We made a reservation

0 votes

We always do our best to accommodate early check-in requests, however this is always subject to availability. Should your room not be ready upon your arrival, we are pleased to store your luggage and send it to your room as soon as it becomes ready.

1 vote

There are a few options to get to us from Heathrow via train or London Underground. You can take the Heathrow Express train, from Heathrow to Paddington station (can take 15-20 minutes depending on the terminal), and from there you can then take a short taxi ride from Paddington to the hotel. You can also take the London Underground from Heathrow Airport directly to Kings Cross St. Pancras on the Piccadilly line. This can take from 1 hour to 1 hour and 15 minutes depending on trains. Please note that this would mean carrying luggage around the Underground network and possibly going up some stairs; however there are lifts available at these stations if needed too.

1 vote

You can visit the Grand Staircase at any time, even if you are not planning to stay at the hotel. Should you wish to have a look at the Grand Staircase from a higher floor, please do not hesitate to ask our staff, who will be delighted to assist. We also offer historic tours every Saturday and Sunday, which are free for hotel guests and £24.00 per person for non-residents.

2 votes

We are delighted to welcome our loyal Marriott Rewards Members with Platinum Premier Elite and Platinum Premier Elite with Ambassador Service alongside our Chambers Suite guests to the Chambers Club.

1 vote