Simply Rooms & Suites
295 reviews
#650 of 1,179 Hotels in London
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21 Avonmore Road Kensington and Chelsea, London W14 8RP England
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About
#650 of 1,179 hotels in London
Simply Rooms & Suites is a part extended stay property located in convenient Olympia, Kensington. We are a brand new property as of 2010 with chic modern design bedrooms and suites.
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Location
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90Good for walkers
Grade: 90 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
21 Avonmore Road Kensington and Chelsea, London W14 8RP England
Getting there
Kensington (Olympia)Overground5 min
Kensington,OlympiaUnderground5 min
Rental CarsSee rental cars from $28/day
295Reviews3Q+A46Room tips
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The area was lovely and the staff friendly..however.. It's 2021, we are all aware there is a pandemic right now and the rooms were not clean. Within moments of taking my shoes off my black socks turned white/grey on the bottom from dust. The remote for the tv had never been wiped as it was disgusting. One of the towels had a stain and the WORST part: From just after midnight, the air conditioning unit in room 12 where we were staying began to make a very loud noise every 10 minutes or so jumping us awake. Then by 2am as we tried to sleep through it, it was every couple minutes or so. The desk lady told us that she didnt know what we expected her to do about it other than move us to a new room. Which we accepted for now, as it was a double and we were in a twin. We packed up our stuff and moved to a new room at 2:20am. The new room blind wasnt working right and the windows had just been opened like it was just being aired out and could smell cigarette strongly setting my asthma off. The bathroom door was a struggle to shut due to the floor underneath it dipping and being loose. In the morning when we asked for the aircon to be fixed in our original room so we could go back to it. We learned they had no intentions to do this and that they'd known about it for a while because the cleaning staff had mentioned it yet it still wasn't fixed.. While yes, they were very polite and apologetic, they felt very dismissive and we were ultimately left in a double room (we'd gone here because there was a twin not a double) and it wasn't the best. Other than all that, the beds were reasonably comfortable, range of hot drinks provided, powerful shower in our second room but the sink was so stupid that you couldn't rinse anything down it 😅 Don't really recommend tbh unless you just want somewhere cheap to stay without care about cleanliness. Which is somewhat important during a pandemic We didnt think to take many pictures until wed already moved rooms but here is some of the broken blind, the stained bed and the glass cup in the bathroom.. yikes…
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Date of stay: August 2021Trip type: Traveled with friends
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Me: Hi, sorry to say but your cleaner has taken my dirty laundry bag by accident I think Reception: oh, that bag was yours?? I think the rubbish has been collected. let me ring her…. Me: ok…. Reception: talks to cleaner on phone in what sounds like Sanskrit Reception: No, she saw it but didn’t take it. You can ring the Police if you want….. me: why would I call the police? It’s not like it was my laptop or ipad, it’s just laundry and was an accident I’m sure, but we need to sort it out…. Reception: or there is an alternative version of events…. Me: whats that…..? Reception: that you’re lying!! Me: walks away and checks out, never to return.
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Date of stay: August 2021Trip type: Traveled solo
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It was a hot summer day and the Air-conditioning wasn’t cooling properly, we informed the manager that although the AC is on, it isn’t cooling the room enough and we are literally sweating in the room. He reassured us that we can control it from the room and it will work. We checked out after only an hour and half of checking in. Despite this problem I still would not have written this bad review it was after what the “manager” said in response to our complaint that we found absolutely disgusting. He said and I quote “well you got to spend time with your partner in the room, I know the background very well” I found his personal comment extremely inappropriate and it’s shocking that this came from the “Manager” of the hotel. He tried covering up and saying “the air con is off due to covid” and I said that is a complete lie because it’s on. He then admitted that only one room in the whole hotel has a functioning air con. All in all what an embarrassing and cheap service by someone who is meant to be hospitality professional.…
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Date of stay: August 2020Trip type: Traveled as a couple
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Me and my boyfriend stayed here for 3 nights over new year and we were both shocked at how nice our room was with the price for London as we had shopped around a lot before booking! Staff were lovely, rooms were clean and cleaned every day! Our room was fairly small but having the kitchen facility’s and desk made up for that! Only problem for me was having the hard laminate flooring instead of carpet, personally I am very clumsy and every time i dropped something it was such a loud sound...i probably woke others up...but wouldn’t stop me staying again! Brilliant place!
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from Mena B, General Manager at Simply Rooms & Suites
Responded Jan 14, 2020
Many thanks for your review. We are looking forward to seeing you again.
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Had a great stay. Perfectly situated for Olympia. Staff were all great. Would definitely return as the location was quiet and not far from all attractions. Check in was swift and easy. If it's only a room with facilities you are looking for then this is perfect. Thank you
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Date of stay: December 2019Trip type: Traveled as a couple
Helpful
Response from Mena B, General Manager at Simply Rooms & Suites
Responded Dec 24, 2019
Many thanks for your review. We are looking forward to seeing you gain.
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LOCATION
United KingdomEnglandLondon
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Claim Your Listing Frequently Asked Questions about Simply Rooms & Suites
Which popular attractions are close to Simply Rooms & Suites?
Nearby attractions include Nell's Jazz and Blues (0.2 miles), Olympia London (0.2 miles), and The Famous Three Kings (0.3 miles).
What are some of the property amenities at Simply Rooms & Suites?
Some of the more popular amenities offered include free wifi, express check-in and check-out, and a 24 hour front desk.
Which room amenities are available at Simply Rooms & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Simply Rooms & Suites?
Yes, street parking is available to guests.
What are some restaurants close to Simply Rooms & Suites?
Conveniently located restaurants include Indian Express. West Kensington, Wassouf Lounge, and Chez Abir Restaurant.
Which languages are spoken by the staff at Simply Rooms & Suites?
The staff speaks multiple languages, including English, Spanish, French, Arabic, and Romanian.
Are there any historical sites close to Simply Rooms & Suites?
Many travelers enjoy visiting Churchill War Rooms (3.4 miles), Houses of Parliament (3.6 miles), and Westminster Abbey (3.4 miles).