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Arbor City Hotel

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#118 of 1,072 Hotels in London
Certificate of Excellence
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Arbor City Hotel
Arbor City Hotel
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442 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Lausanne, Switzerland
1 review
5 of 5 stars Reviewed 4 days ago NEW

Cannot speak about the rooms as I did not stay here. However, I came into the hotel because I had trouble finding my own accommodation. It was late at night and I was very tired, but the reception staff welcomed me and let me stay in the hall to help me find my way. The reception hall is bright, modern,... More 

Helpful?
Thank trin_f8
Stranda, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed in this very charming hotel in east London during my graduation, really nice rooms and strong wifi. Friendly staff and the location is very close to Liverpool Street and to Aldgate tube station.

Helpful?
1 Thank Camilla K
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We emailed and called the hotel twice in the run up to our stay to try to arrange an early check-in as we were travelling a couple of hours to get to a friends wedding. The answers we got were a bit unhelpful as they said we will try to accommodate but we won't guarantee it. We arrived at 13:30... More 

Helpful?
Thank Kirstyl81
Wellington, New Zealand
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our stay in the Arbor City Hotel. As other reviewers have commented, the staff are excellent. The reception staff were friendly, nothing was too much trouble and they went out of their way to help with information about places in London and how to get there on public transport. The restaurant staff were also excellent, friendly, efficient and... More 

Helpful?
1 Thank Mary4403
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a nice overnight stay this weekend. The hotel looks nice, the staff were extremely professional and polite. The room itself was clean and modern The only negatives were the bed was a little hard for our taste and the surrounding area (and subsequent view) is a little run down. Not really the hotels fault but it does factor... More 

Helpful?
Thank Mark C
UK
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night, very good location, very clean hotel with very good food and level of service. Rooms are big and modern with good touches. Car park at the back is expensive at 24.00 a night but it is London!

Helpful?
Thank MatUk
italia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I was looking for a good hotel near the Whitechapel gallery Extreme cleanliness, professionalism at the reception especially Nick: very flexible for every needing. Good bar with a fantastic Bappi that assists you in every choice. Clean and equipped room also if they missing to do room service the day after). The only drawback: empty fridge in the room (bring... More 

Helpful?
Thank marina97
Odense, Denmark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We purchased a four-night stay at the Arbor City hotel through travelbird. The hotel was nice, and the rooms were great, comfortable and clean. The staff was helpful and stored our luggage on our last day, such that we could still do some sightseeing before our departure. The breakfast was good with a nice selection of cereals and yoghurt, freshly... More 

Helpful?
Thank Marlene E
Portland, Maine
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, the hotel was clean and modern and the accommodations were very good. My only complaint was with the hotel bar / restaurant. We were meeting friends here for a mini reunion. Unfortunately, we were told we needed to leave the area by 9.20 pm, even though it clearly states on the website that the bar is open until 3... More 

Helpful?
1 Thank Julia J
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Lovely place, very nice and helpful staff. Beautiful restaurant and bar. Only problem was when I rang for room service at 2pm the staff on the phone were rude and abrupt and said they weren't running the room service even though it was a 24 hour service.

Helpful?
Thank Jordan O
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Whitechapel

Neighborhood Profile
Whitechapel
Whether you're here for its dynamic street life, world class galleries or famed curry houses, you're bound to be wowed by the uniquely cosmopolitan flavor of Whitechapel. Long gone are the days when Jack the Ripper stalked its streets. And despite his mysterious legacy bringing throngs of curiosity driven tour groups to its back alleys and otherwise serene garden squares, these days you're more likely to catch a cutting edge fashionista scurrying through its age old lanes than criminals of any sort.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated a minutes’ walk from Aldgate East Tube Station and on the gateway to Brick Lane, one of London’s foremost tourist attractions, City Hotel London is ideal for those people on a business trip and for those on a City break. The West End for its theatres and shopping is only ten minutes by tube to the west and the Olympic Stadium, including the fabulous Westfield Shopping Centre, is ten minutes to the east. We are within a short stroll to Spitalfields, famed for its great shopping and eateries, as well as The Whitechapel Art Gallery, The Tower of London and the East End’s famous street markets. The hotel offers a full English breakfast, noted for providing the best English sausages we can find. 24 hour room service is available and the Lane Bar and Restaurant is a great place to eat, drink and relax. Our rooms can sleep up to five adults and two children and are all en suite with great showers, flat screen TV and in-room safes. We also have car parking if required.Conference and banqueting facilities are also available at great prices and we can arrange for pick ups from all London Airports and Railway Stations. ... more   less 

Additional Information about Arbor City Hotel

Address: 12-20 Osborn Street, London E1 6TE, England (Formerly City Hotel)
Location: United Kingdom > England > London > Whitechapel , East End / East London
Price Range: $128 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arbor City Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
City Hotel London
Arbor City Hotel London, England
Hotel Style:
#101 Luxury Hotel in London
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