I had birthday afternoon tea at the Langham, my brother paid for it, so I think it cost £70.00 per person. My brother had the Vegan afternoon tea and I had vegetarian. The staff were warm friendly and attentive from the moment we arrived at the Langham. The Pam room where the tea is served has a lot of opulence with high ceiling and chandeliers. . I found the pastries too small, they all did taste very nice. We had extra finger sandwiches. I was given a small birthday cupcake which was studded with raisins, which I didn’t like at all. It tasted like a fruit cake squashed into a cup cake. I felt the scones were undercooked and lacked flavour. For some reason we were asked if would like to take the scones away instead of eating them there. The choice of teas was impressive we each got to try 3 teas each. I would try somewhere else for afternoon tea that provides cakes instead of patisseries. Thats just a personal choice. I don’t know why there is a trend in offering pastries at afternoon tea, maybe it is a lot cheaper. We got a complementary bag of vegan chocolates before we left. …
Fully upgraded charming historic building with super friendly and professional staff. Every staff member we encountered was professional, friendly and competent. Rooms are super nice with the most current upgrades and maintained very well. Location is very accessible to key local attractions and metro station.
It’s been another perfect stay over experience. Immaculate decor, comfortable room and warm and welcoming staff. It’s become our London home from home. We really like the Door staff. Nothing to much trouble and always a friendly smile.
This was my 2nd stay. On this trip my husband and I stayed for a whopping 14 nights. We also booked 2 extra rooms for 2 nights for my mother, sister and niece whom we hadn’t seen due to Covid. That’s a lot of time for you to truly experience a hotel! Again, just exceptional. My mother was extremely nervous coming in from Manchester to stay so much so she insisted I met her from her taxi. She felt it was such a ‘posh’ hotel she would be out of place and staff would judge her.. bless. By the end she loved the hotel and all her fears were alleviated. This is as my mum would say a ‘posh’ hotel but it is far from pretentious. The staff are highly trained and will mirror your mood, personality and be as conspicuous .. or inconspicuous as you need them to be. The cocktail bar is a must. One of the best in London. I lived in London for 25 years before moving to Canada so I can say with conviction the location is perfect. Whether you are shopping, visiting the West End, sight seeing or have business in the City nothing is too far away. Whenever I return home this is my 1st choice. Just exquisite, yet a home from home… how they achieve this is a skill not many hotels have acquired.…
Wonderful hotel with great staff, especially Mrs. Sharon Leung from the reservation, and the Reception Team! Very clean rooms, spacious, mouth-watering exceptional breakfast and tasty dinner in The Palm Court Restaurant. Beautiful premises with outstanding professionalism of the entire Langham Family! Always in London we will chose Langham only !!!!!
Once again a wonderful stay. We were so well looked after by everyone from the Club to the concierge. Also shout out for the housekeeping which was very conveniently efficient in the morning and great turndown. Basically this is the best place to stay in London. Love the location. Most importantly though everyone is very friendly and great fun to be around. Thank you!
If you want a relaxion and culinary top stay, go to the Langham. Friendly service! Nice decorated rooms and perfect cleaned rooms. Great cocktails and ambiance at the Artesian Bar. The Langham lounge club is an asset for your stay in the Langham.
We went to London for a post op e ration follow up appointment and stayed for a few extra nights to catch up with our son. We chose to return to the Langham as its well located for our appointment and the shops and it’s in close proximity to lots of great restaurants, and Marleybone just around the corner 5min walk.
I have updated my review to add that they took a “discretionary service charge” without saying anything to me when we checked out, leaving me feeling like I’ve been robbed a bit after our stay. I called and asked why I didn’t get my full deposit back and he has said that he will contact the accounts team and remind the front desk staff to let guests know. It has left a bit of a sour feeling after a lovely stay. We stayed here as a treat to ourselves after a rough 2022. The staff were very friendly, the room was very clean and I loved coming in after a night out to find the bed turned down and soft music playing. The bed was huge and very comfortable. The room was very dark and so quiet, meaning we both slept very well. The location was excellent for shopping, eating and the theatres. It is very expensive, we had a drink and they were small bottles of beer at £10 each. We didn’t eat in the hotel.…
I cannot rate the experience of staying in The Langham highly enough. My husband had a ‘special’ birthday and right from the outset the staff made us feel like royalty. The Executive Club was beautifully appointed and the food and drinks were first class. Again the staff were faultless. We’d some cocktails in Artesian on the Saturday night and the atmosphere was wonderful. The room was a perfect temperature without obtrusive heating/aircon and the bed/pillows was/were the best I’ve experienced - which includes Gleneagles, Raffles and several other leading hotels. The birthday gift was a lovely gesture. I could go on, but I just want to thank the hotel for a wonderful experience.