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BEST WESTERN Seraphine Kensington Olympia Hotel

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BEST WESTERN Seraphine Kensington Olympia Hotel
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365 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Minneapolis, Minnesota
1 review
Reviewed 2 days ago NEW

Fantastic location with quick access to the Underground and a short walk to Kensington Palace and Hyde Park. The staff was incredibly helpful and the daily breakfast was just fine. The rooms are small, but are nicely decorated and have a good sized shower. Our room was on the corner, which meant a few windows facing a busy road, but... More 

Helpful?
Thank aaron8727
Gloucester, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

We were originally meant to stay at Seraphine Kensington Gardens down the road from this (closer to the Royal Albert Hall where the event we were attending was being hosted). However, on arrival there we were told we'd need to move to the sister hotel (this Olympia one) because our room wasn't available. We were told a person had been... More 

Helpful?
Thank Shannon H
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Shannon, Thank you for staying at Best Western Seraphine Kensington Olympia Hotel. We are glad that you have had a great time with us and that our service met your expectation. We would like to thank you for acknowledging the hard work we try to put four our customer and our business. This kind of comments it makes us... More 

Paris, France
Level Contributor
4 reviews
Reviewed October 26, 2016

Seraphine Kensingnton Olympia is a small hotel. Nice rooms and bathrooms. Good location. Breakfast is OK, We were feeling like home. A special thanks to Aranit who welcomed us warmly with our kids. Our son Adam did not want to leave the hotel. We will come back to the Seraphine Kensignton Olympia soon. Thank you. Nathalie

Helpful?
Thank robinnathalie
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for staying at Best Western Seraphine Kensington Olympia hotel and for your review. We are very pleased to see that you enjoyed your stay with us and that our service met your expectation. We hope to see you soon and welcome you back at our hotel. Warm regards Management Team More 

Derby
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 17, 2016 via mobile

I recently spent 2 nights staying at this lovely hotel. Ideal location, a few minutes stroll from High Street Kensington tube station. A very pleasant area of London. Friendly, welcoming and helpful staff. Very clean and comfortable room, tea making facilities, clean towels each day and plenty of toiletries. Perfectly adequate continental breakfast. We were able to store our luggage... More 

Helpful?
Thank dorothy050
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, We were very happy when we read your comments about your stay at Best Western Seraphine Kensington Olympia Hotel. You have made us feel good and happy that you had enjoyable stay with us. This comments will encourage us to do more and provide even better service to our customers so that they can have good memories and... More 

Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 17, 2016 via mobile

Booked in here for 2 nights as billed as 4 star, but very disappointed with probably the tiniest room we've ever stayed in. Ridiculously hot too as air conditioning not working. Decided it wasn't for us so moved to another nearby 4 star hotel which was much more like what you would expect a 4 star hotel to be.

Helpful?
Thank Paul V
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Paul, Thank you for your stay at Best Western Seraphine Kensington Olympia. We are very sorry that your experience at our hotel did not reach your standards. We will take your review for consideration and try make improvements for the future. Best Regards Management Team More 

Travelers are raving about these London hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 16, 2016 via mobile

On a recent trip to London my family and I stayed at the Olympia Seraphine. Great little jewel. Clean rooms, friendly and courteous staff. Centrally located near metro. Will definitely use The Seraphine again next time in London.

Helpful?
Thank Karim J
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Karim, Thank you for staying at Best Western Seraphine Kensington Olympia Hotel. We are glad that you have had a great time with us and that our service met your expectation. We hope to see you soon and welcome you back at our hotel. Kind Regards Management Team More 

Grimsby
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 16, 2016

We arrived at the hotel a little early and expected to leave our luggage and come back later for the key but the lady on reception told us that if we waited 20 minutes we could check in and this suited us a lot better. 30 minutes later,we were checked in and on our way to start our 3 day... More 

Helpful?
Thank Jean B
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Jean, Thank you for staying at Best Western Seraphine Kensington Olympia Hotel. We are glad that you have had a great time with us and that our service met your expectation. We would like to thank you for acknowledging the hard work we try to put four our customer and our business. This kind of comments it makes us... More 

Toronto, Canada
Level Contributor
143 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed October 9, 2016

Overall, we were happy with this place. The room is very small but on the plus side the bathroom is huge, bright and clean with a very powerful shower head. The hotel and the room don't look fancy at all but the location is really good. Like a lot of other hotels, it is very easy to hear the noise... More 

Helpful?
Thank L0ve2TravelCanada
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for staying at our Hotel and for leaving a review. We are very happy to hear that you enjoyed your stay with us and that the room were comfortable and clean. However, we do sincerely apologize for any inconvenience you may have had during your stay with us. We will definitely use your feedback for improvments.... More 

Ottawa, Canada
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 15, 2016 via mobile

Had a great one night stay on a short business trip. Room is small, but comfortable... Slept well. Breakfast is basic but filling. Great location for walking and exploring. Would not hesitate to go again.

Helpful?
Thank a_night_here
LIMLondon, Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for staying at Best Western Seraphine Kensington Olympia hotel and for your review. We are very pleased to see that you enjoyed your stay with us and that our service met your expectation. We hope to see you soon and welcome you back at our hotel. Warm regards Management Team More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Ideally located on High Street Kensington, just a few minutes’ walk from the High Street Kensington Tube Station, this modern, intimate chic hotel overlooks Holland Park and is in the vicinity of Kensington Palace and Gardens and is the perfect choice for either a pleasurable few days holiday or short business trip. In the surrounding area of the hotel one can find stylish shops, bars and restaurants. Art galleries, the Natural History and Science Museums, Hyde Park, Buckingham Palace and The Royal Albert Hall are just a few of the many attractions which are located within walking distance of the hotel. The hotel is very close to Olympia and Earl’s Court Exhibition Centres. All guests staying at the hotel get free entrance to the Connoisseur Casino, which is located near the hotel. All our rooms, which are all individually designed, offer the ultimate facilities that one would expect from a hotel of this quality. All rooms have complimentary High Speed Internet access and WIFI, laptop size safe deposit box, full en-suite facilities with bath or shower, IPOD docking system, TV Entertainment system, Tea & Coffee Making facilities, air conditioning, telephone, triple glazed windows, desk, electronic door locking, opening windows and hair dryer. ... more   less 

Additional Information about BEST WESTERN Seraphine Kensington Olympia Hotel

Address: 225 Kensington High Street | Kensington, London W8 6SA, England
Location: United Kingdom > England > London > South Kensington
Price Range: $104 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Seraphine Kensington Olympia Hotel 4*
Number of rooms: 17
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BEST WESTERN Seraphine Kensington Olympia Hotel London, England
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Seraphine Kensington Olympia Hotel staff and other travelers.
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Windsor, Canada
Millersville
over a year ago
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over a year ago
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Questions? Get answers from BEST WESTERN Seraphine Kensington Olympia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dont choose a room !!!”
 of 5 bubbles vivian3108, Aug 14, 2016 | Read review
“Corner/front rooms have good views to the main street.”
 of 5 bubbles humber2lopes, Jul 31, 2016 | Read review
“Check your reservation before you travel”
 of 5 bubbles F1owertot, Jul 10, 2016 | Read review
“choose another hotel”
 of 5 bubbles stallion20000, May 24, 2016 | Read review
“Overlooking Kensington high Street - or if you want more space asked for one with extra space.”
 of 5 bubbles FussyAussieKiwi, May 17, 2016 | Read review
5 of 5
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