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Room & Suite (653)
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About
#568 of 1,209 hotels in London
Location
4.7
Cleanliness
4.7
Service
4.3
Value
3.6
GreenLeaders GreenPartner
Hailed as London, United Kingdom's most romantic building, St. Pancras Renaissance Hotel is widely recognised as one of city's greatest Victorian landmarks. The 245-room St. Pancras hotel now boasts not only one of the most majestic staircases in Britain, but two bars & restaurants, a spa, a gentleman's grooming salon as well as some of the largest and most beautiful suites in the city. Our 5 star hotel is located at St. Pancras International Station and is brimming with a fairytale facade that Sir George Gilbert Scott fashioned for the Midland Grand. Our hotel earns the ability to exceed every expectation while blending Victorian splendor with modern style and service.
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Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Paid wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Iron
Flatscreen TV
On-demand movies
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
195Restaurantswithin 0.3 miles
48Attractionswithin 0.3 miles
Contact
Euston Road, London NW1 2AR England
Getting there
King's Cross St. PancrasUnderground3 min
EustonUnderground7 min
Rental CarsSee rental cars from $25/day
Nearby restaurants
Pizza Union King's Cross
2,613 reviews6 minItalian
Choppaluna
122 reviews6 minFast Food
Indian Lounge
3,475 reviews4 minIndian
Albertini Restaurant
867 reviews4 minItalian
See all nearby restaurantsNearby attractions
British Library
3,954 reviews2 minLibraries
St. Pancras International Station
3,395 reviews1 minArchitectural Buildings
King's Cross Station
2,249 reviews4 minPoints of Interest & Landmarks
Harry Potter Shop at Platform 9 3/4
2,177 reviews3 minSpeciality & Gift Shops
See all nearby attractions4483Reviews107Q+A100Room tips
Reviews
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+1
Y'all, we will return again and again. We just discovered this rather modest and plain building ten months ago. I kid, of course, about the building. It's incredible. Jaw dropping. And, surprisingly, full of natural light. We came back to London just to stay here. Checked out last Sunday. We had a large, quiet suite. We planned for a five night stay, but the French train strike kept us in London, and our suite was available, so we stayed eight nights. A big shout-out to Irene at the front desk who gave us the warmest welcome and took good care of us. Excellent staff all around. Another shout-out to Emmanuel in the Chambers Club, too. This neighborhood rocks, btw. You've got everything here, plus Cornish pasties and Harry Potter at Kings Cross, Google HQs and the restaurants that surround that, and the super cool Coal Drops Yard beyond that. We did a load of laundry across from Mary Shelley's place two blocks away. I ❤️ London. Any issues were minor and this place gets plenty of grace. The shower is piping hot, but the tub, which might sit next to original windows, could not get hot. The jacuzzi in the spa was cold our entire stay. In the Chambers Club, hot food struggled to stay hot. But, y'all, we were in a massive winter storm, and, again, this place gets grace. Oh, and no merch for sale. I would have bought those hand painted cups in our room. And you cannot help but bust into "Wannabe" on the grand staircase. Enjoy ☮️…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed at this beautiful hotel for one night prior to a journey on Eurostar the next morning. It is impressive and our room although having a view of the glass roof of the station was warm comfortable and quiet. We met a relative whilst there who lives in London and ate in the Hansom restaurant for dinner. This was where things started to go downhill as the food although of a good standard was tiny in amount. My husband and granddaughter both ordered Torterllini at a cost of £18.00 per dish for six pieces!! This is an insult and no way can it be classed as a main course. On checking out the next morning I complained to the receptionist and was assured that the cost of these two meals would be refunded. On returning to the UK I found that the price of only one meal had been refunded and that this was the final offer. The moral of this story therefore is that if you stay at this hotel be sure to eat at one of a number of restaurants on the concourse if you want value for money.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yara Al Hattouni
Director of Hotel Operations, Guest Services / Front Office at St. Pancras Renaissance Hotel London
Responded 5 days ago
Dear 593rosemaryj, Thank you for sharing your feedback following your recent stay with us here at the St. Pancras Renaissance Hotel London. We are truly sorry to hear of your disappointing experience in the restaurant, as well as the miscommunication with the team at the time of your departure. We have shared your comments with each head of department, to ensure that this will be improved moving forward. We remain at your assistance. Best regards, Yara Al-Hattouni Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is beautiful, from the grand staircase to the expansive lobby that connects to the train station. One of the nicest hotels I have ever had the pleasure of staying in. I highly recommend this hotel, you won't be disappointed.
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Date of stay: April 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I find spa days odd if this is normal. Maybe this is a me thing. £70 to sip camomile tea in a not very warm room with the lights down (I could have murdered a coffee but they didn’t “do” coffee in the spa. Coming from a luxury hospitality background and it being a high-end hotel, I would have thought someone might have offered me one); the jacuzzi again was not all warm and nice so my muscles still wouldn’t relax and then there is a steam room with eucalyptus. The sauna is separated m/f so i didn’t bother because I went with a male friend and the point was to chat… we ended up having more tea. There is no swimming pool but there is a gym. Fair enough if you want that. My starters had no flavour at all. The main was nice and right for the moment and my Irish coffee was delicious. The building wowed me and everything is in very good condition. Staff are down to earth, smart and friendly. The set menu was worth doing. I don’t know how this competes with other hotels but had the spa been warmer I would certainly have been happier. I feel £70 for that part of the day is money for old rope. When I think about it we spent about £20 an hour to be in a nice building and have a £30 two course meal. I think that’s quite a lot. The spa could do with some personality, warmth, music… having tables cleared more often (it wasn’t busy)… something other than going room to room in a towling robe.…
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yara Al Hattouni
Director of Hotel Operations, Guest Services / Front Office at St. Pancras Renaissance Hotel London
Responded 1 week ago
Dear PlsTripResponsibly, Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We share your feedback with the relevant leadership team to ensure the necessary guidelines are in place and reviewed to prevent such from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely amazing place to be in. The hotel is welcoming and all facilities are maintained to exceptionally high standards. The bar and the the restaurant are contemporary and modern places which enclose the beauty of London and England as a whole. P
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great stay at the St. Pancras Renaissance Hotel London. Beautiful hotel in a very good / active location particularly if you are going to use the underground. Quick direct access to it. We had a suite on the 1st floor. Incredible room, bed, amenities. Suites give you access to a lounge for breakfast and afternoon drinks which we enjoyed. The lobby and lobby bar are really nice with great food, drinks and service. The pool is beautiful as well. A little small but enjoyed it. My one critique - is you can regularly hear the trains in your room. I know it is above a train station but was actually a little surprised at that. We stayed for 7 nights and by the 2nd I barely heard it anymore. But if you are sensitive to sounds, it could be a little annoying. Overall, we loved it and would definitely stay here again. Good luck!…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
First time in London on a battlefield and museum trip with a friend. The St. Pancras Renaissance is an historic property, rooms are spacious and well appointed, the staff is outstanding - as is the "Booking Room" restaurant - be sure to try the breakfast buffet. What made our stay extraordinary was the expertise and assistance we received at the hotel Navigators/Concierge Gordon Mcmillan and Kevin Johnson. Whether it was helping to sort out travels by the London underground, tips on where to eat, tickets for events or sage advice on how best to attend an English Football match, these two gentleman quite literally made our stay in London. We were running late at one point and Gordan actually walked us down to the station to ensure we got to the correct train. Far and away the best customer service I've ever experienced in decades of travel. There are many wonderful properties to stay at while in London - only St. Pancras has Gordon and Kevin - Highly recommended!!…
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Date of stay: March 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Fantastic personalized service from start to finish! Ok so it is a bit pricier than other hotels, but fabulous central location and so close to wonderful high end shops, tube, train. I was coming for a special event and front desk sent me champagne to room which was a lovely touch. Check in staff so attentive and thoughtful thank you! Period details and architecture sympathetically restored, do check out grand staircase, pool and spa. Looking forward to our next visit!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Unfortunately I booked this hotel as a bookend for a multiple destination trip, and found both my initial stay and current stay—less than two weeks apart—very disappointing. The hotel resides in a well located, historic icon and enjoys many beautiful attributes, but the decor and furnishings are in desperate need of updating. This isn't a new challenge these days and can be overlooked if the hotel delivers good service, but it doesn't. The service is poor at best. The view from my "Superior King Room" was of a slate grey roof, full stop. The mini bar was empty, and when I inquired with the attendant passing by my room—as it wasn't during my first stay—he said "apologies, the mini bar in your room is not working," but he did offer me a water bottle. I had to go down to the front desk twice to have my WiFi service restored. I didn't receive my mobile key on the Bonvoy app, until I visited the front desk—again. And despite my complaints, I never heard from the manager on duty or guest services, in person or electronically. At least this time, I didn't get put in a handicap room without them telling me like I did the first stay. As a Titanium Elite Bonvoy Member, I'm certain this experience was not up to Marriott standards. Marriott has many offerings in London Town, do yourself a favor and skip this one. …
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Yara Al Hattouni
Director of Hotel Operations, Guest Services / Front Office at St. Pancras Renaissance Hotel London
Responded 6 days ago
Dear johnfareed, Thank you for sharing your feedback following your recent stay here at the St. Pancras Renaissance Hotel London. We are truly sorry to hear of your disappointing experiences on both occasions during your recent stays. We are particularly concerned to hear of the difficulties you have experienced and the lack of follow-up from the team in regards to the issues raised and do profusely apologize for this, as this is not the standard of service we strive for, nor what our guests may expect from us. We have shared your comments with the hotel management team to understand exactly where we went wrong and to ensure that this will not happen again moving forward. We remain at your assistance for any further feedback you may wish to share with us. Best regards, Yara Al-Hattouni Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a party at the booking office restaurant last saturday. The food was amazing and the service was excellent. Hospitable hosts, delicious dishes, beautiful presentation, wide wine list and wonderful dessert. I recommend to everyone! I would like to come back here again and again. Thank you so much Diana, Sangram, Stefani & rosario and all the staff at he the Renaissance Hotel.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$344 - $577 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
245
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Claim Your ListingST. PANCRAS RENAISSANCE HOTEL LONDON - Updated 2023 Prices & Reviews (England)
Frequently Asked Questions about St. Pancras Renaissance Hotel London
Which popular attractions are close to St. Pancras Renaissance Hotel London?
Nearby attractions include British Library (0.08 miles), St. Pancras International Station (0.05 miles), and King's Cross Station (0.2 miles).
What are some of the property amenities at St. Pancras Renaissance Hotel London?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at St. Pancras Renaissance Hotel London?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at St. Pancras Renaissance Hotel London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. Pancras Renaissance Hotel London?
Yes, parking is available to guests.
What are some restaurants close to St. Pancras Renaissance Hotel London?
Conveniently located restaurants include Pizza Union King's Cross, Choppaluna, and Indian Lounge.
Are there opportunities to exercise at St. Pancras Renaissance Hotel London?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does St. Pancras Renaissance Hotel London have airport transportation?
Yes, St. Pancras Renaissance Hotel London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at St. Pancras Renaissance Hotel London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does St. Pancras Renaissance Hotel London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to St. Pancras Renaissance Hotel London?
Many travelers enjoy visiting Churchill War Rooms (1.9 miles), Tower of London (2.6 miles), and Houses of Parliament (2.1 miles).