Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Within our breathtaking collection of rooms and suites – which are amongst the most spacious in London – we have many with private garden terraces and quiet balconies. All our rooms and suites skilfully combine comfort, stylish design, and the latest innovations to meet the needs of the modern traveller. Renowned pastry chef Cedric Grolet offers artfully crafted patisserie at The Berkeley Café, while the stars come out for award-winning cocktails at the Blue Bar. For those seeking an unforgettable dining experience, La Môme serves up exquisite French cuisine with a contemporary twist, offering a refined yet relaxed atmosphere perfect for any occasion.
The Berkeley is located at the edge of Hyde Park in fashionable Knightsbridge, a short walk from Harrods and Harvey Nichols. Behind the hotel sits the residential area of Belgravia: a charming enclave of Georgian terraces, cobblestone streets, independent shops, and traditional pubs, which conveys the feeling of an English vi
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Berkeley hotel is highly regarded for its modern and elegant atmosphere and its prime location that's within easy reach of local attractions, a highlight for guests seeking convenience. While the hotel's amenities, including an exceptional spa, are often praised for their thoughtfulness and luxury, opinions on the rooms vary, with some finding them fresh and others outdated.
Cleanliness is consistently commended, yet the value for money is a point of contention, as some guests do not feel their financial outlay is justified. Service is typically celebrated for being friendly and professional, although there are occasional slow response times.
Location
Convenient
Atmosphere
Elegant
Rooms
Varied
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Outstanding
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Wonderful experience that I would thoroughly recommend. The staff are kind, thoughtful and very knowledgeable. From Christopher at check in, all of the staff in the restaurants (especially Zara and Packo), to the floor manager and housekeepers-- everyone went above and beyond. The room was beautiful and they truly thought of everything when designing this hotel. The location is also terrific and was to get everywhere we wanted to be. Truly a memorable hotel that made for a wonderful trip!
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Date of stay: February 2025
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kostas Sfaltos, General Manager at The Berkeley
Responded 3 weeks ago
Dear BeachLover36, Thank you very much for choosing The Berkeley for your recent stay in London. We are very pleased that you have enjoyed our hospitality, location and design. Our team will be delighted that they were able to have such a positive impact to your overall experience. We shall be looking forward to welcoming you back.
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We just had such a lovely week at the Berkeley hotel. It has lots of memories for us as we used to live in abd my parents would stay there. The location is just so perfect since you are right near Knightsbridge, Hyde Park, Kensington, st. James’s parks, Buckingham Palace Road, you can easily walk to Piccadilly circus or really anywhere. The hotel itself is a complete Jewel, with very luxurious right beds. Quiet rooms. We slept so well. Especially notable was the amazing staff. They seem to really recognize you and are so eager in the most subtle way to help make your day better. We just loved having breakfast every morning at the hotel and all the staff at the restaurant was so warm and welcoming. Concierge ms were great and helped us book various reservations. In our room we’d get daily little sweet treats from the pastry shop downstairs which was so welcomed after a day of running around in Jet lag . Enjoy this wonderful hotel.
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Review collected in partnership with this hotel
Date of stay: November 2023
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Knut Wylde, General Manager at The Berkeley
Responded Dec 21, 2023
Dear maryconlin We are so pleased to hear that you enjoyed our location, rooms and beds. Thank you also for your kind words about the team which I shall certainly share with them. We do hope to be able to welcome you back again soon. Best wishes for the festive season. Knut Wylde, General Manager
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If there were a visual representation for "outstanding service and impeccable standards," The Berkeley Hotel in London would undeniably be it. This esteemed establishment sets the bar exceedingly high for hospitality, embodying an experience that's nothing short of heavenly.
Every moment spent at The Berkeley felt like a sublime indulgence, from the moment we crossed the threshold to the time we bid our heartfelt adieus. The hotel staff demonstrated an unparalleled level of professionalism that surpassed all expectations. Their dedication to guest comfort and satisfaction was evident in every interaction, with a commitment to excellence that resonated throughout the hotel.
The attentiveness and warmth exhibited by each staff member felt incredibly genuine. They seamlessly anticipated our needs, often before we were even aware of them ourselves, lending an almost psychic touch to their service. This was no ordinary hotel staff; they were more akin to a highly trained orchestra, each individual perfectly in sync with their colleagues, conducting a symphony of superior service.
The Berkeley itself marries comfort and luxury with a finesse rarely seen elsewhere. The cleanliness and upkeep of the hotel were immaculate, a testament to the high standards they uphold. From the lusciously comfortable beds to the spotlessly clean bathrooms, each space within the hotel felt like a personalized retreat, designed to envelop guests in a cocoon of tranquillity.
This luxurious London haven has left an indelible impression on us. We depart not just with fond memories of a fantastic stay, but with a renewed sense of what truly exceptional hospitality looks like. The Berkeley Hotel, with its extraordinary service, meticulous attention to detail, and an unfaltering commitment to its guests, offers not just a stay, but a spectacular experience that borders on the divine.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Knut Wylde, General Manager at The Berkeley
Responded Aug 25, 2023
Dear Scott C Thank you so very much for your wonderful comments. We are delighted that you felt you had a spectacular experience with us and we greatly appreciate your kind words about the team and the service provided. We very much look forward to welcoming you back again soon. With kindest regards Knut Wylde, General Manager
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During a recent weekend stay at The Berkeley Hotel in London to celebrate my birthday, I was thoroughly impressed by the exceptional quality of the accommodations and services offered. The Berkeley Hotel offers a sophisticated and luxurious experience, setting a very high standard for upscale accommodation in central London. From the meticulously designed room to the outstanding breakfast and attentive staff, the hotel ensures a refined stay for those seeking a premium hospitality experience. I will definitely return.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Knut Wylde, General Manager at The Berkeley
Responded Dec 28, 2023
Dear fr_nzf It is so pleasing to hear that you were impressed with the quality of accommodation and services offered, particularly as it had been a birthday celebration weekend. We appreciate your kind words and look forward to having an opportunity to welcome you back. In the meantime, my very best wishes for a wonderful 2024. Knut Wylde, General Manager
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Having stayed at The Berkeley a couple of times recently it felt time to do another review. While some of the faces may have changed, many are still the same and one thing is still consistent, the hotel is fantastic and really is no other hotel in London or probably the UK I would prefer to stay at, they just get the balance of everything so right.
In a time where hospitality is struggling to keep staff or have enough staff The Berkeley seems to have managed to keep plenty of familiar faces while the new ones seem to fit right in. What we have always loved about The Berkeley is its ability to offer a truely luxury hotel experience with amazing service but at the same time have a relaxedness that many of the luxury hotels in london do not. They manage to offer old school service levels in a modern and friendly way, for us thats the perfect combination.
The rooms all feel luxurious, bathroooms have great water pressure and beds so comfortable. It is not all rinse repeat either, floors have all been furnished by different designers, meaning over time you may get find you prefer some rooms to others, but each stay can feel very different, which means it never feels repetative or dull.
The rooftop pool, opened last year is a great feature, although it wasn't quite the weather to try it out on this occasion, it still offered great views of London, so we couldn't resist a quick trip up there.
With 2 great bars, possibly the best breakfast in London in The Collins Room and also Marcus which we also had a great meal at the hotel really does offer it all and there are other options as well with the ever popular Cedric Grolet Patisserie, although we were always to full after breakfast to make it there.
The hotel offers so much, but what makes the hotel is undoubtedly the amazing people working there. We cannot wait to return to our favourite place in London!
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Knut Wylde, General Manager at The Berkeley
Responded Apr 28, 2023
Dear Try2BeFairUK Thank you so much for your lovely words about the hotel, facilities and of course our team members and the service your received. We greatly appreciate your kind comments and very much look forward to welcoming you back again soon. Kindest regards Knut Wylde, General Manager
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The Berkley is always my preferred hotel in London. The location is great for walking to almost everywhere I want to go. The staff and service are second to none. The Collins Room serves an excellent breakfast and the Cedric Grolet pastry counter has the best pain au chocolate that I have ever had along with a daily assortment of the most incredible treats
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Knut Wylde, General Manager at The Berkeley
Responded Mar 19, 2024
Dear nmr2017 Thank you so much for your wonderful comments and we are so pleased to hear that The Berkeley remains your preferred hotel in London. We very much look forward to welcoming you back again soon. Best wishes Knut Wylde, General Manager
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This was my second stay at the Berkeley. The staff are always fantastic. So welcoming and so professional. I arrived early and my room was not ready but I was already looking forward to returning after lunch. Once back at the hotel I was informed I had been upgraded to a balcony junior suite which is very generous. I had asked when making reservation to not have a room designed by Robert Angell, however as with my first stay these were the only available rooms. I feel as though these are the least sort after rooms and I find them a bit dull and void of any flair - just a personal preference. As a result I stayed for 2 nights of my 4 nights stay at The Berkeley and moved to their sister hotel The Connaught. The hotel were very kind to cancel my last 2 nights at late notice after a very kind gentleman from reception showed me an alternative room.
The room was, however, perfectly comfortable and the balcony provided a nice space with a good view even though it rained for most of my visit to London. The room was a bit small for a junior suite. The bathroom is great and features a large bathtub and a walk in shower with good water pressure. The 2 televisions were on flexible wall mounts which is always nice as you get a good view wherever you chose to sit. There was an espresso machine and kettle in the room and they were kind enough to provide me with an iron as soon as I asked.
The hotel have a number of measures to help keep guests and staff safe with all staff wearing face masks and hand sanitiser available in the lobby and outside the lifts on guestroom floors. They also provided face masks, hand sanitiser and anti-bacterial wipes in the room. Overall I felt safe and I certainly trusted them to do their best in this regard.
Breakfast was a treat and I found the breakfast team very warm and welcoming. The Collins Room is also bright and airy and the perfect space for that time in the morning. The blue bar staff were professional and the cocktails were fantastic. I did not have the opportunity to try the Berkeley bar, perhaps on another visit.
Overall I really like this hotel and I think the staff are great, however with the rooms you never know what you are going to get as the room categories mostly feature a mix of designs that are very different and this has it's pros and cons.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
Room Tip:Have some dialogue with hotel when you book so they know your room preference and have a look at...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Knut Wylde, General Manager at The Berkeley
Responded Oct 9, 2020
Dear Tatankar Thank you very much for your review and for your kind comments about our team here at The Berkeley, as well as the measures we have in place to keep our guests and staff safe. I am also pleased to hear that you enjoyed your breakfast in the Collins Room and your cocktails in the Blue Bar. As you rightly mention, our rooms and suites are designed by a number of different designers so it is usually possible to arrange accommodation to meet a guests preferred style; however I am sorry that a suitable alternative had not been available on this occasion. Thank you once again and we hope to have the opportunity to welcome you back on a future occasion. Kindest regards Knut Wylde, General Manager
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I have stayed 3 nights, one of the best hotels in London, I asked for a room facing the front of the hotel to avoid any noise. And I was surprised that my balcony facing worker and I wake up everyday early because the windows dont have a good isolation, Also when i check out there was a service charge on everyday I stayed that no one told when i checked. For what reason I have no idea. As I took the one night by 1050£ I don’t think that there should be extra charges. I was really upset but I was on hurry to catch my flight, But I don’t think I will be back at this hotel unless I got a very special rate as a remuneration.
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Date of stay: September 2023
Value
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Knut Wylde, General Manager at The Berkeley
Responded Sep 26, 2023
Dear 884abdalrahmana Thank you very much for your review. I am of course sorry for your disappointment on this occasion and I trust that you have received the email I have sent you in response to you completing the guest questionnaire following your stay with us. I understand that you had arrived at the hotel without a reservation in place so the team had endeavoured to provide you with the best allocation that they could for your stay based on our limited availability however I am if course sorry to hear that you had been disturbed by noise and please do accept our sincerest apologies for this. Our room rates are exclusive of a discretionary service charge (5% of the net room rate) which is distributed to our team members. This charge is mentioned on all confirmations, as well as our website however I do apologise if this had not been mentioned to you upon your arrival when you requested a room. This service charge is entirely discretionary and as we had no record that you did not wish to pay this it was therefore presented on your bill on departure as it is for all of our guests; as you are aware we have subsequently refunded this to you. Thank you once again and we very much hope that you may give us another opportunity to welcome you back again on a future occasion. Kind regards Knut Wylde, General Manager
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Everything you would expect from a very well run 5* hotel. From the moment you arrive the staff take pains to ensure everything that you would like/need is available. Our room was attractively decorated and had a wide variety of teas and coffee available - the coffee was very good, as was the little cake that awaited us. The bathroom was spacious and well appointed and the slippers were more substantial than most hotel and very comfortable! There is a delightful rooftop pool (too cold to try it) but the views there are wonderful. Dinner was excellent as was the service, breakfast slightly less so.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Knut Wylde, General Manager at The Berkeley
Responded Jul 17, 2023
Dear MLL79 Thank you so much for your kind comments. We are so pleased that you enjoyed your stay and the facilities, as well as the service provided. We very much look forward to having an opportunity to welcome you back. Kindest regards Knut Wylde, General Manager
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Having been fortunate enough to stay at The Berkeley a few times since I last did a review of the hotel the only real way to describe a stay here is perfection.
The Berkeley has been going through an evolution over the past few years and to a degree it is still ongoing. The amazing thing about this hotel is it never stands still and is always looking at what it can do better, which is quite the challenge considering the level it is already at.
The most eye catching thing is the new heated rooftop pool with the most stunning views over Hyde Park, it is a sight to behold and one a lovely summers day, sitting there enjoying a glass of wine or cocktail is about a good a place to be in London as there is.
The rooms are all maintained to the highest of standards, beds extremely comfortable and excellent shower pressure also.
Breakfast in The Collins Room is an event in itself, the team there ensuring you go wanting for nothing, it must rank as one of the best if not the best breakfast in London. It is not just the service but quality and consistency of the breakfast and the ingredients used.
The thing that makes The Berkeley however is the people, while there are certainly new faces there are also familiar ones, they have managed to hold on to a core staff from prior to lock down and this shows. While many hotels did not keep their staff or look after the The Berkeley did what it could to keep staff and this shows when compared to many other of the luxury London hotels.
The Berkeley is an expensive hotel, there can be no denying that, which for most including us makes it a treat rather than our only London hotel, but what a treat it is, never disappointing and most certainly worth the rates it charges.
Thank you to the team and we really cannot wait to return again.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Knut Wylde, General Manager at The Berkeley
Responded Sep 16, 2022
Dear Try2BeFairUK Thank you so much for your lovely comments about our team and we are so pleased that you felt your stay to be perfection. Delighted to also hear that you were able to enjoy time at our rooftop pool during your stay and thank you so much for your lovely breakfast and room comments as well. We very much look forward to welcoming you back. Kindest regards Knut Wylde, General Manager
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Dear milmil
Thank you for your question and I am pleased to advise that our guest rooms are accessed by electronic keys.
Kind regards
Knut Wylde, General Manager
Thank you for your question.
Our swimming pool is accessed from the 7th floor with wonderful views over Hyde Park/London; it is enclosed and the roof is no longer retractable.
Kind regards
Knut Wylde, General Manager
There are more places to choose from in the London area.
PRICE RANGE
$831 - $1,165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the berkeley hotel london, berkeley london, berkeley hotel london
LOCATION
United KingdomEnglandLondonBelgravia / Victoria
NUMBER OF ROOMS
115
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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