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St. Pancras Renaissance Hotel London

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Traveler (2953)
Room & Suite (669)
Dining (322)

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About

#601 of 1,170 hotels in London
Location
4.7
Cleanliness
4.7
Service
4.3
Value
3.6
GreenLeaders GreenPartner
Hailed as London, United Kingdom's most romantic building, St. Pancras Renaissance Hotel is widely recognised as one of city's greatest Victorian landmarks. The 245-room St. Pancras hotel now boasts not only one of the most majestic staircases in Britain, but two bars & restaurants, a spa, a gentleman's grooming salon as well as some of the largest and most beautiful suites in the city. Our 5 star hotel is located at St. Pancras International Station and is brimming with a fairytale facade that Sir George Gilbert Scott fashioned for the Midland Grand. Our hotel earns the ability to exceed every expectation while blending Victorian splendor with modern style and service.
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Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Paid wifi
Hot tub
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Laptop safe
Flatscreen TV
On-demand movies
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, Italian
Hotel links
Special Offer:Earn points toward free nights.
4.0
4,619 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The St. Pancras Renaissance Hotel London, celebrated for its grandeur and historic charm, also enjoys a prime location with direct access to St. Pancras station, which many travelers find ideal for train and tube connections. Cleanliness stands out as a strong point, with guests consistently lauding the spotless rooms and facilities. However, the hotel's service receives mixed reviews, swinging from commendable attentiveness to frustratingly slow responses, particularly noted in dining and spa areas. Some guests also question the value for money, pointing to the high cost relative to the quality of accommodations and services provided.
Location
Convenient
Atmosphere
Historic
Rooms
Mixed
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Underwhelming
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Buckoski wrote a review Yesterday
Swanwick, United Kingdom16 contributions
Without doubt the best thing about this hotel is the staff. Throughout the hotel we were greeted like old friends on our first visit. They showed interest in what we had planned for our trip and nothing was too much trouble for them. The Chambers Club was a wonderful experience. An area of calm and relaxation with lots of different treats on offer throughout the day. Particular mention to Romaine who had remembered our chat from the previous day and followed it up with interest the day after. We also loved the history of the hotel and our spectacular room. We were just sad we weren’t staying for longer to experience the pool and spa area.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kim D wrote a review Yesterday
Sheffield, United Kingdom3 contributions
We have been staying at this hotel regularly over the last few years. It's such a treat. The building is stunning, spa facilities wonderful and the staff are always superb. Our recent stay was fabulous once again, with particular thanks to Guillaume who went above and beyond to help us.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SunloverMiltonKeynes wrote a review Feb 19
Whaddon, United Kingdom187 contributions
We stayed jere for three nights for our anniversary- I have wanted to stay here for years having walked past and loving the building. We booked a chambers suite number 179 and to be honest was thoroughly disappointed. The room was not what I would call a suite , it was tiny and the bathroom even smaller…door opened straight onto the toilet. I complained to reception on the first evening and we were given an upgrade to another suite on the third floor - 356 - this was much bigger but incredibly noisy. In both rooms you can hear the tube line every five minutes or so, it shakes the building. Refreshments in the room are limited - only normal tea bags you need to take different flavours from the chambers lounge. Water was not replaced and only two bottles provided so had to ask for more from room drivers the lounge only has a tap (bring a bottle to fill) Not sure the chambers lounge is worth it….hot breakfast is limited to hash browns, scrambled egg and bacon, same everyday and nothing really for vegetarians, I asked for beans or mushrooms but these were not forthcoming. Afternoon tea was nice- lovely little scones. Evening food again was limited for vegetarians and the wine wasn’t great!! Cars at the hotel also not as good as I was expecting and no nibbles served with drinks. Staff are friendly but won’t be back - or if we do will try the normal rooms as feel these may actually be better
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Date of stay: February 2024Trip type: Traveled as a couple
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Asolab wrote a review Feb 19
London, United Kingdom33 contributions
Stunning building and if I may say so, iconic hotel in London for the modern era. Good value for the rooms you get at suit/junior suite level. However, honestly, never been let down so much by the poor attitude and service from the concierge team. Would not make a booking there again for myself, clients or anyone. Bad attitude and slightly weird way of being. If you want a hotel in kings cross use the standard, if you want a hotel of this ambience but without the useless team on guest services / concierge try the Landmark or the Kimpton . Cheers
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sw k wrote a review Feb 6
New York City, New York30 contributions
Just checked in to this hotel. I made a reservation for queen bed room but I was told that they were completely sold out and they only have twin room. I have Platinum status but they couldn’t save the room for me??? I am not complaining about not getting upgrade. I also did the online check in but this is the result. I also made several requests when I did the online check in but they simply ignored or forgot about them. Anyways, not very good experience here. For the price they are charging they should do much better job and I will choose other hotels when I am back in London next.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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yasinuk wrote a review Feb 3
UK54 contributions
The hotel is great! We visit regularly with our children. The pool is always a good temperature. The breakfast is extensive and the selection is always good. Spa facilities are great too! Staff are always very helpful and accommodating. They have become good friends with our children who always look forward to returning. Nikhil and Adam on reception are always very helpful. Sangram at the booking office always looks after us and the service is great. Being at King's Cross station means getting around is super easy and access to many shops and restaurants near by. Aysha in guest relations is always happy to help and we always look forward to returning.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip: There is on site parking that's chargeable but very convenient and secure. Also close links to...
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joy10012020 wrote a review Jan 2024
London, United Kingdom4 contributions
My husband took me here for our anniversary. It was absolutely amazing. The hospitality was exceptional, from Geri (receptionist) who checked us in and was very accommodating, Irene (receptionist) who bought a little gift to our room, which really made my day. Daniel (spa) who was very welcoming. Rosario (waiter) who made us laugh non-stop, was very kind and made sure we had everything we needed at breakfast. I had a great night sleep as the bed was wry comfortable, the pillows were fluffy and the room was at the right temperature. I would recommend this hotel 110%, nothing was too much for them to do.
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Date of stay: January 2024
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lovemy2dogs wrote a review Jan 2024
North Carolina49 contributions
Dining at 1869 Booking Officd. Excellent hospitality from Arton. Grateful for his guidance! Super nice and went out of his way for us. In addition, the buttermilk chicken sharing dish is highly recommended. It was excellent. Plus the setting is beautiful.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Rushmi wrote a review Jan 2024
Milton Keynes, United Kingdom23 contributions
+1
Excellent customer service from the whole team at St Pancras Renaissance Hotel in London from being welcomed at the entrance to visiting the Spa and relaxation room and a booked table at The Hansom restaurant and of course an excellent venue for attending any private conference meetings with excellent security.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: The St Pancras Spa gets fully booked so make sure you book in advance of your stay at the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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208libby wrote a review Jan 2024
Reigate, United Kingdom38 contributions
The building is beautiful, truly stunning. But what really makes this hotel is the excellent customer service throughout. We stayed with a lot of family and also some friends for my brother's wedding, that was held elsewhere. So they were a total of 8 rooms. Everyone agreed at the standard of service throughout the hotel is very high. The bar and restaurant staff in both the dining areas always did their best to seat us together and made sure we were well looked after. The housekeeping staff were so friendly and helpful and nothing was too much trouble for them. I was cold one night and within 10 minutes they sent someone to double check the air con and heating was working (it was). They also provided extra duvets and heaters for me without hesitation which was impressive and appreciated. The pool and spa were lovely with again, very helpful and friendly staff. The reception team/ porters looked after our bags with a fuss free and welcoming approach. The doorman were very friendly and welcoming too, welcoming my children and me back when we stepped out with the taxi late in the evening and these little touches made for a lovely end to our day. The food we had in the restaurant was delicious and the atmosphere in the daytime in the bar area (with a harpist playing) and the evening vibe in the restaurant/bar was lovely too. Thank you to all the stuff there for such an amazing day. The hotel deserves it's five stars. We would definitely love to return one day.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$344 - $494 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
245
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ST. PANCRAS RENAISSANCE HOTEL LONDON - Updated 2024 Prices & Reviews (England)

Frequently Asked Questions about St. Pancras Renaissance Hotel London
Which popular attractions are close to St. Pancras Renaissance Hotel London?
Nearby attractions include British Library (0.08 miles), King's Cross Station (0.2 miles), and St. Pancras International Station (0.05 miles).
What are some of the property amenities at St. Pancras Renaissance Hotel London?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at St. Pancras Renaissance Hotel London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. Pancras Renaissance Hotel London?
Yes, parking is available to guests.
What are some restaurants close to St. Pancras Renaissance Hotel London?
Conveniently located restaurants include Indian Lounge, Flat Iron Kings Cross, and Pizza Union King's Cross.
Are there opportunities to exercise at St. Pancras Renaissance Hotel London?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does St. Pancras Renaissance Hotel London have airport transportation?
Yes, St. Pancras Renaissance Hotel London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at St. Pancras Renaissance Hotel London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does St. Pancras Renaissance Hotel London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at St. Pancras Renaissance Hotel London?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to St. Pancras Renaissance Hotel London?
Many travelers enjoy visiting Houses of Parliament (2.1 miles), Churchill War Rooms (1.9 miles), and Tower of London (2.6 miles).