Staying in London on business, supporting the supermarket sector. We stayed overnight and had a very warm welcome on arrival from George, who looked after us during our stay. The room was amazing, the bed was extremely comfortable and we would highly recommend the hotel and George. George has a very promising career ahead of him. Thanks again, we will be back.
Beautiful Brown's Hotel was perfect for high tea in London. Gracious service, scones with clotted cream was fantastic. The tea selection was excellent. Make sure to have a reservation before going and enjoy the time there!
A one night stay. It's really impossible to find fault with Brown's: - great location just off Piccadilly - has a long history and tradition but has a very special atmosphere - luxurious and intimate feel, not at all stuffy - well appointed and quiet room, despite overlooking Dover Street. Well sized bathroom; great shower and bath - original cocktail menu and good quality breakfast But what makes this hotel is the staff. Every member we came across - doorman, bar staff, reception, room service etc - was excellent; attentive, friendly, went the extra mile etc. Impeccable. And excellent COVID protocols without ruining the feel of the experience; it felt very safe. A remarkably good hotel.
This beautiful hotel is located in the heart of Mayfair so is perfectly placed for shopping, restaurants and any other Central London activities. The room was generous in size, spotlessly clean and the bathroom and wardrobe rather large. All of the staff were very courteous and attentive, and the bar is definitely worth stopping by for a drink or two. We felt particularly safe with the hotel's protocols in this time of pandemic and look forward to returning to stay again. If you are looking for seamless customer service in a stylish and special but not stuffy hotel this is the place to stay!
It isn't the cheapest hotel in London but it's certainly the best and you do really feel the benefit of paying a bit more. I have stayed several times, and across the Rocco Forte range, and the standards never slip even this time during the COVID pandemic. I travelled with my eldest daughter (15) for the weekend and we were both made to feel incredibly welcome and the small touches (which I won't embarrass everyone with here) just make you feel fantastic. Breakfast was excellent and just the right side of old-fashioned! I cannot recommend Browns enough for a special stay and to treat yourself to real, unfussy luxury. Special mention has to go to Dennis who was brilliant and really personifies everything that Browns is about. We'll almost certainly be back in 2021.
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