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Great Cumberland Place Marylebone, London W1H 7DL England
Lowest prices for your stay
Booking.com
$286
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Expedia.com
$262
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Trip.com
$243
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Travelocity$262
Priceline$285
Destinia.com$351
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1695)
Room & Suite (249)
Dining (80)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 07/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel London
Updated 07/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#98 of 1,195 hotels in London
Location
4.7
Cleanliness
4.5
Service
4.1
Value
3.9
Travelers' Choice
Drawing on the legacy of the greats who stayed here in decades past - and an inspiration to those who are yet to write their own story - the Hard Rock Hotel London stands alone as a haven for music lovers and cultural explorers everywhere. Built in one of London’s most central locations - on the corner of Oxford Street and Park Lane - the hotel puts guests just steps away from the very best England’s capital has to offer. The area’s chic boutiques, world- famous department stores and legendary nightlife are matched only by its historic West End theatres and the glorious green spaces of Hyde Park. Catering to the needs of both business and leisure travellers, Hard Rock Hotel London boasts 900 stylish rooms and suites, together with two vibrant bars and a lively Hard Rock Cafe®. Guests seeking the ultimate experience will have the opportunity to take their London stay to another level by becoming Rock Royalty®.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Taxi service
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Special diet menus
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, Arabic and 8 more
2122Reviews58Q+A100Room tips
Traveler rating
  • 1,510
  • 237
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Time of year
Traveler type
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Popular mentions
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Most Recent
MikeDyserth wrote a review Today
Cwm Dyserth, United Kingdom31 contributions9 helpful votes
Excellent service from Alisha on the check in desk. Solved a room problem instantly. No fuss and calmly managed. This is what great customer experience and service feels like. Well done Alisha! Love this hotel, always great to come back and enjoy all that HRH gives.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hanna wrote a review Today
Munich, Germany2 contributions
It was a great experience to eat my birthday dinner at the hard rock café! The vegetarian burger was delicious, the staff (especially Dario!) really friendly and charming and the music was a perfect accompanion to the whole environment! Really enjoyed it.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SAM wrote a review Yesterday
Al Khobar, Saudi Arabia1 contribution
It was my first time here It was amazing place with a great atmosphere and the live show was Jolly and I would like to thank Mr Javier he was a wonderful person and he was very nice with me and advised me very well and for unfortunately I will come back again
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul Knightley, General Manager at Hard Rock Hotel London
Responded today
Dear Sam, We are so pleased with your wonderful review! It really means the world to us that you have taken the time to share this experience. We will be sure to pass on your kind words on to Javier who treated you like a Rockstar. It would be a pleasure to host your next visit to London! Paul Knightley, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vanisha P wrote a review Oct 3
1 contribution
A great place for a girls night out. Looked after by Stephanie and she recommended all the right food and drinks. They hit the right spots! Thank you Stephanie. We’ll be back again soon as it’s one of the girls birthday in the next couple of weeks.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul Knightley, General Manager at Hard Rock Hotel London
Responded yesterday
Dear Vanisha P, We are delighted to hear that you had a wonderful girls night out here at Hard Rock Cafe Oxford Street! Your generous 5-star review is truly appreciated and we're glad to hear that Stephanie provided outstanding customer service. It will be a pleasure to share your kind words with her and the rest of the band. We look forward to seeing you again soon for your birthday celebration! 🎸 Paul Knightley, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natalie M wrote a review Oct 3
1 contribution
Me and my friends went for a girls night out and decided to come to the hard rock for food and drinks beforehand. We were served by the lovey Stephanie. She recommended so many delicious dishes and drinks to us. She really knows her stuff! We can’t wait to come back for our next girls night out here again
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul Knightley, General Manager at Hard Rock Hotel London
Responded yesterday
Dear Natalie M, Thank you so much for taking the time to compose your review. We are delighted to hear that your girls night at Hard Rock Cafe Oxford Street was a success! It is always so nice to hear that hard working band have gone above and beyond and we are so pleased that Stephanie made you feel like Rockstars! We will be sure to pass your kind words onto her and the rest of the band. We look forward to seeing you on your next girls night out! 🤘 Paul Knightley, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy H 4M Wales UK wrote a review Oct 3
Pontarddulais, United Kingdom9 contributions
Wonderful hotel , a great experience. I stayed here for nearly 3 months whilst working in the area. Some rooms were little on the small side but I mostly got lucky with larger rooms which were very comfy. I made use of the gym daily which is excellent. Breakfast is incredible, lots of choice and very tasty. Staff were fantastic, Judit and Teresa really looked after us at breakfast, Max at checkin counter always remembered me and was a pleasure to deal with and Leo was a true gent and always happy to help . Overall it was a great experience and I shall return Kindest regards Andy
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul Knightley, General Manager at Hard Rock Hotel London
Responded 2 days ago
Dear Andy, We are thrilled that you had an outstanding stay with us to which the whole team went above and beyond to make your 3 months business visit special. From our passionate welcomes, comfy room to tasty breakfast and the convenience of having the gym in the hotel. It is with great pride that we will pass on your compliments to Judith, Teresa Max and Leo for their outstanding service that exceeded your expectations. It would be so great to welcome you back again for another excellent experience and we hope that's soon! Thanks again for being part of the Hard Rock family. You are always welcome anytime. 🤘 Paul Knightley General Manage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stacey P wrote a review Oct 3
8 contributions1 helpful vote
Went for a bottomless brunch with the girls. Portions were generous and the food was lovely. We constantly had a drinks topped up without having to ask. Anastasia really looked after us. Would definitely go back.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul Knightley, General Manager at Hard Rock Hotel London
Responded 2 days ago
Dear Stacy P, Thank you for your rockin' review and sharing the lovely mouth watering pictures with us. Sounds like all your expectations were met and then some. Our team are dedicated to your happiness and Anastasia has a talent for making sure your needs are met and always with a smile. She loved the compliments. It's our hope you will come back soon and experience another wonderful visit in London. 🤘🎸 Paul Knightley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kimlouise0809 wrote a review Oct 3
3 contributions1 helpful vote
We came here for a bottomless brunch yesterday and it could not have been nicer! Bruno was our waiter and he was absolutely fantastic! He made sure we never had an even half empty glass! and could not have been more helpful. Food was so good too. I have highly recommend
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul Knightley, General Manager at Hard Rock Hotel London
Responded 2 days ago
Dear Kim Louise, We would like to thank you for taking the time to share your generous 5-star review. It is wonderful to hear that your bottomless brunch was a success thanks to the wonderful Bruno! He knows exactly how to make our guests feel like Rockstars and we are so very proud of him. By the sounds of it you will be back soon for another round of bottomless fun!🎸 Paul Knightley, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roam495840 wrote a review Oct 3
2 contributions
The hard rock hotel in London exceeded our expectations. They were so incredibly accommodating and catered to our every whim. Antonella was especially helpful, kind and welcoming. The breakfast was not the typical but more like an all inclusive resort with an omelette station, fresh fruit and every item you could imagine.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: This hotel is right near Marble Arch with an underground around the corner making it easy access...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul Knightley, General Manager at Hard Rock Hotel London
Responded 2 days ago
Dear Roam, Thank you so much for taking the time to share your wonderful feedback! We are so happy to hear that your experience here at Hard Rock Hotel London exceeded your expectations. It really means the world to us that you have taken the time to share this experience and personally given Antonella a shoutout for her outstanding customer service. We will be sure to pass on your kind words to her and the rest of our hard working band. We hope you will come and stay with us again in the near future! Paul Knightley, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Klaudia M wrote a review Oct 2
Warsaw, Poland3 contributions
The location of the hotel is great, staff very friendly on the reception desk. Many thanks to Jakub who made us very welcome and organized some little gifts for our room- you made our stay just fabulous. Breakfast and the service in the restaurant was fantastic. I will be definitely back very soon!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul Knightley, General Manager at Hard Rock Hotel London
Responded 2 days ago
Dear Klaudiam M, Wow! A big thank you for taking the time to share your experience here at Hard Rock Hotel London. We are delighted to hear that you loved our hotel and that our band at reception gave you the Rockstar treatment. We will be pleased to pass on your recognition to Jakub who made your stay feel so special with his amenities and gifts. We look forward to having you come and stay with us again in the near future. Paul Knightley, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$243 - $386 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Cumberland
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
900
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Frequently Asked Questions about Hard Rock Hotel London
Which popular attractions are close to Hard Rock Hotel London?
Nearby attractions include Wallace Collection (0.3 miles), Animals in War Memorial (0.2 miles), and London Shopping Tours (0.3 miles).
What are some of the property amenities at Hard Rock Hotel London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hard Rock Hotel London?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hard Rock Hotel London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hard Rock Hotel London?
Yes, parking is available to guests.
What are some restaurants close to Hard Rock Hotel London?
Conveniently located restaurants include TOKii, Steak And Lobster Marble Arch, and Hard Rock Cafe Oxford Street.
Are there opportunities to exercise at Hard Rock Hotel London?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hard Rock Hotel London?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hard Rock Hotel London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Polish.
Are there any historical sites close to Hard Rock Hotel London?
Many travelers enjoy visiting Churchill War Rooms (1.5 miles), Tower of London (3.6 miles), and Houses of Parliament (1.8 miles).