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The Capital Hotel, Apartments and Townhouse - London

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Traveler (318)
360
Panoramas (23)
Room & Suite (517)
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About

#146 of 1,170 hotels in London
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.3
Travelers' Choice
The 5 Star Capital Hotel evokes the feeling of a luxurious English mansion the moment you step into the stylish Victorian building.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Airport transportation
Meeting rooms
24-hour security
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Taxi service
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Private bathrooms
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, French, Russian, Spanish and 7 more

Location

22-24 Basil Street, London SW3 1AT England
The Capital Hotel, Apartments and Townhouse - London
4.5
4.5 of 5 bubbles1,629 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a coveted location, The Capital Hotel, Apartments and Townhouse - London receives accolades for its proximity to upscale shopping and the underground. Guests have called out the warm hospitality of the attentive staff, adding to the hotel's charm and sophisticated atmosphere. Despite some concerns over room conditions and perceived value, the establishment's cleanliness and daily upkeep earn rave reviews. Travelers seeking a blend of traditional elegance and convenience may find this hotel a suitable choice, though some may find room for improvement in terms of modernity and space.
Location
Convenient
Atmosphere
Charming
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed
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1629Reviews8Q+A100Room tips
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panos z wrote a review Yesterday
2 contributions
Very accommodating and centrally located. Highly recommendable for leisure and business. Staff was extremely polite. The elevator bit claustrophobic but other than that it is a great place to stay. Will definitely come again.
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Date of stay: February 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BMCH wrote a review Feb 18
2 contributions1 helpful vote
+1
We found a gem in Knightsbridge, just two steps away from Harrods. From the moment we arrived, we felt so welcomed by every single staff, particularly Enrico and Pastora who were brilliant during our dinner. The food was delicious and the service was superb. The room we stayed in the Townhouse was a good size and housekeeping provided us with turn-down service while we dined in the restaurant. We will stay again next time we visit London.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded 1 week ago
Dear BCH, Thank you for writing such a lovely review! Enrico and Pastora are thrilled to hear you enjoyed your dining experience with us. We offer a high level of care during our guests stay and it’s great to hear you appreciated the turndown service. We can’t wait to welcome you back soon. Kind Regards, Solomon Khaddour General Manager The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ach8082024 wrote a review Feb 4
Canton of Graubunden, Switzerland1 contribution
A perfect home in London both for holidays and business. Attentive and very friendly staff, great location next to Harrods and comfortable rooms. We can also recommend their private dining room for meetings, lunch and dinner.
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Date of stay: January 2024
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded 2 weeks ago
Dear ach8082024, We are thrilled to hear that you have found a home away from home with us. Our location is indeed very close to many amenities. It’s great to hear that you used many aspects of the Hotel. We can’t wait to welcome you back home soon! Kind Regards, Solomon Khaddour General Manager The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Z4Mike wrote a review Jan 2024
Hatfield, United Kingdom25 contributions20 helpful votes
Living less than an hour by train and tube from central London it’s hard to justify an overnight stay. But the pleasure of dinner or theatre can dim all too quickly on the last train home! So an overnight stay at the Capital Hotel for our anniversary turned an evening in London into a mini-break which felt like a real treat. From the moment we arrived, we were welcomed into the cozy lobby by the doorman, the fire banished the chill of a freezing January day in London. The welcome from Stella and the team on reception was equally warm. Despite arriving early just after 1pm expecting to just drop bags, we were told that our Junior Suite (a surprise upgrade) would be ready in about 10 minutes! So shopping in Harrods, which is only a few steps away was put on hold and we headed to the lovely bar for a glass of champagne till our room was ready. The Junior Suite on the 5th floor was lovely. The decor is Country House chic, antique furniture, fabric covered walls and soft lighting create a luxurious and cozy space. The suite had a small entrance hall with a guest loo/walk in wardrobe, a sitting room with large screen TV and tea/coffee station with the bedroom with a super king bed (super comfy with lux linens), and a second large screen tv through a large archway. A marble en suite with additional wardrobe space completed the suite. The hotel felt like a tranquil escape from the hustle and bustle on its doorstep. Once through its doors it’s hard to believe that everything Knightsbridge has to offer in terms of shopping and dining is just outside. Staying at The Capital was an absolute pleasure,the staff could not have been more welcoming and we will most definitely be back!
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded 2 weeks ago
Dear Z4Mike, Thank you for the amazing review. It’s fantastic to hear you celebrated your anniversary with us and very happy to hear you enjoyed the upgrade. We take great pride in offering a comfortable and relaxing space for folks to enjoy after a busy day or evening in Knightsbridge. Our Team is very happy to hear they made your stay with us memorable. Please do come back and see us again soon – much better than a cold last train journey home! Kind Regards, Solomon Khaddour General Manager The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abi Clegg wrote a review Jan 2024
5 contributions
Absolutely fantastic hotel. Amazing location, right next to Harrods and the tube stop. Room was beautifully decorated and it was a real bonus to have a bath. The staff were all extremely welcoming and helpful. We will definitely be returning.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded Jan 20, 2024
Dear AbiShallard, Thank you for taking the time to write a review about our hotel, We genuinely value and appreciate your feedback and we are very happy you enjoyed your stay. I will pass this on to our team who will be more than delighted to hear. On behalf of the entire team, I thank you for your lovely feedback and for taking time out of your day to do so, I very much look forward to welcoming you back to The Capital in the not too distant future. Kind Regards, Solomon Khaddour General Manager The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam wrote a review Jan 2024
London, United Kingdom2 contributions
A great overall stay for my family as the staff were very warm and welcoming. The suite was spacious and comfortable for a family of four. We enjoyed a tasty dinner and breakfast. The location is perfect. Would definitely recommend The Capital Hotel as a home away from home.
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: Location is great and minutes away from Harrods.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded Jan 20, 2024
Dear Adventure02328910439, Thank you for taking the time to write a review. We work hard to create a home from home experience. It’s good to hear you and your family found this and enjoyed our fantastic location. We can’t wait to welcome you back. Kind Regards, Solomon Khaddour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christoffer K wrote a review Jan 2024
Bergen, Norway3 contributions
I regularly stay at The Capital Hotel in relation to business. Location is good, quiet street in a safe area, but still close to everything. Harrods a few meters down the street same with tube connection. Always pleasant staff. Good breakfast and superb morning coffee to-go
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded 1 week ago
Dear Chizza79, Kind words indeed, thank you. It’s good to hear that staying with us makes your business trips more comfortable. We have a fantastic location with easy access to public transport. We enjoy looking after you each time you stay. We agree with you – the coffee is great. See you soon! Solomon Khaddour General Manager The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hiro N wrote a review Dec 2023
1 contribution
After my business trip to Southampton, I spent one night in London before flying back to the U.S. next morning. I chose this hotel mainly because of the location, which is less than a block away from Harrods. Hotel staff were very friendly and helpful. I also liked the room I stayed.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded 1 week ago
Dear Hiro N, Thank you for taking the time to write a review. We hope you had a smooth journey home after your business trip. We pride ourselves on the quality of the rooms and love our location. It’s heartening to hear that you did too. The Team are pleased to hear you found them friendly and helpful. We hope to welcome you back in the future. Kind Regards, Solomon Khaddour General Manager The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lmck2023 wrote a review Dec 2023
1 contribution
I have stayed here in total about 4 times over the years and love this place. I have tried other hotels in London but I will stay here from now on. I have found my place. Wonderful small bar for meeting friends and they had a great Festive Menu which was very reasonable.
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Date of stay: December 2023
Value
Rooms
Location
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded Dec 14, 2023
Dear lmck2023, We are very flattered to hear that you have found your favourite place with us! Our menus are designed to offer luxury dining at reasonable cost. It’s great to hear you enjoyed our current menu. We look forward to welcoming you back soon. Kind Regards, Solomon Khaddour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leon84fl wrote a review Oct 2023
1 contribution
Our room was spacious and homely, perfect for relaxing after a day out in the city. The location is excellent, with so many shops and restaurants within a walking distance, and Hyde Park is also near.
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Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded Dec 14, 2023
Dear Leon84fl Thank you for taking time to write a review. We work hard to create a home from home experience. It’s good to hear you found this and enjoyed our fantastic location. We can’t wait to welcome you back. Kind Regards, Solomon Khaddour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$265 - $442 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
capital hotel london
FORMERLY KNOWN AS
The Capital Hotel & Apartments - London
LOCATION
United KingdomEnglandLondonKnightsbridge
NUMBER OF ROOMS
72
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE CAPITAL HOTEL, APARTMENTS AND TOWNHOUSE - LONDON - Updated 2024 Prices & Reviews (England)

Frequently Asked Questions about The Capital Hotel, Apartments and Townhouse - London
What are some of the property amenities at The Capital Hotel, Apartments and Townhouse - London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Capital Hotel, Apartments and Townhouse - London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Capital Hotel, Apartments and Townhouse - London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Capital Hotel, Apartments and Townhouse - London?
Yes, paid private parking on-site and valet parking are available to guests.
Does The Capital Hotel, Apartments and Townhouse - London have airport transportation?
Yes, The Capital Hotel, Apartments and Townhouse - London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Capital Hotel, Apartments and Townhouse - London?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Capital Hotel, Apartments and Townhouse - London?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Portuguese, and Greek.