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Holiday Inn Express London Royal Docks - Docklands

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Holiday Inn Express London Royal Docks - Docklands
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839 Reviews from our TripAdvisor Community

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Showing 752: English reviews
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Yet another stay at my favourite property in London. Smooth check in, clean and fresh rooms as always, usual holiday inn express breakfast, location super good for anywhere in London especially transportation to central London, O2 and Westfield Stratford.

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Helpful?
Thank AhmedJamal
Horndean, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed at this hotel for the weekend for my wife's birthday,great location next to City airport and the DLR,easy access to the city for site seeing and shopping,hotel staff where great and breakfast at the hotel was really good,you could also leave your car here whilst out and about (£10) would definitely recommend

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Helpful?
Thank Derick C
GMRD2016, Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Derek C Thank you for taking the time to write such a positive review on your recent stay with us at the hotel, I'm pleased to read you had a good time for your wife's birthday celebrations. I will pass on your feedback to the team who will be delighted and I look forward to welcoming you back to...

London, United Kingdom
Reviewed 1 week ago

I need a hotel close to the O2 and this met my needs. Very close to transport links, - Canning Town Underground, The Emirates Cable Car. Free breakfast is included but I had to leave early so missed this.

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Helpful?
Thank Traveladdictuk76
Holiday Inn Exp... R, Senior Guest Service Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Traveladdictuk76, Thank you for leaving our hotel a review following your recent stay. I am pleased to read that our hotel was well suited to your needs. I am sorry that you missed our breakfast. Maybe next time? I hope to welcome you back to the hotel again soon. Kind Regards, Robert Pearson Senior Guest Service Manager robert.pearson@hiexroyaldocks.co.uk Follow...

Stow, Ohio
Reviewed 1 week ago via mobile

I recently visited the Holiday Inn Express London Royal Docklands while working a trade show at Excel. I had been traveling for sometime as I had previously been to Cambridge, Birmingham, Stoke-on-Trent, Milton Keynes, and London. When I finally arrived at the hotel I discovered that I had lost my mobile phone...I don't have to report the terror and helplessness...

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Helpful?
Thank alexvran
Bishops Stortford, United Kingdom
Reviewed 1 week ago

I stayed here in November and was highly impressed by the professional staff and their friendly tips, also for the local Italian restaurant which is a real gem. The rooms need a bit of TLC and the facility is otherwise OK for what it offers, so close to the ExCel centre.

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Helpful?
1Thank Richard71June
Holiday Inn Exp... R, Senior Guest Service Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Richard71June, Thank you for your review on your recent stay. I am pleased to read that the team were friendly and gave you handy tips during your stay here with us. With regards to the rooms, our hotel will be undergoing a refurbishment in the New Year, and they will be refreshed and updated. I hope to welcome you...

Doncaster, United Kingdom
Reviewed 2 weeks ago

Very nice staff. Quiet, functional, clean rooms. Self-service breakfast was very nice. Close to transport links. I would stay again and recommend to others. Italian restaurant next door was an added bonus.

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Helpful?
Thank Matt P
Holiday Inn Exp... R, Senior Guest Service Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Matt P, Thank you for your review! The team will be so pleased to read your comments about them and the hotel. I look forward to seeing you again soon! Kind Regards, Robert Pearson Senior Guest Service Manager robert.pearson@hiexroyaldocks.co.uk Follow us on Facebook: Holiday Inn Express London - Royal Docks Find us on Instagram: @hiexldnroyaldocks

Reviewed 2 weeks ago via mobile

Stayed here last weekend rooms clean asked to change rooms to be on main road, was no bother really enjoyed stay staff very helpful too. Breakfast enjoyed would of liked bacon but plenty of other choice , would come back again. Tube on doorstep

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Thank Carol R
Reviewed 3 weeks ago via mobile

Hopeless breakfast included but not if gluten free. Offered soya milk and the unbelievably frustrating a4 folder sufficiently thick to be an a level folder. So free breakfast so free non existent. Staff clueless. Horrid start to the day. All this for £260!!! Never again

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Helpful?
Thank Horsevet25
IHGService, Guest Relations Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Horsevet25, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Motherwell, Scotland
Reviewed 3 weeks ago via mobile

Stayed here many times and always had a good experience. Not today checked in as a Spire Member and was told drinks and snacks, they only have plain or st and vinegar, ok not a big issue. Returned from an event and wanted a beer - I was told no charges allowed? As a Spire member surely you should be...

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Helpful?
Thank wellwellsuperwell
Stoke-on-Trent, United Kingdom
Reviewed 3 weeks ago

First off, as with a lot of things in life, you get what you pay for. It's very much a 'no-frills' hotel but for around £90 per night (and not in the centre of London), we weren't expecting The Ritz. The rooms were clean and beds comfortable, and the fold out bed was already set up for our three year...

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Helpful?
1Thank David B
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Express London-Royal Docks/Docklands Hotel is perfectly situated in the heart of London's dynamic Docklands area and is only minutes away from Canary Wharf and the Excel Exhibition Centre. London City Airport is only 2km away and Canning Town Tube and Bus Station is within few minutes walk. The O2 Arena is also a short distance away (only one tube stop). The Holiday Inn Express London-Royal Docks/Docklands Hotel has 136 fully air conditioned en-suite bedrooms. This London hotel has spacious family rooms. All rooms have High Speed and Wireless Internet facilities (chargeable).Visitors to the World Travel Market, International Boat Show, Toy Fair, London Wine Festival and Anthony Robins Exhibitions will all find the hotel ideally situated. Meeting and Conference rooms are spacious with natural daylight, convenient for local business meetings. ... more   less 

Additional Information about Holiday Inn Express London Royal Docks - Docklands

Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Location: United Kingdom > England > London > East End / East London
Price Range: $75 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London Royal Docks - Docklands 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Holiday Inn Express London Royal Docks - Docklands Hotel London
Holiday Inn London
Holiday Inn Express London Royal Docks - Docklands England
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express London Royal Docks - Docklands staff and other travelers.
18 questions
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Chester, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express London Royal Docks - Docklands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room facing the Docklands”
 of 5 bubbles paddygray08, 4 weeks ago | Read review
“High floor to see the view of the 02 and cable cars.”
 of 5 bubbles 762davidr762, Oct 4, 2016 | Read review
“Get one facing the back as quieter”
 of 5 bubbles vinchy, Sep 30, 2016 | Read review
“The higher you are, the less the noise from the road and Buses will be.......”
 of 5 bubbles mini543, Sep 20, 2016 | Read review
“all rooms are same”
 of 5 bubbles rajesh0204, Sep 13, 2016 | Read review
5 of 5
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