We were looking for something different - not the typical 5* hotel, but rather good vibes, luxurious feel and great location. We stayed 1 night, Friday night and had lunch, and dinner at the hotel. We experienced warmth and genuine staff willing to go the extra mile and make us feel right at home. The restaurant serves tasty sushi and satisfying portions, amongst other fine dining options - we had sushi at lunch time. In the evening we stayed at The Long Bar and were entertained by Yanush's signature cocktails - a MUST share!!! Dinner was good, beef on the rib was lovely with added tasty baked veggies as a side dish. Presentation was lovely! We were upgraded to a suite, the same bedroom style, but just larger ‘open plan’ room radiating a clean and neat luxurious feel with not too much clutter. - Fantastic. We thank the whole team for their warm welcome! We look forward to spreading the vibe!…
We had a fantastic celebrations in the Long Bar with the DJ pumping out some great tunes. We had 30 guests, the Bar Staff couldn't of been more attentive. The quality of the cocktails was excellent, with the staff always happy to go off menu. Olivier Secret organized our wedding breakfast, ensuring we had a private area where our guests could enjoy a relaxing breakfast. Olivier chilled a couple of bottles of champagne for the more hardy guests. All our guests commented on the super helpful Fernando, the front desk manager who ensured our guests rooms were ready for those that had travelled. Excellent venue and attentive staff, we will be back soon!
We had a great stay at the Sanderson hotel. Excellent customer service, clean and stunning room, absolutely amazing staff in all areas. We enjoyed the afternoon tea, cocktails and breakfast, all was very tasty. The gym also had lots of equipment. Would highly recommend, the hotel looks modern and chic. We only encountered one small issue with the room service but it was taken care of by the front of house team in a serious and professional manner. We stayed in other hotels from the Morgans hotel group and this hotel lived up to the standard. We are excited to return one day.
What’s not to like about this hotel. Very stylish inside, rooms great size, bed huge and comfy. Loved the interior of the room. Robes and slippers were a nice touch. I was celebrating a special birthday, and when we got back to the room there was cake, with a lovely birthday message from Fernando, which I thought was a lovely touch. We were also given two vouchers for a cocktail at the bar. All staff were friendly hand helpful, from the door staff, bar staff and receptionists. Andre was particularly helpful and friendly. Can’t wait to return. You
Amazing experience with great and attentive customer service! We can strongly recommend the Long bar - the bartenders were really nice, the cocktails were magical! Also the main courses in the restaurant were so delicious! A special thanks to Fernando for looking after us like royalties!
This hotel is situated in a great location, a short distance from Oxford Circus. The overall venue is Spartan, clean but feels a little dated. It lacks the passion and detail from the staff to delight and surprise; that extra special something. For example, helping us to our room and showing us all the quirky things and how it all worked. Light switches were not immediately obvious and on entry to the room is was dark as we were surrounded by a wall of curtains! Similarly, the shower was not obvious with its controls; it took a while to work it out. Nevertheless, the bed was super comfortable and the coffee / tea in the room was great. The breakfast was great, however, if you wanted a set breakfast like eggs Benedict, this was extra. It should be included when booking with “breakfast included” option. We received a complimentary drink at the long bar. The cocktails were great and good to know that the bar was open late for residents. However, it did feel like you needed a map and compass if you needed the toilet when in the bar; they were so far away! Nice chap on the door and Fernando on the front desk!…
Always a pleasure staying at Sanderson. The reception team makes my stay great each time. They are very quick, welcoming and a great help. Specially Emily from reception always smiling and ready to help. Rooms are comfortable and big enough. The longbar is always happening. Good to grab a drink after work. Looking forward to my next stay.
I stay here mostly because of its prox to Soho square. The hotel is mod and minimalist. The rooms are sometimes hard to navigate b/c of their minimalism i.e light switch locations and lack of shelving in the shower. Nonetheless, breakfast is awesome, the bar is cool at night, and on this particular stay, Emily was over the top nice during the checkout. I’ll be back.
This hotel looks glossy on social media but in reality it's very run down. Nothing about the visit was 5*. It was shabby and dirty. The staff were very sweet but the service lacked finesse. Miles below the standard of its competitors.
Visiting from New York we wanted to find the cutest spots for tea. Our host, Melody was the kindest person we’ve met in London. Directed us to the best foods and teas. Lovely experience ~ waiters Gabi & Jose were outstanding as well! Thank you for such a wonderful lunch ~ Ray (Razerviee)
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