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Thistle London Hyde Park Lancaster Gate

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90 - 92 Lancaster Gate, London W2 3NR England
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Traveler (431)
Room & Suite (155)
Dining (20)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Thistle London Hyde Park Lancaster Gate
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#515 of 1,196 hotels in London
Location
4.5
Cleanliness
4.2
Service
4.2
Value
3.9
Thistle Hyde Park dates from Victorian times, with a cosy, relaxed atmosphere reminiscent of a Pall Mall private-member's club. A refined, intimate building, it is a comfortable base from which to enjoy the nearby West End, Oxford Street and Mayfair. Within walking distance of Lancaster Gate and Bayswater Underground stations and a literal stone's throw from multiple bus stops, you'll find it easy to get from the hotel to wherever it is you wish to visit in central London. What's more, you have the luxury of two of London's finest public parks just across the road from the hotel entrance - perfect for a morning stroll, weekend picnic, or letting the kids run off all the excitement of a holiday in the City.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Meeting rooms
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Baggage storage
Currency exchange
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Fireplace
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English, Spanish, Italian, Polish and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
101Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
1262Reviews25Q+A100Room tips
Traveler rating
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hubs67 wrote a review Oct 2021
SOLIHULL21 contributions13 helpful votes
Nothing to fault about our 1 night stay. The fluffiest towels I’ve ever had in any hotel. Bed pillows and bedding gave us a great nights sleep. Breakfast was amazing. Lots of choice & everything was perfectly cooked and fresh. The pancakes were as good as my granny made. Service was friendly and helpful
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: We had a room with a view over Hyde Park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roy Nardone, Owner at Thistle London Hyde Park Lancaster Gate
Responded Nov 3, 2021
Dear Hubs67, Thank you for sharing your review at the Thistle Kensington Gardens. We strive to provide a superior experience for every customer, therefore your feedback is very important to us. We hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lori B wrote a review May 2021
College Station, Texas42 contributions35 helpful votes
loved the deep tub for hot relaxing bath. i arrived late at night in the rain after exhausting journey. staff was friendly, room was warm and snug and comfy. hot grilled cheddar cheese sandwich was so good i ate 3 of them in 2 days. plenty good food, awesome location. hotel is right across from world famous Hyde park and right on the hop on hop off tour bus line. good price, good time, i was so pleased and saved my money for shopping in London. no regrets at all.
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Date of stay: June 2020
Cleanliness
Service
Sleep Quality
Room Tip: high quality, great value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Roy Nardone, Owner at Thistle London Hyde Park Lancaster Gate
Responded Jun 9, 2021
Dear loribZ8215MW, Thank you for sharing your review at the Thistle Hyde Park. We strive to provide a superior experience for every customer, therefore your feedback is very important to us. We hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cheryl502 wrote a review May 2020
Adelaide, Australia3 contributions2 helpful votes
Many thanks for your prompt credit on our cancellation will see you from Australia in 2022 Not anyone’s fault but you have been fantastic and we will stay with you in Hyde Park when we eventually get there
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stacy Guillin, Guest Services / Front Office at Thistle London Hyde Park Lancaster Gate
Responded Jan 4, 2021
Dear cheryl502, Hope you are well and keeping safe in these difficult times. Thank you for your kind words, we are trying our best to process all the cancellation and refund request in a timely manner. All the team wishes you a Happy New Year and look forward to welcome you at the Thistle Hyde Park in 2022. Keep safe & see you soon. Kind Regards, Stacy G
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Damian M wrote a review Mar 2020
Christchurch, New Zealand76 contributions10 helpful votes
The hotel itself has a charming, old time feel and a beautiful location by Kensington Palace Gardens/Hyde Park. What really made our stay great though was the staff who were friendly, warm and professional. From Aysha’s warm welcome in the breakfast lounge, Maurizio’s friendly banter in the evenings and Stacey and Kris’ long talks with our daughter, everything made it feel like a home away from home. We came for a couple of weeks and ended up staying almost two months. You could say the breakfast could have some more options or that the heated towel rails in the bathrooms don’t work, but when everyone was cancelling bookings due to covid19 this team kept the place running smoothly and delivered exceptional service.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stacy Guillin, Guest Services / Front Office at Thistle London Hyde Park Lancaster Gate
Responded Jan 4, 2021
Dear Damian M, Hope you and your family are well and safe. It was truly a pleasure having you in the Hotel and talking to your daughter as well - so mature for her young age :) Hope Eleanor is doing well in school - not an easy year for most kids but especially when you are coming from another country. All the team wishes you a happy new year and once we re-open please feel free to come and say hello :) Wishing you all the best. Kind Regards, Stacy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie A wrote a review Mar 2020
1 contribution
This hotel is right across from Hyde Park/Kensington Gardens. Very nice room, great location, near subway stations. Easy access to all London attractions. Very near our daughter and son-in-law's flat.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stacy Guillin, Guest Services / Front Office at Thistle London Hyde Park Lancaster Gate
Responded Jan 4, 2021
Dear Julie A, Hope you are well and keeping safe. Thank you so much for your lovely review. We do hope we will have the chance to welcome you back as soon as the Hotel re-open. Wishing you a Happy New Year ! Kind Regards, Stacy G
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
keithc1234957 wrote a review Mar 2020
1 contribution
In an area of London that usually offers "dog boxes" as room this is an old elegant and spacious hotel. Staff are always friendly. They recognise me as a regular guest and try and upgrade me every time I stay with them.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StacyGuillin, Front Office Manager at Thistle London Hyde Park Lancaster Gate
Responded Mar 12, 2020
Dear keithc1234957, I am really pleased to read that our team is always making you feel welcome and at ease within our hotel. It is true that we try our best to recognise and value our regular guests. Thank you for taking the time to share your lovely feedback with us, looking forward to welcome you back. Kind Regards, Stacy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Geetika K wrote a review Mar 2020
Gurugram (Gurgaon), India2 contributions2 helpful votes
I had stayed in thistle Hyde park in third week of feb'20. The hotel room was quite nice with all key facilities. the major attraction of this hotel is Hyde park and the best part is that its just opposite to the hotel.During my trip had an unfortunate knee accident while I was coming back from office. I reached back hotel and staff at reception immediately helped me by doing first aid and dressing for my wound. Next day they kindly helped me in bringing medicines, assisting in bringing breakfast to room and also assisted me in packing luggage. Further they even extended my checkout and didn't charge a dime for it. I was amazed with the hospitality and excellent service provided by such a welcoming staff. They all are so lovely to talk and even with this unfortunate accident I did not face much hassle as they all assisted me a big smile. I would certainly recommend the hospitality of the hotel and for me its an awesome place to stay in central london
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StacyGuillin, Front Office Manager at Thistle London Hyde Park Lancaster Gate
Responded Mar 6, 2020
Dear GeetikaK_12, Thank you for your lovely feedback. I hope you travelled home safe. It was a pleasure for us to be able to help you under this special circumstance. I really hope to welcome you back in the near future. Kind Regards, Stacy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fahad A wrote a review Feb 2020
1 contribution
I enjoyed my stay at your hotel. The location is near to the high streets, yet in a quiet area.The dinner service was excellent. I must comment on your dinner server, Maurizio. He was thoughtful, kind and provided a superb service. A stay to remember.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StacyGuillin, Front Office Manager at Thistle London Hyde Park Lancaster Gate
Responded Feb 27, 2020
Dear faman92, Thank you for your lovely feedback. I am pleased to read that you fully enjoyed your stay with us and that our team especially Maurizio made it even more special. Looking forward to welcome you back. Kind Regards, Stacy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manish P wrote a review Feb 2020
London, United Kingdom2 contributions3 helpful votes
I dont generally write reviews but i thought i must for this. Had 3 different rooms in 48 hours, first room the shower handle broke and water was going everywhere, second room was to shower in which was ok, third room the tv was hanging off the wall and down, there was something crawling on the shower sile, the shower would change from hot to cold every 30 seconds or so. Location is good 5 minute drive from marble arch. Management handled everything well cant blame them for the state of the rooms.
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from StacyGuillin, Front Office Manager at Thistle London Hyde Park Lancaster Gate
Responded Feb 27, 2020
Dear manishp949, I am truly sorry to read that you did not fully enjoy your stay with us. It is true that our building is quite old and dated but i can assure you that we are trying our best to improve our product as well as our services. Thank you very much for taking the time to share your feedback with us. Kind Regards, Stacy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rebrob2017 wrote a review Feb 2020
North Wales, United Kingdom29 contributions46 helpful votes
We booked into The Thistle Hotel, Lancaster Gate, because of the location and the fact that it was cheaper than a Premier Inn! Once booked I later looked at the reviews and was concerned to notice that they were, overall, quite poor. So with some trepidation we arrived (extra early due to appointments) with our friends and found the welcome to be friendly, professional and helpful! The rooms were spotless, comfortable and the bathroom spacious. We stay in London fairly frequently and other hotels are far more expensive, and sometimes a little too formal... Thank you for making our stay such a good one
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from StacyGuillin, Front Office Manager at Thistle London Hyde Park Lancaster Gate
Responded Feb 19, 2020
Dear rebrob2017, Thank you so much for your lovely review. It was really nice meeting you and I hope we will have the pleasure of welcoming you back soon. We are aware that our Hotel is a bit old and dated but as a team we are really trying to provide our guests with the best service possible in order to make them feel at home :) Kind Regards, Stacy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$134 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thistle hyde park london, thistle hyde park hotel london
LOCATION
United KingdomEnglandLondonKensington and Hyde Park
NUMBER OF ROOMS
54
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Frequently Asked Questions about Thistle London Hyde Park Lancaster Gate
Which popular attractions are close to Thistle London Hyde Park Lancaster Gate?
Nearby attractions include Kensington Gardens (0.3 miles), The Magic Hour (0.2 miles), and Italian Gardens (0.2 miles).
What are some of the property amenities at Thistle London Hyde Park Lancaster Gate?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Thistle London Hyde Park Lancaster Gate?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at Thistle London Hyde Park Lancaster Gate?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Thistle London Hyde Park Lancaster Gate?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Thistle London Hyde Park Lancaster Gate?
Conveniently located restaurants include Bel Canto Restaurant, Nipa Thai Restaurant, and Sheila's Cafe.
Are any cleaning services offered at Thistle London Hyde Park Lancaster Gate?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Thistle London Hyde Park Lancaster Gate?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Thistle London Hyde Park Lancaster Gate offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Thistle London Hyde Park Lancaster Gate?
The staff speaks multiple languages, including English, Spanish, Italian, Portuguese, and Polish.
Are there any historical sites close to Thistle London Hyde Park Lancaster Gate?
Many travelers enjoy visiting Churchill War Rooms (2.3 miles), Tower of London (4.5 miles), and Houses of Parliament (2.5 miles).