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Shaftesbury Suites London Marble Arch

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104 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Paris, France
Level Contributor
213 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We had paid the two nights in advance and I was welcomed by a "sorry we have no room for you due to overbooking". Thanks to friendly reception staff I could talk directly to the reservation service whom I had a very unpleasant conversation with... Then they displaced somebody else and gave me a less than average room - no... More 

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Thank Victoire36
Leeds, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After 35 years in the teaching profession we decided to spend the first day of the new term in London. I booked the hotel suite through Bookin.com. It is in ideal location being near Marbel Arch tube station on the Central line. The suite is an annex to the main hotel where you go for breakfast. However the staff were... More 

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Thank Nosoneprop
1 review
4 of 5 stars Reviewed 3 weeks ago

Have used this chain many times in London and have never disappointed. Good clean rooms with attentive staff and excellent breakfast.Could not really fault the over all experience and once again this chain provided excellent value for money One minor point was bathroom a tad small.

Helpful?
Thank donald m
Peterborough, United Kingdom
Level Contributor
112 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 4, 2016

Potential guests need to be sure they ready and understand the arrangements for this hotel because they are not standard by any means. You will see images of dining room and they do offer breakfast as part of the deal BUT… these are not served in the same building. Was that a problem? Not for us. This hotel is partnered... More 

Helpful?
Thank Gerad B
Brierley Hill
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2016

We chose this hotel for an overnight stay when we needed somewhere close to Hyde Park at the right price (always important). The room we had was a deluxe double, it looked like it had been newly refurbished, it was a very good size and had one of the comfiest, largest beds we've ever had in a hotel. You have... More 

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Thank Carol D
Antwerp Province, Belgium
1 review
2 of 5 stars Reviewed June 28, 2016

The photos and reviews on booking.com are misleading. I was put in a room in the basement that felt very much like a cellar. Almost no daylight , stuffy and tiny. There is no room service, so I would not advise for business travellers. For check-in and breakfast you are required to go to another building down the street. I... More 

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Thank Ling T

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London
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 15, 2016

When I arrived I was told that they have good news: I've been upgraded to their sister 5* hotel next door. To my dismay, the room I was given was in the basement, smelly and more like a shoe box. I expressed my disappointment to the receptionist and that this can't be called an upgrade and that I'd rather be... More 

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1 Thank NajLondon
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 14, 2016 via mobile

If you don't want a headache on a business trip avoid this hotel. They have incompetent and arrogant staff that is not accustomed to work with business travellers. In fact this "hotel" requires the guest to show the same credit card the reservation is made with. If your company books for you, then you're going to be in trouble. They... More 

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1 Thank Ci85
Solna, Sweden
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed February 17, 2016

Good hotel, good price. Nice staff that is good service. some things to keep in mind is that the hotel has no lobby. The breakfast is really good situated a hundred meters from the hotel, this is ok if it's not raining.

Helpful?
1 Thank AndersConn
North Yorkshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 14, 2016

first of all thanks to Mr Adeel who helped us to take our luggage into our room because there was no elevator and he struggled to take our stuff. much appreciated adeel. but please ask your management to make sure they have elevator because it is not a good business

Helpful?
2 Thank lilly M
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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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Amenities

Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room

Additional Information about Shaftesbury Suites London Marble Arch

Address: 41 Great Cumberland Place, London W1H 7LG, England
Location: United Kingdom > England > London > Marylebone
Amenities:
Price Range: $202 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shaftesbury Suites London Marble Arch 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
Shaftesbury Suites London Marble Arch Hotel London
Shaftesbury Suites London Marble Arch England
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