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London

City Continental London Kensington

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11-13 Penywern Road, London SW5 9TT England
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Traveler (647)
Room & Suite (393)
Dining (16)

About

#981 of 1,137 hotels in London
Location
Cleanliness
Service
Value
City Continental Kensington London Hotel looks forward to welcoming you to London. If you are traveling to London for business or seeking a hotel near London major tourist attractions & shopping area, there are many reasons you should consider our hotel. Our guests enjoy modern accommodations, amenities, friendly ambiance, and affordable rates City Continental Kensington London Hotel is within easy reach of Olympia Exhibition Centre and a short ride to Hammersmith Apollo. The staff at City Continental Kensington London Hotel is quite friendly and available to assist our guests at any time of the day and night. Breakfast is provided for our guests each morning at our hotel.
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Property amenities
Free High Speed Internet (WiFi)
Free internet
Wifi
Free breakfast
Breakfast buffet
Baggage storage
Non-smoking hotel
24-hour front desk
Public wifi
Internet
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Good to know
  • HOTEL CLASS
    3 stars
  • Languages Spoken
    English, Lithuanian, Romanian
  • NUMBER OF ROOMS
    74

Location

Full view
100Great for walkers
Grade: 100 out of 100
83Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
1,310Reviews34Q+A100Room tips
Traveler rating
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  • 375
  • 190
  • 212
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Popular mentions
+1
Good things first: The location of this hotel is really a good one, a very short walk from Earl's Court Underground station with some pubs, cafés etc in the vicinity. For being situated so well, it is extraordinary cheap. Other features: The furniture (a.k.a. bed, the tiniest of tables, small wardrobe, big mirror) is better than one would expect, especially compared to the rest of the room. Also quite ok: the bathroom as far as size (big enough) and tiles (especially on the floor) are concerned. And you get a small but nice flatscreen TV as well as your small standard-safe. We also had a small balcony (unfortunately without a chair) at our ground floor room. Nice for watching the fox which visited one morning. :-) What you don't get: a minibar (which is not a problem for me), a warm bathroom (which is: no radiator in there, floor and whole room cold as ice; this year's February is exceptionally warm, don't want to know what this is like in a normal winter), lots of space if you have more than one suitcase and last but not least a hygienic and dust-free room. The biggest problems from my point of view: 1. No real radiator in the room, just a heater to plug in, which makes the air extremely dry. But you can't help but use it, because insulation seems to be too weak so the room cools down very fast. 2. On the other hand - and maybe that's why they use this heater - there was always a lot of moisture in the unheated room. In the morning the window was completely wet on the inside. This may be the reason for some seemingly mouldy corners in the room. 3. Old, worn, torn: carpet was nothing were one would want to put bare feet on, bathroom fittings were always dripping and with a layer of lime on them, really ugly, unhygienic curtains, missing paint here and there, loud and not properly closing door, strange, even louder noises from the bathroom (I guess when someone in another room turned on their warm water). All in all I wouldn't recommend this place if you want to stay more than one or two nights; we had five nights and felt more and more uncomfortable as time progressed. For a quick overnight stay it might be ok. But don't expect too much privacy, as there is no "do not disturb"-sign in the room - cleaning personnel will come, wether you want/need them or not. Btw: Had no breakfast here, so I don't know if it is any good.
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I stayed here for 5 nights while I was working in central London. This was a big mistake. I did not have 1 solid night sleep for the 5 nights I was there. For someone working a very busy week this is not good. The first room I was in was 401. This was a single room, its was tiny and cold. It was clean enough apart from the carpet which was grubby and there was a terrible smell coming from the bathroom drains. I returned home after work to find house keeping had been in and left the bathroom door open making the room stink of drains. This was an very noisy room and it wasn't until the second night that I worked out what the banging was that I could hear... It was the lift, it backed onto my room and woke me up continuously through the night- including 3am when someone came back in. I asked on my return that day if I could change rooms as I really needed to sleep. The staff on the desk said they didn't have anything for that night at all but if I left my bag at reception in the morning they would put me in a different room when someone checked out. So after another sleepless night I pack up everything that morning and head down to find that the lady on reception knows absolutely nothing of my request the previous night meaning I had to explain everything again. This lady acted like she didn't believe me that the room was noisy. Upon my return late that evening I had been put in a lower basement room - 110. This room was much quieter with regards to the lift but not with hearing other peoples conversations through the walls. It may have been quieter but it was filthy. There was hairs on the bed sheet, by this time it was 11pm and ill be honest I couldn't be bothered to go back to reception so i thought right Ill just strip the bed and turn the sheet over.... I did this to then find hairs on the mattress as well. The bathroom could of been cleaner and there was dust and cobwebs everywhere. This room also had no TV controller. To conclude- If you would like to sleep, space to swing a cat and a clean room...don't stay here. If you don't really care about the above but want to be in a good location then this will be fine for you. I won't be back, or recommending
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We have just returned to dsy after staying for 2 nights ,we where 2 couples .we had rooms 114 and 115 which where both on the ground floor .The rooms where very noisy my sisters room window was next to the entrance where people stood to smoke so they heard lots if swearing and talking in the early hours of the morning ,also someone tried there room door in the early hours .Our room was very cold with a plug in electric heater to warm .The room hadnt been hoovered properly as there was mess on the floor .Our toilet was cracked and the shower woukdnt turn off so was running all the time we also had mould on the walls .my sisters shower cubicle hadnt been fitted properly so very unsafe .A plus was the staff where friendly and the bed comfy .Definetly wouldnt stay here again .
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Response from Stay52793083679, Manager at City Continental London Kensington
Responded 4 weeks ago
Dear Guest Thank you very much for sharing your honest feedback following your stay at City Continental Kensington We are very grateful for your observations as it presents us the opportunity to better serve our guests in the future. Your feedback is greatly appreciated and we hope to welcoming you back soon for a better experience. Kind Regards Gregory Matwieiszyn Deputy General Manager
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Dirty. Unfriendly (none of the staff we met were English and once or twice we walked in and Boone was in reception or if they were they didn’t even acknowledge us - what security!!?!) We booked a double but we’re out in a basement twin which was depressing and filthy. Middle of the night the neighbouring room erupted in a monumental row and it sounded as if they were in our room with us. Paper thin walls! We had to move room. Second night was better but please do yourself a favour and find somewhere else to stay. The pictures shown look fine. It’s not absolutely DREADFUL.
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Response from Stay52793083679, Manager at City Continental London Kensington
Responded 4 weeks ago
Dear Guest Thank you very much for sharing your honest feedback following your stay at City Continental Kensington We are very grateful for your observations as it presents us the opportunity to better serve our guests in the future. Your feedback is greatly appreciated and we hope to welcoming you back soon for a better experience. Kind Regards Gregory Matwieiszyn Deputy General Manager
Read more
Very small rooms for couples, the rooms don’t looks like the pictures (they claim the photos were taken on a panoramic camera and therefore appear to be bigger then they are), their isn’t any closet and refrigerator, the beds are uncomfortable , the toilet room is very small, and the cleanliness of the linens are not the cleanest.. Breakfast is very meager, there is hardly any food, no basic things like vegetables or eggs even (you can see in the pictures). Very horrible hotel, don’t come here..
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PRICE RANGE
$69 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city continental london kensington hotel london, city continental hotel london, comfort inn london, comfort inn earls court, london comfort inn
LOCATION
United KingdomEnglandLondonEarls Court
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Frequently Asked Questions about City Continental London Kensington
Which popular attractions are close to City Continental London Kensington?
Nearby attractions include Tardis Police Box (0.08 miles), Earl's Court (0.1 miles), and The Blackbird (0.07 miles).
What are some of the property amenities at City Continental London Kensington?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
What food & drink options are available at City Continental London Kensington?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to City Continental London Kensington?
Conveniently located restaurants include The Gojk, Flora Indica, and Over Under.
Which languages are spoken by the staff at City Continental London Kensington?
The staff speaks multiple languages, including English, Romanian, and Lithuanian.
Are there any historical sites close to City Continental London Kensington?
Many travelers enjoy visiting Churchill War Rooms (2.9 miles), Houses of Parliament (3.0 miles), and Westminster Abbey (2.9 miles).