The Dorchester
53 Park Lane Mayfair, London W1K 1QA England
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Room & Suite (392)
Dining (200)
What is Travelers’ Choice?
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What you can expect during your stay
- Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#104 of 1,203 in London
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Nightclub / DJ
Babysitting
Airport transportation
Paid private parking on-site
Wifi
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
146Restaurantswithin 0.3 miles
42Attractionswithin 0.3 miles
Contact
53 Park Lane Mayfair, London W1K 1QA England
Getting there
Hyde Park CornerUnderground6 min
Green ParkUnderground9 min
Rental CarsSee rental cars from $25/day
1957Reviews18Q+A100Room tips
Reviews
Traveler rating
- 1,510
- 263
- 106
- 43
- 36
Time of year
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Language
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Selected filters
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- English
Popular mentions
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Most Recent
Well we experienced two levels of food service at The Dorchester Hotel. We had afternoon cream tea and served champagne first. Shortly afterwards we received a plate of sandwiches, which when we finished we had to ask if we can place our tea order. The pots of teas arrived at the same time as the scones, cream and homemade strawberry jam. This was followed with some fancy and delicate cakes, which we could eat, as we was full. So the waiter boxed them up for us. However when we received the bill, there was a 15% service charge, so we asked the waiter to remove it. But he asked why, as his manager would question him. I explained that we shouldn't have to ask for our pots of tea, but the waiter said that they don't normally take the tea order until the sandwiches are served. However I pointed out that other tables the pots of tea where delivered with the sandwiches. Finally the waiter seems annoyed and didn't have the courtesy to say goodbye. The breakfast service was on a different level and something you expect from a luxury 5 star hotel. I had poached eggs and the waiter asked how I would like them cooked - soft, medium or hard. With the pastries bowl, he suggested trying the charcoal raspberry crossiant as it was his favourite. It was so lovely and truly unforgettable tasty. I even asked if I could take a charcoal raspberry crossiant with me.... The waiter couldnt do enough for us and completely different level of service to the previous day afternoon cream tea. Without the experience of the afternoon cream tea service, I would of rated it 5/5…
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Date of stay: June 2022Trip type: Traveled
Helpful
Had the most amazing stay to celebrate my 50th birthday. We were joined by friends who also stayed through and we all said it was the most amazing stay in London that all of us have had and we have been fortunate enough to stay in some amazing places. Everything about The Dorchester is truly spectacular. Rooms are beautifully decorated, the hotel throughout is classic but not stuffy. The service is incredible at every single stage, from reception, to waiting staff and bar staff. Staff just seem to anticipate what you need and nothing is a problem and they will do their best to accommodate in any way they can. I think this is what really elevates this hotel for me is the exceptional staff. They truly made my celebration one to remember, all the little touches such as our room had balloons and a cake as well as a gift of a scarf, all of which made my experience a memory which I will always cherish. The hotel is also very centrally located so easy access to everywhere we needed to go, but we didn't venture out much as just enjoyed the hotel and all it had to offer. You can visit the spa facilities at the sister hotel 45 Park Lane which were truly beautiful and luxurious. All in all a truly fabulous experience that everyone should try at least once in their lifetime.…
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Date of stay: November 2021
Rooms
Location
Service
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Response from Luca Virgilio, General Manager at The Dorchester
Responded 4 days ago
Dear 555nabeelac, What wonderful feedback – thank you! It’s really great to hear you had an incredible stay to celebrate your 50th birthday and we’re honoured you allowed us to be part of this special celebration. We truly appreciate your thoughtful words and I’m so glad you left with such positive memories. Thank you again and we look forward to welcoming you back to The Dorchester soon. Sincerely, Luca Virgilio General Manager The Dorchester
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We had Sunday Lunch at the Dorchester to celebrate our 30th wedding anniversary. The food was fabulous, the attention to detail was first class and all the staff were amazing. If you are in London and you really want to treat yourself then try the Dorchester it really is 5 star.
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Date of stay: May 2022Trip type: Traveled
Helpful
From the very start at check in the staff were amazing, extremely helpful, polite and courteous, we experienced the same high level of service throughout the hotel, in the restaurants, the roof top bar. A bottle of Champagne along with a cake and other little treats were in our room to welcome us during our Anniversary stay. The food was excellent as was the service during our stay nothing was to much trouble, it was a absolute pleasure for us to stay there and we are looking forward to returning. Please pass on our thanks and appreciation to all your staff they were all superb many thanks regards vaughan T
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Date of stay: June 2022
Value
Rooms
Service
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Response from Luca Virgilio, General Manager at The Dorchester
Responded 2 weeks ago
Dear 985vaughant, Thank you very much for taking the time to share your fantastic feedback following your stay. I know my colleague Vincent McGrath has been in touch with you already, however I personally wanted to reach out and thank you for your wonderful comments. I’m so glad you had a fantastic anniversary stay and that you were well cared for by the team during your time in residence. The team will be really touched by your kind words so thank you once again for sharing these with us. It was our pleasure to have you stay 985vaughant and we look forward to welcoming you back soon. Sincerely, Luca Virgilio General Manager The Dorchester
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Absolute perfection. From the moment we booked, to check in, our stay to check out, our entire experience was flawless. The Hotel is classically charming. The staff is extremely well trained and professional. We were fortunate to check in with Fabiana who is so lovely. Every care and need was attended to. Our room was beautifully appointed. They even had a baby gift waiting for us! Room service was correct and delicious every morning. The Mayfair district is an excellent location as the hotel is a block from beautiful Hyde Park. It’s also very near Harrods if shopping is your desire. The Hotel was under construction while we were there but we were not disrupted by this. We look forward to a return visit to The Dorchester once again.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Luca Virgilio, General Manager at The Dorchester
Responded 2 weeks ago
Dear VSK220, Thank you very much for taking the time to share your feedback following your stay. I know my colleague Vincent McGrath has been in touch with you already, however I personally wanted to reach out and thank you for your wonderful comments. I’m absolutely thrilled your stay was flawless and you enjoyed your time at The Dorchester. The team will be really touched by your kind words so thank you once again for sharing these with us. It was our pleasure to have you stay VSK220 and we look forward to welcoming you back soon. Sincerely, Luca Virgilio General Manager The Dorchester
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Super expensive but you get what you pay for I guess! Very smart but a wonderful treat. Thoroughly enjoyed our stay and felt we had really experienced London at it's best. There are quite a lot of people there who want to be seen and it can feel a little intimidating but we expected that and the people watching and the people posing is part of the fun!
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Date of stay: March 2022
Location
Cleanliness
Service
Helpful
Response from Luca Virgilio, General Manager at The Dorchester
Responded 2 weeks ago
Dear carolpM9038OS, Thank you very much for taking the time to share your feedback following your stay. I’m delighted you had a lovely time in residence and you felt like you experienced London at its best! Thank you once again and I hope we have the opportunity of welcoming you back soon. Sincerely, Luca Virgilio General Manager The Dorchester
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+1
I really cannot find enough superlatives to describe this exceptional hotel. We had the most incredible 2 night stay for our Wedding Anniversary. We aren’t used to living like this at all so we felt like a King and Queen. Nothing is too much trouble and every single member of the staff were so attentive and seemed truly happy to have us there.
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Date of stay: May 2022Trip type: Traveled
Room Tip: There is a swimming pool at 45 the sister hotel just up the road. We didn’t know this otherwise...
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Helpful
Response from Luca Virgilio, General Manager at The Dorchester
Responded 2 weeks ago
Dear Mrs Trace, Thank you very much for taking the time to share your lovely feedback following your stay. It’s great to hear you were so well taken care of by our great team of service professionals and you enjoyed your time in residence celebrating the wonderful occasion of your wedding anniversary. Your kind words about the team and your time with us are truly appreciated and we look forward to welcoming you back to The Dorchester again soon. Sincerely, Luca Virgilio General Manager The Dorchester
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Stayed for one night here celebrating my first year wedding anniversary. This place is above 10/10. From the moment I arrived all my worries were taken care of. A truly remarkable group of Individuals delivering a service that cannot be mirrored by any hotel I have ever stayed or will ever stay. My wife loved the experience .. Emma and her team at the front desk deserve a massive shoutout and should celebrate there hardwork. Thank you to everyone at the Dorchester :) wonderful touch with the balloond and complimentary cake :)
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Luca Virgilio, General Manager at The Dorchester
Responded 2 weeks ago
Dear Rkhan0807, Thank you very much for taking the time to share your fantastic feedback following your stay. I’m delighted you were well taken care of by our great team of service professionals and you enjoyed your time in residence celebrating the wonderful occasion of your first wedding anniversary. Thank you also for specifically mentioning Emma as well as the service you received from the team as a whole. Your kind words are truly appreciated and we look forward to welcoming you back to The Dorchester again soon. Sincerely, Luca Virgilio General Manager The Dorchester
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We booked a table for five in celebration for a friend’s birthday. Service was great on the day, sandwiches were average, scones really tasty, ambience fantastic. They overcharged us by two extra afternoon teas, weren’t apologetic about it at the time and we had to spend time the following week chasing up our £200 refund. Poor communication and please do check your bills carefully.
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Date of stay: May 2022Trip type: Traveled
Helpful
Afternoon Tea at the Dorchester.’Wonderful experience. Great food, excellent service, superb piano player. Just as you would dream from such a great venue and not too expensive for such a great afternoon.
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Date of stay: May 2022Trip type: Traveled
Helpful
PRICE RANGE
$1,160 - $1,755 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the dorchester hotel london, dorchester hotel london, dorchester london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
244
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Claim Your Listing Frequently Asked Questions about The Dorchester
Which popular attractions are close to The Dorchester?
Nearby attractions include Apsley House (0.3 miles), Grosvenor Square (0.3 miles), and New Zealand Memorial (0.3 miles).
What are some of the property amenities at The Dorchester?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Dorchester?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Dorchester?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Dorchester?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Dorchester?
Conveniently located restaurants include The Park Room, Iran Restaurant, and JW Steakhouse.
Are there opportunities to exercise at The Dorchester?
Yes, guests have access to a fitness center and a sauna during their stay.
Does The Dorchester have airport transportation?
Yes, The Dorchester offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Dorchester?
Yes, dry cleaning and laundry service are offered to guests.
Does The Dorchester offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Dorchester?
Many travelers enjoy visiting Churchill War Rooms (1.0 miles), Tower of London (3.3 miles), and Houses of Parliament (1.3 miles).