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Thistle Hyde Park

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#305 of 1,072 Hotels in London
Certificate of Excellence
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Thistle Hyde Park
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799 Reviews from our TripAdvisor Community

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Showing 717: English reviews
Flushing, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When I made a reservation for this hotel, it had advertised that it had air-conditioning. Well, when I arrived in England, the temperature was about seventy-eight degrees. Upon arriving at the hotel, I discovered it did not have air-conditioning! Since making my reservation, the hotel had apparently changed its advertising to reflect that it has an air cooling system, rather... More 

Helpful?
Thank scrabbleamazon
ClareRasmussen, Manager at Thistle Hyde Park, responded to this review

Dear Scrabbleamazon, Thank you for taking the time to review your recent stay with us, and choosing our hotel for your London getaway. I was most disappointed to read of your dissatisfaction and to hear that we did not meet your expectations. Many of your comments were very surprising and I am truly sorry that you experienced issues during your... More 

Singapore, Singapore
Level Contributor
129 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Décor is nice - very british like. Service staff are all very helpful and friendly so first impression is good. Breakfast is very good - full English breakfast, good selection of breakfast cereals with variety of condiments. Small selection of breads but adequate with cold cuts too. There are fresh fruits and cut fruits selection. You will be happy with... More 

Helpful?
Thank Richard T
ClareRasmussen, Manager at Thistle Hyde Park, responded to this review

Dear Richard T, Thank you for your recent stay in our hotel, and taking the time to share your experiences online. I am glad that overall you enjoyed your stay, and particularly appreciated our location and breakfast - we are indeed very lucky in our positioning and our breakfast chef and team generally are an asset to the hotel. I... More 

Cornwall, United Kingdom
Level Contributor
163 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

A terrific hotel, love it here, brand new and chic it isn't, but a beautiful old building it is, its like going back in time almost, the most wonderful service from the most attentive friendly staff you could wish for, a wonderful breakfast awaits you in the morning, overlooking Hyde Park, bus stops just 100 yards up the road, underground... More 

Helpful?
Thank Alan Keith H
ClareRasmussen, Manager at Thistle Hyde Park, responded to this review

Dear Alan Keith H, Firstly I would like to thank you for making our hotel your home-from-home on your recent trip to London, and also for sharing your lovely review with the Trip Advisor community. I was absolutely thrilled to read of your satisfaction with our hotel and the service offered. I am glad you appreciated our traditional styling -... More 

Wemyss Bay, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed 1 night as usual hotels were all fully booked. First the Good points : The staff were great and friendly. However. The room I stayed in 133 (i think) between 1st and second floors, was badly in need of refurbishment, and just felt grubby. The air conditioning, was really noisy, and couldn't find out how to switch off.. quick... More 

Helpful?
Thank rhthomson
ClareRasmussen, Manager at Thistle Hyde Park, responded to this review

Dear RHThomson, Thank you for providing feedback on your recent stay with us. I was most concerned to hear of the issues you experienced during your stay, which are not at all in keeping with our rigorous standards, and I must apologise for the inconvenience both you and your colleague faced. I would very much appreciate the opportunity to speak... More 

United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is well situated for events at Hyde Park and close to Great shopping areas. When we visited the hotel was really busy as it was a Saturday and proms in the park (which we were attending) was on. Reception service was very good, the room was huge and had a great bath. Despite facing the main road the... More 

Helpful?
Thank terrycooper49
ClareRasmussen, Manager at Thistle Hyde Park, responded to this review

Dear TerryCooper49, Thank you for choosing our hotel as your base of operations for the Proms in the Park weekend, and taking the time to share your feedback with the TripAdvisor community. I am very glad that we were able to speak with you, and subsequently resolve, the issues you faced during your stay and for the fact that you... More 

San Diego, California
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i recommend this hotel highly. the staff is amazing. so kind and helpful. one of the waiters even offered to give us a ride somewhere. very clean and great location. we arrived very early and they served us coffee while we waited for our room. i would stay here again.

Helpful?
Thank judy m
ClareRasmussen, Manager at Thistle Hyde Park, responded to this review

Dear Judy M, Thank you for your recent stay with us here in London, and also for taking the time to share your opinion of our hotel with the online community. I was absolutely thrilled to hear your lovely feedback - to be described as a wonderful property and know that you would recommend us is very pleasing and I... More 

Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 3 nights in August 2016. Staff were friendly, room was beautiful but the bed was only a double and my husband is a large man, so was a bit too small for us. Great location really close to the tube. Queensway or Lancaster gate are about a 3 min walk to the hotel, so really easy if... More 

Helpful?
Thank Lawsy82
ClareRasmussen, Manager at Thistle Hyde Park, responded to this review

Dear Lawsy82, I would like to thank you first for choosing our hotel as your home from home in August 2016, and also for taking the time to provide feedback on your visit. I am absolutely delighted that you enjoyed your time with us; it is great to know that you appreciated our close proximity to Hyde Park, and even... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 8th and 9th September 2016, room was ready for 3pm which was ok, room clean and tidy. A/C was not capable of keeping the room at a comfortable temp. The bathroom was ok but part of the shower screen was broke and the broken part was lying by the side of the bath, so it made it difficult not... More 

Helpful?
Thank Stewart B
ClareRasmussen, Manager at Thistle Hyde Park, responded to this review

Dear Stewart B, Thank you for your recent stay in our hotel, and sharing your feedback with the Trip Advisor community. I am very grateful for the time you gave me yesterday to go over the issues you faced, and the for accepting the offer to come back and experience our hotel at its usual excellent standards in the future.... More 

Plymouth, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 2 nights in a beautiful, spacious double room. The bed was "huge" and comfortable. I said "wow" as I entered the room. We are not accustomed to holidays, but felt welcomed by friendly staff who were very helpful. The breakfast staff were excellent. Thank you to everyone. We would return if we get the... More 

Helpful?
Thank itsme123535
ClareRasmussen, Manager at Thistle Hyde Park, responded to this review

Dear itsme123535, Firstly I would like to thank you for making our hotel your home away from home for your recent trip to London, and also for choosing to share your experiences with the TripAdvisor community. It was an absolute delight to read the lovely feedback from your stay, and I am thrilled that you enjoyed your time with us.... More 

Yorkshire
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Absolutely nothing to complain about with this hotel. I've tried to stay other places and they just don't compare. In my opinion the best hotel to stay at in London. The staff help to make this hotel, the location is absolutely perfect and the building is lovely!

Helpful?
Thank bessie07
ClareRasmussen, Manager at Thistle Hyde Park, responded to this review

Dear Bessie07, First and foremost I must express what a delight it is to hear that you decided to choose our hotel once more for your return trip to London, and for then taking the time to share your lovely feedback with the TripAdvisor community. I was absolutely thrilled to hear that you had another fantastic visit, and am very... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Whites Restaurant
Whites Restaurant
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Thistle Hyde Park dates from Victorian times, with a cosy, relaxed atmosphere reminiscent of a Pall Mall private-member’s club. A refined, intimate building, it is a comfortable base from which to enjoy the nearby West End, Oxford Street and Mayfair. ... more   less 

Additional Information about Thistle Hyde Park

Address: 90-92 Lancaster Gate, London W2 3NL, England
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $156 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Hyde Park 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Thistle Hyde Park London, England
Thistle Hyde Park Hotel London
Hotel Style:
#215 Romantic Hotel in London
#224 Luxury Hotel in London
#273 Family Hotel in London
#317 Business Hotel in London
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