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Palmers Lodge Hillspring

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Palmers Lodge Hillspring
Palmers Lodge Hillspring
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442 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Wilmslow, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Quiet neighbourhood; 10-minute walk from the tube; bus stop right outside the gate; private room for our family of four. What more could we ask for? Well - an ensuite, but this was always intended to be a budget stay in the capital. To be honest, I think there were maybe four people in the showers/toilets at the same time... More 

Helpful?
Thank GarethTH
Denver, Colorado
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My friend and I had plans change and needed last-minute accommodations. We had a booking at the Swiss Cottage location but they had no rooms available, so reception checked here and they were very gracious. Cas at reception was wonderful - she matched a lower price we found, no questions asked. The room and hostel were spotless; I had read... More 

Helpful?
Thank justanna713
Kota Kinabalu, Malaysia
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hostel has good facilities. We were able to do laundry. Free breakfast. Its quite far from any shopping area. But there is an underground tube about 10 minute away. Staff was helpful. Rooms clean. Shared toilet clean.

Helpful?
Thank Pegster88
Brno
2 reviews
1 of 5 stars Reviewed August 19, 2016 via mobile

Because of the serious accident, we had to cancel our reservation. Communication was terrible as those people are used to communicate as a robots. I have never met anyone so deeply focused on own profit with no empathy at all...

Review collected in partnership with ASUS 7 Stub App Tablet

Helpful?
Thank Pavel F
PalmersOperations, Manager at Palmers Lodge Hillspring, responded to this review

Dear customer, we are sorry to hear about your recent experience. From your review, unfortunately we are unable to understand what exactly happened with your reservation. Our team is available around the clock to help customers with all requests, we are deeply sorry if in this occasion we felt short. Our cancellation policy are variable and sometimes can be flexible.... More 

Johor Bahru, Malaysia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2016

a very good place to stay. great facilities when you come to London. great meals and great people. wish to stay again in my coming trips. i stay there on February 2012 with my student on their program

Helpful?
Thank Md Yani K
Belgium
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 8, 2016

I was in London for a football match with my 13 year old and we chose this hostel due to the fact that it has twin rooms and price was good. We were very pleased overall and found the hostel clean and well run. The twin room had bunk beds including sheets and towels and even had a shower and... More 

Helpful?
Thank BelgiumGeorgiana
PalmersOperations, Manager at Palmers Lodge Hillspring, responded to this review

This is great!!! Many thanks for your amazing review! We are really happy to know that you have enjoyed your stay with us at Hillspring. We would like to welcome you to come back and stay with us again soon. Best Regards Hillspring Team More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 24, 2016 via mobile

Booked a "en suite" room for 2 nights, called up for the post code and ended up in the "swiss cottage" hotel which looked good. Tried to check in but was then told my reservation was for hillspring approx 3.5 miles away. Got to hillspring and was greeted by a huge security gate the same as the day i got... More 

Helpful?
1 Thank Gavin D
Warsaw, Poland
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 9, 2016

As a usual 3 and 4 star traveller I didn't expect muc from this place, which we chose with a group of friends. But it was fantastic. Nice basic breakfast - coffe, tea, some rolls with jam - no problem if you brought sth own to eat on your own. Clean, comfortable rooms with really good bunk beds. Highly recommend.

Helpful?
Thank AnnaSch12
PalmersOperations, Front Office Manager at Palmers Lodge Hillspring, responded to this review

Hello! Thanks for your feedback! We're glad to hear that from experienced travelers like you, because that means our efforts are bringing us good results. Our bunk have been made from proper wood and specially for our hostel. Cooking your own food in our self-catering keeps you closer to your own place and makes more enjoyable your stay. We try... More 

London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 8, 2016

The room was large and the bed comfy but the sheets wouldn't stay put. There was a sink in the room and huge suitcase-sized lockers you opened with the room card. No lock needed. Breakfast was simple - one crossaint, fruit, toast, cereal, tea. Lots of large groups of school children staying here. Not necessarily a negative, but something to... More 

Helpful?
1 Thank JCLondon345
PalmersOperations, Front Office Manager at Palmers Lodge Hillspring, responded to this review

Hi ya! Thanks a lot for your contribution! We appreciate these kinds of feedback, because then we can improve our services. We do our best to make our hostel a comfortable place to stay and chill out. In general we receive a lots of backpackers, families and researchers in our place, although sometimes we accommodate school groups from another countries.... More 

Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed July 6, 2016 via mobile

Tired of abusive prices in Central London for hovels we decided to go to Palmers Lodge Hillspring... Big mistake! The place really needs a coat of paint to say the least. We had booked an executive private room... I don't want to imagine how a standard private room is: dents everywhere... a shower that spreads the water all over the... More 

Helpful?
Thank Maegab
PalmersOperations, Front Office Manager at Palmers Lodge Hillspring, responded to this review

Hi ya! Thanks for let us know about what you experienced in our hostel. Could you let us know which room have you been and when? Considering your answer we can investigate and figure how to make this bedroom more quiet. We sorry you got bothered about the restaurant as well. Our chef is highly qualified and works intensely, although... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A stay in affordable accommodation doesn't have to mean a sacrifice in quality. At boutique backpackers Palmers Lodge Hillspring you will find many of the creature comforts you have in your own home, and many you wouldn't. Spacious living areas, quality furnishings, fully licensed bar and restaurant are just some of the reasons for choosing to stay at Palmers Lodge Hillspring on your next London visit. ... more   less 

Additional Information about Palmers Lodge Hillspring

Address: 233 Willesden Lane, London NW2 5RP, England
Location: United Kingdom > England > London
Price Range: $19 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Palmers Lodge Hillspring 2*
Number of rooms: 71
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Also Known As:
Hillspring Hotel London
Palmers Lodge Hillspring London, England
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