We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

BEST WESTERN Seraphine Kensington Olympia Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Seraphine Kensington Olympia Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

348 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 252: English reviews
Ottawa, Canada
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a great one night stay on a short business trip. Room is small, but comfortable... Slept well. Breakfast is basic but filling. Great location for walking and exploring. Would not hesitate to go again.

Helpful?
Thank a_night_here
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for staying at Best Western Seraphine Kensington Olympia hotel and for your review. We are very pleased to see that you enjoyed your stay with us and that our service met your expectation. We hope to see you soon and welcome you back at our hotel. Warm regards Management Team More 

Sofia, Bulgaria
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Seraphine Kensington hotel back in June, visiting London for business. "Small" is the word that describes everything about this hotel... The cab driver had a hard time finding the place due to the tiny Best Western sign hardly noticeable from the street. The layout of the hotel interior is super odd - stairs going up then... More 

Helpful?
Thank AlexandraYankulova
LIMLondon, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest Thank you for staying at our hotel and leaving a review. We will take your review into consideration and we will use it for improvements. Please note, the fire alarm come from Nando's restaurant downstairs and it was not hotels fault. However, we do sincerely apologize for any inconvenience you may have had during your stay with us.... More 

1 review
2 of 5 stars Reviewed August 18, 2016 via mobile

I stayed at this hotel for one night and that was enough. Upon arrival the hotel seemed perfect it was small and in the right location however, staff were not overly welcoming and seemed to just be rushing to check us in even though we were the only ones there. The lift was explained to us in the most complicated... More 

Helpful?
Thank Paige T
LIMLondon, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest Thank you for staying at our hotel and for your review. I am really sorry if we did not meet your expectation this time. To be honest we are extending our hotel for 5 rooms and the smell it could have came from the extension or Nandos restaurant which is on the ground floor. We always make sure... More 

Travelers are raving about these London hotels

Palma de Mallorca, Spain
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 14, 2016

Poor quality rooms, terrible bathroom all rusty , shower sprinkling the whole bathroom, sheets too small for bed , no wifi even afterasing 10 times ...endless list of no go. We arrived for the graduation of our daughter who lives near by, Already the room was very small , couldnt even walk around the bed yet put a suitcase somewhere,... More 

Helpful?
Thank vivian3108
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest Thank you for staying at our hotel and leaving a review. we will take your review into consideration and we will use it for improvements. We apologize that the hotel did not meet your expected standards but we will definitely use your feedback for improvements. Kind Regards Management Team More 

Birmingham
Level Contributor
64 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 12, 2016

2nd visit to this hotel. Rooms are small however they are clean and comfortable, WiFi and a basic breakfast is included, the staff were friendly and welcoming. Kensington high Street tube is 5 minutes walk away. We will return.

Helpful?
Thank sayxs
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for staying at our Hotel and for leaving a review. We are very happy to hear that you enjoyed your stay with us and that the room were comfortable and clean. I will forward your comments to the management regarding the staff being friendly and welcoming so that they can be rewarded for their effort to... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 3, 2016 via mobile

I booked this room for an overnight stay in London as it was convenient for where I was visiting. My single room as small, but well presented and contained toiletries and a decent shower... A must have! It was just a room to sleep in and worked well and the breakfast was a bonus too!

Helpful?
Thank Ellie H
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest We are happy to know that your stay with us was satisfactory and that our hotel was close to the places you wanted to go. We are investing and doing more improvements at the hotel and hopefully next time you came to stay with us your stay would be a wonder stay. Hoping to see you again soon... More 

Azambuja, Portugal
1 review
5 of 5 stars Reviewed July 31, 2016

The hotel was clean. The rooms were relatively small (as expected of a hotel in this area of London) but well-equipped. There are elevators to help people with disabilities or large luggage.There were a couple of minor issues with a lock and a light bulb, but they were quickly solved. We stayed as a group of 17 on a field... More 

Helpful?
Thank humber2lopes
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest Thank you for your review, we are happy that your stay with us was OK and that the facilitates of the hotel, the service and the staff were amazing for you and your group. Your comments encourages us to do more and make sure your stay with us is always great Hopefully we will see you soon again... More 

London, United Kingdom
2 reviews
2 of 5 stars Reviewed July 16, 2016

We had booked the Kensington Olympia based on reviews online - £130 for a standard double. It was an important and busy Graduation day and we were looking forward to getting to our hotel to unwind. However, when we arrived we were greeted by a less than friendly receptionist saying "are you sure you have the right hotel?!". Of course... More 

Review collected in partnership with Amoma.com

Helpful?
Thank justjenn0
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest We are very sorry if you did not have good experience at our hotel this time. Please note most of our booking come straight into our system and we don't have to put them manually. Your booking it did not come as there was fault between your agent and our room channel manager. Our reception team have tried... More 

Questions? Get answers from hotel staff and past guests. Ask a question

246 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (62)
Viewed
Bathroom (9)
Viewed
Room/Suite (25)
Viewed
View from Room (5)
Viewed
Hotel & Grounds (6)
Viewed
Other (17)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (157)
Viewed
Amenities (14)
Viewed
Double Deluxe Room (31)
Viewed
Double Room (29)
Viewed
Junior Suite (36)
Viewed
Dining (24)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
South Kensington
BEST WESTERN Seraphine Kensington Gardens Hotel
South Kensington
BEST WESTERN The Cromwell
BEST WESTERN The Cromwell
#535 of 1,072 in London
3.5 of 5 stars 1,137 reviews
Hammersmith / Fulham
BEST WESTERN PLUS Seraphine Hammersmith Hotel
Show Prices
Show Prices
Show Prices
Earls Court
Best Western Boltons Hotel London Kensington
South Kensington
BEST WESTERN Burns Hotel Kensington
Pimlico
BEST WESTERN Corona
BEST WESTERN Corona
#537 of 1,072 in London
3.5 of 5 stars 656 reviews
Show Prices
Show Prices
Show Prices

Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Ideally located on High Street Kensington, just a few minutes’ walk from the High Street Kensington Tube Station, this modern, intimate chic hotel overlooks Holland Park and is in the vicinity of Kensington Palace and Gardens and is the perfect choice for either a pleasurable few days holiday or short business trip. In the surrounding area of the hotel one can find stylish shops, bars and restaurants. Art galleries, the Natural History and Science Museums, Hyde Park, Buckingham Palace and The Royal Albert Hall are just a few of the many attractions which are located within walking distance of the hotel. The hotel is very close to Olympia and Earl’s Court Exhibition Centres. All guests staying at the hotel get free entrance to the Connoisseur Casino, which is located near the hotel. All our rooms, which are all individually designed, offer the ultimate facilities that one would expect from a hotel of this quality. All rooms have complimentary High Speed Internet access and WIFI, laptop size safe deposit box, full en-suite facilities with bath or shower, IPOD docking system, TV Entertainment system, Tea & Coffee Making facilities, air conditioning, telephone, triple glazed windows, desk, electronic door locking, opening windows and hair dryer. ... more   less 

Additional Information about BEST WESTERN Seraphine Kensington Olympia Hotel

Address: 225 Kensington High Street | Kensington, London W8 6SA, England
Location: United Kingdom > England > London > South Kensington
Price Range: $125 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Seraphine Kensington Olympia Hotel 4*
Number of rooms: 17
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Expedia, Priceline, TripOnline SA, HotelTravel.com, Agoda, Travelocity and Odigeo so you can book your BEST WESTERN Seraphine Kensington Olympia Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay