Number Sixteen
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About
#128 of 1,223 hotels in London
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.0
Number Sixteen forms part of a row of gleaming white stucco mid Victorian townhouses. It originally opened in the 1980’s and instantly became popular with discerning travellers looking for an alternative to the larger Park Lane hotels. Now several years on, the hotel has a Firmdale point of view. Kit Kemp redesigned the hotel in her signature, fresh modern English style.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Taxi service
24-hour security
Baggage storage
24-hour front desk
Dry cleaning
Wifi
Restaurant
Breakfast available
Breakfast buffet
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English
Location
98Great for walkers
Grade: 98 out of 100
146Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
16 Sumner Place, London SW7 3EG England
Getting there
Gloucester RoadUnderground7 min
Earl's CourtUnderground16 min
Rental CarsSee rental cars from $25/day
570Reviews4Q+A99Room tips
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Travelling alone, I feel safe here, and so well cared for. When I come to work in London for a couple of days this is home. I love the snug but perfectly formed single rooms, I love the dinner choices, I love the breakfast, but most of all I feel totally cared for by the staff, who remember personal details, who will do anything to help. Particular thanks to Roland the concierge for working so hard to find me at I. Thanks to all. I look forward already to my autumn trip.
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We chose this hotel due to its star rating and the aesthetics of the building and accommodation. This was a special trip to celebrate a milestone birthday and we wanted a luxurious treat and the hotel delivered in almost every way. This being a high end mid sized boutique hotel in London's Knightsbridge, we interacted with most of the staff and the service was impeccable, courteous, professional and polite....top marks! The rooms we had (queen sized beds) were located in what would have been the attic space, so were compact but cozy, with a vaulted ceiling, beautifully decorated with comfortable beds and quality linen, the beds were changed daily. One slight negative was that the bathrooms were tiny! The door way was narrow and the door would only partially open due to a bath robe hung on the back and a door stop restricting access, you literally have to walk in side ways to enter which was a bit awkward, however I'm sure there are other rooms with larger bathrooms, so you should enquire about this when booking. There was a full size basin right next to the toilet and to sit at the toilet was awkward, you literally had your legs under the sink. Space is severely restricted and a smaller basin would have been a better design choice, however these bathrooms were nicely finished, spotlessly clean with quality products and fluffy towels. Our rooms were on the top (3rd) floor. There are multiple stair cases and a small lift for access, however the lift only goes as far as the 2nd floor and the 3rd floor is reached by a narrow steep stair case, so anyone with mobility issues may find this a struggle to navigate and should request a room on a lower floor. We had breakfast in the breakfast room, which was pleasantly decorated with a quirky edge (as are the public areas) the breakfast room looks out onto a small walled terrace garden, where weather permitting you can dine alfresco or enjoy a drink. Unfortunately the breakfast service was were we had a few issues. There appeared to be only one waiter on hand and the room was virtually full which resulted in very slow service. We ordered our food and when it eventually arrived, the food was cold, as were the plates and both our eggs had been over cooked and were hard, not what you'd expect at a 5 star hotel at this price point. We sent the plates back to be re-done and in due course they returned, the food was fresher/ warmer and the eggs were fine, but the plates were still stone cold! We decided to breakfast elsewhere after that experience. We noticed other guests were having the same issues with the slow service and getting very frustrated, which given the service elsewhere had been exemplary was very disappointing. To be fair to the hotel, when we were preparing to check out, they asked us for feedback on our stay and we mentioned the issues at breakfast, and when we finally checked out, they had removed the breakfast charges and also the charge for a couple of drinks we had had the previous day, so although the breakfast service should have been better organized and delivered, it was good of them to remove the charges. Would I recommend Number Sixteen, yes, despite the breakfast issues, the hotel is lovely and the staff excellent. just be mindful of access to the 3rd floor and the size of the rooms/ bathrooms!…
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Date of stay: May 2023Trip type: Traveled with friends
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at Number Sixteen for a week before the coronation. We stayed in room 108 - at the back of hotel overlooking the garden - it was very peaceful and a lovely outlook. Every detail has been thought through to make this hotel feel warm and like a home away from home. The only think to note in our room was the bathroom was accessed up a couple of very narrow stairs and had a bath her shower which needed quite a step over - so not ideal if you have access issues or not steady on your feet. The staff were all very helpful and eager to please - and always around to help. There were plenty of dining options close by if you did not wish to dine at the hotel. The team were also very responsive when we requested coffee making facilities in our room - they arranged a Nespresso machine and refreshed our room with coffee pods each day. Generally the menu options were good - we chose light dishes on occasion but mostly ate out during our stay. Well done team - we will be back !…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Well located in South Kensington, a cute and comfortable hotel. Each room is decorated differently. Also has a cosy library and "living room" to hang out in. The bathroom is tiny but that's understandable considering it's London based. The toiletries are outstanding - high quality and fragrant. Very attentive and friendly service.
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Date of stay: April 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything I need for a business stay in Kensington. Single rooms (how rare is that?) that have absolutely everything needed, and are so so stylish, comfy bed, beautiful bed-linen,heavy curtains, pretty city view, excellent shower. Breakfast is perfect, and the one dinner I ate there also perfect, interesting menu, well cooked. But of course, a hotel can only be as good as its staff, and the staff here are glorious; helpful, kind, attentive. Travelling alone, I feel safe and cosseted here. I have stayed here several times before; the standard never falters. Many thanks.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Wonderful if you are on your own.
Or actually, just wonderful under any conditions
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Lovely staff and brilliant bed! Very comfortable with good choices for breakfast - hot food is cooked to order. Can’t fault it! Well located for public transport and very quiet, you wouldn’t know you were in central London
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I am a loyal Kit Kemp fan and always stayed at her hotels in London and New York. I love her creative decor. Colorful and fascinating detail. However our last stay at Number 16 was very disappointing. The hotel looked tired. The attention to detail was missing ( lamp shades in main rooms crooked..etc) It felt a bit neglected ( which is unusual Fr her hotels). Staff was less than enthusiastic. Receptionists uninterested. I don’t know if all the rooms hv an issue this being an old brownstone but the noisy bathroom when you turn on the lights is bothersome. Breakfast service was lacking. Staff service was shabby. The food was mediocre. I was very surprised as it’s not the usual standard of Kit Kemp hotels. Post pandemic perhaps? Hard to find the charming staff I was used to at the Hamyard - one of her other hotels. Also rooms lacked the fresh feel. Our room had an old armoire ( which could be charming) but this one felt out of context. I do not like this hotel nor the service level. Not the food. Not the rooms. The hotel could use change … please note that this hotel has no private nooks. All open spaces are constantly being used by staff’s comings and goings. ( in this case and during the week we stayed there I would say they were lazily coming and going hesitantly doing not that much! ). Sad and disappointed.…
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Perfect location within a short walking distance to the South Kensington tube stop and the V and A. Staff was wonderful especially Donna the " Queen of Concierges". She even arranged for no rain in London for our three day stay. Our room 19 was lovely with much sunlight.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful property in a quiet street. It’s a couple of minutes walk from South Kensington tube station. Decor is stunning throughout. My room was a sufficient size, not massive but very comfortable with air conditioning. Spotlessly clean and fresh towels a couple of times a day if needed. The property has a beautiful, shady garden which was very welcome in the recent hot weather. I was able to eat breakfast outside every morning on the terrace which was lovely. Great choice of breakfast menu. Staff very welcoming, friendly and efficient. Wouldn’t hesitate to recommend and will stay there again.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This hotel in the normally reliable Firmdale chain was a real curate’s egg of an experience. The breakfast and waiting staff were excellent and most importantly friendly. Contrasting with the coolness of the hotel reception staff which was positively unfriendly. I’ve rarely felt less welcome at check in or check out. Room was very comfortable and the bed fantastic. The little garden and koi carp a joy. Shame the reception lady could not raise a smile otherwise I’d rate this stay higher.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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PRICE RANGE
$456 - $737 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
number 16, number sixteen london, number sixteen hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
41
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Claim Your ListingNUMBER SIXTEEN - Updated 2023 Prices & Hotel Reviews (London, England)
Frequently Asked Questions about Number Sixteen
Which popular attractions are close to Number Sixteen?
Nearby attractions include V&A - Victoria and Albert Museum (0.3 miles), Natural History Museum (0.2 miles), and South Kensington (0.05 miles).
What are some of the property amenities at Number Sixteen?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Number Sixteen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Number Sixteen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Number Sixteen?
Conveniently located restaurants include K Bar, Khan's of Kensington, and Town House.
Are any cleaning services offered at Number Sixteen?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Number Sixteen?
Many travelers enjoy visiting Houses of Parliament (2.2 miles), Churchill War Rooms (2.1 miles), and Tower of London (4.4 miles).