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The Capital Hotel

Hotels.com$324*
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#42 of 1,063 Hotels in London
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$362*
$324*
$332*
$362*
$322*
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The Capital Hotel
The Capital Hotel
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720 Reviews from our TripAdvisor Community

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Showing 649: English reviews
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Dublin, Ireland
Reviewed 5 days ago NEW

For our most recent visit to London, we decided to "push the boat out" and stay at the luxury level "Capital Hotel", and we were delighted we did so : it's a wonderful Hotel, with truly lovely people who looked-after us very well. "The Capital" is well-located on Basil Street, just around the corner from Knightsbridge Tube Station (and, of...

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Helpful?
Thank Gooner10_8
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write such a detailed review about your recent visit to The Capital. I was so pleased to read that you found the hotel to be to your taste and our location to be so convenient – we are truly spoiled being so close to Knightsbridge Tube Station, Harrods and other great...

Perth, United Kingdom
Reviewed 1 week ago

My second visit. This hotel cannot be beaten for location and proximity to public transport. Breakfast is excellent. The intimate bar also serves great food. My room was warm, clean and comfortable with the addition of coffee making facilities and an extra blanket. Checking in is smooth and efficient and I found all staff to be very helpful.

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Helpful?
Thank lesleydraffen2017
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your kind review and for returning to The Capital. I am so pleased you enjoyed our spoiling location and that you found breakfast to be so good. It is also lovely to read that you were comfortable in your bedroom and that the team were so helpful throughout your stay. We all...

Toronto, Canada
Reviewed 2 weeks ago via mobile

Great location in Knightsbridge, but disappointing amenities. Also, while staff were generally attentive, some of the advice offered by staff was incorrect. Frankly, did not meet expectations and thus hard to recommend to others, unless one is determined to stay in close proximity to Harrod's.

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1Thank ghartman
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for your review. I am glad you found our location to be so spoiling and that the team were attentive. I am disappointed to hear that we did not meet all your expectations and would be very grateful if you felt able to share more detail about the amenities you refer to, my direct email is kl@capitalgroup.co.uk. Feedback...

Los Angeles, California
Reviewed 2 weeks ago via mobile

Not only is this hotel centrally located, walking distance to all the major sites, and, the customer service is excellent. The staff aims to please! The rooms are well appointed, clean and the beds are comfy. One of the highlights is there is FREE use of a mobile phone that can be used for navigating around town and placing phone...

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Helpful?
Thank NuritK3
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your wonderful review. I am so pleased you enjoyed our spoiling location and that you found the service to be excellent – the team work so hard to ensure each guest has a memorable stay. I was also thrilled to read that you had found our mobile handy phones to be such...

Norwich, United Kingdom
Reviewed 2 weeks ago

This hotel is a small luxury hotel therefore enables staff to remember your room number so front of house have your key ready. The room was the cleanest room we have stayed in London housekeeping was excellent a fresh rose in our room was a very nice touch nothing was to much trouble. Concierge brought our case to our room...

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Helpful?
Thank Christine s
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

What a treat is was to open Trip Advisor to your glowing review – thank you for taking the time to write. I am so glad you found the team to be so efficient and helpful throughout your stay and your bedroom to be so clean – our housekeeping team work hard to make sure each bedroom is of the...

Reviewed 3 weeks ago

I recently visited the Capital Hotel with my 87-year-old uncle. I informed concierge in advance that we were taking his final trip abroad, and the staff of the Capital Hotel couldn't have worked harder to make it special for him. From the moment we arrived, they put in every effort to help him feel comfortable and happy. They put extra...

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Helpful?
Thank Sarah H
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

What a treat it was to open Trip Advisor to your glowing review – thank you for taking the time to write. I am thrilled that you chose to stay at The Capital for such a special trip and that you were impressed with the service. The team work very hard to ensure each guest has a memorable stay and...

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago

We stayed a couple of days at The Capital. It was an overall comfortable stay, the hotel was pleasant to stay at, the bathrooms were great, however, the rooms require an update. The room was stayed at was perfectly clean, and tidy, but the wallpaper I think is outdated, it leaves the room with a bit of a dusty smell....

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Thank jazzymc
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your review. I am so pleased you were comfortable during your stay with us and that you found our location to be so convenient. It is lovely to read that you found the team to be so friendly and that they looked after you so well. I am sorry that you did...

Barcelona, Spain
Reviewed 3 weeks ago

our large family nine people) enjoyed the experience at the capital absolutely friendly and professionally welcome and very well located ours thanks to de staff we can recommend the capital without a doubt

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Thank echauzfort
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for your kind review. I am delighted that you and your family enjoyed your experience at The Capital and that you found the team to be so friendly and professional. It is also great to hear that you found our location to be so spoiling and of course that you recommend us so highly. We look forward to...

The Villages, Florida
Reviewed 3 weeks ago

Recently stayed over the Labour Day weekend and must say we were very impressed and pleased with the accommodations and the service. Everyone there made us feel welcome and at home and went out of their way to assist us. The Junior Suite was nicely appointed, wifi was fast and the free use of the "Handy" smart phone was great....

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Helpful?
Thank mikec1270
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your lovely review. I am thrilled to learn that you were impressed with your stay and the service provided, and that you were made to feel at home. The team and I work hard to ensure each guest has a memorable stay and I am so glad you found this to be...

Doha, Qatar
Reviewed 4 weeks ago

After experiencing many of the global luxury hotel chains, it is refreshing to stay at an 'independent'. More precisely, The Capital really does epitomise all things good about London. Fabulous position, intimate communal areas, well appointed rooms (good size for London too!) and parking. Perhaps the most important aspect is the staff. Exceptionally welcoming, attentive and helpful, nothing was too...

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Thank kd d
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your wonderful review. I am so pleased you had an enjoyable stay with us and that you found the team to be so welcoming, attentive and helpful – I will be sure to pass on your kind comments. Thank you for specially mentioning Alice – she is a great asset to the...

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06/11/2017 06/12/2017
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Staying in Knightsbridge

Neighborhood Profile
Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
Welcoming guests for 45 years The Capital Hotel in Knightsbridge, remains under the guidance of its original owner David Levin and his daughter Kate Levin. Few hotels in London can boast of such outstanding staff loyalty, family heritage and the ability to remain true to classic British design. An award winning grand hotel in miniature, The Capital Hotel Knightsbridge has all the advantages of a large establishment, yet exudes warmth, understated exclusivity and personal attention to detail, which only a privately owned luxury hotel can afford. This discreet London Hotel and adjacent luxury Knightsbridge apartments sit proudly on Basil Street, close to Harrods and just a few minutes from Knightsbridge Tube Station as well as Harvey Nichols, the Victoria & Albert Museum, Hyde Park and the designer shops of Sloane Street. The Capital also has their own award winning vineyard, Levin Wines, in the Loire Valley and a bakery that delivers to high end restaurants, hotels and clubs across london, The London Bakery. Next door sits the Levin Hotel, a 12 bedroom townhouse and The Metro Bistro also run by the Levin family. ... more   less 

Additional Information about The Capital Hotel

Address: 22-24 Basil Street | Knightsbridge, London SW3 1AT, England
Location: United Kingdom > England > London > Knightsbridge
Price Range: $369 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Capital Hotel 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Capital Hotel London
The Capital Hotel London, England
Hotel Style:
#40 Romantic Hotel in London
#42 Luxury Hotel in London
#49 Family Hotel in London
#78 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from The Capital Hotel staff and other travelers.
3 questions
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Questions? Get answers from The Capital Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check in advance with the Hotel as to where you will be located”
Gooner10_8, 5 days ago | Read review
“All the rooms are very good and situated on a quiet street near Harrods”
christinesU6663LC, 2 weeks ago | Read review
“All of the rooms are cozy, but comfortable.”
  • Queen room (ironing board optional)
  • Queen Room
W8278MAsarahh, 3 weeks ago | Read review
“ideally located”
echauzfort, 3 weeks ago | Read review
“I stayed in the 6th floor which, apart from the housekeepers who start to slam doors early in the morning, is very silent.”
RicardoF929, Apr 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$324* /night
View Deal
Booking.com$332
TripAdvisor$322
HotelQuickly$362
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*Disclaimer
Prices are for 1 room, 2 adults
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