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Arbor City Hotel

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#119 of 1,071 Hotels in London
Certificate of Excellence
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Arbor City Hotel
Arbor City Hotel
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418 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Cheltenham, United Kingdom
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location for eastern side of London - really handy for Brick Lane and Spitalfields markets, Docklands, Greenwich, etc. Close to Aldgate East tube station, so getting to other parts of London is really easy. This is a small hotel but high quality. Everything looks well maintained. We got a great deal on a Sunday night booking, which made it... More 

Helpful?
1 Thank jmhancock
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We booked for a Sunday evening stay. Really lovely hotel, newly decorated and a huge room. Fabulously clean with everything we needed. Major downside was that we had vouchers to eat in the restaurant but due to a private function going on were unable to do so. Opted for a nearby restaurant which was lovely. The private function carried on... More 

Helpful?
Thank wad68
Glenrothes, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

An Secret Escapes deal brought this hotel to our attention and we booked 3 nights B&B well in advance. Don't rely on Google street view - the whole hotel is newly refurbished to a very high standard. You need a credit card on check-in. Take Exit 3 out of Aldgate East tube station and turn left twice and it is... More 

Helpful?
4 Thank Andrew K
NickDediu, Public Relations Manager at Arbor City Hotel, responded to this review

Dear Andrew K, I am thrilled to read of what a great time you had staying with us recently and would like to take this opportunity to say a big THANK YOU for your review and for your lovely compliments; I shall take pleasure in passing them on to my team. Making every guest’s stay perfect is our ultimate aim... More 

Casale Monferrato, Italy
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked my room through the hotel directly. Pricewise is very good if compared to services, location and rooms quality. Breakfast is great, located in a nice, clean a lighful room. We tried dinner one night and I must say the food quality was great. Completely renewed in November 2016 Arbor City hotel is at 2 min, walk from Aldgate... More 

Helpful?
2 Thank emiliana957
NickDediu, Guest Relations Manager at Arbor City Hotel, responded to this review

Dear Emiliana957 Many thanks for taking the time to review Arbor City on TripAdvisor. I am so pleased you have 'found' us and that you had such an enjoyable and memorable stay with us. Thank you for your compliments towards the hotel, staff and the location. It was a pleasure to have you staying with us and we look forward... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We found this hotel on Secret Escapes and we stayed in a Superior room. Check in was very friendly and easy. £50 pre-auth taken incase we had room service or anything, it was then evened out on check out which was just as smooth and friendly. Our room 107 was overlooking the back and it was very quiet through the... More 

Helpful?
2 Thank elamolik
NickDediu, Public Relations Manager at Arbor City Hotel, responded to this review

Dear Guest, I am thrilled to read of what a great time you had staying with us recently and would like to take this opportunity to say a big thank you for your review. Making every guest’s stay perfect is our ultimate aim and to receive these kind of reviews and feedback mean a lot to us. Thank you for... More 

Newfoundland and Labrador
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was perfect for our stay. The hotel had been recently renovated. We were two families of four, and the Executive Family Rooms were wonderful for us - more spacious than we were expecting, and the pull out couches were very comfortable for the kids to sleep on. The beds were heavenly - two twins pushed together, with their... More 

Helpful?
1 Thank Feckless
NickDediu, Public Relations Manager at Arbor City Hotel, responded to this review

Dear Feckless, It fills me with great joy to know that you had a great experience and I will be sure to share your comments about our facilities and service with the rest of the team. It has been an absolute pleasure to read your fantastic review and I hope to have the opportunity to welcome you back to Arbor... More 

Harrogate, UK
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 1 night at this hotel as a short break for my husband and myself. On arrival the check in staff were very pleasant and efficient. We were shown to a lovely room with views of the gerkin building and others. We spent a very pleasant afternoon in Spitalfields market and area - an area we have not visited... More 

Helpful?
2 Thank Reidykins
NickDediu, Guest Relations Manager at Arbor City Hotel, responded to this review

Dear Reidykins, It fills me with great pride to learn that it was my staff that really made a difference to your stay and that everyone went out of their way to help and assist. I will be sure to pass on this brilliant feedback to the whole of the team,especially to Berto, who recently won the "Employee of the... More 

Nottingham, United Kingdom
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we entered the hotel everyone was friendly and could not do enough to make our stay enjoyable. It was a weekend away through a Groupon voucher and we would have no hesitation in returning. The hotel itself is in convenient area (albeit the area is a little run down) Osborn St. runs into Brick Lane so it... More 

Helpful?
3 Thank petlyn0248
Kiev, Ukraine
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, really comfortable and extremely modern after having been renovated. Rooms are big and well equipped. Great location both for tourism and business stay. It is situated just in two minutes from Aldgate East tube station and in foot distance from City. Spittlefields market is a special place to go especial on weekends. There also plenty of nice... More 

Helpful?
Thank spodchasova
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Whitechapel

Neighborhood Profile
Whitechapel
Whether you're here for its dynamic street life, world class galleries or famed curry houses, you're bound to be wowed by the uniquely cosmopolitan flavor of Whitechapel. Long gone are the days when Jack the Ripper stalked its streets. And despite his mysterious legacy bringing throngs of curiosity driven tour groups to its back alleys and otherwise serene garden squares, these days you're more likely to catch a cutting edge fashionista scurrying through its age old lanes than criminals of any sort.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated a minutes’ walk from Aldgate East Tube Station and on the gateway to Brick Lane, one of London’s foremost tourist attractions, City Hotel London is ideal for those people on a business trip and for those on a City break. The West End for its theatres and shopping is only ten minutes by tube to the west and the Olympic Stadium, including the fabulous Westfield Shopping Centre, is ten minutes to the east. We are within a short stroll to Spitalfields, famed for its great shopping and eateries, as well as The Whitechapel Art Gallery, The Tower of London and the East End’s famous street markets. The hotel offers a full English breakfast, noted for providing the best English sausages we can find. 24 hour room service is available and the Lane Bar and Restaurant is a great place to eat, drink and relax. Our rooms can sleep up to five adults and two children and are all en suite with great showers, flat screen TV and in-room safes. We also have car parking if required.Conference and banqueting facilities are also available at great prices and we can arrange for pick ups from all London Airports and Railway Stations. ... more   less 

Additional Information about Arbor City Hotel

Address: 12-20 Osborn Street, London E1 6TE, England (Formerly City Hotel)
Location: United Kingdom > England > London > Whitechapel , East End / East London
Price Range: $122 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arbor City Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
City Hotel London
Arbor City Hotel London, England
Hotel Style:
#101 Luxury Hotel in London
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