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16 Carlos Place, London W1K 2AL England
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Traveler (740)
Room & Suite (297)
Dining (79)

About

#6 of 1,148 hotels in London
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
At the beating heart of London’s Mayfair Village, The Connaught redefines the British luxury experience. An expertly judged blend of tradition with the utmost modernity, The Connaught is the insider’s choice for connoisseurs in the art of living well; where highly personalised service and a passion for hand-crafted detail, mixes effortlessly with a contemporary boldness that captivates and draws you in.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Paid private parking nearby
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Massage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Luxury
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
241Restaurantswithin 0.3 miles
96Attractionswithin 0.3 miles
Neighborhood
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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1,394Reviews8Q+A100Room tips

Reviews

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Anna H wrote a review Today
3 contributions
Very nice classic hotel. Very friendly staff. We only had breakfast at the hotel but the breakfast itself is reason enough to come back. It was very hot during our stay but the room was airconditioned and didn't make any noise. It was birthday during the stay and the staff left a delicious chocolate cake in our bedroom. I really enjoyed it and would come back.
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Date of stay: July 2020
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919annabelh wrote a review Jul 2020
Reading, United Kingdom112 contributions22 helpful votes
This was our first weekend away since lockdown and our first stay at The Connaught, definitely not our last! What a truly fabulous hotel, from the welcome to our departure, the staff were fantastic. Our room was so comfortable and clean, and just what we needed. The restaurants were wonderful, especially the Hélène Darroze Summer taster menu, which was out of this world. The Sommelier and Assistant Managee could not have been more friendly or knowledgeable and made our evening extra special. I would also highly recommend the Coberg bar, the Manager there was fantastic. The hotel is situated in a beautiful square, very close to Oxford St and New Bond Street. Thank you all for such a relaxing weekend.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from The Connaught Hotel, Other at The Connaught
Responded 1 week ago
Dear 919annabelh, Thank you very much for taking the time to share your review on TripAdvisor following your stay. It was a pleasure having you with us and I am delighted you enjoyed your visit in particular Helene Darroze and the Coburg Bar. We hope to welcoming you back again very soon to The Connaught. With kind regards, Boris Messmer Hotel Manager
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M.H 22 wrote a review Jul 2020
Barnsley, United Kingdom1 contribution
Excellent from the moment we arrived! The friendly and attentive members of staff, in all aspects of the hotel, made the stay very enjoyable and pleasant. The social distancing measures put in place made us feel very safe and reassured us that all precautions had been taken to minimise the risk of COVID-19. We will definitely be returning very soon!!!
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Date of stay: July 2020Trip type: Traveled with family
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Response from The Connaught Hotel, Other at The Connaught
Responded 2 weeks ago
Dear hvdub22, Thank you very much for your kind review and I am delighted you enjoyed your visit. I appreciate your feedback on the service you received and on our new safety measures at the hotel to ensure the well-being of our guests and our staff. It was pleasure having you with us and we look forward to welcoming you back again soon. With kind regards, Boris Messmer Hotel Manager
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drivervet wrote a review Jul 2020
Cambridge, United Kingdom72 contributions42 helpful votes
+1
An oasis of calm in Mayfair, The Connaught has class and style without any of the flash and brashness of many of it’s competitors. The rooms are divine, immediately welcoming and comfortable, well thought out and intuitive. The biggest asset of the hotel though are it’s staff. Genuine and warm, providing effortless service and professionalism. A new favourite
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Date of stay: July 2020Trip type: Traveled on business
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Response from The Connaught Hotel, Other at The Connaught
Responded 2 weeks ago
Dear drivervet, Thank you very much for taking the time to share your review following your stay at The Connaught. I am delighted you had a pleasant stay and I will certainly be sharing your kind feedback with the team who will be pleased to know they could make it a memorable visit. We look forward to welcoming you back again soon. With kind regards, Boris Messmer Hotel Manager
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The_Loup_Garou wrote a review Jun 2020
Phoenix, Arizona144,400 contributions2,155 helpful votes
+1
An Excellent Stay We returned to London, after several days in Somerset, in September. As I knew that we would be taking the early train into London, and as we did not fly out of Heathrow, until early afternoon, I wanted to stay back in town, and not out by the airport. We have spent time at The Connaught, dining there, going to the bar there, and enjoying ourselves at this beautiful property, but we had never stayed there - until this trip. I had booked through American Express Fine Hotels & Resorts, for a Jr Suite. This included a dining/beverage credit, and a “welcome amenity,” as well. We arrived early, and went to the registration desk, to check in. We were warmly greeted, and welcomed to The Connaught, and informed that we had been upgraded, but that the room was not ready yet. I had expected this, as we were arriving early. I handed off my luggage, and we retired to the Coburg Bar (one of our favorites in all of London), for wine. In fairly short order, a gentleman approached our table, and introduced himself as our butler, and asked when we would like for him to escort us to our room. In just a few sips, we were ready, and met him in the lobby. We made a few short turns, and were beside a small, almost hidden, virtually private elevator, beyond The Connaught Bar, and a lovely Moon Tree in the Garden of Illusion. One floor up, and we were led to the end of the hallway, to The Mews Suite - Room #24. Being unfamiliar with the rooms at The Connaught, I did not know about The Mews Suite, or what to expect. The gentleman led us into an entrance foyer, with a staircase up to the suite. We followed, and were very impressed - the suite was immense, with a small dining area, a large living room, a baby grand piano, a wall of entertainment devices, a mini-kitchen and a small patio with a table, two chairs and a heater. The only thing missing was a bedroom? Well, that was up one flight of stairs, and while not quite so large as the lower level, was very spacious, itself. All of our luggage was waiting for us there. We had a large bathroom, just off of the bedroom. The living room/dining room area had a full bar, with sink, and an array of wines, spirits and snacks, plus a complete coffee counter, with coffee maker, a tea kettle and coffee caddy. There was a small kitchenette w/ separate sink, small range top, two-slice toaster and microwave oven. There were cups, plates, flatware, wine glasses of three sizes/shapes (very nice wine glasses too), plus a wine decanters and water glasses galore, as well as bottled water. There were even two picnic blankets! One could easily live in the Mews Suite for a rather long time, and certainly entertain several guests. The TV in the living room was quite large, and high-def, plus was a SmartTV unit, as well. The décor was exquisite, with a lot of lovely cherry wood wall panels, then off-white, or pale pastel walls, with colorful artwork. One theme, which repeats itself is the circle - lighting fixtures, lighting over nightstands, bases of lamps, small coffee tables, circles are everywhere. The lighting was something to behold, with indirect recessed ceiling areas, and then individual fixtures, all over each room, plus very useful floor lamps. All of the staircases had under-lighting Upstairs, the king bed was very comfortable, and had attractive under-lighting, as well. The closet space was more than adequate for even our clothing, and we had been on the road for over a week. There were also mirrors, opposite the closets, so that one had a full-length view, before going out. There was a built-in desk in the bedroom, with a full compliment of stationary, and envelopes, plus pins and clips. The bedroom had a second desk, with make-up mirror, and also an additional sitting area, with a loveseat. The only drawback was that the bedroom was under a gabled roof, so that the ceiling tapered a bit, near the dormer windows. There is a very large, wall-mounted high-def TV, directly across from the foot of the bed, which also had a bench. Given the square footage of the bedroom, there was more than adequate space to walk around the bed.. The attractive design carried over to the large bathroom, with white marble, and matte black fixtures. The layout was very good ergonomically, with the floor plan basically in a T. The two sinks were on either side of the base of the T, with the full walk-in shower to the left, a soaking tub (non-jetted) in the center, and then the toilet to the opposite side. The shower had both a rain head, plus a hand-held wand, all in that same attractive matte black finish. The water pressure was great, as was the hot water. Beneath each of those sinks, each in a small vanity, there were shelves for towels, and then beside each, there were small storage shelves. The overall lighting was excellent, and there was even recessed lighting in the shower - a nice touch. Having the sinks on either side of the room, made for great room, if two people are shaving, getting dressed, etc., at the same time. The bathroom was adjacent to the bedroom, and separated by two etched glass doors, so if one was sleeping, while the other was getting dressed, it could be a bit of an issue - but one that we did not face on this stay. A very good layout, with a lot of useful considerations. The shades over the soaking tub were automated, with a remote control on the wall. The shower, each sink, and the soaking tub had a full compliment of The Connaught branded bath amenities, including a large jar of bath salt, for the soaking tub. In addition to the bath amenities, there was a nail kit, and a full compliment of cotton swabs, balls and makeup removal pads. The toilet was a Toto Washlet, which is a combo toilet/bidet, with heated seat, and several other controls. Now, this model is much easier to use, as it lacks some of the “features” of other computer-controlled Toto models. We encountered one, with a 200 page manual (just the English version), and more buttons than my Miele washing machine - it lit up, and played music, when one approached, as well as opened the lid, and heated the seat - a bit off-putting, when one stumbles into the bathroom, late at night. This version was much more simple, and useful, with a remote control attached to the wall, next to a telephone. The remote could be programed for personal settings for two different users. There is a second bathroom, just a toilet and a sink, off of the livingroom. All of the lighting controls were matte black switches in white face plates, carrying over the same theme, as the faucets, etc. There was at least one shaver outlet, near the left sink, and probably one near the right sink, as well. Each sink had a lighted makeup mirror. There was a hair drier, which worked well for my wife. The suite had two plush bathrobes, and copious soft, large towels. Almost all of the lighting had a dimmer, so the lighting levels could easily be adjusted, to just the mood one desired. There were three thermostats, and they kept both levels very comfortable. There was one main e-line telephone, two cordless hand units, and then a wall-mounted telephone in the toilet area. We had several AC/USB/Ethernet (2 CAT-5, or 6 outlets) panels, with US and UK plugs, plus one European (France?) outlet. These were scattered about the suite, and well-placed, near flat surfaces, so it was easy to charge one’s devices. The only possible issue was that there were so many, remembering where devices were plugged in, could take a moment - but for business travelers, so very convenient. I did not notice any device input for the TV’s, but then did not go looking for them either. During our stay, we dined on-property, at Jean-Georges, the Connaught Bar, the Connaught Grill and the Coburg Bar. We had hoped to dine at Hélène Darroze, but they had not reopened from a major refurbishment yet. All of our experiences were excellent. While we did not have many interactions with the staff, during this short stay, every person was wonderful, and very friendly, from our butler, to the doormen, to the front-of-house staff. I cannot compliment them all more highly. One aside: the Mews Suite has a secret entrance, in case one wishes to enter, or leave the hotel and the suite, and not be seen, by say a gather of paparazzi in the lobby - very convenient, but I have been sworn to secrecy, so cannot divulge where it is, or how it works - you will have to stay there yourself, and let the butler tell you the complete story. It is my understanding that when The Connaught underwent a major renovation recently, they created 5 unique suites, similar to the Mews. Each has a different theme, a different floor plan, different décor and style. Unfortunately, we did not get to tour any of the others, but if I were back at the Connaught, I would choose The Mews Suite, and just plan a visit to some of the others. We are very fortunate to have stayed at some amazing resorts and hotels, and in some breathtaking suites, some with large balconies (could fit a small band, and 50 of your closest friends - actually, one had such, plus a second smaller balcony, with a serving bar), some with their own catering kitchens, dining for 14, views of Tokyo Bay, Sydney Harbor and Porto with the river below (plus the Dom Luís I Bridge, and the entire city of Vila Nova de Gaia beneath us), and except for a view, I think that The Mews Suite is the winner, based on every aspect of it - grand style, comfort, amenities, utilization of space, and then the perfect service by the staff of The Connaught. The Mews Suite is beautifully conceived and wonderfully executed. Attention has been paid to even minute detail, and it shows through. From the lighting to the artwork to the use of warm wood every where, the suite is a masterpiece. I mean, who needs a view of the Douro River, when you have such beauty, in your suite? Yes, on the aggregate score, The Mews Suite, and The Connaught is the winner.
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Date of stay: September 2019
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Room Tip: The Mews Suite, #24, is one of the best suites we have ever stayed in
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Response from TheConnaughtHotel, General Manager at The Connaught
Responded Jun 16, 2020
Dear The_Loup_Garou, Thank you very much for taking the time to share your review following your stay last September. We appreciate your comprehensive description of the Mews Suite and pleased to hear you enjoyed your time in this special suite. Please do not hesitate to reach out to our Front Office team on your next stay, they will be delighted to show you our other feature suites at the hotel which are indeed all unique in their own way. We enjoyed having you stay at The Connaught and look forward to welcoming you back again very soon. With kind regards, Sandeep Bhalla General Manager
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PRICE RANGE
$737 - $967 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the connaught hotel london, connaught hotel london, connaught london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
121
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Frequently Asked Questions about The Connaught
Which popular attractions are close to The Connaught?
Nearby attractions include May Fair Bar (0.3 miles), Handel & Hendrix in London (0.2 miles), and Mayfair (0.3 miles).
What are some of the property amenities at The Connaught?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Connaught?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Connaught?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Connaught?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Connaught?
Conveniently located restaurants include Iran Restaurant, May Fair Kitchen, and The Foyer At Claridge's.
Are there opportunities to exercise at The Connaught?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Connaught have an airport shuttle?
Yes, The Connaught offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Connaught?
Yes, dry cleaning and laundry service are offered to guests.
Does The Connaught offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Connaught?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Czech.