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150 Piccadilly, London W1J 9BR England
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Traveler (4346)
Dining (1048)
Room & Suite (569)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz London
Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#119 of 1,198 hotels in London
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.2
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Ritz offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Conference facilities
Banquet room
Spa
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Meeting rooms
Couples massage
Facial treatments
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, Spanish, Chinese and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
322Restaurantswithin 0.3 miles
154Attractionswithin 0.3 miles
5182Reviews112Q+A100Room tips
Traveler rating
  • 4,218
  • 605
  • 189
  • 83
  • 87
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
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Most Recent
chris b wrote a review Yesterday
Derby, United Kingdom53 contributions19 helpful votes
+1
Lovely experience, purchased a night here for my wife as she always dreamed of staying here, on arrival our case’s were taken from us and a warm welcome from the door staff was given, we checked in and went to the bar area to have cocktails again with impeccable service. We were told our room was ready around 3pm and were given a brief tour of the downstairs hotel by a lovely staff member she guided us to our room , the room was lovely a nice view over the park and the bottle of champagne was waiting for us that I had previously ordered. Later we went to afternoon tea , which was plenty full, I only wish it wasn’t downstairs as when I visited previous it was upstairs next to the lobby but this is closed to refurbishments, We stayed pretty much in the hotel on our day and had a walk in the park to Buckingham palace which is only a short distance away, In the evening we returned and enjoyed coffees in the lobby before retiring to our room. The next morning breakfast in the restaurant was lovely, we again took to the lobby for coffee, The only thing that disappointed was the rudeness of two staff members in the lobby, we were talking to them about the refurbishment of the afternoon tea area when they suddenly ignored us and almost ran to two regular visitors of the ritz to choose to speak with them instead, not a word of excuse me I must see to these two gentlemen, just turned their backs in us mid sentence and almost ran to this couple which me and my wife found quite rude, But other than that everything was fantastic.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Katpetrova wrote a review Yesterday
32 contributions17 helpful votes
+1
Amazing experience, staff were very friendly and attentive! I stayed at the Ritz for my birthday with my boyfriend and immediately from our arrival the service was excellent! I only have good things to say about the hotel and the Ritz Restaurant. Rooms were clean and well equipped and the food was absolutely fabulous! Definitely recommend a trip here!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pigwig2 wrote a review Aug 4
Rotorua, New Zealand28 contributions6 helpful votes
+1
The venue was amazing, lived up to our expectations. Everything was very special, the decor and the music. The food was just ok - I must say I think it wasn’t the best food I’ve had at an afternoon tea but it was good - sandwiches, nice scones and three little desserts. Champagne was the best - we had a bottle and it was amazing - I’ve never had champagne in a restaurant before so I don’t splash the cash usually but once we were there I just really wanted to and I’m so glad I did, it really did add to that special feeling. I must say I was disappointed by the service - there didn’t seem to be enough staff and we didn’t feel well looked after to be honest. I had to ask to have champagne topped up twice but then at the end they clearly wanted us to leave on time for the next people coming in (fair enough) and seriously about 4 different people tried to come to top up our glasses. We had to keep explaining we were saving it to have in the amber room afterwards, we weren’t planning on overstaying. Would have been nicer if we had one person looking after us so we only had to explain this once. No one checked on us throughout or asked if we wanted more tea, again had to flag someone down to ask. It was a little frustrating. Definitely go a little early or stay at the end to hang out in the amber room which was stunning. You don’t have to order a drink or anything, you can just go sit in there, stay as long as you want. take pics etc which everyone was doing. As I say we saved a glass of champagne each to enjoy in there at the end and it was almost the best part of the experience. Also don’t be ashamed to ask for a doggy bag, I’d say half the people at our sitting did and it comes in a lovey bag. Probably tell them what you want to save as they didn’t put everything in - only the scones. Overall I would recommend and I’m really glad we did it. Next time I would probably try a different hotel though where I imagine the food and service would be better.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Ask for a doggy bag. Hang out in the amber room before or after to extend your time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cannonater wrote a review Aug 3
Salt Lake City, Utah1293 contributions565 helpful votes
JUDE at the front desk was amazing. Especially if you sing “hey Jude” to her… too funny!! Her and the front desk staff rocked it from the moment we walked in! Walking distance to Buckingham palace. You really need to stay here at least once in your life.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Walk to Piccadilly and Buckingham palace and lulu.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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emirhansamanci wrote a review Aug 1
Istanbul, Turkey7 contributions4 helpful votes
The staff really go above and beyond to make everything perfect. Special thanks to the front desk, and the concierge. Cleaning was super detailed, even in the most unnoticed areas in many leading 5* hotels.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MargaretAB10 wrote a review Jul 2022
Borden Sittingbourne30 contributions47 helpful votes
Terrible customer service from a world class hotel. I bought a voucher for a friends birthday and booked for 26 March 2020. Unfortunately covid broke out and everything got locked down on 24 March . On contacting the hotel was told that I probably would not get my money back. When things calmed down after the initial confusion they said that I hadn’t paid anyway as the money wasn’t taken until the voucher had been used. Unfortunately I didn’t check this as health problems took over. On checking something else in my bank it appeared that the money had been taken. I have questioned this several times and all I get is that everyone was sent an email with new terms and conditions , i received no such e mail, I have requested their MD’s , Mr Sam Gowili Email and also their line managers email, but nothing forthcoming. Dreadful customer service from a world class hotel for such a small amount (for them) of less than £400.00 Very disappointing,
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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baby095 wrote a review Jul 2022
London, United Kingdom7 contributions1 helpful vote
Someone bought a cream tea for us and we could not go as it was due to when COVID began and we are trying to go now as only now we feel comfortable going as we were worried to go due to COVID and explained that to them on email and they are not willing to give it to us so they have not provided the goods and we wrote to them a while ago about this and they could not be bothered to reply or give me a reply and they could not care less how they treat us we are not going here again as they have treated us like this no care in the world. Please do not go here they do not honour the cream tea which were got for us by someone as a birthday present. The Riz hotel has taken the money and not provided the service. They are not willing to put it right after a few emails to them I feel let down by them.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Renee N wrote a review Jul 2022
1 contribution1 helpful vote
I was not allowed in as I was wearing silver smart trainers! I am over 70! I was mortified as I was meeting my lawyer there. We were going to have a discussion over a drink, and I had to call him and change the venue to a hotel that has left the eighteenth century behind, ie every other hotel in London!
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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abacus614 wrote a review Jul 2022
Wolverhampton, United Kingdom7 contributions30 helpful votes
What can you say its The Ritz! We experienced Saturday Night Live at The Ritz. A truly amazing experience that I shall never forget. We went to celebrate my partners 40th Birthday. The food was the best of the best. The service, could not be faulted with superb synchronicity and attention to detail. The entertainment, band and dancers were very professional and captivating. Im a great belive of your get what you pay for. In this instance The Ritz did not fail to disappoint. I will be planning my return.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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prhightrees wrote a review Jul 2022
Dorridge, United Kingdom22 contributions4 helpful votes
We booked a dinner dance at the Ritz in London as a Christmas present and wedding Anniversary It was superb from the start to the finish. As you would expect the service was excellent but both the band and the two fantastic dancers who entertained us were terrific. Sounds like I am just gushing but I don't care if you get the chance to go then go Bucket List started
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$1,023 - $1,619 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz london hotel london, the ritz hotel london, ritz hotel london, ritz london, london ritz-carlton
LOCATION
United KingdomEnglandLondonSt. James's
NUMBER OF ROOMS
136
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Frequently Asked Questions about The Ritz London
Which popular attractions are close to The Ritz London?
Nearby attractions include London Party Pub Crawl (0.2 miles), Undiscovered London (0.07 miles), and May Fair Bar (0.1 miles).
What are some of the property amenities at The Ritz London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz London?
Yes, parking is available to guests.
What are some restaurants close to The Ritz London?
Conveniently located restaurants include Iran Restaurant, Ormer Mayfair, and May Fair Kitchen.
Are there opportunities to exercise at The Ritz London?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Ritz London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Ritz London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Chinese.
Are there any historical sites close to The Ritz London?
Many travelers enjoy visiting Churchill War Rooms (0.6 miles), Tower of London (2.8 miles), and Houses of Parliament (0.9 miles).