Awful host tonight at the restaurant with very disappointing service. The waiters were fine and the host made me uncomfortable and had very unprofessuonal attitude. I wouldn't recommend anyone at the restuarant.
Excellent staff, best breakfast I have ever had. Rooftop terrace with views over Hyde Park and 17m long pool was a nice bonus given the current weather. No sun shades avaiable though so be careful in the afternoon when the sun copmes round.
loved it from start to finish , the staff were excellent. Really enjoyed the rooftop pool and the spacious room and balcony . The bar and Terrace restaurant were also fantastic . Will definitely look to stay again.
This is a great place to stay. Love the church view side - nice balconies, quieter and south facing sun (yes, it is always sunny when we go!). The Blue Bar is iconic (sitting at the bar and watch these guys making drinks is fun) with a cool crowd. Before or after dinner. The spa is great and the manager is fantastic at yoga.
The location, the staff, the food and most importantly, the rooftop pool are ALL reasons to stay at this delightful hotel. Although The Berkeley fits well as a place for couples or business travelers, it's definitely a place for families. A short walk to Hyde Park for fun on the paddle boats or activities at the Princess Diana Memorial Playground is a great way to entertain children - Not to mention finishing off the day with a dip in the hotel's rooftop pool. Fantastic!
Best Afternoon Tea experience we had in London, wonderful and great tasting! Will definitely come back to this another season 💃🏼 Great staff, amazing food and pastries, not to mention the interior and the atmosphere! Perfectly done to match the last catwalks looks, a must for a crazy fashionista!
Can't recommend this hotel enough, we had a fabulous weekend. The staff were fantastic. Short walk to Hyde Park and Buckingham Palace. The room was beautiful and very clean. We will certainly be visiting again.
Faultless stay for my wife’s special birthday. As others have noted, this is an expensive place to stay but it absolutely delivered, from the check in tour, to when we left. Every member of staff made us feel really special (some in-room treats were much appreciated!) and particularly my wife, but in an understated and appropriate way. The blue bar was wonderful for a pre dinner drink or two and Marcus restaurant was exceptional and really memorable. Our room (Berkeley balcony) was lovely and the rooftop pool the cherry on the cake for me. Wished we could have stayed longer! It really was a perfect stay. Thank you!
If you want to experience "Hotel Perfection", stay at the Berkeley. Low key, and comfortable, every single member of staff seems to have fully inculcated the ethos of perfect service, and makes you feel at home and at ease. Physically, the hotel has the solidity and perfection of a Mercedes or Bentley, with every door, drawer, tap, etc. It is HARD to deliver "value for money" at these prices, but the Berkeley does. You will leave feeling it was worth it, and you will want to come back. Frankly, despite the fact that London has quite a few great hotels, it is very hard to want to stay anywhere else !
Lovely check in sat down very welcoming however we arrived about 11.00 and rooms are meant to check in at 3.00 - we didn’t get our room until after 4.00 which I felt was a bit poor as I was paying £690 for the room and to enjoy some of its benefits. Room was nice had everything you needed but I felt it lacked the wow factor & luxury feel. Breakfast was also very disappointing I ordered the shasuka spicy egg dish - the eggs were very hard like they had been on the pass for quite some time - my husband had the scrambled truffle eggs - very luke warm & eggs over cooked - bit disappointing as both dishes were very expensive . Not sure I would go back to this hotel as I have stayed in much better else where .
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