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Arbor City Hotel

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12-20 Osborn Street, London E1 6TE England
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About

#249 of 1,154 hotels in London
Location
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Value
Travelers' Choice
Closed From 1St Feb 2020 Due To Unforeseen Renovation Situated a minutes’ walk from Aldgate East Tube Station and on the gateway to Brick Lane, one of London’s foremost tourist attractions, City Hotel London is ideal for those people on a business trip and for those on a City break. The West End for its theatres and shopping is only ten minutes by tube to the west and the Olympic Stadium, including the fabulous Westfield Shopping Centre, is ten minutes to the east. We are within a short stroll to Spitalfields, famed for its great shopping and eateries, as well as The Whitechapel Art Gallery, The Tower of London and the East End’s famous street markets. The hotel offers a full English breakfast, noted for providing the best English sausages we can find. 24 hour room service is available and the Lane Bar and Restaurant is a great place to eat, drink and relax. Our rooms can sleep up to five adults and two children and are all en suite with great showers, flat screen TV and in-room safes. We also have car parking if required.Conference and banqueting facilities are also available at great prices and we can arrange for pick ups from all London Airports and Railway Stations.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Baggage storage
Concierge
Secured parking
Wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Russian, Spanish and 8 more
1,064Reviews36Q+A100Room tips
Traveler rating
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Popular mentions
TheBandmaster wrote a review Jan 2020
Nuneaton, United Kingdom376 contributions100 helpful votes
This by far the nicest hotel I have stayed in in London. My room is clean and spacious with free coffee making and WiFi. Unusually for a city centre hotel it is very quiet. The breakfast is very expensive but everything was first class.
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Date of stay: January 2020Trip type: Traveled on business
1 Helpful vote
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Response from PatrykGurtler, Front Office Manager at Arbor City Hotel
Responded Jan 23, 2020
Dear TheBandmaster, thank you for your lovely review of Arbor City. It is wonderful to hear that you had a great experience staying with us. We appreciate your comments and look forward to welcoming you again soon
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emlec88 wrote a review Jan 2020
Nairobi, Kenya29 contributions47 helpful votes
I had a very easy and comfortable stay at Arbor hotel. Very easy access to the east side of the City. Close to Aldgate East tube. Room was large and the bed comfy. Nice touch with the Nespresso machines for a morning coffee. This is my second stay here, and would recommend it.
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Date of stay: January 2020
Value
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
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Response from PatrykGurtler, Front Office Manager at Arbor City Hotel
Responded Jan 21, 2020
Dear emlec88, thank you for your wonderful review of Arbor City, we are thrilled to know that you enjoyed your experience and it is a delight to read that you found many aspects of your stay beyond your expectations . We appreciate your feedback and will share your comments with the team. We very much look forward to welcoming you again soon
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Tony O'Flynn wrote a review Jan 2020
1 contribution1 helpful vote
Stayed for three nights found the location and staff fabulous especially Florin who at all times was most helpful. Proximity to tube station is excellent. Sad to hear of its closure but hopefully not for long as would have no hesitation in recommending for viewing all of London sites.
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from PatrykGurtler, Front Office Manager at Arbor City Hotel
Responded Jan 15, 2020
Dear TonyOFlynn5, thank you for your review of Arbor City. It is wonderful to hear that your stay was enjoyable and we are delighted to read that you found our staff to be friendly and helpful. We look forward to welcoming you back on a future occasion
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Eric Y wrote a review Jan 2020
Marietta, Georgia75 contributions60 helpful votes
Having stayed in over a dozen hotels in London, the Arbor City Hotel is now one of my favorites. The room was spacious and comfortable, with all the amenities I need when traveling for business: iron/ironing board, hairdryer, coffee maker, good toiletries, reliable housekeeping, good working desk and high-speed wi-fi. While close to my office destination, it's also at the bottom end of Brick Lane and also close to Old Spitalfields Market, so lots of neat spots to visit, great restaurants nearby, etc.. Also just around the corner from the Aldgate East underground station as well. Finally, just had a chance to get a couple of drinks at the hotel bar my last evening near closing time, and Florin (whom other reviewers have mentioned) was great - attentive and professional but not overbearing or stuffy. Now, after discovering this great hotel in the area, needless to say I'm gravely disappointed that it will be closed after end of Jan for renovations for who knows how long! But, if you're looking for a great hotel option in the area this month and they have availability, jump on it...!
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Date of stay: January 2020
Location
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
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Response from PatrykGurtler, Front Office Manager at Arbor City Hotel
Responded Jan 15, 2020
Dear Eric Y, thank you for posting a great feedback of your stay at Arbor City. We very much enjoyed reading your review, are we are happy that you found your experience to be really nice. We will look forward to welcoming you again soon!
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Elke L wrote a review Dec 2019
Lummen, Belgium161 contributions45 helpful votes
+1
The room we had was very nice and quite big compared to other hotels I’ve stayed in London. Bathroom was clean and everything you need from shampoo and soap was available. Great view as well! I would not book breakfast. We had the full English breakfast our first day but had to wait very long although the restaurant was not even half full and it was not that great. There are a lot of places in the area where you coma get better breakfast for half the price. Great location. Just around the corner of the Aldgate East underground stop. With the pink line it is just 5 stops to Kings Cross. Would definitely recommend the hotel.
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Date of stay: December 2019Trip type: Traveled with family
2 Helpful votes
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Response from PatrykGurtler, Front Office Manager at Arbor City Hotel
Responded Dec 29, 2019
Dear 932elkel, thank you for taking the time to share your feedback. We appreciate all of your comments and will share them with our team. We look forward to welcoming you again in the nearest future.
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Previous
PRICE RANGE
$143 - $232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city hotel london
FORMERLY KNOWN AS
City Hotel
LOCATION
United KingdomEnglandLondonEast End / East London / Whitechapel
NUMBER OF ROOMS
115
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Frequently Asked Questions about Arbor City Hotel
Which popular attractions are close to Arbor City Hotel?
Nearby attractions include Secret Studio (0.07 miles), AIM - Revolutionary Escape Rooms (0.2 miles), and Trapped Escape Rooms (0.3 miles).
What are some of the property amenities at Arbor City Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Arbor City Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Arbor City Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Arbor City Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Arbor City Hotel?
Conveniently located restaurants include Pizza Union Aldgate, Amber, and Bengal Village.
Are any cleaning services offered at Arbor City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Arbor City Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Arbor City Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Hindi, and Polish.
Are there any historical sites close to Arbor City Hotel?
Many travelers enjoy visiting Churchill War Rooms (2.7 miles), Tower of London (0.7 miles), and Houses of Parliament (2.6 miles).
Is Arbor City Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.