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22 Stanley Gardens, London W11 2NG England
Lowest prices for your stay
Expedia.com
$493
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Free cancellation until 05/27/22
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Booking.com
$470
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Free cancellation until 05/26/22
Agoda.com
$419
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Travelocity$493
Hotels.com$493
Priceline$470
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Traveler (152)
360
Panoramas (15)
Room & Suite (284)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Portobello Hotel
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#496 of 1,207 in London
Location
4.5
Cleanliness
4.3
Service
4.4
Value
3.7
Located on a quiet street in the centre of West London's Notting Hill, famed for its eclectic spirit and eccentric charm, The Portobello Hotel is two converted neo-classical mansions with 21 bedrooms. One of London's most well-known boutique hotels, it was founded in 1971 and ever since has been THE hotel for those in the know from the world of music, show business and fashion. It has hosted many famous faces over the years. A stone's throw from the world famous Portobello Market, the transit links of Notting Hill Gate and an easy stroll to Kensington Gardens, The Portobello Hotel is ideally situated for those wanting to take in the local culture and many sites of London.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Bar / lounge
Breakfast buffet
Complimentary Instant Coffee
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Quiet
Languages Spoken
English, Polish, Portuguese
266Reviews8Q+A58Room tips
Traveler rating
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Popular mentions
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Most Recent
LeggettJody wrote a review May 14
3 contributions1 helpful vote
We’ve just returned after staying in room 1. Wow, what a beautiful room, we felt like we were abroad. Fab facilities, spotlessly clean. Service faultless. What a gem! We will be back again! Highly recommend!
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Date of stay: May 2022Trip type: Traveled
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PaulG/Suisse wrote a review Mar 2022
15 contributions7 helpful votes
Small boutique hotel near Notting Hill. Very good location. Refurbished rooms are of a high quality, not cheap but I would suggest a room overlooking the gardens which are beautiful. The reception and small lounge / dining area needs refurbishment and not great for a first impression. Only thing is that my A/C wasn’t working despite calling the technician who didn’t fix it. The Continental breakfast which was included was pretty sad. 2 Slices of toast, jam, butter, yoghurt and an apple. No sign of any pastries that were said to be included. Very friendly and helpful management and staff.
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Date of stay: March 2022Trip type: Traveled
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Terry W wrote a review Feb 2022
Bracknell, United Kingdom1306 contributions329 helpful votes
+1
We had booked the comfy double and on arrival were upgraded to the Splendid Room. The bathroom was possibly the smallest we have ever had in a Hotel, smaller than the in the Premier Inns. Looking back at the website, the comfy Double room appears to have a bigger bathroom. Pleasant check in, apart from the fact that the receptionist spoiled the surprise of me ordering champagne to be served in the room 30 minutes after we checked in, blurting out - "you ordered champagne" and out, breakfast served to the room as the dining room was out of operation, we had continental included in the £230 a night rate. Cooked was extra but not expensively extra. Comfortable bed and an open bath in the bedroom? Overlooking the communal grounds behind the Hotel Great location is dining at Core.
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Date of stay: February 2022
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Stephanie H wrote a review Feb 2022
1 contribution2 helpful votes
Booked a room one month earlier via a booking site, for 1 adult 3 children (£300pn). Had email interaction a few days before asking them for a local recommendation for a dinner reservation to appeal to myself as well as my children. So I assumed they might of realised there was a discrepancy with the booking? On arrival, checked in (children present), to find the room only having 2 single beds. On returning to reception the receptionist (Paulina Newson) told me all I could do is book another room (two floors up) for 2 people to sleep in, for another £200. Paulina called the manager, who refused to talk with me. I asked if I could cancel the room as it didn’t meet our needs and I was told “NO”, no refund. So I’m in London late in the evening with 3 children, feeling like I have either lost £300, or now have to pay a further £200… I called the bookings company (Agoda) who apparently secondarily booked through bookings.com. They were very polite (on hold for 1/2hr) before saying they would email me a response asap. I have now had to book the second room and hope to reclaim the cost back. In the meantime Portobello Hotel have added a further £20 to the room cost! (£220). It is all not ideal. Having to put two children in one room, myself and youngest two floors up. If this could of been resolved at 6pm instead of 9.30pm, I might of had other options. Zero compassion shown, really poor customer service and I must flag up the fact the manager refuses to engage. Think carefully before booking this hotel. They take no responsibility for mistakes their partners make for securing rooms. Or offer to help sort the problem. They say they have had lots of problems with bookings. But zero desire to help the customer and not really finding a solution for a family booking. Surely a breech of heath and safety to have children in a room alone.. but without a refund, I am unable to book a room elsewhere. By the way, neither rooms look like a comfort room, which I had booked / expected. I think I will be faced with patrolling the corridors at night to check they are all safe. Not a restful night (at £500!).
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Date of stay: February 2022Trip type: Traveled
Room Tip: Avoid this hotel
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2 Helpful votes
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sailorGBR2015 wrote a review Feb 2022
Westbourne, United Kingdom16 contributions5 helpful votes
Just like being at home which was much better than being at a large hotel. Cosy quiet and comfortable. I was well looked after. This boutique hotel was perfect for my stay as I was going to the theatre in the West End. This was my second stay and I’m sure I will be back. There is no parking here but I was assisted to place I could go which was very helpful as I got lost finding my way to the car park. I felt everything was done to make my stay relaxing and have everything I needed. The crisp white sheets and comfortable bed had me asleep as soon as my head hit the pillow. There is also something I love about being wrapped in a thick white rope when I put on my morning makeup. Thank you.
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Date of stay: February 2022Trip type: Traveled
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Tony H wrote a review Jan 2022
Cambridge, United Kingdom3 contributions2 helpful votes
A wonderful stay at this chic hotel which, although tucked away in Notting Hill, is only a five minute uber or taxi wait away from central London. A seven minute walk to local coffee shops, restaurants, the Notting Hill tube (Central Line) and directly across the road from the three Michelin star 'Core' restaurant. Recommend room #13 with a huge comfy four poster bed. Furniture was in keeping and more than functional so plenty of storage for longer stays. The breakfast in bed 'standard' option was a nice touch which operated as a wake-up call as well as a tasty start to the day. Food was well prepared and delivered on time which made a nice change to the usual queueing melee of the chains. Free WiFi which proved reliable during the stay. Staff were eager to help where required (which wasn't much) and always friendly. We took the option for a romantic saunter into central London via Hyde Park which was less than sixty minutes but we could have taken the tube and been there in fifteen (with the walk to the tube). All-in-all a lovely stay and we will definitely return. I've seen comments about it being 'overpriced' but i disagree. I stay in London a lot and, considering the quality of the accommodation, I considered it excellent value.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Room Tip: Room #13 was fabulous!
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chrisd202017 wrote a review Nov 2021
San Francisco, California9 contributions2 helpful votes
We had a great time staying here. The standard "Comfy" room was tight and the bathroom was tiny! However, the staff; Greg and Diana, were delightful. The hotel is in a great location; walking distance to Notting Hill Tube and close to Portobello market. Sally Clarke's is around the corner for breakfast. It is nicely decorated and clean with good bed linen. Overall, a lovely place to stay, we'll definitely be back but in a bigger room; go for a "Roomy" or "Splendid".
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Date of stay: November 2021
Value
Location
Service
Room Tip: The cheaper rooms are small so go for "Roomy' or above.
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Sunshine783467 wrote a review Sep 2021
3 contributions2 helpful votes
We stayed here for a weekend break. Whilst the communal areas, staff and location are fantastic the hotel lets itself down by relying heavily on its location and its history. As a Londoner this hotel is hugely overpriced and I think you can get much better for your money nearby. Our bedroom was ok more shabby than shabby chic however the bathroom was a massive let down! One big room with a bath and a tiny showroom with WC which was more appropriate for a Premier Inn - hugely disappointing I wanted to leave but my partner convinced me to stay. Having travelled extensively and stayed in some wonderful boutique hotels this is not what I would expect for nearly £500 a night. Judging by some other reviews it maybe simply down to what room you are lucky to get but this room was described as one of their signature rooms! I am afraid I wouldn't go back and for our next trip to Nottinghill we will stay elsewhere or in an AirBNB.
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Date of stay: September 2021
Rooms
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Service
Room Tip: Double check what your bathroom is like 1st!
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2 Helpful votes
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lovelab2010 wrote a review Sep 2021
Belfast, United Kingdom34 contributions8 helpful votes
+1
I had a Lovely overnight stay in this hotel. Since every room has a different theme, I requested for a specific bedroom and got same. I had a great time walking around the neighbourhood it was so quiet, the houses are nice and colourful. It is near the Portobello Road market where you can find a number of cafes, vintage shops a lot more. Staff were very pleasant and helpful as well. Got free chocolates too. 😉
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Date of stay: August 2021Trip type: Traveled
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Robin Y wrote a review Aug 2021
Leicester, United Kingdom4 contributions
We had a fabulous weekend break at this hotel. Superb setting, hotel full of decor and charm, lovely stylish room, and the hotel staff were really friendly and helpful throughout our stay. Highly recommended,
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Date of stay: July 2021Trip type: Traveled
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PRICE RANGE
$290 - $365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portobello hotel london
LOCATION
United KingdomEnglandLondonNotting Hill
NUMBER OF ROOMS
21
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Frequently Asked Questions about Portobello Hotel
Which popular attractions are close to Portobello Hotel?
Nearby attractions include Electric Cinema (0.2 miles), Notting Hill (0.2 miles), and The Notting Hill Bookshop (0.3 miles).
What are some of the property amenities at Portobello Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Portobello Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Portobello Hotel?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
What are some restaurants close to Portobello Hotel?
Conveniently located restaurants include Core by Clare Smyth, Osteria Napoletana, and Unico Gelato & Caffé.
Are any cleaning services offered at Portobello Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Portobello Hotel?
The staff speaks multiple languages, including English, Portuguese, and Polish.
Are there any historical sites close to Portobello Hotel?
Many travelers enjoy visiting Churchill War Rooms (3.3 miles), Houses of Parliament (3.5 miles), and Westminster Abbey (3.4 miles).