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Mandarin Oriental Hyde Park London

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66 Knightsbridge, London SW1X 7LA England
6 people are viewing this hotel
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Traveler (340)
Dining (86)
Room & Suite (44)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental Hyde Park London
Updated 09/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 1,208 in London
Location
5.0
Cleanliness
4.9
Service
4.8
Value
4.6
Travelers' Choice
Sitting between glorious Royal Parkland and the buzz of central Knightsbridge, Mandarin Oriental Hyde Park, London is re-imagined and re-invented, offering the essence of timeless heritage coupled with contemporary flair and impeccable service. As part of the most-extensive multi-million-pound restoration in the hotel's history, internationally-renowned designer Joyce Wang, oversaw the new design of all the rooms, suites and public areas, inspired by the natural beauty of neighbouring Hyde Park and the glamour of the 20th century Golden Age of travel. The stunning re-imagining of The Spa at Mandarin Oriental, London along with the hotel's destination restaurants and Mandarin Bar, were directed by esteemed New York designer Adam D Tihany.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Fireplace
Housekeeping
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
French, Arabic, Hindi

Location

Full view
100Great for walkers
Grade: 100 out of 100
141Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
350Reviews0Q+A50Room tips
Traveler rating
  • 311
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  • 12
  • 9
  • 2
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Goodwin wrote a review May 23
1 contribution
+1
We stayed for 2 nights to view potential wedding venues. My wife who is vegan and gluten free was greeted with a full vegan pastry and cake selection in our room. Our dog was given a fantastic welcome with a personalised neckerchief and treats. Our neighbours where extremely noisy and the hotel moved us then offered the night for half price we chose to extend and where given a free nights stay in the same room. I think it’s important to say that I feel the way they handled our issue even though it wasn’t caused by the hotel was superb. The room service was fantastic in dealing with my wife’s requirements they made many variations to the menu to accommodate her. Jean Franco (concierge) Paul (breakfast) Matteo (guest relations) Catherine (events) all provided incredible service we are very grateful very happy and very sold on the hotel and the brand.
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Date of stay: May 2022Trip type: Traveled
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YoshiDus wrote a review May 21
Earth, Texas1900 contributions355 helpful votes
+1
Stayed here for 3 nights and it was wonderful. Staff is fantastic and rooms are wonderful. This is one of MO best hotels and you could tell that it is superbly managed. Not cheap but worth the price. Will stay here again but take a room towards the park.
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Date of stay: May 2022Trip type: Traveled
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Leslie R wrote a review May 14
New York City, New York2 contributions1 helpful vote
Great stay, until the last day. Was on a business trip with several coworkers and we were finished with our client meeting. We decided to meet at the bar but for whatever reason the blonde hostess refused to let me in. She began insisting the bar was actually in the tea room next door while I could literally see my coworkers sitting 30 feet behind her. I was very confused and asked her again and pointed at my group but she wouldn’t let me for whatever reason. More of a bouncer than a host. I walked over to the tea room and explained to another hostess what happened, she immediately rolled her eyes and escorted me past the blonde bouncer. I told my group what happened and we decided to leave the bar immediately. Outside of this the service was great but definitely never going back. Lesson learned.
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Date of stay: May 2022Trip type: Traveled
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Valerie Y wrote a review May 10
Seattle, Washington8 contributions3 helpful votes
Your team make my stay exceptional enjoyable. Starting with checking in was refreshing and welcoming. The butler team has made my kids feel so welcome and already looking forward to our next stay with you at London. Our turret suite was kept impeccably clean and updated. We love how the suite has all the necessities, hairdryer, hair straightener, comfy bathrobes for adults and kids. A big tub and a separate shower area with large bottle of shampoo, conditioner and shower gel which make it so much more environmentally conscious. We ordered room service 3 nights out of the 4 nights we stayed there and it was brought up with a portal table nicely set up. Everyone at the hotel are incredibly friendly yet professional. The location is convenient for kids to explore Hyde Park and parents to go on a shopping trip.
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Date of stay: May 2022
Value
Location
Service
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Sam wrote a review May 7
2 contributions1 helpful vote
A fantastic hotel with fantastic service. I preferred this hotel to The Dorchester, Savoy and Lanesborough. The reason being there was that little extra quality in everything they do and the rooms are designed very well. Everything you could need is there - even sewing kit, toothbrush, stationery, GHD straighteners, plenty of sockets. Very luxurious quality toiletries in big bottles not the usual tiny bottles. Spacious rooms and a massive bed. The best quality linen and pillows. A lot of wardrobe and cupboard space. Luxurious bathroom with toilet with heated seat etc. Pool was very long and warm. Gym with variety of equipment. No ending options for breakfast. Room service food was brought up in portable ovens so that your food is piping hot. A little gift left every evening by housekeeper e.g face cleanser and facial oil. The prices are of course as you would expect 5 star hotels in London to be but I would choose this one out of the above.
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Date of stay: May 2022Trip type: Traveled
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JLSM wrote a review Apr 2022
Lexington4 contributions3 helpful votes
My stay at Mandarin Oriental London was exceptional. Hotel and staff get highest possible rating. Staff was friendly and helpful. Great stay. Highly recommend staying at Mandarin Oriental London. Absolutely gorgeous.
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Date of stay: April 2022
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Jeannette C wrote a review Apr 2022
1 contribution
Worst service ever!!!! Don’t go there! Paid $2,000 usd a night and they called me 100 times at 3 am to charge me a cereal worth $5 usd The only good service was during breakfast downstairs. The people in reception had a very bad attitude and were not trained at all. The concierge wasn’t able to help us for more than 2 days to book a museum until I had to tip him &50 usd then he agreed.
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Date of stay: April 2022Trip type: Traveled
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Maria R wrote a review Apr 2022
1 contribution
+1
I used to stay at the Basil Street Hotel back when I was younger. Unfortunately, that hotel closed over a decade ago, and I was looking for a new London base to make memories with my family. After doing extensive research, I decided on the Mandarin Oriental London. I am so happy that I made that choice. First of all, when you arrive you are greeted by the kindest and funniest doormen in London, they really made our trip memorable. The staff at the Mandarin are what sets this hotel apart from the rest. Everyone is incredibly kind and helpful. Marco in the reception area checked us in. When we requested a specific extension cord for our room that the hotel was unable to provide, one was magically delivered to our room the next morning. It's a level of service that is unsurpassed, and such a pleasure to experience. The hotel itself is fabulous. When you walk in you are immersed in a lovely floral bouquet, there are literally thousands of fresh flowers throughout the lobby and reception areas. The rooms are very nice and spacious by European standards. We had two connecting rooms that looked out over Knightsbridge, the views were fantastic. There was some street noise, but it was bearable and we did not have any trouble sleeping. The only thing I would mention to people booking this hotel is that if you like taking baths, you will want to request a room with a bathtub. We had two rooms and both had large marble showers, but no bathtub. We tried several different meals off the room service menu and everything was delicious. I am now officially in withdrawal from their amazing french press coffee and green goddess smoothies. I really do believe there is no lovelier spot to enjoy breakfast than the dinning room overlooking Hyde Park (which serves as the dinner by Heston Blumenthal restaurant at night). Absolutely majestic, panoramic views of the park. Our family also really enjoyed the beautiful swimming pool in the lower level of the spa. Most days we had the pool entirely to ourselves. I never had the chance to try out the spa, but it looked very peaceful and relaxing. If you are looking for a gorgeous, centrally located hotel in London where you will be treated like gold, I can not recommend this hotel highly enough. The attention to detail and the kindness of the entire staff really make the Mandarin Oriental London shine. Needless to say, we will be back.
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Date of stay: March 2022
Value
Location
Service
Room Tip: If you prefer a bathtub you might need to request that
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Response from Karn Puntuhong, Marketing at Mandarin Oriental Hyde Park London
Responded Apr 7, 2022
Dear mariakathleen05 Thank you for sharing your experience with us, and I am very much delighted to learn that you have an enjoyable stay with us. Your kind words on our “fabulous” hotel and “fantastic attention to detail” have been shared with the team with much appreciation specially with Marco, and we are sincerely grateful for your support and kind words. Should you travel itineraries bring you back to London, we very much hope to have the opportunity of welcoming you back to the warmth of Mandarin Oriental again soon. Best regards Marie-Elise Lallemand Hotel Manager
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SorinaMM wrote a review Mar 2022
Bucharest, Romania2 contributions6 helpful votes
I did not like the pillows, the temperature of the hot water was not hot enough, I did not like breakfast at all and I hated the dinner experience at Heston Blumenthal. It felt exactly like breakfast, they did not even put a tablecloth on the wooden tables. Our room was right next to a service room and I could hear all the time the employees of the hotel entering that space, taking out bottles etc. Except for the location, I would not recommend this hotel. It is overpriced for the offered services.
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Date of stay: March 2022
Rooms
Cleanliness
Service
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Response from Karn Puntuhong, Marketing at Mandarin Oriental Hyde Park London
Responded 3 weeks ago
Dear SorinaMM, Thank you very much for sharing your recent experience at Mandarin Oriental Hyde Park, London with the community of Trip Advisor. I am very sorry to read that on the occasion of your recent stay you did not completely enjoy your experience and I would love to be able to connect with you in order to discuss further how we can recover your trust into our brand. Please feel free to contact me at mlallemand@mogh.com Marie-Elise Lallemand Hotel Manager
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Mandy S wrote a review Mar 2022
1 contribution
We have stayed at the hotel a few times and it is always a treat. We love it! Everything is perfect. The service is out of this world, attention to detail is world class. venue is good, We loved using the gym and in general nothing is a problem!
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Date of stay: March 2022
Value
Location
Service
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Response from Karn Puntuhong, Marketing at Mandarin Oriental Hyde Park London
Responded Apr 7, 2022
Dear MandysS1320GZ Thank you for sharing your positive review with us. I am pleased to learn that you have found the services rendered during your visit to your satisfaction. Your kind words have been shared with the respective team, this serves to motivate us to continue to strive for excellence every day. Should your travel itineraries bring you back to London, we very much hope to have the opportunity of welcoming you back to the warmth of Mandarin Oriental. Best regards Marie-Elise Lallemand Hotel Manager
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PRICE RANGE
$1,037 - $1,497 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental hyde park, london hotel london, mandarin oriental london, mandarin london, london mandarin oriental, mandarin hotel london
LOCATION
United KingdomEnglandLondonKnightsbridge
NUMBER OF ROOMS
181
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Frequently Asked Questions about Mandarin Oriental Hyde Park London
Which popular attractions are close to Mandarin Oriental Hyde Park London?
Nearby attractions include Old & New Photography (0.2 miles), Harrods (0.2 miles), and The Grenadier (0.2 miles).
What are some of the property amenities at Mandarin Oriental Hyde Park London?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental Hyde Park London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Hyde Park London?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mandarin Oriental Hyde Park London?
Yes, parking is available to guests.
What are some restaurants close to Mandarin Oriental Hyde Park London?
Conveniently located restaurants include Osteria Romana, The Rosebery, and Petrus by Gordon Ramsay.
Are there opportunities to exercise at Mandarin Oriental Hyde Park London?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental Hyde Park London have airport transportation?
Yes, Mandarin Oriental Hyde Park London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental Hyde Park London?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Hyde Park London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental Hyde Park London?
The staff speaks multiple languages, including French, Hindi, and Arabic.