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33 Albemarle Street Mayfair, London W1S 4BP England
7 people are viewing this hotel
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Traveler (476)
Room & Suite (326)
Dining (140)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 1,207 in London
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.3
Travelers' Choice
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms and suites at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar amongst Terence Donovan’s cheekier shots, or relax in the exclusive surroundings of Beck at Brown’s, the hotel's restaurant, Brown's is a glamorous destination in the heart of Mayfair. Within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Couples massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Business
Languages Spoken
English, Italian
2026Reviews12Q+A100Room tips
Traveler rating
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  • 263
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  • 15
Time of year
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Popular mentions
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Most Recent
yylundk wrote a review Today
New York City, New York3 contributions2 helpful votes
My husband and I were visiting London from Denmark and the afternoon tea at the Brown’s Hotel made our 4-day stay so special and unforgettable. The hotel was a beautiful jewel of the city and the interior and ambiance were so elegant, the food and tea were delicate and most delicious and the service was superb. I enjoyed friendly talking with a kind staff, Bianca. We have been to a number of afternoon/high tea places in different countries, but we were so happy that we had the very best and UK’s traditional afternoon tea experience at the Brown’s in London!
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Date of stay: May 2022Trip type: Traveled
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Martinabz wrote a review Yesterday
Italian Riviera, Italy2 contributions
I do not used to Leave reviews but this hotel deservet it, this was my first time going there with my parther and the hotel is stunning with a nice decoration and a great Location, the staff so helpfull with everything especially Fidel who was very friendly at reception. Definitely going back!!
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Date of stay: May 2022Trip type: Traveled
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Response from Stuart Johnson, Other at Brown's Hotel
Responded today
Dear The Millonaire S, How lovely to see how much you enjoyed your recent stay with us - thank you so much for choosing Brown's Hotel for this special visit, and for taking the time to share your positive feedback here. Your comments about our beautiful decor and great location are very much appreciated, and I was further pleased to see how impressed you were with the warm, friendly and helpful service from our teams. I know Fidel and his colleagues will be sincerely touched to see their hospitality praised online as such. Thank you again, and we can't wait to welcome you back to Brown's very soon! Best regards, Stuart P Johnson Managing Director
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FamousStyle wrote a review May 15
Frankfurt, Germany39 contributions3 helpful votes
Lovely hotel, our room was comfortable, bathroom was updated, however overall room could use an uplift. Location made up for it! Turn down service, daily room service was excellent! Downside was (it is a personal preference) the mattress. Firm mattress, which feels like laying on top of the bed instead in bed. Every bone in my body was hurting, (for reference I am 112 lbs/50 kgs). Housekeeping tried to help with a topper, however a mattress like this is unfortunately not possible to change, it should be exchanged. If you share the bed with another person, every movement can be felt, there was literally no sleep possible, we stayed 5 nights. We loved the restaurant, reception, concierge and doorman (Civi) was absolutely excellent, so was Barbara at the reception.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Gorgeous gallery area with lots of walkable attractions, definitely can recommend!
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Response from Stuart Johnson, Other at Brown's Hotel
Responded yesterday
Dear FamousStyle, Many thanks for sharing with us your positive feedback about our lovely Brown's Hotel, with our perfect location in the heart of Mayfair, and the excellent service provided all our team members around the hotel. I will be sure to pass on your kind words to Givi and Barbora, who I know will be as pleased as I am to see their hard work and excellent hospitality highlighted as such on this platform. I was however sorry to hear that you were not able to have a restful sleep during your time in residence with us. We continue to invest in a rolling product of interior design and renewing of hard and soft furnishings around the hotel, and I do hope to have the pleasure of your company again in the not too distant future, so we can provide a more comfortable stay. Thank you again for your valuable feedback, and we will look forward to your future visit. Best regards, Stuart P Johnson Managing Director
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alanscottus2017 wrote a review May 15
New York City, New York17 contributions13 helpful votes
If you ask a well travelled, well connected—-and well heeled—-American where he tends to stay in London, the answer will invariably be, “Brown’s”—-and he’s right. The hotel is beautifully appointed, the rooms spacious and comfortable, the service flawless—-friendly, even jovial, thoughtful and attentive and caring without being in the least intrusive. I’m a convert. Still there are niggling doubts . The bathrooms are disappointing: The water pressure, particularly at the sinks, is simply inadequate, and the lighting above the sinks hopeless— even with the addition of an illuminated shaving mirror. I went on from London to a modest country hotel in Devon which, while incomparably simpler than. Brown’s, had bathrooms more user friendly. And then there was this: At checkout I was presented with a bill that added 60 pounds each day to the quoted room rate. When I inquired, I was told this was a “service charge”; when I expressed surprise, the clerk said it could be removed “if I wished.” I did—- perhaps this is the new normal , but the possibility of such a charge appeared nowhere in the room rate I was quoted or in my reservation confirmation—- it was just sprung on me from the blue. A rather bizarre business practice. (Although our breakfast was theoretically included in the room rate, a service charge appeared here too—- but I let that stand, as I am of course used to tipping on meals and was already feeling rather embarrassed.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Stuart Johnson, Other at Brown's Hotel
Responded yesterday
Dear alanscottus2017, Thank you for taking the time to share your impressions following your recent stay at Brown's. May I firstly thank you for your positive feedback about our beautiful hotel and facilities, and the warm, friendly and thoughtful service from all our team members. We truly appreciate your kind words. I was however sorry to hear that you felt disappointed with certain aspects of your recent stay with us. At Brown's, we have a wide range of room categories and due to the architecture of the building, all our rooms and suites are slightly different one from another, when it comes to layout and design. I trust our team would have done their utmost to address your concerns and find a room with a most suitable bathroom for you, had they been made aware of your disappointment, however please allow me to extend my sincere apologies. With regard to your valuable comments on the discretionary service charge, this is indeed a common practice for many other luxury hotels in London, and I do apologise if you felt this was not communicated to you properly. The room service charge is mentioned on our reservation confirmation letters, and our Front Office is also instructed to clarify this discretionary charge with our guests upon arrival. Regarding the food and beverage service charge, it is also clearly stated on all our menus. Nevertheless, as the name indicates, it is indeed discretionary, and will be removed from our guest bill upon request. Once again, I am sincerely sorry for any inconvenience this caused you. Thank you again for your valuable feedback, and with the desire to focus on more positive experiences, my team and I very much look forward to the opportunity to welcome you back on a future occasion. Yours sincerely, Stuart P Johnson Managing Director
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nexussix2015 wrote a review May 13
Loughrea, Ireland1 contribution
We spent 5 nights at Browns in April 2022. While it is certainly on the pricier end of the spectrum of central London hotels, it absolutely exemplifies my personal definition of a 5 Star hotel. To me, it's a feeling. Of course all of the basics expectations must be met, but then, additionally, all of those little things you don't think about - a smile and hello from every single staff member, comfortable chairs in the bedroom, excellent lighting for reading, well stocked mini bar, well stocked bookcases , a "Welcome Home" from the doorman, and perhaps a hundred other touches I didn't notice, but all added to the experience. The location is perfect - we walked to Shaftesbury Ave to the theatre, to Churchill's War Rooms and Westminster Abbey, and to any number of restaurants and shops. We felt safe walking around the area at night. The hotel decor is beautiful, comfortable and understated. Be aware of the hotel character though - it is a combination of historic Georgian houses which means that the layout is not that of a planned hotel - it can be a bit higgle piggeldy with askew corridors and sloping floorboards - to me, this only added to the charm, but it will not be the preference of every guest. I booked one of the more inexpensive room categories and was shocked with how spacious our room was. We had no view to speak of (external walls and a disguised air conditioning unit), but I would eschew a view of a city street for a room that was more like a suite any day of the week. Two small anecdotes to give you a feel for the place. Firstly, we had a small issue with the airport transfer on arrival. It was trivial and forgotten as soon as we arrived at Browns. We did not complain. I happened to mention it when the management requested feedback after our stay, and we were refunded the full cost of the transfer immediately. Secondly, the housekeeping is immaculate. As anyone with airpods knows, they will bounce into the worst possible position when they fall. And so it was on our last night, at 2am, my left airpod merrily bounced off the carpet, and somehow exactly halfway under the bed. My beloved was already asleep, I knew it could be easily retrieved in the morning by housekeeping. However, I have much history with this particular left airpod and its exploits that I was too stubborn to leave it. I took the shoehorn from the wardrobe and eventually got it out. Why that's helpful to you? Let me tell you having experienced a solid 30 minutes poking around under the bed with my face mashed into the carpet... it is absolutely spotless.
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Date of stay: April 2022
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Service
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Response from Stuart Johnson, Other at Brown's Hotel
Responded yesterday
Dear nexussix2015, Thank you very much for a truly lovely review! I am so pleased you chose Brown's Hotel as your London home for your recent London visit, and what a pleasure to read your words of praise for our very unique property. We sincerely appreciate your positive feedback and compliments, from our perfect location in the heart of Mayfair, to our beautiful decor, comfortable (and spotless) facilities, and most importantly the warm, caring, and thoughtful service delivered by all our team members. I certainly won't miss to pass on your gratitude, and I know my team will be as touched as I am to see their hard work and genuine hospitality praised as such. Thank you again for your strong recommendation, and we all very much look forward to welcoming you back in the near future. Yours sincerely, Stuart P Johnson Managing Director
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Ralph K wrote a review May 13
Luxembourg1 contribution
We spent our honeymoon at Brown's and everything was just perfect. The staff is fantastic, they organized flowers, champagne and a handwritten welcome note. We had stayed at Brown's before and staff members remembered our names. Everyone tries to make you feel really comfortable. (When I got back from my morning run, the doorman was welcoming me with a bottle of water. It's just a small gesture but one that makes all the difference.) All the staff without exception are wonderful and set the experience at Brown's apart but Francesca, the guest experience executive went over and beyond to make our honeymoon exceptional. Dinner at Charlie's, the hotel restaurant, was delightful. We highly recommend this Mayfair jewel and hope to be back in October.
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Date of stay: May 2022
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Response from Stuart Johnson, Other at Brown's Hotel
Responded 4 days ago
Dear ralphk780, Firstly, congratulations on your recent nuptials! I wish you both the very best for your future together. I am so delighted you enjoyed your honeymoon with us, and thank you again for choosing Brown's Hotel for this very special occasion. It means a lot to us, and it brings me great pride to see the wonderful hospitality from our dedicated team members highlighted as such. Your kind comments, and the special mention for the lovely Francesca, will be shared, and I know all the team will join me in thanking you for recognising their efforts in ensuring a superb and memorable experience. Thank you again for your strong recommendation, and we all look forward to having the pleasure of welcoming you both back in October. Best wishes, Stuart P Johnson Managing Director
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Natia K wrote a review May 10
1 contribution
Just wanted to leave this message here and say how much we enjoyed our stay! Super nice and helpful stuff! Big thanks to Givi and Ivan for always willing to help and being very professional. Will be definitely coming back!
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Date of stay: May 2022Trip type: Traveled
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Response from Stuart Johnson, Other at Brown's Hotel
Responded 6 days ago
Dear 96natiak, It is so lovely to hear how much you enjoyed your recent stay with us - thank you very much for taking the time to leave a review for Brown's Hotel on this platform. Your feedback is much appreciated and I know our teams, most especially Givi and Ivan, will be as delighted as I am to see their hard work, great professionalism, and warm and friendly service praised online as such. Thank you again, and we will look forward to welcoming you back to your London home at Brown's soon! Best regards, Stuart P Johnson Managing Director
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ChelseaTom wrote a review May 10
London, United Kingdom44 contributions73 helpful votes
Stayed for 5 nights. I think this is the best hotel I have recently stayed in while visiting London (others have been The Stafford, Dukes, the Wellesley, the Sofitel…and The Connaught (although that was during lockdown to be fair). Wonderful front desk staff who were very accommodating a early 1pm check-in so that we could shower before a 2pm meeting. The bed had a footboard attached to it and (as I am 6 foot 5) meant that it would be too small for me.. but with an hour a technician has unscrewed the footboard so I had unlimited leg room. Wonderful and something I have never seen before ! Super friendly door staff who make you feel like you are coming “home”. The bar stays open until 1am at the weekends. We will definitely be staying again !!
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Date of stay: May 2022Trip type: Traveled
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Response from Stuart Johnson, Other at Brown's Hotel
Responded 6 days ago
Dear ChelseaTomm, What a delightful read! Thank you so much for taking the time to review your recent stay with us at Brown's Hotel! It is such a pleasure to see the great work, and the warm, caring and thoughtful service delivered by all our team members highlighted as such, and I won't miss to pass your gratitude to everyone who contributed to ensure a most enjoyable and comfortable stay in our care. I am really thrilled to hear that Brown's Hotel has made it to the top of your list of "best hotels in London", your positive feedback truly means a lot to us. Thank you again for your strong recommendation, and we cannot wait to be able to welcome you back to your London home very soon! Best regards, Stuart P Johnson Managing Director
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Kunal P wrote a review May 6
1 contribution
One of the best boutique hotels I have stayed at. Great staff, great location and if you have a little child that you are traveling with you are in good hands The hotel has a great location close to regent street, Hyde park, Piccadilly Food is great Overall the hotel chain is amazing
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Date of stay: May 2022Trip type: Traveled
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Response from Stuart Johnson, Other at Brown's Hotel
Responded 1 week ago
Dear Kunal P, Thank you so much for your lovely review, and again for choosing Brown's Hotel as your London home for your recent family stay. It brings me great pride and joy to read your very positive feedback about your experience with us, from our perfect location at the heart of Mayfair, to our great food and beverage offering, even for the little ones, and most importantly the warm, friendly and attentive service delivered by all our team members. I know my team will join me in thanking you for your kind words and compliments. We all very much look forward to welcoming you back soon. Yours sincerely, Stuart P Johnson Managing Director
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Philipp E wrote a review May 4
2 contributions
We've stayed in the Brown's Hotel during our city trip and had a wonderful time. The service was absolutely fantastic, the staff is so friendly, helpful to make everyone feeling home! I only can recommend this stunning Hotel to everybody who is looking for a great high quality experience! You really can feel that this hotel is a family owned and operated hotel!
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Date of stay: May 2022Trip type: Traveled
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Response from Stuart Johnson, Other at Brown's Hotel
Responded 1 week ago
Dear donkanaille23, Many thanks again for choosing Brown's Hotel as your London home for your recent city trip! I am so pleased to read your positive and very kind comments about your wonderful experience with us, and thrilled to see how much you enjoyed our beautiful and unique hotel, and how well our team members looked after you, making you feel part of our Brown's family. I know my team will join me in thanking you for taking the time to praise their fantastic hospitality here, it truly means a lot to us. We all very much look forward to your next visit. Best regards, Stuart P Johnson Managing Director
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PRICE RANGE
$940 - $1,267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
browns hotel london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
115
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Frequently Asked Questions about Brown's Hotel
Which popular attractions are close to Brown's Hotel?
Nearby attractions include London Party Pub Crawl (0.2 miles), Undiscovered London (0.2 miles), and May Fair Bar (0.07 miles).
What are some of the property amenities at Brown's Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Brown's Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Brown's Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Brown's Hotel?
Conveniently located restaurants include Iran Restaurant, Ormer Mayfair, and Green Bar at Hotel Cafe Royal.
Are there opportunities to exercise at Brown's Hotel?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does Brown's Hotel have airport transportation?
Yes, Brown's Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Brown's Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Brown's Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Brown's Hotel?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Brown's Hotel?
Many travelers enjoy visiting Churchill War Rooms (0.7 miles), Tower of London (2.9 miles), and Houses of Parliament (1.0 miles).