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Keystone House

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1 room 2 adults 0 children
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303 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Reviewed 5 days ago NEW

Very clean, 24 hour front desk, good rooms and good showers. Super convenient to the train stations. The neighbourhood is not the greatest so I would take care after dark if I was alone. 24 hour stores right next door. Large room downstairs with tv and kitchenette.

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Helpful?
Thank KeepCalmCampOn
Westcliff-on-Sea, United Kingdom
Reviewed 6 days ago NEW

Hi Being an older Traveller at 66 and never ever stayed at a Hostel before in my life I did not know quite what to expect to find. First of all the property is located very close to Kings x rail station in Pentonville road just around the corner. The first problem was the stairs since they gave me a...

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Helpful?
Thank Trevor F
Xpujil Town, Mexico
Reviewed 2 weeks ago via mobile

I've stayed in keystone several times and return here due to the fact that it's the best all round hostel in inner London bar none. The staff are friendly and the ameneties are great, the rooms are not so tightly packed with beds that you can't move and the showers are always hot and well looked after. The travel links...

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Helpful?
Thank dumbfoundary
Carly M, General Manager at Keystone House, responded to this review

Thank you for taking the time to leave us a great review! We take guest satisfaction seriously at Keystone House and always strive to offer a good value for money stay. We look forward to welcoming you again soon!

Reviewed 2 weeks ago via mobile

Room was great, very clean. Staff was incredibly helpful and responsive. For the price we paid which was very affordable this place was everything we hoped for and more. The neighborhood is amazing and I couldn't believe we would be able to find a place so close to everything we wanted to see!

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Helpful?
Thank Katie H
Carly M, General Manager at Keystone House, responded to this review

Good morning Katie, Thank you for taking the time to review Keystone House Hostel. We love to hear from happy guests and are always looking to improve our offering to our guests. We look forward to welcoming you back to Keystone House in the future.

Italy
Reviewed 3 weeks ago

I've been in this hostel while I was working in the City. First thing first I must say is that the team (all of them) is amazing, they letterally treated my like I was at home. At the reception aside being professional, the staff has been superfriendly, always helpfull (during my stay I also lost my credit card and on...

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Helpful?
Thank Floriano P
Carly M, General Manager at Keystone House, responded to this review

Good morning Floriano, Thank you for taking the time to leave such a detailed review of Keystone House Hostel. By receiveing feedback it enables us to improve our service to our guests and try to exeed their expectations of hostel accommodation. I will pass on your wonderful coments to my super team and look forward to welcoming you again soon!...

Reviewed 4 weeks ago via mobile

I went to check into this hostel after a very very long day. I was already in tears when I arrived due to feeling very tired and emotional. The guy at desk was at first very helpful, he asked for my bank card, even although I was paying in cash, I gave him my card but then discovered he had...

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Helpful?
Thank Michelle S
Carly M, General Manager at Keystone House, responded to this review

Good morning Michelle, Thank you for taking the time to review Keystone House Hostel, We take guest satisfaction very seriously and i'm sorry you had a disappointing experience here. Firstly, please let me say that we hold all guest information securely and after check in only management have access to your information, we adhere strictly with the date protection act...

Reviewed 4 weeks ago via mobile

Nothing special about this place.... pretty much what you expect from a hostel. Basic accommodations- not great, not horrible.... just meh. My room had a private toilet which was a plus, but it was still shared showers which proved to be a challenge. My boyfriend didn't have any significant issues with the shower but my shower had a clogged drain...

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Helpful?
Thank Melinda M
Barcelona, Spain
Reviewed March 21, 2017

I stayed here about a week and a half ago. Upon arrival, the staff member helping was clearly new and wasn't sure what was going on, but I don't mind that too much. I had to buy a lock (5 quid) since I brought my laptop with me, but when I got to my room, I realized that the lockers...

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Helpful?
Thank Jami R
Reviewed March 13, 2017

Okay so I stayed here last weekend and I liked it. Staff were helpful in explaining everything and stuff. I liked it was about £30 per night so it was good value for money since everywhere else was fully booked. Breakfast was okay, not the best but it was included (don't expect too much from it). I brought my own...

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Helpful?
Thank Thomas L
Leuven, Belgium
Reviewed March 2, 2017

We stayed in room 1a, not the best room I suppose, because it was next to a busy road. Almost all of the lockers in the room were out of use and all the windows were single glazed (sometimes there was another window placed in front of the windows). There was wifi in the room, but very slow. The level...

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Helpful?
Thank Nicolas M
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Keystone House

Address: 272-276 Pentonville Road | Kings Cross, London N1 9JY, England
Location: United Kingdom > England > London
Price Range: $33 - $91 (Based on Average Rates for a Standard Room)
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Also Known As:
Keystone House Hotel London
Keystone House London, England
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Questions & Answers

Here's what travelers have asked, with answers from Keystone House staff and other travelers.
2 questions
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Juneau, Alaska
over a year ago

See all questions (2)

Questions? Get answers from Keystone House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“go for a room which includes a bathroom”
, Mar 13, 2017 | Read review
“Room 1a was next to a busy road”
nicolasmG6373SF, Mar 2, 2017 | Read review
“Various room options are available from single to dorm”
, Feb 3, 2017 | Read review
“Private 3 bed dorm had plenty space, was quiet and had a very modern private bathroom.”
teresamF918ND, Nov 5, 2016 | Read review
“Choose a private ensuite”
Siany88, Aug 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question