler rating
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Popular mentions
A nice hotel with clean rooms, nice bathroom and good service! Minor issue: Breakfast is ok, but there's no difference in offered food, which if you plan to stay a longer time it can become dull. A things considered, great place to stay in London!
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Response from PatrykGurtler, Front Office Manager at Arbor City Hotel
Responded 4 days ago
Dear Wim P, thank you for reviewing your stay at Arbor City. We are happy to read that you had a good time at the hotel. We are also very pleased you experienced friendly service throughout your stay, and we look forward to welcoming you on your next visit to London.
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I stayed at the hotel with some colleagues for a sales blitz. I loved this hotel, i believe its an independent brand so everything was super personal. The team on reception were warm, friendly and efficient - exactly what you want as a business traveller. We had meetings in the
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Response from PatrykGurtler, Front Office Manager at Arbor City Hotel
Responded 5 days ago
Dear Ford11_11, thank you for your wonderful review of Arbor City, we are thrilled to know that you enjoyed your experience. We are pleased to read that you found our staff to be friendly, helpful and professional, offering an impeccable service throughout your stay. We look forward to welcoming you back in the nearest future!
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I attended the Arbor Hotel for a weeks training. On day 1 I noticed one of the fire / emergency doors were broken and would not close securely. On informing Tatiana at reception, she didn’t seem too bothered or check on the door. The following day the door was still not secured.
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Response from PatrykGurtler, Front Office Manager at Arbor City Hotel
Responded 5 days ago
Dear GAW1983, thank you for taking the time to review your recent experience with us and for bringing the matter pertaining to the security issue to our attention. I can confirm that this was reported to our maintenance manager who has since taken steps to resolve. Your valuable feedback has been also addressed appropriately with Front Desk team, please be assured the intention was simply to advise you as the meeting had not yet started we simply offered a seat in the lobby so you was not left waiting. Again, my sincere apologies if it was delivered the wrong way. We very much hope that despite the review we will have the pleasure of welcoming you back in the future, when we may have the opportunity to restore your faith in Arbor City
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Location is fantastic... staff are very pleasant and accommodating... hotel is modern and vibrant... room is large and very clean with a massive shower...perfect for walking around London but a tube station 30 seconds away nonetheless
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Response from PatrykGurtler, Front Office Manager at Arbor City Hotel
Responded 5 days ago
Dear raymondf80, thank you for writing a 5 star review of Arbor city, we are thrilled to know that you enjoyed your experience.It is a delight to read that you found the hotel to be perfectly located, and our staff pleasant and accommodating. We look forward to welcoming you again soon.
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+1
This hotel is at the bottom of Brick Lane and about a minute away on foot from Aldgate East tube station. We travelled down on a bank holiday and parking on sunday and bank holiday monday were free. After driving around a couple of times we did actually get a space outside the
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Response from PatrykGurtler, Front Office Manager at Arbor City Hotel
Responded 5 days ago
Dear taliward, thank you for your lovely review of Arbor City. It is wonderful to hear that you had a great experience staying with us. We appreciate your comments and look forward to welcoming you again soon
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PRICE RANGE
$120 - $289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city hotel london
FORMERLY KNOWN AS
City Hotel
LOCATION
United KingdomEnglandLondonEast End / East LondonWhitechapel
NUMBER OF ROOMS
115
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