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The Athenaeum Hotel & Residences

#141 of 1,066 Hotels in London
Certificate of Excellence
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The Athenaeum Hotel & Residences
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1,968 Reviews from our TripAdvisor Community

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Showing 1,863: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed over a very hot weekend in London and the piece and tranquillity of the Athenaeum was the perfect place to relax, cool down and recover. Everyone talks of the welcome, friendliness and willingness to help of all the team but you do truly feel it. The room was exactly as we wanted, the location perfect for accessing the... More 

Helpful?
Thank David S
Leeds, United Kingdom
Level Contributor
88 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great location and lovely staff. Charming doorman. Small room. Headboard needed replacement in as faded. Booked a superior double but convinced I was given a standard room as not sure what was superior about it. Bathroom had shower curtain which seemed a bit poor. Only four teabags and no milk provided. We drank tea without milk. Teabags were not replenished.... More 

Helpful?
1 Thank Sally S
Phoenix, Arizona
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I travelled back to England this past March/April for a 5 day stay. Again we stayed at our favorite property, the Athenaeum. I have stayed at this property nearly a dozen or more times, writing reviews on the majority of them. In all cases I have always given a 5 star review. This one is different, 4... More 

Helpful?
Thank Michael G
nicm44
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed as a couple for a weekend in London. Didn't spent a huge amount of time in the hotel but when we did the staff were friendly and helpful. We were greeted warmly by the doorman whenever we arrived. Our room was lovely....with views out to Green Park. The bathroom was beautiful. Couldn't hear any road noise when the windows... More 

Helpful?
Thank nicm44
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear nicm44, We would like to thank you for your comments and for recommending our hotel to other travellers. I have shared your kind comments about our friendly and helpful team with them. We are a 5-star family run hotel that prides itself in our service and relationship with our guests. It is lovely for us all when this is... More 

Shrewsbury, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel frid to sun Nice hotel with nice staff Great position with tube stops 5 mins either side Had a good deal and paid £320 for two nights, however would have been disappointed if I had to pay the £300 per night normal rate as the room wasnt very big and had to look directly into an... More 

Helpful?
Thank steven w
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Steven w, We would like to thank you for your comments and were pleased that you had a good time. I know our team enjoyed looking after you as much as you enjoyed your stay. For some of the best views from hotel rooms in central London we do recommend our wonderful Park View Rooms which have stunning vistas... More 

Tokyo, Japan
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

It`s the third time I`ve stayed at The Athenaeum in the past few years, and every time the hotel lives up to the high standards it created on the last visit. Nice new entrance, and the old high tea location is now a bar - its a good decision, as the old bar hid the restaurant behind. Great service as... More 

Helpful?
Thank Peter M
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Peter, We would like to thank you for staying with us and for recommending The Athenaeum to other travellers. Your great comments are much appreciated and we are delighted you like our new look. The refurbishment honours the hotel’s heritage with everything carefully chosen to complement and emphasise its award-winning, one of a kind, spirit. The hotel’s team are... More 

Sheffield
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

In London you really are spoilt for choice when luxury hotels are concerned but honestly - I've stayed here twice and each time I didn't like my experience. The staff are inflexible and are really not that committed to giving excellent customer service so this hotel would be at the bottom of my list when choosing the next luxury London... More 

Helpful?
1 Thank MartinZachery
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Martin Zachery, We are sincerely sorry that you were disappointed with your stay with us. Our guests’ experiences during their stay are of paramount importance to us. Thank you for your feedback and I would like to assure you your comments are taken extremely seriously. We are all deeply sorry you felt we were not up to our normal... More 

Derbyshire, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Another return visit with my son. Very excited as we've had such fun times at the hotel and felt very spoilt previously. Lovely room, fab view, location excellent, super clean room (as ever), wonderful pillows, gorgeous Jim the doorman. Got there at lunch time. Our room was not ready ( that's fine) but we needed to 'freshen' up. Apparently no... More 

Helpful?
1 Thank s c
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear sc, Thank you for your review. We will pass your kind compliments onto Jim and Housekeeping. As a regular guest we are so sorry that you and your son were disappointed with your stay on this occasion. Our staff members take their roles very seriously and our warm welcome is very much at the core of all we do... More 

Manama, Bahrain
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

While I am not crazy about the lobby area (a lot going on, with receptionists standing with their laptops), it is nevertheless a wonderful hotel. The rooms are on the small side (to be expected in London), but the closet/storage works well, and one has everything one needs. I was particularly impressed by the housekeeping: attentive as well as spotless.... More 

Helpful?
Thank ExpatDBK
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Expat, Thank you for taking the time to share your thoughts on the hotel and for giving us a perfect rating. The new entrance and lobby area have been opened up giving a very welcoming impression and our guest services team are in the lobby area to welcome all our guests and offer whatever assistance might be required. We... More 

U.K
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We found this hotel to have exceptional standards with a lovely restaurant. We stayed on a busy weekend but found it easy to check -in , rooms were ready for us and we're very nicely decorated . The breakfast was rather expensive but it was really nice and presented beautifully . Cooked to perfection. The staff were very Friendly and... More 

Helpful?
Thank DAWN1M
AthenaeumHotelLondon, Manager at The Athenaeum Hotel & Residences, responded to this review

Dear Dawn, Thank you for taking the time to share your thoughts of the hotel and public areas, and for giving us a perfect rating. We are very proud of our multi-million pound refurbishment to the hotel’s ground floor façade, bar, restaurant and private rooms, and are encouraged by your comments. Customer service has always played an important role at... More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
Official Description (provided by the hotel)
By the Royal Parks Intimate and sophisticated, the fabulous 5-star Athenaeum is your home-away-from-home in Mayfair, central London. You're opposite Royal Parks and Buckingham Palace, just down the road from national museums and galleries, and close to world-renowned shops and theatres. Michelin-starred chefs For eating and drinking, there's afternoon tea (voted "Best in London 2012"), an restaurant run by Michelin-starred chefs, and a fine bar - home to a large collection of whiskies and signature cocktails. For a little "me-time", our spa offers relaxing treatments, relaxation room, wet area and a well-equipped fitness room. Free WiFi, iPod(R) docks All guestrooms are spacious with modern decor and premium bedding. You can catch a game on the plasma TV, stream tunes through the iPod(R) dock, and browse the Web with free WiFi, all while sipping an espresso coffee. ... more   less 

Additional Information about The Athenaeum Hotel & Residences

Address: 116 Piccadilly, London W1J 7BJ, England
Location: United Kingdom > England > London > Mayfair
Price Range: $311 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Athenaeum Hotel & Residences 5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Athenaeum Hotel And Apartments
Athenaeum Hotel Apartments
The Athenaeum Hotel & Residences London, England
Hotel Style:
#32 Business Hotel in London
#56 Family Hotel in London
#85 Romantic Hotel in London
#114 Luxury Hotel in London
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