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City Continental London Kensington

Traveler (586)
Room & Suite (366)
Dining (15)

About

Location
Cleanliness
Service
Value
City Continental Kensington London Hotel looks forward to welcoming you to London. If you are traveling to London for business or seeking a hotel near London major tourist attractions & shopping area, there are many reasons you should consider our hotel. Our guests enjoy modern accommodations, amenities, friendly ambiance, and affordable rates City Continental Kensington London Hotel is within easy reach of Olympia Exhibition Centre and a short ride to Hammersmith Apollo. The staff at City Continental Kensington London Hotel is quite friendly and available to assist our guests at any time of the day and night. Breakfast is provided for our guests each morning at our hotel.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Residential Neighborhood
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
85Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
1,223Reviews
744Photos
30Q+A
100Room tips
Traveler rating
  • 102
  • 422
  • 363
  • 170
  • 167
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  • English
Popular mentions
We booked the triple room but it was couple only because the picture on the website show the room it have the windows. But when we arrive the room they provided is totally different what it show in the picture. Is no windows and very small . I go to see the reception and tell
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The hotel requires considerable updating to take it to the standard which appears in the photos. Fortunately we stayed for just one night. The mattress on the bed dipped in the middle and had a button sticking up requiring an inventive sleeping position! Shower required
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The lobby and the hallways smellt like paint and chemicals. The lobby had only 2 small chairs and a fridge with way overpriced soft drinks. The rooms are small and very cold, the bathroom needs to be redone with tiles almost coming off and the whole place smelled like a sewer.
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We stayed at this hotel for 2 nights from February 2nd to February 4th and found the hotel to be very basic but clean. The room we stayed in was very small but clean. The breakfast is very brown and basic ( we skipped it the second day and went to the blackbird pub) The
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Response from AJ A, Manager at City Continental London Kensington
Responded 2 weeks ago
Dear Guest, Thank you very much for taking the time to share your feedback here on Trip Advisor reviews. It is very important for us to receive such detailed comments about our guests' experience, in order to review and improve our overall service and facilities. You definitely receive our sincerest apologies for not having met all your expectations, I can ensure you that your point will be taken in to serious consideration, as it is essential for us in order to provide every customer with the highest level of customer service. Thanking you once again for your feedback, we hope to have another chance to assist you in the future. Regards AJ Al Shalabi
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Cold, damp, no paint on the walls - wish I have read the reviews before booking. Breakfast in the morning was good though and there was hot water. So many better places in London to stay and wish I had chosen somewhere different.
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Response from AJ A, Manager at City Continental London Kensington
Responded 2 weeks ago
Dear Guest, Thank you very much for taking the time to share your feedback here on Trip Advisor reviews. It is very important for us to receive such detailed comments about our guests' experience, in order to review and improve our overall service and facilities. You definitely receive our sincerest apologies for not having met all your expectations, I can ensure you that your point will be taken in to serious consideration, as it is essential for us in order to provide every customer with the highest level of customer service. Thanking you once again for your feedback, we hope to have another chance to assist you in the future. Regards AJ Al Shalabi
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Professional photo exclusively commissioned by TripAdvisorCity Continental London Kensington
The Twin Room at the City Continental London Kensington
Professional photo exclusively commissioned by TripAdvisorCity Continental London Kensington
The Double Room at the City Continental London Kensington
Bathroom
Bed
Photo provided by managementCity Continental London Kensington
Single Room
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12345674
Hi, unfortunately I don’t know. Your best bet would be to look at the tube lines - there is an app on an iPhone called ‘tube map’ and you can put your location and destination in and it’ll calculate a tube ride for you. However, if you are staying at this hotel, I would STRONGLY recommend you look elsewhere for a more pleasant stay.
1 vote
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We had two rooms and neither one had a bath tub. I don't believe they have them. You might try a direct email to the hotel.
0 votes
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Dear Annemaree2014, You can borrow one adapter per room from reception to use throughout your stay. Thank you Kind Regards, Khatin Mammadova Operations Manager
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123456
"Do not book this hotel, i was optimistic and that was a big mistake"
"Ask for a room above street level"
"Just dont stay here"
"Do Not Stay Here!!!"
"second floor was ok"
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12345620
PRICE RANGE
$81 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city continental london kensington hotel londoncity continental hotel londoncomfort inn londoncomfort inn earls courtlondon comfort inn
LOCATION
United KingdomEnglandLondonEarls Court
NUMBER OF ROOMS
74
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