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The Capital Hotel

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#36 of 1,077 Hotels in London
Certificate of Excellence
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The Capital Hotel
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636 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Westminster, London
Reviewed yesterday NEW

An intimate hotel which gave us the most perfect room, dinner and breakfast. Love the personal care and attention. Delightful helpful team members. Everyone had time for us. The room was outstanding. The close proximity of restaurant to open kitchen and adjacent bar brought us into the Restaurant ambiance and made us part of the operation and we became as...

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Helpful?
Thank crosshousemeadow
England
Reviewed 1 week ago NEW

Another lovely stay at this hotel which is truly a home from home. Thank you to everyone who made our trip so enjoyable, especially Lorena who arranged for not only one, but a selection of gluten-free cereals for breakfast - super service! Their attention to detail is second to none. We were sorry we didn't get the chance to thank...

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Helpful?
Thank openwork
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your glowing review and for choosing to return to The Capital again. I am delighted you had an enjoyable stay and that we were able to accommodate your requests. Thank you so much for mentioning how helpful Lorena was – I will be sure to pass on your kind comments. We all...

Copenhagen, Denmark
Reviewed 1 week ago

We just spend a long weekend in London with our two teens and stayed three nights at The Capital Hotel. They felt it was a little bit to ‘old timers’ :-) – my wife and I loved it. Upon arrival (at 10am) we were warmly greeted by the door man and the receptionist. And despite the early arrival we were,...

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Helpful?
Thank Hotfarm
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write your glowing review. I am delighted to read that you and your family had an enjoyable stay with us and that you were pleased with your interconnecting rooms – perfect for families. I am glad you found the decor to be of your taste and that you also had the...

Brussels, Belgium
Reviewed 1 week ago

Since many years I have stayed in the hotel The Capital, as well as in many other London prime hotels (Connaught, Dorchester, Browns, etc...). I believe that price /quality wise, The Capital is an absolute top address: friendly staff, nice rooms, attractive bar and excellent restaurant. Very correct taking care of guests - I warmly recommend the hotel. Geert De...

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Helpful?
Thank geertdeneef
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your kind review and for choosing to return to The Capital so many times. I am thrilled to read that you find us to be good value, the restaurant to be excellent and that the team have always been so friendly. I am so pleased that you recommend us and we all...

Mclean, Virginia
Reviewed 2 weeks ago

Outstanding world class service with charm and warm hospitality. Perhaps one of the very best run five star boutique hotels in Europe. Brilliant to see the owners on the property giving their level best care to each hotel guest. The ever so charming Kate the owners daughter and now at the helm of the Capital always there to help even...

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1Thank BobbyBatman
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

It was the most wonderful treat to open Trip Advisor to your glowing review, thank you for taking the time to write with your fantastic comments, you have been very very kind. We all work hard to ensure each guest has a memorable stay and to read your comments is such a wonderful confirmation that we are doing the right...

Birmingham, United Kingdom
Reviewed 3 weeks ago

Just returned from three nights in London. Beautifully presented hotel, ideal location superb service. Two comments: 1. Friends who had previously visited had said that the Classic Queen rooms were big enough - they were wrong. To be fare to the hotel they do say that they are ideal for the single traveller. 2. The soundproofing was not great -...

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Helpful?
Thank sirjasper2014
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write with your lovely review. I am thrilled that you found the hotel to be of your taste and the location to be so convenient – we are truly spoiled being so close to Harrods, Knightsbridge tube station and other great shops. I am also happy to learn that you were pleased with...

London, United Kingdom
Reviewed 4 weeks ago

I just stayed at the Capital ten years after my first visit and I was pleased to still find it a very charming and classy property. The location is excellent, near Knightsbridge tube station, but on a quiet back street. I stayed in a studio apartment, slept very well and had everything I needed. Service is at the same time...

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Helpful?
Thank headacheinasuitcase
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your kind review and for choosing to return to The Capital. I am delighted to hear that you found the hotel to be as charming as your first stay ten years ago and that you had an enjoyable stay in one of our apartments. The team work very hard to make sure...

Reviewed 4 weeks ago

Even though being half a block away from Harrod´s may be considered a great location, nowadays you seriously doubt you are standing on English soil.. However this fact is more tan compensated by finding a small but high standard hotel, with two very special qualities: a) Food, specially sea food, is outstanding, both at the restaurant and the bar but...

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Thank Roberto B
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your glowing review. I am so pleased you had a lovely stay with us and that you enjoyed our spoiling location, right next to Harrods, Knightsbridge tube station and other great shops. I am thrilled that you had the opportunity to experience Michelin Starred Outlaw’s and that you found the team to...

Calgary, Canada
Reviewed November 2, 2016 via mobile

My wife and I have been staying in this hotel for the past week. The location is terrific with great shops, restaurants, museums, bus and tube stations all within easy walking distance. The staff have been very helpful. Our room was large, clean and well appointed. The bed was very comfortable and we slept well. We enjoyed the selection of...

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Helpful?
Thank Curlew1978
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your wonderful review. I am delighted that you and your wife found our location to be so spoiling and that the team were so helpful. I am pleased that you had a comfortable stay with us and that you especially enjoyed the breakfast selection. We all look forward to welcoming you back...

Hong Kong, China
Reviewed November 1, 2016

The service was excellent and all the staff were very friendly. I arrived early but they were so kind to let me check in which was very good. The location could not be better, 3 minutes away from Harrods and 4 mins from Knightbridge tube station. I will go back again for sure

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Helpful?
Thank Franciswysteng
Kate_Levin2016, General Manager at The Capital Hotel, responded to this review

Thank you for your lovely review. I am thrilled that you enjoyed our spoiling location and that the team were able to accommodate your early check in on this occasion – they work very hard to ensure all guests have a memorable stay and I am so glad you will be returning. I hope you managed to pick up some...

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Staying in Knightsbridge

Neighborhood Profile
Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room

Additional Information about The Capital Hotel

Address: 22-24 Basil Street | Knightsbridge, London SW3 1AT, England
Location: United Kingdom > England > London > Knightsbridge
Price Range: $275 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Capital Hotel 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Capital Hotel London
The Capital Hotel London, England
Hotel Style:
#35 Luxury Hotel in London
#40 Romantic Hotel in London
#49 Family Hotel in London
#78 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from The Capital Hotel staff and other travelers.
2 questions
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Questions? Get answers from The Capital Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are a couple avoid the Classic Queen rooms.”
 of 5 bubbles sirjasper2014, 3 weeks ago | Read review
“corner suites are by far your best choice, both in terms of size and comfort as well as price”
 of 5 bubbles G1446KTrobertob, 4 weeks ago | Read review
“Juniors suites are good”
 of 5 bubbles barbaradI3413CL, Oct 31, 2016 | Read review
“Ask the hotel.”
 of 5 bubbles lynnhodgetts, Oct 21, 2016 | Read review
“all rooms are delightful”
 of 5 bubbles 593rachel, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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