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Hard Rock Hotel London

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Great Cumberland Place, London W1H 7DL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (451)
Room & Suite (182)
Dining (56)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel London
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#607 of 1,154 hotels in London
Location
Cleanliness
Service
Value
Drawing on the legacy of the greats who stayed here in decades past - and an inspiration to those who are yet to write their own story - the Hard Rock Hotel London stands alone as a haven for music lovers and cultural explorers everywhere. Built in one of London’s most central locations - on the corner of Oxford Street and Park Lane - the hotel puts guests just steps away from the very best England’s capital has to offer. The area’s chic boutiques, world- famous department stores and legendary nightlife are matched only by its historic West End theatres and the glorious green spaces of Hyde Park. Catering to the needs of both business and leisure travellers, Hard Rock Hotel London will boast 900 stylish rooms and suites, together with two vibrant bars and a lively Hard Rock Cafe®. Guests seeking the ultimate experience will have the opportunity to take their London stay to another level by becoming Rock Royalty®.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Concierge
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Polish
614Reviews23Q+A48Room tips
Traveler rating
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Popular mentions
O F wrote a review Oct 2020
Worthing66 contributions59 helpful votes
Friendly staff delivered a good service in the usual difficult circumstances of covid. The menu is like something from the late 90s. Nothing new or remotely interesting and just one veggy option, which in 2020 is remarkable. The food that we ordered was ok. My chips were over cooked and dry but apart from that ok. In a city of world class food, I'd say this place is decidedly average in terms of the variety and quality of food
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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Footstepstours wrote a review Oct 2020
Northampton, United Kingdom193 contributions80 helpful votes
Came and had dinner at the Cafe. Loved the chilled out vibe and vision of space. Tables all socially distanced and signs everywhere. Felt very safe. Very clean and the staff were friendly. The food was superb!! Could not fault anything about our visit. Looking forward to going back again.
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Date of stay: October 2020Trip type: Traveled as a couple
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Patrick L wrote a review Oct 2020
London, United Kingdom1 contribution1 helpful vote
Very quiet, as is everywhere in central London. 3 staff looking after 5 tables and yet I had to wave someone over every time I needed something, it took an age to get our first drinks, they got our order wrong, then brought over a drink that we had not ordered, when I asked for a couple of extra napkins as I was having some wings the server brought a huge bundle over (maybe just a mis-timed attempt at humour?), when I then asked for a hand wipe at the end the other server literally threw one at me as she raced past. I think they realised they had got it badly wrong as they apologised for anything that "may have been wrong" when handing over the bill even though I had not actually complained.The food was fantastic as you come to expect from Hard rock cafes but it was badly let down by unhappy staff. I have given three stars because I had been a week earlier and it was perfect from start to finish hence why I returned, on that occasion they were busier and coped admirably. I can only guess that they had an off day on this occasion. I will return in the hope that it was a blip
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Date of stay: October 2020
1 Helpful vote
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rafaela a wrote a review Oct 2020
London, United Kingdom11 contributions12 helpful votes
+1
I went with my family to have a meal Ricardo took care of our table, he was very helpful and definitely made our night special, we asked for help to choose a food that we could share he explained the portions size and this helped with the decision Thank you very much
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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Kate N wrote a review Oct 2020
5 contributions4 helpful votes
We had lunch at this new Hard Rock Cafe inside the fabulous new Hard Rock Hotel. A fun atmosphere and fun bar. Our server Ricardo was the best. Food was great. Had a pulled pork sandwich bun in their home made bbq sauce. Would definitely recommend.
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Date of stay: October 2020Trip type: Traveled as a couple
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PRICE RANGE
$217 - $424 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Cumberland
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
900
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Frequently Asked Questions about Hard Rock Hotel London
Which popular attractions are close to Hard Rock Hotel London?
Nearby attractions include Wallace Collection (0.3 miles), Animals in War Memorial (0.2 miles), and Selfridges (0.3 miles).
What are some of the property amenities at Hard Rock Hotel London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hard Rock Hotel London?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hard Rock Hotel London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hard Rock Hotel London?
Conveniently located restaurants include Le Gavroche, Texture, and Lanes of London.
Are there opportunities to exercise at Hard Rock Hotel London?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hard Rock Hotel London?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hard Rock Hotel London?
The staff speaks multiple languages, including English, Spanish, and Polish.
Are there any historical sites close to Hard Rock Hotel London?
Many travelers enjoy visiting Churchill War Rooms (1.5 miles), Tower of London (3.6 miles), and Houses of Parliament (1.8 miles).
Does Hard Rock Hotel London have any great views?
Yes, guests often enjoy the park view available here.