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The Ritz London

150 Piccadilly, London W1J 9BR England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3967)
Dining (727)
Room & Suite (624)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz London
Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#46 of 1,174 hotels in London
Travelers' Choice
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Meeting rooms
Couples massage
Facial treatments
Full body massage
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Wardrobe / closet
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish, Chinese and 2 more
4934Reviews102Q+A100Room tips
Traveler rating
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Popular mentions
Diana W wrote a review Jul 2021
Manchester, United Kingdom9 contributions4 helpful votes
I had booked the celebratory afternoon tea for my 40th birthday. The decor and seating is very grand and elegant. But the service was poor for such an establishment - 1. Cream dropped by waiter on my husband’s phone with no apology 2. Waiter took away middle tier of afternoon tray with sandwiches on and didn’t ask me whether I had finished with them 3. Certainly rushed, bill brought to me before I even asked. Don’t expect a leisurely afternoon tea, the waiters are eager to clear tables and get second sitting in. I think the most rip off thing is that I ordered a celebratory afternoon tea expecting to get a full sized cake but instead a small 3 inch cake was given to me. It was so small it’s like those complimentary cakes that are given. So I would definitely not recommend paying extra for celebratory afternoon tea - better getting your cake from elsewhere. The afternoon tea quality is much better elsewhere - scones had no taste. I am not sure whether Ritz is much about the gimmick but no substance. Much better quality and service in other afternoon tea places in London.
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Date of stay: July 2021Trip type: Traveled as a couple
nikndel wrote a review Jul 2021
Benfleet, United Kingdom361 contributions106 helpful votes
So a delayed visit for afternoon tea I asked for some adjustment to sandwich fillings when booking . We arrived early and seated straight away but the guy who served us struggled with our requests but as you get top ups we managed to get there Wife’s birthday we got cake and card but we have stayed before and expected this .Always liked the Ritz and been lucky to stay and have lunch breakfast and dinner there hope this isn’t my last visit such a wonderful place
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Date of stay: July 2021
DrTansB wrote a review Jul 2021
Birmingham, United Kingdom103 contributions107 helpful votes
So we decided to book this afternoon tea to celebrate quite a few things…our one year anniversary, us moving out of our respective places and ready for relocating abroad together. I have been to the Ritz before for dinner a couple of times and my partner has been here for one of his best friend’s wedding, but this was our first time having afternoon tea here and we were excited to be there together. The venue itself is as gorgeous as ever. Lovely facilities, beautiful surroundings and flowers. We chose the traditional afternoon tea as it was far too early to have any alcohol! The afternoon tea itself was great, lovely food (which is replenished) and presentation, and good tea choices (We tried the chai, rose, passion fruit and the ritz blend). However, the experience just left us a bit underwhelmed by the end of it. I had written that it was our anniversary in the booking notes, and we were asked by a staff member if we were celebrating something when we sat down, and my partner mentioned the above, however this was not acknowledged at all during our sitting. I’m aware that you get brought out a little cake from past experience, and the other tables had this brought out for them around us, but this did not happen for us. One of the staff members brought over the bill even though we had not asked for this yet, as we were enjoying our tea but we just felt rushed to leave. At the table next to us, the waiter was telling the two ladies there that the service was not included in the bill and this could be paid by card /cash etc. We would not have expected that to be pointed out to us, I am sure people know this by simply looking at their bill. Would still highly recommend the afternoon tea and the Ritz but we were just a bit upset at the above issues.
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Date of stay: June 2021Trip type: Traveled as a couple
Alison O wrote a review Jul 2021
Denbigh, United Kingdom209 contributions132 helpful votes
We really enjoyed this experience. From the lovely greeting by the Doorman, to the wonderful staff serving afternoon tea, everything was beautiful. I can't fault the food, and we all enjoyed it. The staff are what make this experience though. At £55 each it is good value we think. Thank you :)
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Date of stay: July 2021
Treats999 wrote a review Jul 2021
London, United Kingdom421 contributions108 helpful votes
The Ritz has a beautiful ambience and decor, no getting away from that. The price remains fair. I’ve been having afternoon tea here for many years but, tbh the service is not what it was. Years ago, you were made to feel special and felt you could take your time over a relaxing tea, trying different flavours, cakes, scones. It now feels rather rushed, tea and sandwiches replenished early, clearing tables around you, the attentiveness feels a little forced.
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Date of stay: June 2021Trip type: Traveled with family
$634 - $935 (Based on Average Rates for a Standard Room)
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United KingdomEnglandLondonSt. James's
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Frequently Asked Questions about The Ritz London
Which popular attractions are close to The Ritz London?
Nearby attractions include Undiscovered London (0.07 miles), London Party Pub Crawl (0.2 miles), and May Fair Bar (0.1 miles).
What are some of the property amenities at The Ritz London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz London?
Yes, parking is available to guests.
What are some restaurants close to The Ritz London?
Conveniently located restaurants include Iran Restaurant, Ormer Mayfair, and AW Restaurant.
Are there opportunities to exercise at The Ritz London?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Ritz London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Ritz London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Chinese.
Are there any historical sites close to The Ritz London?
Many travelers enjoy visiting Churchill War Rooms (0.6 miles), Tower of London (2.8 miles), and Houses of Parliament (0.9 miles).