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H10 London Waterloo

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284 to 302 Waterloo Road, London SE1 8RQ England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!15% Off + Free Breakfast
$301
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Free cancellation until 12/23/21
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Traveler (1862)
Room & Suite (778)
Dining (157)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from H10 London Waterloo
Updated 09/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#240 of 1,194 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Conference facilities
Banquet room
Rooftop terrace
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Rooftop bar
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:15% Off + Free Breakfast

Location

Full view
100Great for walkers
Grade: 100 out of 100
97Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
4094Reviews124Q+A100Room tips
Traveler rating
  • 2,310
  • 1,326
  • 297
  • 87
  • 74
Time of year
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  • English
Popular mentions
Wanderer790296 wrote a review Nov 2021
Ingleton, United Kingdom11 contributions1 helpful vote
We use H10 a lot and generally find them to be good comfortable hotels. H10 Waterloo was our base for the Remembrance Weekend as the Union Jack Club fills quickly. It is good for a host of places. The hotel is clean and modern, breakfast plentiful and cater for allergies.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Short walk to Waterloo Station and underground. Cheap parking not far away.
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mandkPenzance wrote a review Jul 2021
Penzance201 contributions133 helpful votes
Hotel's Favorite
We stayed at this hotel for 2 nights. Arrived early, but we were able to check in on a busy weekend. The staff are really friendly and helpful all over the hotel. The rooms are bright and fresh with good quality bed linen, fluffy towels and very clean rooms. The breakfast well set out and when shown to a table you are asked if this is your first visit and if so, the set up is explained which is always helpful to know. The sky bar is really lovely also and staff again welcoming and the views amazing. Would definitely recommend and come back for another visit ourselves.
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Date of stay: July 2021
Rooms
Location
Service
1 Helpful vote
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Dan G wrote a review Nov 2021
Wrexham, United Kingdom49 contributions16 helpful votes
I stayed overnight for work and was pleasantly surprised at how nice the hotel was inside. Lobby and restaurant were great and room was very clean and tidy. Aircon worked well, which is a blessing in some London hotels... Breakfast had a good selection of hot and cold options and I would definitely stay here again. My only comment was that the road outside was quite noisy and kept hearing emergency vehicles through the night. So I will probably ask for a room facing the other way next time. Overall very impressed.
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Date of stay: November 2021Trip type: Traveled on business
Room Tip: Try to get a room not facing the main road
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Tallulah21 wrote a review Nov 2021
Upminster Essex35 contributions14 helpful votes
Our room wasn’t ready at 3pm when we we booked from. No apology, told it would be ready in ten to twenty minutes, it wasn’t and we eventually managed to get in to a different room at 4 pm which was a real nuisance as we had tickets booked and no time to get ready or unpacked. The room really didn’t match the internet description and the city view was of the back of Battersea power station. There was no tea or coffee in the room either, we had a kettle and a sachet of herbal tea and two long life milk sachets. The next day, after a day’s Christmas shopping we returned to our room at 5pm and it hadn’t been serviced. Vacuum cleaner and a trolley of dirty sheets dumped outside our room but so sign of any people. We complained to the front desk and they said they were busy but did eventually send us some clean towels. They told us that no manger was working all weekend and there was no apology offered. The supervisor just kept saying they were busy. I pointed out that this was their problem not ours and we expected at least a minimum standard of cleaning and service. Eventually they offered us a free drink in the bar which we declined as we wanted to have a shower and a rest before going back out. Incidentally every time we walked through the foyer there was someone making a complaint. Avoid this hotel, which does have the potential to be really lovely as it’s obviously under staffed and sloppily run. I have complained through the booking agent but so far the hotel has just lied about what happened telling them that we were asking for our room at 11am. I can only assume they have so many complaints that they can’t remember one from another.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Don’t expect your room to be ready at 3pm or for it to be serviced.
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Glynis B wrote a review Nov 2021
5 contributions9 helpful votes
In a perfect location and easy assess to Waterloo station. Found the staff and service fantastic and would recommend this hotel to all my friends. Very clean and has a great sky bar, which include a complimentary cocktail as I belong to the H10 club now. Will definitely be staying here again in my next stay in London.
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Date of stay: November 2021
Value
Location
Service
Room Tip: Good location to Waterloo station and underground.
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PRICE RANGE
$175 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
h10 london waterloo hotel london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
177
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Frequently Asked Questions about H10 London Waterloo
Which popular attractions are close to H10 London Waterloo?
Nearby attractions include The Old Vic (0.3 miles), Imperial War Museums (0.2 miles), and Young Vic (0.3 miles).
What are some of the property amenities at H10 London Waterloo?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at H10 London Waterloo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at H10 London Waterloo?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to H10 London Waterloo?
Conveniently located restaurants include Paladar, The Prince of Wales, and Laughing Gravy Bar & Restaurant.
Are any cleaning services offered at H10 London Waterloo?
Yes, dry cleaning and laundry service are offered to guests.
Does H10 London Waterloo offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at H10 London Waterloo?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to H10 London Waterloo?
Many travelers enjoy visiting Churchill War Rooms (1.0 miles), Tower of London (1.4 miles), and Houses of Parliament (0.8 miles).
Is H10 London Waterloo accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.