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The Capital Hotel

#35 of 1,070 Hotels in London
Certificate of Excellence
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The Capital Hotel
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581 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I enjoyed my stay in this hotel. Friendly stuff . The room was very comfortable it small but cozy. Very small lobby but They have a great restaurant it has a michelin star. The concierge staff was professional. Very close to harrods and shopping area. Shall I stay in this hotel next time? Yes.

Helpful?
Thank Kuwaiti79
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your kind review. I am so glad you had a comfortable stay with us and very happy you had the opportunity to experience Michelin Starred, Outlaw’s. I am also thrilled that you found the team to be so friendly and especially pleased to hear the concierge were so professional – the team... More 

Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is my first experience to stay in Capital hotel and it was amazing. Staff welcoming since the arrival was great. They have excellent experience in hospitality and each individual staff we met in the hotel is amazing, they are always smiling and helpful. Hotel service and quality is excellent as well, very very clean. Location is perfect and great.... More 

Helpful?
Thank amoono
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your glowing review. I am so pleased your stay with us met high standards and that the team looked after you so well – I will be sure to pass on your kind words. I am delighted that you found our location to be so convenient and of course thrilled that The... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

From the moment we stepped off the taxi and was greeted with a sweet smile at 11pm... I knew I was going to enjoy the stay. I chose the hotel for it's location and I was not disappointed. Everyone at The Capital was wonderful specially the lovely Executive Manager Lorena Somera. Thank you very much for your assistance. Will go... More 

Helpful?
Thank A TripAdvisor Member
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

What a treat it is to open trip advisor to your glowing review, thank you for your kind comments and for mentioning how wonderful you found the team and especially Lorena to be. I am very lucky to work with such a fantastic team who pride themselves on being so helpful and professional, they work very hard to make each... More 

Leeds
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is our second stay at this hotel. On this occasion it was a last minute booking so we were only able to book a small double room ~ it was small but perfectly OK & clean. Breakfast is really good, concierge fantastic (great personalities) & the location is just perfect being right next to Harrods! So why the 4*..?... More 

Helpful?
Thank Mrsg21614
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write, it is always lovely to hear back from repeat guests. I am so glad you chose to stay with us again and thrilled that you enjoyed breakfast and that you found the concierge to be so helpful – I will be sure to pass on your kind words. I am also delighted... More 

1 review
5 of 5 stars Reviewed 1 week ago

Lovely hotel with wonderful service from wonderful staff! Definitely will be staying there next time we go to London. Location and amenities make for a perfect stay. I highly recommend The Capital Hotel! Restaurant is superb!

Helpful?
Thank Rachel L
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your kind review. I am so pleased you enjoyed your stay with us and that you found our location to be so convenient – we are truly spoiled being so close to Harrods, Knightsbridge tube station and the other great shops and restaurants. I am delighted you will be returning to The... More 

Cork, Ireland
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

It's a wow place , but having lived and worked in Knighsbridge for 21, years you expect 100% service , I got it , Not looking great , the Heat in London took its tool on my return , have used this Bar (Capital Hotel) many times in my life in London , but they let me in even I... More 

Helpful?
Thank Ladywills88
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write with your lovely feedback. I am thrilled that you found the service to be of such high standard and delighted you chose to return to The Capital Bar – I have a fantastic team who work very hard to ensure all guests receive the best possible service and I am so glad... More 

Spring
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

What a fantastic week. The staff at The Capital were brilliant. From the front desk to maid service, all were pleasant and accommodating. For our motley crew of Brits, Yanks and Paddys it was a great holiday. The central location made getting around very easy. Be sure to have afternoon tea it's a real treat. Dining at Outlaws was the... More 

Helpful?
1 Thank mtwomey
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

What a treat it is to open trip advisor to your glowing review. I am thrilled to read that you found the team to be so accommodating and especially pleased to learn that the concierge were so helpful throughout your stay. I am very happy that you had the opportunity to experience both Afternoon Tea and Outlaw’s and that you... More 

Los Angeles, California
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have just wrapped a three night stay at the Capital Hotel and couldn't have been happier with our stay. It is a warm and charming hotel nestled behind Harrod's in the exclusive Knightsbridge area of London. From our arrival greeting at the front door by Daniel and throughout our stay, the entire staff made us feel welcome and appreciated.... More 

Helpful?
1 Thank srowe2000
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write with your very kind and glowing review. I was delighted to read such lovely comments on the service provided during your stay at The Capital and was especially pleased to hear that Daniel and all the team were so friendly and welcoming throughout your entire stay – I will be sure to... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Having only 4 days in London to both catch up with family and see some of the amazing sights The Capitol was a fantastic base for us. Great position, lovely room and very friendly helpful staff. We would definitely stay again if we are lucky to return to London. Margaret from Australia

Helpful?
Thank 910margaret
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your kind review – the team and I were thrilled to read your comments. I am delighted that you had a lovely stay with us and that you found the team to be so friendly and helpful and of course thrilled that you would choose to stay with us again, a great... More 

Southam, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I planned a surprise 50th birthday weekend for my husband and booked The capital Hotel and Outlaw's restaurant. From start to finish the time we spent at the hotel was first class. It is in a perfect location to visit the key London sites and the hotel is very luxurious. Our room had been upgraded for us and was beautiful... More 

Helpful?
Thank sdix2218
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write with your lovely feedback. I am so pleased to read such kind comments on the service provided and delighted that you had a wonderful stay with us on such a special occasion. I was especially happy to read that you felt so looked after by the team and that the extra touches... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Knightsbridge

Neighborhood Profile
Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting

Additional Information about The Capital Hotel

Address: 22-24 Basil Street | Knightsbridge, London SW3 1AT, England
Location: United Kingdom > England > London > Knightsbridge
Price Range: $300 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Capital Hotel 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Capital Hotel London
The Capital Hotel London, England
Hotel Style:
#34 Luxury Hotel in London
#40 Romantic Hotel in London
#49 Family Hotel in London
#78 Business Hotel in London
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