We had a fabulous afternoon tea today, celebrating a Birthday. We chose The Lanesborough after seeing the head pastry chef, Kevin, on Bake Off The Professionals. Definitely the right choice as the pastries were amazing - beautiful and delicious! The service was fabulous - the waiting staff were very friendly and attentive. The pianist was also lovely to listen to. Would highly recommend The Lanesborough afternoon tea to anyone looking for a wonderful treat!
My mother and I had a wonderful 3 night stay; everything was perfect, from the fabulous customer service to the opulent surroundings. The spa area was beautiful, a great place to relax after a busy day sightseeing. All the staff were extremely friendly and professional, housekeeping first class but for us the stand out members were Mickael and the team in the library bar, they created a wonderful atmosphere and made us feel very welcome. From arrival to departure, we loved every minute of our stay and I cannot wait to return for Christmas!
Came here with a group of 16 ladies last weekend for the Peggy Porschen Afternoon Tea and had a really wonderful time. The setting is so elegant, the service from everybody we encountered could not be faulted and the food itself was superb (not to mention the cocktail which was delicious and looked divine). There was a pianist playing (who took requests) and a very chatty and amusing member of staff in particular, who was a real character. All the other staff were so attentive, polite, friendly and helpful. The sandwiches were some of the best I have ever tasted, the cakes delicious and the scones so light . This is definitely one of the best afternoon teas I have had in London.
We celebrated a birthday here. Naturally, the room, food, and service were everything you might expect. What really stands out though is the staff. They have managed to create an atmosphere where you feel welcomed as part of the family yet still consistent with a slightly formal elegance. We were made to feel very special at every turn - from the reception staff to the restaurant and everyone in between. It's also the only hotel I have ever visited where the bed was more comfortable than my own. There is a sense of quiet and calm in the hotel that makes it feel very restful and tranquil despite being a very busy location. The food was exceptional - at dinner and breakfast. Dinner was just a lovely experience and it's difficult to express how perfect the overall experience was. I had a massage in the spa which was also superlative. There were some v small niggles perhaps- a dusting cloth left in the room we were shown to, with no-one taking it away, despite all of us looking at it (it was bright pink and stood out!) , a male member of staff in the spa who wasn't wearing a mask despite his female colleagues telling him in front of guests that he should be wearing one) but that was small fry really. . We are both well travelled and have stayed in many beautiful places but this hotel for both of us, was as good as it gets. A very memorable stay and we would certainly go back.…
We had afternoon tea at The Lanesborough yesterday and it was absolutely beautiful. The surroundings were exquisite, the staff were all very friendly, professional and helpful and the food was delicious. I would thoroughly recommend the afternoon tea here . As always, if you do have any special dietary requirements give them a call before visiting and I'm certain they will do whatever they can to help. We only had the afternoon tea - we didn't stay here so I am unable to comment on anything about the hotel.