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H10 London Waterloo

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#203 of 1,087 Hotels in London
Certificate of Excellence
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H10 London Waterloo
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2,993 Reviews from our TripAdvisor Community

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There are newer reviews for H10 London Waterloo
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Showing 1,854: English reviews
Arizona
Reviewed 1 week ago via mobile

Great breakfast setup...variety, comfort, ambiance☆ Rooms are Very Nice & Modern! The access to Tube, airport buses, & trains @Waterloo is a real Bonus! Many Excellent restaurants, Pubs, & Cafes close to this Most Excellent Property!

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Helpful?
Thank upupandaway3
H10HLW, Reception team at H10 London Waterloo, responded to this review

Dear upupandaway3 Thank you very much for the positive feedback. I am delighted to hear that you have had such a wonderful time at the H10 London Waterloo. We pride ourselves on taking care of all our valued guests. Why not take advantage of our fantastic H10 Club membership to make your stay an even special one than you already...

Newcastle, Australia
Reviewed 1 week ago

There is nothing physically wrong with this Hotel but when you stay somewhere for nearly a week you expect to feel welcome. The staff are generally very polite but not friendly nor welcoming. We went to the restaurant and were shown to a waiting room even though the restaurant was nearly empty. After waiting over 10 minutes and no body...

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1Thank mandy h
H10HLW, Reception team at H10 London Waterloo, responded to this review

Dear mandy h, We would like to thank you for choosing H10 London Waterloo as your chosen hotel stay. We really appreciate your positive feedback and all of your comments help us strive towards a better customer service. It is always very pleasing to hear such positive feedback from our guests, as it makes all of our hard work and...

Jerusalem, Israel
Reviewed 1 week ago

A tour operator friend recommended this hotel. Modern, clean, and useful for doing business in London at about half the price of other hotels. I sometimes get weary overpaying for mediocre service. This hotel was good value for the money. The breakfast is on the first floor and dining room occupies that whole floor. I would recommend having more greens...

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Helpful?
Thank SLWS5775
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear SLWS5775 Thank you for choosing the H10 London Waterloo Hotel for your stay and to share your feedback with us. We are pleased to hear such nice comments about our hotel. We aim to provide all guests with the best possible service and breakfast, and we are delighted that this met up to your expecations. As you plan to...

Barrie, Canada
Reviewed 2 weeks ago

The hotel H10 Waterloo is located close to the Waterloo station and the old Vic in London and within easy walking distance of the Imperial war Museum. The hotel is six years old and well appointed and well maintained. The morning breakfast is included which is a very elaborate breakfast of full quality and variety. It is in a very...

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Helpful?
Thank GeorgeTaylor46
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear GeorgeTaylor46 Thank you for the positive feedback. We are delighted with the nice comments about the friendliness of our staff and the high quality of the breakfast. It is fantastic that you wish to come back to the hotel, so why not take advantage of our fantastic H10 Club membership to make your stay even better than you have...

Sheffield, United Kingdom
Reviewed 2 weeks ago via mobile

I expected more from a 4* hotel. Whilst the gym is free to use it isn't a facility you tend to rush towards if you're visiting a city for pleasure. The bar, which looked to be amazing, shut at 11, which seemed incredibly early for a hotel bar (granted there was a basic bar downstairs). Large very comfortable bed, but...

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Thank MegStickland
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear MegStickland Thank you for kindly taking the time to write a review on TripAdvisor, as it is only through feedback that we are able to improve upon the services we deliver to our guests. We were very sorry to read what had transpired during your recent stay with us and I would like to sincerely apologise for the level...

England, United Kingdom
Reviewed 2 weeks ago

Lovely Location within walking distance from the elephant and castle tube station. Very modern and immaculately clean hotel. Lovely helpful staff. We were on the 11th floor, the view was amazing. We would re commend that you take a look at the view from the Sky Bar. Prices were very competitive and I ordered the club sandwich, such a large...

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Thank Homeboy74
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear Homeboy74 Thank you for taking the time to write such a wonderful review. I am so pleased you enjoyed your stay with us, and that you found the room to be so comfortable. It was lovely to read that the team had looked after you so well; they take a great deal of pride in providing each guest with...

Oxford, United Kingdom
Reviewed 2 weeks ago

We was on the 10th Floor in a double room. It was very clean with all the amenities you need. There was a mini bar, TV, hairdryer,free wifi. It was very clean with lovely bathroom with bath and shower with really nice toiletries. The breakfast was amazing with everything you could wish for and more. Very clean dining room and...

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Thank Mal40
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear Mal40 Thank you so much for taking the time to write your review. I am pleased you found our location, so close to the London Eye and minutes away from Waterloo Station, to be so convenient. I am happy you enjoyed your room and I am delighted you found the team to be so friendly and efficient – they...

Dunfermline, United Kingdom
Reviewed 2 weeks ago

We booked this hotel for a special event my partner and family was attending on the Friday. When checking in all seemed good, prompt service, welcome drink offered once we had checked in and our rooms available upon arrival. Downside, we were on level 8, and the very corner room, 803, which looks directly on to the junction of waterloo...

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Thank Andrea J
Budapest, Hungary
Reviewed 3 weeks ago

Location : in the city 5 minutes walk from Waterloo station Very quick check-in whit wellcome sparkling wine / you can bring into your room / Small room but nice interior . comfy bed small seating area , clean bathroom . Very nice skybar whit a terrace overlooking the London Eye . Inside the bar the furniture is terrible but...

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Thank intercosmetix
H10HLW, Front Office Desk at H10 London Waterloo, responded to this review

Dear intercosmetix, Thank you so much for taking the time to write a review of your recent stay with us. It gives us great pleasure to learn that you had a great experience and particularly that you enjoyed the beautiful and comfortable room, as well as the service delivered by our attentive reception team. Your encouraging feedback will certainly serve...

West Sussex
Reviewed 3 weeks ago via mobile

Booked this hotel via Travelzoo for an overnight stay. We were greeted with a glass of sparkling wine so that was a good start! It is a relatively new hotel so really modern and spotlessly clean. We didn't book a massive room but it was perfect for us with a very comfy bed and ensuite. I highly recommend.

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Thank Deo37
H10HLW, Front Office Desk at H10 London Waterloo, responded to this review

Dear Deo37, Thank you for taking the time to write such a wonderful review of your recent stay at H10 London Waterloo on Tripadvisor. As part of the H10 Group we strive to maintain a high standard of excellence for all of our guests. Therefore, I am delighted to read that you felt so well looked after during your recent...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Location: United Kingdom > England > London > London Bridge
Price Range: $153 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Travelocity, Agoda and Jetsetter so you can book your H10 London Waterloo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England
Hotel Style:
#44 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#153 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from H10 London Waterloo staff and other travelers.
48 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
4 months ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best City Views are from the top floor (12th).”
  • The picture doesn't do it justice!
 of 5 bubbles TootsieBones, 5 days ago | Read review
“Tapas were great”
 of 5 bubbles Zarasmum1, 1 week ago | Read review
“room 1211 on the last floor has a nice view”
 of 5 bubbles szimmermann28, 1 week ago | Read review
“Stay on the odd/numbered side of the hotel for possible less siren noise”
 of 5 bubbles SLWS5775, 1 week ago | Read review
“Best city views request a high floor”
 of 5 bubbles Homeboy74, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question