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The Connaught

#18 of 1,068 Hotels in London
Certificate of Excellence
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619 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Los Angeles, California
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is superb. I visited again for my honeymoon and they made an extra effort. The suite was festooned with treats and flowers to celebrate our marriage. The service was excellent, though some of the younger staff are bit confused at times (that poor young French girl could never seem to get it right). The Reservations Manager was exceedingly... More 

Helpful?
1 Thank Leif R
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Dear Leif R, Thank you very much for your charming and thoughtful review which I have shared with the entire team, who are delighted you have such high affection for The Connaught. I am truly privileged that you chose to visit our hotel again for your honeymoon and I was very pleased that you enjoyed the professional, courteous and engaging... More 

London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff is unbelievably nice and helpful. I had a problem with the payment and they were all just helpful and kind. Raymond de Toulouse must be the best member of staff I've ever seen. The room was lovely and quiet. The service (laundry, breakfast etc) are perfect.

Helpful?
1 Thank sdc96
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Dear sdc96, Thank you ever so much for your lovely feedback during your stay with us. It is always so rewarding to receive such charming comments on the team at the hotel and I will be sure to pass on your kind words to Raymond who will be delighted that he made your stay even more special. We hope to... More 

Zulte, Belgium
Level Contributor
195 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a typically Britsh hotel. In many ways old fashioned, but still to be appriciated. This hotel is very well situated for business as well as for shopping. The rooms are very well maintained and serviced.

Helpful?
1 Thank Ignace D
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Dear Ignace D, I would like to thank you for taking the time to share with us your review following your recent stay with us. Indeed, The Connaught Hotel holds a lot of history dating back from the early 19th century which is, what I believe, makes us unique. In addition, it is enviably well located in the heart of... More 

Houston, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My recent stay at The Connaught was without doubt the best hotel stay I've had in quite a long time. I stayed in The Grosvenor Suite, which was sublime. There is absolutely nothing I can think of which would have improved my stay, other than adding a few more days. The bar and restaurant were superb, relaxed, and very well... More 

Helpful?
1 Thank jlg77006
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Dear jlg7006, Thank you so much for taking the time to share your recent experience at The Connaught. I am delighted to read your kind and thoughtful feedback on our hotel which I have shared with the entire team at the hotel. We hope it is not long until we can welcome you again to The Connaught. With kind regards,... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Raymond at the front desk is indispensable. Top notch manager and hotel. One of , if not the best hotel in london. Service is great suites are great. Location is top notch . Service at both bars are also very good with attentive staff and waiters.

Helpful?
Thank matthew m
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Dear Matthew M, Thank you so much for sharing with us your recent experience at The Connaught. I am delighted to read your kind comments on our hotel and even more so that Raymond was able to make your stay a memorable one. I will be sure to pass on your compliments to him. We are indeed very lucky with... More 

London, United Kingdom
Level Contributor
248 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After an initial hiccup with our room upon arrival, which was professionally and politely managed by Raymond and his team. We enjoyed an excellent stay. The rooms are very well appointed in the newer part of the hotel. The contemporary side of the building. The location of the hotel is perfect. Pretty much faultless. Great food, great service. What one... More 

Helpful?
Thank WFN
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Dear WFN, Thank you for your comments on your stay with us. Firstly I would like to apologise that you had an issue with check in on your arrival at the hotel, however I am glad that Raymond and the team at Reception were able to rectify this for you. It is with great joy that I read your comments... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent a night at the Connaught over the past weekend to celebrate a special anniversary. From the second we walked into the lobby to the second we left, we were made to feel unbelievably welcome and relaxed. Unlike many high end hotels, the staff here have been trained to speak to and treat guests in a... More 

Helpful?
Thank gamma1975
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Dear gamma1975, Thank you for your review on your recent stay at The Connaught with your wife; your feedback and comments are extremely valuable to us. I am delighted to read that you very much enjoyed your time with us and that our hotel exceeded your expectations from the service of our team to our guestrooms, our bars, restaurant and... More 

Zurich, Switzerland
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second visit to the Connaught and it was a great improvement on our first stay. We were fortunate enough to be given a light and airy room on the fifth floor of the main building which afforded lovely views of the rooftops. It was decorated in a more traditional style but with all modern technology quite discretely... More 

Helpful?
Thank dayjj21
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Dear dayjj21, Thank you very much for sharing feedback on your second stay with us at The Connaught. Firstly, allow me to apologise that your first stay with us was not up to your expectations and I am delighted that you gave us a second chance to show you our usual standard of service and care. It is lovely to... More 

Waimea, Hawaii
Level Contributor
105 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We really enjoyed our stay here. It's a fabulous location and each room/suite is unique. They were lovely at the front desk. Half the butler staff were really great, friendly and hospitable. I won't comment on the other half. Housekeeping was top notch and very nice. We were upgraded to the library suite and it was large but 2 level.... More 

Helpful?
2 Thank pkmiles
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Dear pkmiles, I would like to thank you very much for sharing your feedback on your recent stay with us at The Connaught. Thank you for all your kind comments, it is most rewarding to hear that you enjoyed your visit and that the hotel, in particular our location and our guestrooms, as well as our colleagues exceeded your expectations.... More 

Los Angeles, California
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the hotel is well located should you want to be in the middle of mayfair. historical and grand. the rooms were not amazing but comfortable and very clean. rooms were not ready upon arrival which was a bit off putting for a hotel of this caliber but the staff was accommodating and very professional.

Helpful?
Thank raf823
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Dear raf823, Thank you very much for sharing your feedback and your positive comments on our staff as well as our location. The Connaught is indeed very well located in the heart of Mayfair, London’s most sought after area, in close proximity to the city’s main shopping and cultural district. I am disappointed to read that you were not satisfied... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Helene Darroze at the Connaught
Helene Darroze at the Connaught
Cuisines: French, European, Gluten Free Options
Espelette
Espelette
Cuisines: European, British, Gluten Free Options
Coburg Bar
Coburg Bar
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Small, traditional hotel with tranquil atmosphere, multilingual staff; overlooking one of the most picturesque spots in Mayfair. ... more   less 

Additional Information about The Connaught

Address: 16 Carlos Place | Mayfair, London W1K 2AL, England
Location: United Kingdom > England > London > Mayfair
Price Range: $599 - $1,220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Connaught 5*
Number of rooms: 121
Reservation Options:
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Also Known As:
The Connaught Hotel London
Connaught Hotel London
Connaught London
The Connaught London, England
Hotel Style:
#8 Spa Hotel in London
#18 Luxury Hotel in London
#49 Business Hotel in London
#51 Romantic Hotel in London
#132 Family Hotel in London
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