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Holiday Inn Express London City

275 Old Street, London EC1V 9LN England
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Traveler (360)
Room & Suite (177)
Dining (40)


#535 of 1,137 hotels in London
Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Baggage storage
Currency exchange
Street parking
Free internet
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Fax / photocopying
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Washing machine
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Good to know
3 stars
Languages Spoken
English, French, Russian, Spanish and 7 more
Hotel links
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Full view
100Great for walkers
Grade: 100 out of 100
286Restaurantswithin 0.3 miles
74Attractionswithin 0.3 miles
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighborhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbor can result in fascinating outcomes.
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1,627Reviews57Q+A100Room tips
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Popular mentions
Avoid this hotel. We had a poor quality room with a camp bed it was literally a mattress on a piece of wood. We complained at reception who said sorry will pass this on to management. No offer of any compensation or a sorry. Positives are good location and nice breakfast. But won’t be coming back
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Response from Craig P, General Manager at Holiday Inn Express London City
Responded 1 week ago
Thank you for your feedback Hayley, can I please ask you to email us with your details so we can look into this in more depth - manager@expresslondon.co.uk Thank you
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Positives - The location is good and within walking distance to Old Street Station. The room has a kettle and tea/coffee making facilities. Everything else - The room was very run down, the cleanliness of the room was questionable, there was a very suspicious stain on the carpet very close to the bathroom. In general the carper isn't something you would want to walk on with bear feet- bring slippers or disposable socks because if you wear socks on the carpet you certainly won't want to wear them again. After managing a careful walk on tip toes from the bathroom to the bed I pulled back the covers t find some stray hairs on the bed sheets. It was late and I was tired so I convinced myself they belonged to the housekeeper who had made the bed. The bed, well if you ever wondered what it is like to sleep in a hammock the Holiday Inn Express London City is the place for you! The mattress had absolutely no support, if the mattress at any point did have springs it certainly didn't have them anymore. Cocooned in a lumpy, bumpy bed I thought about going to complain however I didn't have the energy for the climb out of the bed. Unfortunately one of the pillows fell on the floor, given the condition of the carpet I deemed this pillow lost forever. I have had better and more comfortable camping experiences that staying in this hotel.
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Response from Craig P, General Manager at Holiday Inn Express London City
Responded 1 week ago
Hi Katie, Thank you for your email - can I ask that you email your details to the hotel so we can look into this in more depth please - manager@expresslondon.co.uk Thank you
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I last stayed here decades ago, after it first opened and when there was nothing happening in this part of London, so the rates would be very low for London. So a last-minute need to be nearby, saw me use some IHG Rewards points to stay here again. Despite the new shower-rooms and refreshed furnishings, this hotel was a great disappointment and as a Spire Elite member, I’m pretty familiar with the brand. My room was cold. The warm air system was practically useless. The tell-tale sign was the thermostat already being set to 27c. It barely delivered 17c. I suspect the windows are also single-glazed, as they offered no noise or temperature insulation from the outside. The lilac-painted wall in my room needed a complete repainting, as it was dirty, badly scuffed and poorly patched up. The cream coloured walls around the lift lobby were in a poor condition too. The hot water in the shower was dangerously hot and whoever decided to install the shower head at the door end of the cubicle needs to witness the flooding that then creates. And I can’t ever recall so few channels on a hotel TV, when the UK has had digital TV for decades. Finally, the breakfast area felt more like a college canteen. Since this hotel opened, many more in all categories have arrived. I would stay at one of those the next time.
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Response from Craig P, General Manager at Holiday Inn Express London City
Responded Jan 21, 2020
Thank you for your feedback, but i was sorry to learn of your disappointment. Please be rest assured that your comments will be taken on board and actioned.
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A fantastic stay with Sarah and her team. Amazing rooms and fantastic location, with great facilities close by. Rooms were so clean and comfortable. Very friendly staff on arrival and plenty of free parking too.
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Response from Craig P, General Manager at Holiday Inn Express London City
Responded Jan 20, 2020
Thank you for your lovely review!
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Sometimes hotels could be like a hidden pearl which brings you unexpected positive emotions, sometimes- vice versa. This was exactly what it is - 3 stars hotel: a nice bed, norm service, fair price and nothing more. It’s not bad, it isn’t good as well. If you need to stay somewhere for couple of days - take it, if you want something more - find something else. Note: breakfast from 6 to 9:30 - super inconvenient! We have lost them all.
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$84 - $278 (Based on Average Rates for a Standard Room)
holiday inn express london city hotel london, holiday inn london city
United KingdomEnglandLondonEast End / East London / Shoreditch
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Frequently Asked Questions about Holiday Inn Express London City
Which popular attractions are close to Holiday Inn Express London City?
Nearby attractions include Ballie Ballerson Shoreditch (0.1 miles), Wesley's Chapel & Museum of Methodism (0.3 miles), and Dinerama - Street Feast (0.3 miles).
What are some of the property amenities at Holiday Inn Express London City?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Holiday Inn Express London City?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Express London City?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Holiday Inn Express London City?
Yes, paid public parking on-site and street parking are available to guests.
What are some restaurants close to Holiday Inn Express London City?
Conveniently located restaurants include Pizza Union Hoxton, Blacklock Shoreditch, and Flat Iron Curtain Road.
Is Holiday Inn Express London City located near the city center?
Yes, it is 0.8 miles away from the center of London.
Are any cleaning services offered at Holiday Inn Express London City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express London City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express London City offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express London City?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.