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Holiday Inn Express London City

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Holiday Inn Express London City
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1,193 Reviews from our TripAdvisor Community

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Showing 780: English reviews
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Runcorn, United Kingdom
Reviewed 2 days ago NEW

Great location, just a short walk from Old Street tube - check in was efficient and friendly. Twin room was good size with a comfortable bed, and the bathroom was a decent size & nice big shower. Breakfast was fine, it's what I would call a limited buffet offering, but no complaints about the quality or quantity of food on...

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1Thank runcornarnie
Barcelona, Spain
Reviewed 4 days ago NEW

WE stayed there for a night as a family of 4 and room was ideal for our stay, clean and large enough not to be falling over each other all the time. Staff were helpful and personable. We were lucky to get a space in one of the 7 spaces they had available at a cost of £30, but if...

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Thank Charlotte E
Reviewed 1 week ago via mobile

Easy to find. Good breakfast. Easy reach of most of London. Rooms clean and staff are friendly. Loved the idea of the phone in the room you can take with you round the city. I would happily stay again

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Thank Rob C
Reviewed 2 weeks ago

I booked this hotel for my partners birthday as we wanted to be close by to shoredittch brick lane spital fields and the coolest ever bikers heaven The Bike Shed the location was simply perfect...........The staff are very friendly and attentive without being intrusive and our room was exceptionally clean as for the bathroom it was faultless as for the...

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Thank Salvagehuntersme2
Hexham, United Kingdom
Reviewed 2 weeks ago via mobile

Lost my booking, then wanted credit card. When all was paid. Room poor, no lifts as"waiting for parts" one supposedly working but never moved from 5th floor, as builders using it. Breakfast has absolutely nothing for vegetarian except runny scrambled egg. No mushrooms tomato etc. Builders using power tools from 7:30. Had to prove I had paid - lucky I...

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Helpful?
1Thank Michael H
IHGService, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Hello Michael H, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. I would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you...

Loggerheads, United Kingdom
Reviewed 2 weeks ago

Simple, clean, conveniently located hotel. Plenty of nearby nightlife and the hotel is on the edge of the City. Room was basic, but clean and quiet, despite being on a main road. Staff were friendly and helpful.

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Thank Adam H
Reviewed 2 weeks ago via mobile

We stayed here on a Sunday night for one night.Hotel was easy to find.Staff very welcoming and extremely helpful.Left luggage room is a godsend we were allowed to drop bags off before check in and again after we checked out.Check in was painless.Good base for seeing east London and quick transport links to city centre. The room was a bit...

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Thank Loraine C
maastricht
Reviewed 3 weeks ago

We've staid in a few other hotels in London in this price range and like in any major city in Europe, hotels can be a let down. This hotel was very nice, staff was friendly. We had a room for our family with a pull out bed. The room was a bit small (again, common in London), but it was...

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Thank jdbeckers
Frankfurt, Germany
Reviewed 3 weeks ago

The service in this place is fine, although the breakfast area under the umbrella term "Express Start" quite rightly didn't bode well. Unfortunately, I found that my room was a major let-down. Desk and chair were disproportionate to each other, making longer work sessions impossible despite the good WiFi the hotel offers. The real shock came when I wanted to...

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Thank Boris A
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and I am sorry to hear of this issue in your room. I have asked my maintenance team to look into this straight away. Thank you again for your this and please accept our apologies

Reviewed 3 weeks ago

Most of the places I put 7 or 8 rating in the holiday express survey, even though many things were below expectation Just because of the "Handy" phone you provided. This one really helped me. About handy phone : Holiday Inn Express provided a android phone in a very good condition where you have unlimited internet outside the hotel and...

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1Thank Jayajith S
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and I'm pleased to hear that you liked the free handy smartphones we have and took advantage of them. I am sorry to read your comments about the staff - I have to say this is not what we expect nor the norm here, in fact we get a lot of praise about how welcoming...

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Staying in Shoreditch

Neighborhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighborhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbor can result in fascinating outcomes.
Explore this neighborhood
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access. ... more   less 

Additional Information about Holiday Inn Express London City

Address: 275 Old Street, London EC1V 9LN, England
Location: United Kingdom > England > London > Shoreditch , East End / East London
Price Range: $132 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London City 3*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Express London City Hotel London
Holiday Inn London City
Holiday Inn Express London City England
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express London City staff and other travelers.
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Questions? Get answers from Holiday Inn Express London City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not room 516 which had heating and cooling issues.”
 of 5 bubbles michaellV3625WC, Jan 2, 2017 | Read review
“Always check reviews”
 of 5 bubbles tosink2016, Dec 6, 2016 | Read review
“ask for low floor to avoid the need to use the elevator”
 of 5 bubbles Gill68, Nov 29, 2016 | Read review
“Back rooms quieter, I should imagine. Front rooms face Old Street”
 of 5 bubbles JonHarmonie, Nov 21, 2016 | Read review
“Try to get a room at the top and back of the hotel. Also, make sure your shower door closes properly!”
 of 5 bubbles ryank827, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question