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The Capital Hotel, Apartments and Townhouse - London

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22-24 Basil Street, London SW3 1AT England
Lowest prices for your stay
Booking.com
$327
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Free cancellation until 10/15/22
Expedia.com
Only 5 left at
$364
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Free cancellation until 10/15/22
Trip.com
$234
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Free cancellation until 10/15/22
Official Site$432
Hotels.com$361
Travelocity$361
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (299)
360
Panoramas (23)
Room & Suite (506)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 12/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Capital Hotel, Apartments and Townhouse - London
Updated 12/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#115 of 1,196 hotels in London
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.3
Travelers' Choice
The 5 Star Capital Hotel evokes the feeling of a luxurious English mansion the moment you step into the stylish Victorian building.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Airport transportation
Meeting rooms
Baggage storage
Concierge
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Taxi service
Newspaper
Non-smoking hotel
Outdoor furniture
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Private bathrooms
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
188Restaurantswithin 0.3 miles
42Attractionswithin 0.3 miles
1577Reviews7Q+A100Room tips
Traveler rating
  • 1,234
  • 239
  • 63
  • 27
  • 14
Time of year
Traveler type
Language
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  • English
Popular mentions
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Most Recent
Michele Sansó wrote a review Oct 2
4 contributions
We stayed at the restaurant, the atmosphere was exclusive and calm; chef Chris’ food was perfectly presented, tasty and timely. We had beef tartare and caviar, steak fillet and truffle fries. Giorgio, the bar manager is super kind and smiley. Wonderful experience, I recommend it.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded 4 days ago
Dear Michelesanso Thank you for leaving a kind review of our restaurant, the team genuinely values and appreciates your feedback. We hope you enjoyed your time with us and we very much look forward to welcoming you back to The Restaurant at The Capital in the not too distant future. Kind Regards Solomon Khaddour General Manager; The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Léonie G wrote a review Oct 2
2 contributions
Delicious food in sophisticated and exclusive setting in the heart of Knightsbridge. Chef Chris surprised us with a mouthwatering beef tartare dressed with caviar. Attentive service with a personal touch from all the staff. I would definitely go there again.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded 4 days ago
Dear Leonieecg, thank you for taking the time to write a review about our hotel, We genuinely value and appreciate your feedback and we are very happy you enjoyed your stay. I will pass this onto our team who will be delighted to hear. On behalf of the entire team, I thank you for your lovely feedback and taking time out of your day to do so, I very much look forward to welcoming you back to The Capital in the not too distant future. Kind Regards Solomon Khaddour General Manager; The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bruce B wrote a review Oct 1
1 contribution
Our stay at the delightful capital hotel was made extra special by the presence of the witty and very helpful concierge Graham Luff. His warm and caring nature helped make a couple of rookie UK visitors feel quite at home. And short, a great guy who is a real pro.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded 4 days ago
Dear brucebM8206SG, thank you for taking the time to write a review about our hotel, We genuinely value and appreciate your feedback and we are very happy you enjoyed your stay. I will pass this onto our team who will be delighted to hear. On behalf of the entire team, I thank you for your lovely feedback and taking time out of your day to do so, I very much look forward to welcoming you back to The Capital in the not too distant future. Kind Regards Solomon Khaddour General Manager; The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David D wrote a review Sep 2022
Sydney, Australia13 contributions8 helpful votes
Substandard room Small No milk for tea in room No answer or reply for phone call to reception/housekeeping at 8pm Television does not work despite room call from only employee of hotel who appears to be working How can people rate this hotel highly?
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Date of stay: September 2022Trip type: Traveled solo
Room Tip: Do not book this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded 4 days ago
Dear M8558IIdavidd , First of all, I would like to offer my sincere apologies for any inconvenience you may have encountered during your time with us. I am sorry to learn of the minor issues that you experienced on this occasion and the shortcomings in the service or room that you encountered. Please be assured that your experience was not indicative of the usual high standards we strive to offer our guests at The Capital. I have shared your feedback with the team. Kind Regards Solomon Khaddour General Manager The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Welshtravellers88 wrote a review Sep 2022
Cardiff, United Kingdom421 contributions137 helpful votes
This Hotel is situated so close to Harrods its ideal if your in London for a shopping trip. The Hotel itself is of a good standard. The staff were all excellent and really friendly. Nothing was to much trouble. Our fellow guests were also lovely company. Our Room was on the smaller side but it came with a fridge, TV with Sky and an excellent bathroom. We didn't have food here but would recommend the cosy bar.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: One of the closest Hotels to Harrods
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded 1 week ago
Dear Welshtravellers88, thank you for taking the time to write a review about our hotel, We genuinely value and appreciate your feedback and we are very happy you enjoyed your stay. I will pass this onto our team who will be delighted to hear. On behalf of the entire team, I thank you for your lovely feedback and taking time out of your day to do so, I very much look forward to welcoming you back to The Capital in the not too distant future. Kind Regards Solomon Khaddour General Manager; The Capital Hotel, Apartments & Townhouse
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carol C wrote a review Aug 2022
London11 contributions8 helpful votes
Used to love this place. It is now old, not so clean, new staff. Noisy. My room was over priced, old, no view. No dtaff in the townhouse. Broken coffee machine (cold milk). The Harrods corner has become horribly noisy, busy and dirty. Stained furniture, stained rugs… old decoration.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Don’t stay in the Townhouse
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded Aug 30, 2022
Dear CarolcL5637RX, First of all, I would like to offer my sincere apologies for any inconvenience you may have encountered during your time with us. I am sorry to learn of the minor issues that you experienced on this occasion and the shortcomings in the service or room that you encountered. Please be assured that your experience was not indicative of the usual high standards we strive to offer our guests at The Capital. I have shared your feedback with the team. Kind Regards Solomon Khaddour General Manager The Capital Hotel, Apartments & Townhouse
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bobby C wrote a review Aug 2022
10 contributions6 helpful votes
The location of the hotel is fabulous! Everything is near and you can walk everywhere. However, the room was the biggest problem I encountered. The room was full of stains on the floor and couch and has a funky smell. When I went out for they day I was there, I left the “please clean room” sign on the door, however, upon my return, the room remained the same as I left. The elevator in the hotel was also rough, as it was old, when someone left the elevator gate open, the elevator would not work. Frankly, I’d recommend staying somewhere else, unless you will stay for a short period of time.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded Aug 30, 2022
Dear Bobby C, Firstly I would like to thank you for choosing The Capital for your stay I am of course disappointed to read that you did not enjoy parts of your experience with us, but we thank you for bringing to our attention the areas where we can improve and thank you also for your understanding. I have shared your feedback with the team and we will provide additional training to ensure these issues don’t continue to happen. We are of course delighted to hear the small details and areas where you thought we exceled On behalf of the entire team, I thank you for your feedback, I very much look forward to welcoming you back to The Capital in the not too distant future. Kind Regards Solomon Khaddour General Manager; The Capital Hotel, Apartments & Townhouse
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anna52805280 wrote a review Aug 2022
5 contributions1 helpful vote
Came here for afternoon tea and it was a beautiful hotel and tea room. The tea was great and the scones were amazing! I didn't enjoy the sandwiches however, the ingredient combinations were not good. We barely ate any of them.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded Aug 19, 2022
Dear Valued Guest, thank you for taking the time to write a review about our hotel, We genuinely value and appreciate your feedback and we are very happy you enjoyed your stay. I will pass this onto our team who will be delighted to hear. On behalf of the entire team, I thank you for your lovely feedback. I am sorry to hear our sandwich selection wasn't to your liking. We are improving our experience in September with a new partnership which we are very excited to share. Kind Regards Solomon Khaddour General Manager; The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DWOO811 wrote a review Aug 2022
Swansea, United Kingdom15 contributions3 helpful votes
Love writing a review when we’ve had a nice stay & this hotel never fails us, the concierge team here are EXCEPTIONAL, special shout out to Graham & to Deano and I think their new starter is called Mathew he is just so helpful & obliging, I love the greeting upon arrival at this hotel, it makes for a brilliant stay, I also love the fact that when you talk to this team they speak so highly about their colleagues & are always so respectful about their hardworking Manager & leader of this business so a huge well done to you Solomon the General Manager, happy staff make for happy guests so thank you, we love the Capital, good luck to all of your new starters let’s hope they too settle in to your wonderful team, thanks for our most recent stay,
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded Aug 10, 2022
Dear dwoo811, thank you for taking the time to write a review about our hotel, We genuinely value and appreciate your feedback and we are very happy you enjoyed your stay. I will pass this onto our team who will be delighted to hear. On behalf of the entire team, I thank you for your lovely feedback and taking time out of your day to do so, I very much look forward to welcoming you back to The Capital in the not too distant future. Kind Regards Solomon Khaddour General Manager; The Capital Hotel, Apartments & Townhouse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim D wrote a review Jul 2022
Mountain Brook, Alabama36 contributions16 helpful votes
We chose the hotel for its proximity to the Knightsbridge tube station and we liked the look of the room and price as well. We had some warm weather and were unable to get the room AC below 24C (about 74F, not ideal for us for sleeping). Leaving a window open at night was unsatisfactory; other tourists importing loud high-performance cars that week made it impossible. Staff came several times, offered other rooms, but finally made an adjustment to our bill to show their goodwill and care to ensure our stay was as pleasant as possible. I've dawdled 60 days to write and have forgot the names (Jessica at front desk? A concierge, maybe Clive?) of the staff who attended to us before management met us and agreed to make the adjustment. I hope they get due credit for kindly, patiently handling us. Thanks to all for leaving us with the good impression of British manners and humor. Side note: we travelled with friends who had a cool room. I told the concierge their room was fine but the bed would not suit all 4 people. His reply: "You tried it then?" was clever, not American sort of humor, and he won me with that remark.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Solomon Khaddour, General Manager at The Capital Hotel, Apartments and Townhouse - London
Responded Jul 4, 2022
Dear jimd292, thank you for taking the time to write a review about our hotel, We genuinely value and appreciate your feedback and we are very happy you enjoyed your stay. I will pass this onto our team who will be delighted to hear. On behalf of the entire team, I thank you for your lovely feedback and taking time out of your day to do so, I very much look forward to welcoming you back to The Capital in the not too distant future. Kind Regards Solomon Khaddour General Manager; The Capital Hotel, Apartments & Townhouse
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$283 - $500 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
capital hotel london
FORMERLY KNOWN AS
The Capital Hotel & Apartments - London
LOCATION
United KingdomEnglandLondonKnightsbridge
NUMBER OF ROOMS
72
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Frequently Asked Questions about The Capital Hotel, Apartments and Townhouse - London
Which popular attractions are close to The Capital Hotel, Apartments and Townhouse - London?
Nearby attractions include Old & New Photography (0.08 miles), Harrods (0.09 miles), and Knightsbridge (0.06 miles).
What are some of the property amenities at The Capital Hotel, Apartments and Townhouse - London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Capital Hotel, Apartments and Townhouse - London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Capital Hotel, Apartments and Townhouse - London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Capital Hotel, Apartments and Townhouse - London?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Capital Hotel, Apartments and Townhouse - London?
Conveniently located restaurants include Osteria Romana, The Rosebery, and Petrus by Gordon Ramsay.
Does The Capital Hotel, Apartments and Townhouse - London have airport transportation?
Yes, The Capital Hotel, Apartments and Townhouse - London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Capital Hotel, Apartments and Townhouse - London?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Capital Hotel, Apartments and Townhouse - London?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to The Capital Hotel, Apartments and Townhouse - London?
Many travelers enjoy visiting Churchill War Rooms (1.4 miles), Tower of London (3.7 miles), and Houses of Parliament (1.6 miles).
Does The Capital Hotel, Apartments and Townhouse - London have any great views?
Yes, guests often enjoy the city view available here.