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Palmers Lodge Hillspring

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Palmers Lodge Hillspring
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436 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Johor Bahru, Malaysia
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

a very good place to stay. great facilities when you come to London. great meals and great people. wish to stay again in my coming trips. i stay there on February 2012 with my student on their program

Helpful?
Thank Md Yani K
Belgium
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was in London for a football match with my 13 year old and we chose this hostel due to the fact that it has twin rooms and price was good. We were very pleased overall and found the hostel clean and well run. The twin room had bunk beds including sheets and towels and even had a shower and... More 

Helpful?
Thank BelgiumGeorgiana
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Booked a "en suite" room for 2 nights, called up for the post code and ended up in the "swiss cottage" hotel which looked good. Tried to check in but was then told my reservation was for hillspring approx 3.5 miles away. Got to hillspring and was greeted by a huge security gate the same as the day i got... More 

Helpful?
Thank Gavin D
Warsaw, Poland
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 9, 2016

As a usual 3 and 4 star traveller I didn't expect muc from this place, which we chose with a group of friends. But it was fantastic. Nice basic breakfast - coffe, tea, some rolls with jam - no problem if you brought sth own to eat on your own. Clean, comfortable rooms with really good bunk beds. Highly recommend.

Helpful?
Thank AnnaSch12
PalmersOperations, Front Office Manager at Palmers Lodge Hillspring, responded to this review

Hello! Thanks for your feedback! We're glad to hear that from experienced travelers like you, because that means our efforts are bringing us good results. Our bunk have been made from proper wood and specially for our hostel. Cooking your own food in our self-catering keeps you closer to your own place and makes more enjoyable your stay. We try... More 

London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 8, 2016

The room was large and the bed comfy but the sheets wouldn't stay put. There was a sink in the room and huge suitcase-sized lockers you opened with the room card. No lock needed. Breakfast was simple - one crossaint, fruit, toast, cereal, tea. Lots of large groups of school children staying here. Not necessarily a negative, but something to... More 

Helpful?
1 Thank JCLondon345
PalmersOperations, Front Office Manager at Palmers Lodge Hillspring, responded to this review

Hi ya! Thanks a lot for your contribution! We appreciate these kinds of feedback, because then we can improve our services. We do our best to make our hostel a comfortable place to stay and chill out. In general we receive a lots of backpackers, families and researchers in our place, although sometimes we accommodate school groups from another countries.... More 

Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed July 6, 2016 via mobile

Tired of abusive prices in Central London for hovels we decided to go to Palmers Lodge Hillspring... Big mistake! The place really needs a coat of paint to say the least. We had booked an executive private room... I don't want to imagine how a standard private room is: dents everywhere... a shower that spreads the water all over the... More 

Helpful?
Thank Maegab
PalmersOperations, Front Office Manager at Palmers Lodge Hillspring, responded to this review

Hi ya! Thanks for let us know about what you experienced in our hostel. Could you let us know which room have you been and when? Considering your answer we can investigate and figure how to make this bedroom more quiet. We sorry you got bothered about the restaurant as well. Our chef is highly qualified and works intensely, although... More 

Newquay, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 4, 2016 via mobile

We stayed here for a concert at Wembley and the location is perfect, 5 minute walk to tube station then 2 stops to stadium. When we arrive we then realise that we had booked into a hostel, the site we booked it through didnt make it overly clear (we thought) and i think that its called a lodge not a... More 

Helpful?
Thank aab91
Titus W, Manager at Palmers Lodge Hillspring, responded to this review

Hello We're sorry you didn't enjoy your stay. Could you get in touch with us to give some more details on where you booked and which room you stayed in and we can investigate and arrange compensation if suitable? Kind regards More 

Gloucestershire, United Kingdom
2 reviews
5 of 5 stars Reviewed June 20, 2016

We went to Wembley for the Coldplay concert and booked a quadruple room. We have never stayed in a hostel before so were a little unsure of what to expect. We were very pleasantly surprised. The member of staff on reception at check in was very helpful and friendly offering information and advice. The reception area is clean, bright and... More 

Helpful?
Thank Taubkath
PalmersOperations, Manager at Palmers Lodge Hillspring, responded to this review

Hi, thanks for taking time leaving us this amazing review. We hope to see you staying with us again when in London More 

Clarksville, Tennessee
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 10, 2016 via mobile

Amenities are great, beds are more private with the curtain. Croissants in the morning. Wifi was difficult to attain in the room (#1) so I spent a lot of time in the common areas. Left the day after a huge group of young kids checked in. I felt safe and welcomed, staff was courteous. Location is decent, with shops nearby,... More 

Helpful?
1 Thank worldtravelr21
Titus W, General Manager at Palmers Lodge Hillspring, responded to this review

Thank you for the kind words More 

Ammanford, United Kingdom
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 7, 2016

A wonderful, inexpensive way to visit London. Great value for money for singles, couples, schools and families. Staff are very helpful and friendly and multilingual. Bathrooms were spotless and breakfast ok.

Helpful?
1 Thank Elfed H
Titus W, General Manager at Palmers Lodge Hillspring, responded to this review

Thanks, great to hear you enjoyed your stay. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A stay in affordable accommodation doesn't have to mean a sacrifice in quality. At boutique backpackers Palmers Lodge Hillspring you will find many of the creature comforts you have in your own home, and many you wouldn't. Spacious living areas, quality furnishings, fully licensed bar and restaurant are just some of the reasons for choosing to stay at Palmers Lodge Hillspring on your next London visit. ... more   less 

Additional Information about Palmers Lodge Hillspring

Address: 233 Willesden Lane, London NW2 5RP, England
Location: United Kingdom > England > London
Price Range: $20 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Palmers Lodge Hillspring 2*
Number of rooms: 71
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Also Known As:
Hillspring Hotel London
Palmers Lodge Hillspring London, England
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