We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
26 Cadogan Gardens, London SW3 2RP England
E-mail hotel
Lowest prices for your stay
$427
View Deal
Hotels.com
eDreams
$427
View Deal
Expedia.com$428
Orbitz.com$428
Lol.travel
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (226)
Room & Suite (152)
Videos (1)

About

#79 of 1,154 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
A romantic town-house hotel built in 1890 and emanating all the grandeur that is associated with the 19th century, the Draycott Hotel is one of the finest hotels in Kensington. A sight to behold and renowned in the area, this red-brick Edwardian hotel has been lovingly restored and provides an opulent home away from home for guests. Conveniently located for those who wish to undertake an excursion around London's boroughs, just around the corner from the hotel you will discover Chelsea’s fashionable Sloane Square and the beautiful borough of Kensington. Combining traditional, timeless elegance with quintessentially British luxury and hospitality, it is second nature for the Draycott to offer personal touches that are hard to find elsewhere; guests can enjoy complimentary tea and homemade biscuits at 4:00pm, toast Champagne at 6:00pm and even indulge in hot chocolate and biscuits at 9:30pm before retiring should they wish.
Read more
Room & Suite (152)152
Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Salon
Baggage storage
Concierge
24-hour front desk
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Romantic
Languages Spoken
English, Spanish, Italian, Portuguese

Location

Full view
98Great for walkers
Grade: 98 out of 100
65Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
946Reviews11Q+A92Room tips
Traveler rating
  • 756
  • 142
  • 25
  • 12
  • 11
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sheron777 wrote a review Jun 2020
Oldham, United Kingdom2 contributions1 helpful vote
I booked to go here on 23rd of June 2020 - I paid for this in full in Jan 2020. My booking was non-refundable. I am asking for a FULL refund which Im entitled too. Under force majeure and the consumer act if one of the 2 parties, do not fulfil their part of the booking then they are in breach of contract. This hotel has been closed and will not be open on my date of arrival so they havnt kept up their part of the booking. Also force majeure takes precedence over whether the booking is non-refundable or not. So by LAW they should offer either a voucher, or a full refund. Im asking for a refund and they are refusing which is a disgrace. They are deliberately withholding my monies back using the guise of "its a non-refundable booking". Doesnt matter. So I didnt even get to the hotel but if I was you I wouldnt book with them. Absolutely terrible customer service and Im taking this further. I dont want anyone going through the stress and worry Im going through.
Read more
Date of stay: June 2020
Helpful
Share
Clarence Girl wrote a review Feb 2020
Norwich53 contributions45 helpful votes
Another lovely stay at the Draycott last month, our third in three years. We have tried other hotels in between time (including the recently opened Vintry and Mercer) but they are soulless. The Draycott is warm and friendly and so are the staff. I don't understand the previous comment about limited breakfast options. There are many classic English breakfast options on the menu. If you don't want a traditional breakfast don't stay in a traditional hotel, try a large soulless hotel with a big buffet. Our breakfasts were delicious and prepared with care (I am very fussy about my food) and the young waitress looking after us was engaging and efficient. Our room was our favourite yet and we will request this on our next stay. Some of the decor needs refreshing in the public areas. The stairs look particularly shabby but there is a painting program in place. My only comment for improvement is on some discrepancy in information given by the reservation staff. This hotel, at its usual rates, is above our budget. We are only able to stay here if we find a third party deal. When I rang in December 2018 to ask if there were any prices to match what we had paid the first year we stayed in 2017, the reservation lady I spoke to was very helpful and, after checking with her manager, she offered me the same price as a third party deal that was currently on which I had not spotted. This time, in December 2019, I rang reservations again but a different reservation lady told me that there were no currently no third party deals on (not true) and that the hotel never match any third party offers (also not true given my experience the previous year). She truly was obstructive, telling me how the prices of running a hotel were going up and she didn't even ask the dates we were looking to stay in January to see what price they could offer us until I pressed her. Needless to say we did not book directly with the hotel this time and booked through the third party that had an offer on. This is a shame as we do prefer to book directly with hotels when we can. Nonetheless we will return.
Read more
Date of stay: January 2020
Rooms
Cleanliness
Service
Helpful
Share
Response from Timothy Gardner, General Manager at Draycott Hotel
Responded Mar 15, 2020
Dear FoodieClaire We are delighted to welcome you back for your third visit and appreciate your loyal custom. Thank you for informing us about your experience with front of house and rest assured we will be sure investigate this further. In the meantime, we hope to welcome you back for a fourth visit soon. Best wishes, Timothy Gardner General Manager
Read more
phoebewillett wrote a review Jan 2020
Sleaford, United Kingdom264 contributions131 helpful votes
+1
Absolutely loved this place I was upgraded to the Shaw suite which had a fire place and access to the gardens.. everything from checking in to checking out was great.. you’re treated like a queen.. The staff are amazing the food was delicious the room was the best I’ve staid in in London you get old fashioned English hospitality which is lacking in most of the other hotels in london.. it truelly was lovely in every way. Thankyou
Read more
Date of stay: January 2020
Helpful
Share
Response from HotelierLondon, General Manager at Draycott Hotel
Responded Jan 24, 2020
Dear phoebewillett Thank you for taking the time to leave your wonderful feedback - it's much appreciated. we're thrilled you enjoyed your stay in the Shaw suite and the gorgeous views it offers of our private garden. We hope to welcome you back again soon. Warm wishes, Timothy Gardner
Read more
Siamak S wrote a review Jan 2020
Norway8 contributions10 helpful votes
A nice stay. All good. My main comment is about the limited breakfast. So you dont have lots of options, very limited, otherwise you have to pay. But the room was very clean and nice staff, good location.
Read more
Date of stay: February 2019
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Melissa S, General Manager at Draycott Hotel
Responded Jan 2, 2020
Dear Siamak S Thank you for taking the time to leave a response. We are sorry to hear you were disappointed by our breakfast options but pleased you felt welcomed by our team and enjoyed the location. Warm wishes, Melissa Stoman
Read more
Sandra C wrote a review Dec 2019
1 contribution1 helpful vote
Appalling service!! I’d booked a table at the Draycott hotel for afternoon tea and when we turned up we found out that our table had been given to hotel customers who - we were later told - have priority over all bookings even if they don’t make any reservation! One of the waiters asked his colleague if our table was ready and the colleague answered that it wasn’t and shrugged when asked why.... We had to wait half an hour for a table to be set downstairs, and finally had our afternoon tea in a room that looked like a regular dining room and nothing like the nice library room that you can see on the images. The food was ok but not amazing, and if you expect it to be presented on a 3 tier plate, again you’ll be disappointed.. It was served on regular plates. The final straw was when we asked for a breakdown of the bill. It took 10 minutes to the waiter AND his manager to print out what was eventually one line corresponding to the total amount. What a joke! Such a disappointing experience created by one of the least professional services I’ve ever seen. I will never go again and shame on Mantis for having such bad employees.
Read more
Date of stay: November 2019Trip type: Traveled with family
1 Helpful vote
Helpful
Share
Response from Melissa S, Manager at Draycott Hotel
Responded Jan 17, 2020
Dear sandraclf Thank you for taking the time to leave a response. This incident has been raised within team internally and I can only apologise for your experience. This is by no means a reflection of our usual standards but rather an incredibly busy day pre-Christmas and some confusion over bookings. I appreciate this experience has not met your expectations but if you do decide to make a return visit please do not hesitate to contact me personally to organise and ensure we accommodate your requirements. Once again my sincere apologies and we hope to welcome you back in future. Warm wishes Melissa Stoman
Read more
Previous
PRICE RANGE
$262 - $450 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
draycott hotel london
LOCATION
United KingdomEnglandLondonChelsea
NUMBER OF ROOMS
35
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Draycott Hotel
Which popular attractions are close to Draycott Hotel?
Nearby attractions include Cadogan Hall (0.1 miles), Saatchi Gallery (0.2 miles), and Sloane Square (0.09 miles).
What are some of the property amenities at Draycott Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Draycott Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Draycott Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Draycott Hotel?
Conveniently located restaurants include The Five Fields, Enoteca Turi, and Caraffini.
Are any cleaning services offered at Draycott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Draycott Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, and Portuguese.
Are there any historical sites close to Draycott Hotel?
Many travelers enjoy visiting Churchill War Rooms (1.5 miles), Tower of London (3.7 miles), and Houses of Parliament (1.6 miles).