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Crowne Plaza London - Battersea

#256 of 1,070 Hotels in London
Certificate of Excellence
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Crowne Plaza London - Battersea
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1,121 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London - Battersea
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Showing 1,037: English reviews
Los Angeles, CA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I selected Crowne Plaza as I have stayed many times at this hotel chain, in San Francisco. Also thought it was more centrally located to Londons attractions (which is what they told me on the phone). Checked in and was starving so went to the restaurant, which was empty. We opted to sit outside to enjoy the view and the... More 

Helpful?
1 Thank wehudeh
Paul W, General Manager at Crowne Plaza London - Battersea, responded to this review

Dear wehudeh, Thank you for your review. Your feedback is valuable to us as we are always looking for ways in which we can improve our customer service. I am sorry to hear that initially your meal at our restaurant was not to your tastes, but I trust that you were pleased with the solution of speaking personally with the... More 

Southampton, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel. Staff are incredibly friendly. Nothing too much trouble. Very comfy room spotlessly clean.tv in the bathroom. Valet parking. Very quiet even though there is a heliport next dor! ! Highly recommended.

Review collected in partnership with this hotel

Helpful?
Thank Johanna P
Management response:

Dear Johanna P, Thank you very much for your kind recommendation. I am pleased to see that your stay with us had the 'wow' factor. I am sure this was influenced by our friendly staff where, as you said, nothing is too much trouble for them when it comes to our guests! Jade Hollis Hotel Administrator More 

Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

we had a lovely time away. The staff were always happy to help and very friendly. We used the spa facilities which were very good. I would definitely return again, our room was very nice. It was very tidy and clean.

Review collected in partnership with this hotel

Helpful?
Thank billiep891
Management response:

Dear billiep891, Great to see that you had a lovely time away during your stay with us. Should you be in London again I do hope that we will welcome you back again for another great stay. Jade Hollis Hotel Administrator More 

United Kingdom
Level Contributor
478 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel. I had a problem finding it and called the hotel, thanks to the gentlemen on the front desk I was there in two minutes. We had just returned from a week in Italy and we didn't arrive till 9.30pm and we had to be up and checked out very early the morning. As a spire... More 

Helpful?
Thank Funlovinfella
Management response:

Dear Funlovinfella, Thank you for your kind words and recommendation of our hotel. I am glad to see that you enjoyed the views, room, amenities and friendly service. It is a shame that you did not have more time to enjoy it. I do hope that you will stay with us again and have more time to enjoy all of... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice location, next to the heliport but great sound insulation, disadvantage is that that messes with phone reception. I was offered a change of room for the phone but that meant losing the view. The views over the river are excellent. Good bathroom with separate shower stall, big bed, good internet, good variety available for breakfast and evening meal pleasant... More 

Helpful?
Thank Geoffrey R
Management response:

Dear Geoffrey R, Thank you for choosing to stay with us for your most recent visit to London. It is great to see that you enjoyed your stay with us; appreciating the views, breakfast, and our large beds. I'm glad to see that you will choose to stay with us again and we look forward to welcoming you back for... More 

Leicestershire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Disappointed by our stay this weekend. Our booking via booking.com apparently had reserved the wrong room no river view or super king bed but rectified after a 11/2 hr wait. Then we had a fire alarm going off at 7.50 the next morning and no one seemed to take any notice......or any reassurance that all was ok. Several of our... More 

Helpful?
Thank Nina029
Management response:

Dear Nina029, I am sorry to hear that you were not satisfied by your experience at our hotel. I can understand that the miscommunication from booking.com must have been disappointing for you. I can assure you that your experience is not the norm for our hotel, as you can see from our other reviews; so I do hope that you... More 

Ware, United Kingdom
Level Contributor
216 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel as was going out for dinner in Chelsea, and was given a lovely room (as I'm an IHG platinum ambassador cardholder) with a great view across the river and overlooking the heliport. Amazingly even when the helicopter came in I couldn't hear it, so great glazing :) Nice staff on reception and very helpful housekeeping. Overall... More 

Helpful?
Thank rosie38c
Management response:

Dear rosie38c, I'm pleased to see that you enjoyed your stay with us, it is always lovely to hear feedback that our staff are friendly and helpful. Once again, thank you for your loyalty as an IHG member and we hope to see you again soon in the future. Jade Hollis Hotel Administrator More 

Isfield, null, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We upgraded from our normal one-night West End stay because of a great deal for this hotel through Trivago. Still easy to travel around London because of its proximity to Clapham Junction station (12 minutes walk, and the hotel provides a free hourly shuttle to get back to Clapham Junction). (Also on the 170 bus route - get off at... More 

Review collected in partnership with this hotel

Helpful?
Thank AndyFish864
Management response:

Dear AndyFish864, Thank you for taking the time to leave such a detailed and positive response. We are glad you enjoyed watching the planes and helicopters from our hotel views. One of the great things about our hotel is you can enjoy watching the helicopters take off without having to worry about the noise thanks to our quadruple window glazing!... More 

NL
Level Contributor
64 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were shocked on arrival as we approached the hotel. Firstly, there is some construction work going on in front of the hotel and the hotel is next to the London helipad and a helicopter was just landing. So a lot of noise. To our surprise, once inside the hotel, the noise is hardly noticeable. The valet parking is a... More 

Helpful?
Thank dave1NL
Management response:

Dear dave1NL, Thank you for taking the time to review our hotel. We are happy you enjoyed the outstanding service provided by our bar staff, I will be sure to let the team know of your feedback. Another alternative option to the Clapham Junction shuttle we offer is it is just a short 10 minute walk away. We look forward... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here with my partner for his birthday and our anniversary. We had a wonderful stay, the staff went of their way to make everything special for us and everywhere was kept immaculate with attention to detail in all areas. I Would recommend this hotel and will definetly be staying here the next time we visit London.

Helpful?
Thank A TripAdvisor Member
Management response:

Dear anonymous, Thanks for the 5/5 rating. We are glad that we made your birthday and anniversary celebrations special. We look forward to welcoming you back on your next visit and thank you for your kind recommendation. Jade Hollis Hotel Administrator More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the south of the River Thames, adjacent to the London Heliport and within easy reach of Chelsea and Sloane Square; Hotel Verta provides the perfect destination when visiting the capital. From panoramic views of the River Thames, the intimate ambience and the very modern facilities, Hotel Verta has become London's most exclusive 'Hidden Gem'.The hotel's design, inspired by the Halcyon days of aviation, combines timeless elegance and the lobby is a striking double height atrium with a signature sweeping staircase up to the mezzanine level. All of the 70 bedrooms are fully furnished in a classic modern style, each with original artwork and the finest bespoke fittings.All day dining is available in the elegant Ambrosia located on the mezzanine level. A glamorous, fun and contemporary bistro/bar perfect for meeting friends and family for afternoon tea, informal meetings and after work drinks. As dusk falls, Champagne is the signature drink and guests can dine whilst admiring the views.The two level subterranean SPA Verta offering an innovative sanarium, heated loungers, steam room, sauna, gym and signature spa treatments, sets Hotel Verta apart from any London Hotel.Settings don't come much more inspiring than this, with the majority of our hotel meeting room facilities in London, featuring panoramic views of the River Thames and the London Heliport. Features include floor-to-ceiling windows and flexible inter-connecting options, when it comes to keeping you in touch; we have state-of-the-art audio-visual and telecommunications equipment, as well as wireless throughout. Hotel Verta offers 7 Meeting Rooms for between 12 to 200 delegates.Hotel Verta is the most wonderful, unique and romantic London hotel location in which to hold your wedding. For this very special occasion, we will enchant you with its addictive atmosphere and seductive environment, providing you and your guests with a magical wedding experience. The romance of Hotel Verta is beyond compare and has everything to make your wedding experience unique - superb cuisine, magnificent settings, meticulous and personalised service. The individuality of each couple is reflected in the smallest and most important details. Hotel Verta is licensed for civil wedding and civil partnership ceremonies with a dedicated Wedding Co-ordinator to help you organise the finer details of your special day. ... more   less 

Additional Information about Crowne Plaza London - Battersea

Address: Battersea Bridges Court Road | Battersea, London SW11 3BE, England (Formerly Hotel Verta)
Location: United Kingdom > England > London > Clapham / Battersea 
Price Range: $124 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Battersea 4*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity, Hotwire, Hotels.com, Odigeo, Priceline, Agoda and Jetsetter so you can book your Crowne Plaza London - Battersea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - Battersea England
Hotel Style:
#52 Spa Hotel in London
#168 Business Hotel in London
#190 Luxury Hotel in London
#197 Romantic Hotel in London
#252 Family Hotel in London
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