Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
With a history of delighting guests and providing personalised service since 1865, The Langham, London is truly a London icon. With the recent addition of deluxe suites, British tavern, The Wigmore, new spa and Michel's Roux restaurant the reimagining of Europe's first Grand Hotel is ever evolving.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Langham, London, is celebrated for its enchanting atmosphere, complete with elegant decor and personal touches that create a luxurious experience, as many travelers have noted. While opinions on value diverge, special offers have satisfied some guests. The hotel's cleanliness receives high marks, with rooms often described as immaculate.
Service experiences vary, but the staff is frequently lauded for their professionalism. Its central location is a highlight, and guests enjoy the luxurious amenities like the spa and pool. Room opinions vary, with comfort being a common theme.
Location
Central
Atmosphere
Luxurious
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Lavish
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Since the Great Eagle Holdings in Hong Kong has taken over the brand of Langam, it has since expanded its brand by renaming its properties around the world under the names of Langham and Cordis. But to me the original Langham in London has always been the one and only Langham Hotel.
Having stayed in quite a number of “antique” hotels, I have to say The Langham hotel is really one of the most well kept properties that I have ever stayed. That said, owing the structure’s limitation, some facilities like the lift or the swimming pool might need to be retrofitted in a way that might not be as user friendly. In one of the days that I stayed in this hotel, all four lifts in the wing that I resided were out of service. Fortunately upon check out, all the lifts have resumed their service, or else I might need to drag my luggage to another wing where lifts are still operational.
Speaking about well kept, you have to admire its effort in keeping the property like its grand opening in the late nineteenth century. What’s more admirable was that despite the legal requirement to keep the building as is, it has successfully installed double glazed windows which minimised the road noise coming from the vibrant shopping area, and hence during my entire stay, I was able to sleep through the night without any trouble. Also I’m very impressed by the presentation of the room, which is oozing vibes of British classic homes in the late nineteenth century without being too Victorian. In particular I was surprised that a room with around 500-600 square feet can manage to accommodate both the living and sleeping area without feeling too cramped.
The bathroom is also well kept. Having stayed in a few Park Hyatt hotels in Australia, you kind of think that their bathrooms were all “inspired” by this hotel’s bathroom design, but on closer look you would appreciate the luxury elements of this bathroom are actually more subtle than the Park Hyatt, whether it’s the choice of marble floors or the use of bathroom doors. For bathroom amenities, they have chosen diptyque, which is increasingly popular among luxury hotel chains. I have to say that it’s soothing to use and lightly fragrant, but is quite similar to other French brands like Balmain that was used by hotels like Sofitel, the lather of which was sometimes difficult for me to be thoroughly cleansed.
Breakfast is served at two places. You can choose the semi buffet package at the Palm Court. This is also the place where one of the most fable afternoon tea is served, and like its lobby or the rooms, the Palm Court is oozing British elegance. The buffet area provided a wide range of choices like fruits, premium cheese and cold cut. Coupled with your choice of a la carte breakfast, this is a very sumptuous way to start you day. Mind you I found the sausage or the bacon to be a bit salty for me, and I can’t help but thinking whether this is actually a very British thing because it is not the first time I have tasted bacons that are way too crsipy and salty. That said, you can also choose to have breakfast at the Club Lounge. Although it has less choices in its a la carte menu, I think the breakfast is as good as the one served at the Palm Court. But maybe that was because the chef was from Hong Kong, which suits my taste buds more.
Speaking of afternoon tea, no stay in this hotel would be complete without trying its fabled tea set. While I dare not say this hotel has actually “invented” the afternoon tea, it definitely has a long history of serving high tea for the privileged group. Their finger sandwiches can be refilled, and I have to say these are some of the best finger sandwiches that I have ever tasted for years. That said, for the dessert department, you might have noticed that Britain’s afternoon tea dessert has evolved over the centuries, and this time Langham tried to reimagine the traditional British desserts into one bite versions like Creme de le Creme, Chocolate Fudge and Butter Pudding. Be prepared that it will defy your impression the British desserts are just monotonous, as I am very impressed by the taste of all the sweet items in this afternoon tea set.
For the scone, I think it is up to standard, but what impressed me the most was the apricot and strawberry jam. Last but not least, don’t miss the cheese scone of this set, as it was tasty without being too heavy in taste. For tea, I have to say that I was pleasantly surprised by the Jing brand this time. This Earl Grey tea is very fragrant and helped me cleanse my palette.
The set has also included champagne but as a non-drinker, I have only ordered non-alcohol Rose which is not bad.
For dinner, it was predictable but not impressive. The leek and potato soup resembled the taste of mashed potatoes, albeit in liquid style, which I think is very tasty, while for the grilled lamb rack, while it’s beautifully grilled, I think the rack lacks lamb flavour. Fortunately the fries are very delicious and complements the taste of the lamb well. But the one that impressed me the most was the floating island dessert, the egg white was very fluffy and the caramel taste well balanced. Overall, this is a decent meal but having tried the food at Intercontinental O2, I have to say it really needs to up its ante to justify its price.
As for its fitness facilities, as mentioned earlier, due to the structure’s limitation, it is located on the underground floors of the building. In particular, the swimming pool seemed to be situated under the railroad where you can occasionally hear trains passed by. However, you have to give credit to the Langham for managing to provide a decent gym and pool, especially for the gym, as they are well equipped with most of the strength training machines and treadmill available.
Overall, my stay in Langham is a very good experience. Although you wouldn’t expect the room rate to be cheap for this kind of hotels, my stay package included one complimentary night’s stay which is already a bargain. Plus given its location, food quality and facilities as well as the quality of the building, I think the price fully justifies its brand and service. That said, having stayed in London for more than a month now, I have realised that if you want to have a taste of British classic luxury stay, there are actually quite a number of boutique hotels that matches with Langham’s classic vibes, at a similar if not less expensive price. So it all depends on your willingness to explore or stick with the old guns.
Read more
Date of stay: August 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Soennichsen, General Manager at The Langham, London
Responded Oct 11, 2023
Dear ayeung39, Now that is a lovely review to read! Thank you so much for taking the time to share your extremely thorough overview of the services and facilities on offer here at The Langham, London. I am delighted to learn that you had a most enjoyable stay and I very much hope to have the pleasure of welcoming you back to The Langham, London in the not too distant future. Best wishes, Stefan Soennichsen Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for a 5 day sojourn in London during the Christmas break. The hotel was exactly what we expected from a 5 star property (with some minor exceptions which I allude to below).
The room was well equipped with a Nespresso machine, hot water pot for tea making and all the plush amenities like bathrobes, luxury towels and toiletries. The staff was very friendly and helpful as well, especially Victor and Marios at the front desk. They go out of their way to help you with anything and everything. The Palm Court is a terrific place for tea time and we enjoyed that on two occasions. The location is also great as it is walking distance to restaurants in Marylebone and Fitzrovia and shopping in Mayfair.
All said, this is a true 5 star experience. The minor issues were the breakfast and its staff. We had breakfast in the Landau restaurant which is a great room. The offerings were not very extensive and we expected more from a 5 star property. Plus, the staff in the Landau was very sloppy, rushed and frenetic. They couldn't get an order of coffee right on more than one occasion and requests for a glass of water and fork seemed like tall orders.
The other issue was the turn down service and house keeping which was inconsistent and not reliable. On our last day, the housekeeper came to our room at 10am to clean and we asked her to return at noon when we would be out. The room was never cleaned that day. Requests for extra shampoo and soap at turn down fell on deaf ears.
Despite these minor issues, Langham was an excellent choice I would still come back.
Read more
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bobv1355, General Manager at The Langham, London
Responded Jan 28, 2020
Dear MFabulous, What a delightful review to read and thank you for taking the time to post such a comprehensive review of your recent stay here at The Langham, London. I certainly appreciate receiving your feedback and take on board your comments with regard to breakfast and housekeeping service and will follow up with the teams accordingly. Thank you for the continued recommendation and I very much look forward to welcoming you back to The Langham, London in the not too distant future. With kindest regards Bob van den Oord Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
I've not stayed at The Langham for quite a few years and certainly not since the recent refurbishment, but opted to stay here instead of my usual haunts as the location was prefect.
I stayed with my wife and we booked a Superior Double Room through Booking.com at a very reasonable £266, although I also added breakfast at £30 a head when I checked in.
The hotel is famously imposing and one of London's Grand Dame Victorian splendours with an excellent location to Regent Street and Oxford Street.
The welcome was friendly and Covid measures are very evident with everyone in masks and behind screens. It does make communication that bit more awkward but that's life right now.
Our room was light and airy, and on the eighth floor, looking into the central core of the building. The view is of the building really but it's high enough to see plenty of sky.
The room features plenty of features and as you'd expect for this class of hotel. The bathroom is marble with a 'P' shaped bath/shower, the bed was large and comfy and the room very quiet. The last part could be because the hotel is so empty right now, as all London hotels are, but these old Victorian piles are usually well insulated from sound intrusion.
All good then, well, yes and no. There was a flickering bulb in the bathroom which was driving us nuts and so I asked at reception for it to be fixed when we left for an external dinner reservation. It wasn't fixed when we returned so after a bit of a faff, I pulled the bulb out.
I was also woken up in the morning from the heavy rainfall outside which was creating a racket on the window sill. It was just water drips, but weirdly the noise of the rain dripping on the window sill was really loud. Not had that before.
Breakfast was in the Palm Court which is a nice space and because we had the package we had a good choice of à la carte all for £30 ahead. Have to say though, the cooked breakfast was fine but where on planet reality do you get off charging £38 for sausage, bacon and eggs!
Overall, we had a pleasant stay and as mentioned, this hotel is in a great location which is hard to beat, having said that, there were niggles, and I know there are better and grander in London than this where you don't have to take the light fittings apart!
Read more
Date of stay: September 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a short weekend stay at the Langham to celebrate a milestone birthday. Although we have previously dined and attended the Langham before, it was our first stay at the hotel. We were made to feel very special from the moment we arrived to our departure the following day. The quality of the service is exemplary, and on par with high end hotels we have visited across the world. Staff were friendly, attentive and always willing to help. Daniel the Concierge, Mattias on reception, Nina in the restaurant and Fadi the Guest Services Director all deserve a mention. We stayed in an executive room which was clean, elegant and spacious. This included a free standing bath, separate shower and walk in wardrobe. Although the club lounge was shut due to Covid restrictions, a generous £50 allowance per person was applied to use any of the dining options in the hotel. We utlilised the swimming pool and spa during the stay and had exclusive use due to Covid restrictions. Breakfast and the in room dining were of a very good standard. Would we stay there again? Most definitely!
Read more
Review collected in partnership with Langham Hospitality Group
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Doris Greif, General Manager at The Langham, London
Responded Nov 10, 2020
Dear ShezhadHussain, Thank you for taking the time to post such a glowing five star review following your recent celebratory stay with us. I am delighted to learn that you enjoyed all aspects of your stay and that you were made to feel special from the moment you arrived to the time you departed. Any birthday is worthy of a celebration however those special milestone occasions need to be celebrated in style. Staying at The Langham, London enabled you to be well and truly spoilt and I do hope that you took away some fond memories of your time with us. Thank you for complimenting the amazing team we have working with us at the hotel - each and every member of the team take great pride in delivering first class customer service to each and every guest. I certainly appreciate the continued recommendation and here's to celebrating more birthdays with us in the future. I very much look forward to playing host to you again in the coming months ahead. With best wishes Doris Greif Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from a 2 night stay and can not speak highly enough for the hotel and it’s staff. We were given a room upgrade and a bottle of champagne for our anniversary treat which was a lovely gesture. Booking in was very smooth and professional, every thing that was touched is sanitised so felt very safe. Our junior suit was on the 9th floor and was lovely I can not fault a thing about our room or the service we received. Breakfast was served in our room on both days and was on time hot and delicious, a perfect start to each day. We ate in the Wigmore pub which again served lovely food and the staff went above and beyond to look after us. This has now turned into our favourite London hotel and we will defiantly be returning, the new cooking school looked amazing and well worth attending. This is a wonderful 5 star hotel, full of charm and wonderful staff, thank you so much to all who looked after us for 2 days we had an amazing break.
Read more
Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip:High floor is quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for Susan’s birthday treat just before December lockdown. We had booked an executive room (#602) and though the club area wasn’t open due to the pandemic we were still made to feel very welcome. We arrived early and as our room was ready we checked in. As we were unpacking a bottle of the Langham’s own brand champagne was delivered, a fantastic welcome! The room was spacious, simple and stylishly furnished with as you’d expect top quality fittings. There was a separate hall area with wardrobes, safe etc. The bathroom was well lit and featured top quality toiletries, a lighted mirror and a bath, big fluffy towels and robes. The toilet and shower were in separate cubicles with frosted glass doors. The beverage facilities included a nespresso machine with fresh milk in the mini bar. Comfort was very good, and we slept well. Nothing was too much trouble for the staff. For example the slippers were a bit on the small side for us, so the concierge had extra pairs of a bigger size delivered. We opted for breakfast in our room, and it was a great success. The trolley and table it was delivered in had a hot compartment, so my full English was nice and fresh, the top quality ingredients were perfectly cooked, with 2 types of bacon, the streaky was deliciously crispy. Susan loved her salmon & scrambled eggs too. This grand old hotel is not just living on its reputation it still delivers great customer service, comfort and quality dining.
Read more
Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Doris Greif, General Manager at The Langham, London
Responded Feb 4, 2021
Dear andy c, Thank you for taking the time to post such a glowing 5 star review following your Festive stay with us to celebrate Susan's birthday. I am thrilled to learn that you thoroughly enjoyed your visit and that the welcome bottle of bubbles was certainly well received! I could not think of a better way to celebrate one's birthday than with a stay at the iconic Langham, London so thank you for allowing us to play host to you both. I very much hope to have the pleasure of welcoming you back on many future occasions. With kindest regards Doris Greif Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here a few years ago and returned after spending the previous weekend at Claridges. I've been trying to decide which hotel in London is the best. The Dorchester is also excellent but not located conveniently to the tube. This hotel has a great location 3 blocks from Oxford Circus and there is a Marks and Spencers pretty close to this hotel so you don't have to go all the way to Marble Arch. We had two connecting rooms, and one of them was an upgrade to an executive corner suite so the set up is really nice. What doesn't work here is that the building is sprawling and it takes about 5 minutes just to get to the gym or the pool if you are staying in this part of the hotel. Those facilities are excellent though. Second hand smoke was a problem for me in one of the rooms and I had to move myself to the second room to avoid it. It took about half an hour for our luggage to arrive in the room; it was damaged during the transfer. The hotel did not deny it and replaced the luggage which was quite nice. Although the hotel asked me when we would arrive, we had to wait a good hour for the second room to be ready, which was after 4pm. They wouldn't give me an extra hour to check out so it works one way but not the other. We like the buffet breakfasts and eating in the palm court is pretty, with a good amount of music going on during the evenings. We had dinner there; portions were small but the prices were not that high either. If you are traveling at a time when there is a discount on the connecting room, Claridge's is priced pretty competitively with the Langham. Otherwise, the Langham is a much better value for money. Which property I like better I can't tell because right now Claridge's spa and athletic facilities are under renovation. Claridge's location is also excellent but in a different part of Mayfair closer to Marble Arch. It is a bit more personal of a place there. So it's pretty close between the two properties. They are both so far best of show that i know of in London. Also, to be fair, we were at this hotel during the week between Christmas and New Years and it is was at full occupancy; it's hard to run a good show when it's a total zoo all around you and I think they did a decent job of dealing with it.
Read more
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good location, just few minutes walk to oxford street, bond street for late shopping, and off the main busy road. The front desk quite helpful and been warmly welcomed on arrival, luggage been delivered to the room as well. A quite nice size room with all modern equipment and deco, very quite in the room you can't hear any noise. In house restaurant quite nice, we are lazy used here for most of our meals, and very satisfied. Full breakfast quite standard but all good and fresh, especially the sausages, good taste. I will come back , will recommend it.
Read more
Date of stay: December 2019
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip:higher floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bobv1355, General Manager at The Langham, London
Responded Jan 29, 2020
Dear Londonerhelp, Thank you for taking the time to post such a glowing five star review following your recent stay here at The Langham, London. I am delighted to learn that you thoroughly enjoyed your stay and I do hope that you will allow us another opportunity of playing host to you again in the coming months ahead. With kindest regards Bob van den Oord Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed just after lockdown was lifted for my birthday and had a wonderful stay at The Langham. All Tier 2 precautions were in place and the rooms were spotless which social distancing and masks wearing adhered to in all public areas. The Christmas decorations are beautiful and there is always someone on hand in the lobby to help with advice or just to have a few minutes of conversation.
We were upgraded and the hotel sent up a beautiful fruit bowl and bottle of champagne as a birthday present. I really appreciated the handwritten note from Raquel welcoming us both to the hotel and offering birthday wishes. The hotel had even arranged to have rose petals strewn on the bed when we returned from dinner which was a lovely touch.
The team here really make the experience a fabulous one - the attention to detail and friendly service go to make this a very special place to stay and we look forward to returning.
Read more
Date of stay: December 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Doris Greif, General Manager at The Langham, London
Responded Jan 12, 2021
Dear 40trip, What a delightful review to read and thank you for sharing your glowing comments with me. Christmas time at The Langham, London is extra special; the hotel's decorations are always stunning and you cannot beat being in London over the festive period. Of course, last year was slightly different for obvious reasons but we certainly look forward to planning our 2021 festive activities this year. I am thrilled that the team created a memorable experience for you and your husband and I do hope that you will return to The Langham, London over the months ahead for another flawless experience. With kindest regards Doris Greif Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from a short stay at our favourite London hotel and are keen to let everyone know that the Langham Hotel continues to offer fantastic customer service and are raring to go! We did wonder what we might expect post lockdown, but we needn't have worried. Those staff who have returned to work are as professional and welcoming as ever with processes in place, right from arriving at the hotel, to ensure that health and safety is never compromised. Of course there are changes - the spa is shut and only the Wigmore is open for food and drink. However, the Palm Court is open with a small honesty bar and complimentary snacks and hot drinks plus there are always fabulously helpful staff around who are delighted to go the extra mile and do whatever they can to ensure you have an amazing stay. Breakfast is served in room right now though we did speak to the lovely Karina who arranged for us to select from room service yet eat with our small party in the Palm Court. Bedrooms and bathrooms are super clean, there's hand sanitiser throughout the hotel and check in staff could not have made our arrival any more welcoming despite mask wearing and necessary hygiene processes. This hotel, along with the UK's hospitality trade, need customers. Their staff have been trained and the very best of the staff are already back on duty and ready to ensure that you have a fantastic time. Please put the Langham at the top of your list for a visit - I am sure you won't regret it.
Read more
Date of stay: July 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Doris Greif, General Manager at The Langham, London
Responded Oct 16, 2020
Dear SeymourFlo, What an amazing five star review! The Team at The Langham, London will be very happy to know your stay was the most enjoyable. Indeed many new safety measures have been put in place since the hotel re-opened in July and I am pleased to hear that they made you feel safe during your stay. Our priority is safety of our guests and colleagues. Thank you for putting The Langham at the top of your list and I do hope we can welcome you to the hotel very soon. With best wishes, Doris Greif Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bristol, United Kingdom310 contributions98 helpful votes
Yes it is true, but they more than make up for it they have a special set of measures (they change over time) but I would not delay a visit on these grounds.
There are more places to choose from in the London area.
PRICE RANGE
$533 - $677 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the langham, london hotel london, langham hotel london
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
380
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
