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The Capital Hotel

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#36 of 1,072 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Capital Hotel
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594 Reviews from our TripAdvisor Community

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Showing 551: English reviews
New York City, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have to give Five Star to Capital Hotel. it was well positioned, cross from Harrods. The Staff were very friendly and helpful. I will go back again and again. over all, the price and quality of the Service is worth every penny.

Helpful?
Thank papalynch
London, United Kingdom
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed in the residences part of this hotel. The service here is second to none. From booking over the phone,to checking in on arrival, to check out upon departure. Professional, polite, prompt service. Room service could be improved.

Helpful?
Thank thewandere
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your kind review. I am delighted to read that you had an enjoyable stay with us and especially pleased to hear that you found the service to be of such high standard. The team and I work very hard to make sure each guest receives the best service we can provide and... More 

Mirande, France
1 review
4 of 5 stars Reviewed 3 days ago NEW

We spent 3 nights at The capital ; excellent location in the heart of Knightsbridge close to Harrods. The whole staff was very professional and very friendly ; breakfasts in the morning were fantastic. The room was very cosy but we were expecting the room size much bigger to accomodate 2 persons and their luggage comfortably

Helpful?
Thank jplamarque
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write with your lovely feedback. I am thrilled you enjoyed our spoiling location and that you found the team to be so friendly yet professional - I will be sure to pass on your kind comments. I am also glad that you enjoyed your breakfasts, hopefully we will be able to tempt you... More 

Sharjah, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

Excellent location next to many attractions and the staff were very much friendly and helpful. They were very nice with my kids and all employees treat you as a family. Rooms are clean and all items are renewed. Yet I was expecting the room size bigger than the actual based on the pictures.

Helpful?
Thank hhussain07
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your kind review. I am delighted you enjoyed our spoiling location and that you were made to feel like family by the team and that your children also enjoyed their stay with us. I will make sure that housekeeping see your lovely feedback. We all look forward to welcoming you back on... More 

Maine
1 review
5 of 5 stars Reviewed 1 week ago

We loved everything about our stay here. The location couldn't be better -- close to Harrods, Hyde park, and the tube. The room was spacious, very quiet and comfortable, and the restaurant was an added bonus. But what really made the Capital hotel stand out was the helpful, attentive, friendly staff! Thank you for making our stay so comfortable.

Helpful?
Thank cnorihan
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write with your amazing feedback. I am thrilled you enjoyed staying in Knightsbridge and that you had a comfortable stay with us. Thank you for mentioning how attentive and friendly you found the team to be, they work very hard to make sure each guest has an enjoyable stay, and I will be... More 

Pilanesberg National Park, South Africa
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent 4 nights at The Capital and what a treat it was. We checked in late and were welcomed with enthusiasm and helpfulness by Swapnel (spelling might be off) and Francesco. We had standard room on the 5th floor. It was very comfortable for us and well furnished and equipped. Breakfasts in the morning were fantastic, We were well... More 

Helpful?
Thank rcooper86
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

What a treat it was to open TripAdvisor and read such a wonderful review. Thank you for taking the time to write and for mentioning how helpful and friendly the team were throughout your stay, to mention them by name means so much to the individuals. The team and I were thrilled to read that they had contributed to making... More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

such wonderful people and fabulous location! My mom had taken a fall while we were visiting and the staff could not have been more thoughtful or helpful. Made a difficult situation that could have ruined the vacation into a very pleasant experience. highly recommended! This happened back in June 2015

Helpful?
Thank abrooks2016
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your kind review about your stay in June last year. I am thrilled that you found our location to be so spoiling and that the team were so helpful throughout your stay and helped to make sure your mother was as comfortable as possible. I am also delighted that you recommend The... More 

tsdsw7
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Could not be a better location-next door to Harrods. Attentive staff. Did not realize they have two sizes of doubles-go for the larger. Stayed previously in a larger double, this time must have had a smaller room which is almost too small for two people. Other than that, near perfect.

Helpful?
Thank tsdsw7
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your lovely review. I am so glad you enjoyed your stay with us and that you found our location to be so convenient – we are spoiled being so close to Harrods, Knightsbridge tube station and the other great shops and restaurants. I was also very happy to read that you found... More 

Nagpur, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Another unforgettable stay during my recent visit to London. This was a nice hotel and centrally-located in the heart of London. The rooms were very gracious; not too big but okay for stay. And especially thanks to A1 Heathrow Cars who offers me brilliant shuttle service from airport to the hotel and around all sightseeing. The hotel manager was very... More 

Helpful?
Thank Krista_345
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write with your lovely feedback. I am thrilled you enjoyed your stay with us and that you found our location to be so convenient – we are truly spoiled being so close to Harrods, Knightsbridge tube station and other lovely shops and restaurants. We all look forward to welcoming you back in the... More 

Shanghai, China
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed with my wife for a few days at he Capital Hotel by the end of August based on the good reviews and there was a very goodf offer for staying 3 nights. We stayed in a junior suite which is large by London standard, the decoration was old English style in a nice way. What is truly exceptional... More 

Helpful?
Thank Hotung
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your glowing review. I am delighted you had an enjoyable stay with us and that you found one of our junior suites to be so spacious and well decorated. I am also glad you found the team to be so friendly and helpful – they work very hard to ensure each guest... More 

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Staying in Knightsbridge

Neighborhood Profile
Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting

Additional Information about The Capital Hotel

Address: 22-24 Basil Street | Knightsbridge, London SW3 1AT, England
Location: United Kingdom > England > London > Knightsbridge
Price Range: $294 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Capital Hotel 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Capital Hotel London
The Capital Hotel London, England
Hotel Style:
#36 Luxury Hotel in London
#40 Romantic Hotel in London
#49 Family Hotel in London
#78 Business Hotel in London
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