The May Fair, A Radisson Collection Hotel, Mayfair London
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About
#483 of 1,209 hotels in London
Location
4.8
Cleanliness
4.4
Service
4.2
Value
3.8
Stylish, luxury icon in sophisticated Mayfair with lavish rooms; 3D cinema; casino and spa. Guests enjoy free high-speed WiFi on unlimited devices, and fabulous eating and drinking with May Fair Kitchen’s Mediterranean style sharing plates, May Fair Bar’s cocktails and vibrant ambiance, and May Fair Terrace’s quiet spot for drinks and cigars. Close to Bond St’s boutiques, iconic restaurants, Buckingham Palace and Green Park station linking direct to Victoria. Meeting spaces host 2-280 people.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Coffee / tea maker
Minibar
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Centrally Located
Languages Spoken
English, French, Arabic, Italian and 1 more
Location
100Great for walkers
Grade: 100 out of 100
273Restaurantswithin 0.3 miles
161Attractionswithin 0.3 miles
Contact
Stratton Street, London W1J 8LT England
Getting there
Green ParkUnderground2 min
Piccadilly CircusUnderground9 min
Rental CarsSee rental cars from $25/day
6417Reviews53Q+A100Room tips
Reviews
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Great central location. Service was exceptional and we were very well looked after. Not quite as grand as back in the day but great value and very comfortable bed. Breakfast was a little hectic and not very warm but good selection and quality food.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London
Responded 2 days ago
Dear nhudso365494, Thank you for taking the time to review your stay. We are delighted to hear that you enjoyed exceptional service and our comfortable beds. We strive to ensure a pleasant stay for all our guests, and we apologize if the breakfast experience was not quite what it should have been. While we work hard to provide a warm atmosphere, we are glad that you found the selection and quality of food to be good. Thank you again for your feedback; we hope that you will visit us again soon. Warm regards, Botho Stein, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Upon arrival as we were early we were greeted by Antonio on the desk and all I can say is what a breathe of fresh air. He made our experience everything and more and went beyond his duties to make sure we enjoyed our stay. We have stayed here before a few times in the last couple of years but I booked this visit being my partners birthday and Antonio put some lovely little cakes in the room on arrival and we had the most amazing room to make our weekend celebrations worth while. Ny daughter absolutely loved it. Thank you so much
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London
Responded Jun 8, 2022
Thank you so much for taking the time to post a lovely 5 star review and so pleased that you were looked after so well by Antonio! We look forward to welcoming you back soon. Kind regards, Botho Stein, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel in the centre of Mayfair. Easy access to all the major attractions. Spacious well appointed bedroom, although a mirror near the power point would be useful. Large bathroom/shower room, having the dressing area attached is not entirely practical. Excellent spa facilities All the staff prepared to go the extra mile Unfortunately at the moment there is a noisy building project taking place in the building opposite the front door and extensive roadworks in the area. When these are completed it would be perfect
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Check progress of the building works opposite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London
Responded 1 week ago
Dear Ricahrdfl2033TW, Thank you very much for your kind review. We are so pleased to hear that you found the hotel spacious and well appointed and that you enjoyed the spa facilities. We can assure you that we always go above and beyond to give the best service possible. We apologize for the noise from the building project and roadworks in the area, which we know can be disruptive to our guests' stay. Unfortunately, these are outside of our control but rest assured we will do what we can to minimize any disruption caused by them going forward. We hope that this didn't detract from your stay too much, and thank you for your valuable feedback. Warm Regards, Botho Stein, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Decided to treat myself and my partner. Planned a hectic range of experiences around a central location. Ideally placed in Mayfair. Some issues with major building work taking place immediately opposite which was very intrusive and a local road closure. Under other circumstances perfect
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London
Responded 1 week ago
Dear Richard F, Thank you for your review and for taking the time to share your experience with us. We are delighted that you chose to stay at our hotel in Mayfair for your London break and that it was an ideal location for all the experiences you planned. We understand the frustrations of intrusive building work and road closures, however, we are glad that we were there to offer a central stay despite these challenges. Thank you again for staying with us. Warm Regards, Botho Stein, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
到着の数日前から頻繁にメールがあったものの、到着したらフロントで予約がないと、他のホテルではないかと夕方に投げ出されそうになったら。不安に感じ、移動で疲れた身体に打撃があった。 フロントで他にもスタッフが居たのに誰も手助け出来ずフォローもない。 とても残念。 When I arrived ,receptionist told us You don’t have any reservations Maybe you booked different hotel We almost kicked out the hotel even busyFriday evening There are some other receptionist chatting each other but no one support her We are very disappointed at this hotel
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London
Responded 2 days ago
Dear junco3, Thank you for your feedback. We appreciate you sharing your experience with us. We take customer service very seriously and are always striving to provide an enjoyable stay for all of our guests. Our goal is to make sure every guest has a positive experience from the moment they arrive and we apologize if we did not meet that standard during your visit. We thank you again for taking the time to provide us with feedback, and hope you will consider giving us another opportunity in the future. Warm regards, Botho Stein, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are small and very expensive. My room particularly reeked of cigarette smoke and the balcony view was extremely disappointing. However staff were very nice and the lobby smelled great. Room service food was also very good, although I didn't receive my change.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London
Responded 1 week ago
Dear Yardz876, Thank you for taking the time to share your experience with us. We are pleased to hear that our staff and lobby smell were above your expectations, as well as the quality of our room service food. While we understand your feedback about the size of the rooms and your balcony view, we are committed to providing an optimal stay for all our guests in a safe and inviting atmosphere. We hope you will consider staying with us again in the future. Thank you again for sharing your feedback. Warm Regards Botho Stein, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charged my credit card 4 times and demanded cash. Still awaiting refunds. Be careful when paying for anything in the bar or at the front desk as card machines say payment declined and then debit later. So I paid FIVE times for overpriced, mediocre drinks. 5 glasses of wine for nearly £100 was bad enough without being actually charged £500. Refunds will arrive but only because I had online payment alerts. I was lucky. Be careful! It’s an overpriced and impersonal place in any case. I shall not return. Awful experience
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Date of stay: March 2023Trip type: Traveled with friends
Room Tip: Don’t pay by credit card in the bar.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Originally we were supposed to stay at the Radisson Blu Edwardian Vanderbilt Hotel, but due to renovations we were transfered to The Mayfair. We loved the experience, the service and the location. Really a great place to stay if you can afford it.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London
Responded 1 week ago
Dear GMonzonD, Thank you for taking the time to share your review of The Mayfair. We are delighted that you enjoyed your stay with us and found the experience and location to be excellent. At The Mayfair, we strive to provide our guests with a luxurious and comfortable stay, and we are thrilled that we were able to meet your expectations. We appreciate your kind words, as we constantly strive to improve our services. Thank you again for choosing us as your hotel of choice during this visit! Warm Regards, Botho Stein, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The vibe and presentation on the ground floor belies a rather tired bedroom flooor and bedroom. The reception staff were excellent as was the bar / small snacks staff. We were happy to wait for our key and we’re delighted with the courtesy shown. There is no doubt that a freshen up is required and given the (apparent) clientele I am surprised that there is no evidence of a programme of improvements. Breakfast was well run and adequate with plenty of staff around.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London
Responded 2 weeks ago
Dear 233terencef, Thank you for leaving us a review about your recent stay. We appreciate you taking the time to share your observations with us. We are pleased to hear that you enjoyed our location, reception staff and bar/small snack staff. We understand that our bedroom floors and bedrooms may seem a bit tired, and we will take your feedback into consideration as we strive to ensure each of our guests has the best possible experience when they stay with us. We value all of our guests' feedback and thank you for bringing this matter to our attention. Warm wishes, Botho Stein, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was excellent. The guest experience manager Mina was an absolute star. She made sure everything was perfect for our stay and I could not be more grateful. She pulled out all the stops to ensure our birthday was special. The room was lovely, a great hotel and breakfast was delicious. I would 100% recommend and I will be excited to plan my next stay!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Botho Stein, General Manager at The May Fair, A Radisson Collection Hotel, Mayfair London
Responded 2 weeks ago
Dear S1310PVgaryr, Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you and your family had a perfect birthday weekend in our hotel. It is especially gratifying that you found Mina, our guest experience manager, to be an absolute star. We strive to provide a positive and personalized experience for all of our guests, and it is wonderful to hear when we have achieved this goal. We look forward to seeing you again soon on your next stay! Warm wishes, Botho Stein, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$399 - $635 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
may fair london, mayfair hotel london, may fair hotel london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
404
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Claim Your ListingTHE MAY FAIR, A RADISSON COLLECTION HOTEL, MAYFAIR LONDON - Updated 2023 Prices & Reviews (England)
Frequently Asked Questions about The May Fair, A Radisson Collection Hotel, Mayfair London
Which popular attractions are close to The May Fair, A Radisson Collection Hotel, Mayfair London?
Nearby attractions include London Party Pub Crawl (0.2 miles), May Fair Bar (0.02 miles), and Regent Street (0.2 miles).
What are some of the property amenities at The May Fair, A Radisson Collection Hotel, Mayfair London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The May Fair, A Radisson Collection Hotel, Mayfair London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The May Fair, A Radisson Collection Hotel, Mayfair London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The May Fair, A Radisson Collection Hotel, Mayfair London?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The May Fair, A Radisson Collection Hotel, Mayfair London?
Conveniently located restaurants include Smith & Whistle, Ormer Mayfair, and May Fair Kitchen.
Are there opportunities to exercise at The May Fair, A Radisson Collection Hotel, Mayfair London?
Yes, guests have access to a fitness center during their stay.
Does The May Fair, A Radisson Collection Hotel, Mayfair London have airport transportation?
Yes, The May Fair, A Radisson Collection Hotel, Mayfair London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The May Fair, A Radisson Collection Hotel, Mayfair London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The May Fair, A Radisson Collection Hotel, Mayfair London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The May Fair, A Radisson Collection Hotel, Mayfair London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.