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The Ritz London

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#27 of 1,080 Hotels in London
Certificate of Excellence
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3,157 Reviews from our TripAdvisor Community

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Showing 2,840: English reviews
Stourbridge, United Kingdom
Reviewed yesterday NEWvia mobile

The world famous hotel lives up to your every expectation. A very warm friendly welcome, superb surroundings, mouth watering sandwiches, cakes and scones. A must do treat! Which I look forward to repeating.

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Helpful?
Thank Michael R
Southport, Connecticut
Reviewed yesterday NEWvia mobile

One our favorite moments of the trip was enjoying the lovely decorations in the Ritz Lobby. We stopped at the bar for a drink. It is truly one of the prettiest places/bars we have ever seen. It is a tour de force of Art Deco decor. Just stunning.

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Thank TrevorMullineaux
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed yesterday NEWvia mobile

Great service, great food, great atmosphere. Treated like royalty and the food was 5 stars. Was the boyfriends birthday and they bought him a little cake with a candle, I hadn't told them it was his birthday they had just overheard our conversation, they couldn't have been more helpful. Dress code for dinner is smart, tie is mandatory but if...

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Thank A TripAdvisor Member
cumming, ga
Reviewed 3 days ago NEW

The most beautiful hotel I have every experienced. The service is outstanding, the location fabulous and the drinks are fancy. I upgraded to a deluxe suite and it had two fireplaces, one in the bedroom, the other in the living room. The bathroom was all marble and the floors were heated. Loved the heated towel rack too.

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Helpful?
Thank bulldog59
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear Bulldog59, Thank you for your kind words regarding your recent stay here at The Ritz. I am very pleased to hear that your experience was truly 5 star and that it was met with the very high standards which we so pride ourselves upon. I look forward to welcoming you back to The Ritz again soon. Best wishes, Sal

Quezon City, Philippines
Reviewed 3 days ago NEWvia mobile

It is my second stay at the ritz and i am getting the feel of staying there when im in london again!!! It's home for me, very personalized service and especially concierge, doorman greeting and welcoming us watmly in and out of the hotel and rushing to give us a hand with our bags. Just a bit disappointed with the...

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Thank precillatan
Utah
Reviewed 1 week ago NEW

Stayed for four nights in December for the holidays. The main reason I chose this hotel is to check off my bucket list to stay at a 5 star hotel - It was decked out for the holidays (see photos). A huge tree in the lobby, decorations throughout the foyer and tea room. Even the smallest room, which I stayed...

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Helpful?
Thank Horus13
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear Horus13, Thank you for taking the time to write a review on Tripadvisor with regards to your recent stay at The Ritz. It is very gratifying for all concerned with the hotel to receive such positive comments and it gives me great pleasure to hear that your stay was such a great success. We are very proud of our...

Paris, France
Reviewed 1 week ago NEWvia mobile

Everything is in the title. I have been there with a friend. When we arrived a lady asked us in a very posh way after look at us from toe to hair for our printed voucher erm .... why ... seriously? Yes we booked by a website but no, no voucher please and thanks. Then place us in the left...

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Helpful?
Thank asdecoeurs a
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear Asdecoeurs, Thank you for writing a review on Tripadvisor following your recent visit to The Ritz Restaurant. Please allow me to apologise for your arrival experience, I can assure you it was not our intention to cause you any embarrassment or discomfort. I am delighted you enjoyed your meal and I do hope we have the pleasure of welcomeing...

Reviewed 1 week ago NEWvia mobile

Not sure where to start. The doormen, the concierges, room service or afternoon tea. No flaws there The room decor and appointments were first class. One cant help but feel this is where most should get trained in customer service. Only 2 nights spent in this superb hotel. Cant wait for our next stay when back in London. Thanks again

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Helpful?
Thank David B
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear David, I am delighted that you enjoyed such a wonderful stay during your recent visit to London. Your kind words regarding both the hotel décor and the team are very greatly received and we look forward to welcoming you back to The Ritz, hopefully in the not so distant future. Best wishes, Sal

Jensen Beach, Florida
Reviewed 1 week ago

Normally one might stay away from the likes of the Ritz as possibly being a bit too glitzy. However, what wonderful cocktail offerings they have. I am not normally a Bourbon drinker but they offer a much too good to refuse special of aged Bourbon Old Fashion type cocktail which will not only open up your pallet but give one...

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Helpful?
Thank scouser1077
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear Souser1077, Your kind words regarding your recent visit are much appreciated. I am pleased that you enjoyed your time in The Rivoli Bar and hope to welcome you again in the not too distant future. Best wishes, Sal

Reviewed 1 week ago via mobile

Stayed at The Ritz for a family 18th. Lovely experience from the great check in service including both rooms being upgraded to junior suite. The hotel was stunningly decorated for Christmas, very magical. The suites were beautiful spacious & well appointed. As always in the older style hotels there are never enough plug points by the bed & dressing tables....

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Helpful?
Thank Agathaisthebest
SGowili_uk, General Manager at The Ritz London, responded to this review

Dear Agathaisthebest, Thank you for your lovely words regarding The Ritz. I am delighted to read that you had an enjoyable stay and that the cake was so greatly received. However please do allow me to apologise that you experienced some difficulties with the shower. I hope we have the pleasure of welcoming you back to the hotel again in...

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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Ritz Hotel Restaurant
The Ritz Hotel Restaurant
Cuisines: French, European, British
Tea at the Ritz
Tea at the Ritz
Cuisines: European, British
The Ritz Club
The Ritz Club
Cuisines: Chinese, Lebanese, Mediterranean, European, Thai, British
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Center with Internet Access
Official Description (provided by the hotel)
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 

Additional Information about The Ritz London

Address: 150 Piccadilly, London W1J 9BR, England
Location: United Kingdom > England > London > St. James's
Price Range: $409 - $782 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz London 5*
Number of rooms: 136
Reservation Options:
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Also Known As:
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz-Carlton
The Ritz London England
Hotel Style:
#1 Casino Hotel in London
#16 Romantic Hotel in London
#20 Family Hotel in London
#26 Luxury Hotel in London
#26 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz London staff and other travelers.
27 questions
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surrey, england
over a year ago

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Questions? Get answers from The Ritz London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book a suite and upgrade to a deluxe suite”
 of 5 bubbles bulldog59, 3 days ago | Read review
“Upper floor rooms are quiet”
 of 5 bubbles 245ritat, 1 week ago | Read review
“I'm sure any room would be wonderful”
 of 5 bubbles IanandShen, 2 weeks ago | Read review
“Best is a junior suite!”
 of 5 bubbles FrequentJT, 2 weeks ago | Read review
“Only used the dining services and this was excellent. A great experience.”
 of 5 bubbles lkgoldson, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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