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H10 London Waterloo

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#195 of 1,081 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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H10 London Waterloo
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2,947 Reviews from our TripAdvisor Community

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Showing 1,831: English reviews
Hong Kong, China
Reviewed yesterday NEW

Stayed here for 6 nights, the hotel was ok but not exactly conveniently located, but that was not the main issue with this hotel. The customer service is absolutely terrible where nobody really cares about you when you needed any help. Nobody picks up the phone at reception when you call. I tried to ask them to help me book...

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Helpful?
Thank stykut
Reviewed 2 days ago NEW

Really enjoyed my two day stay here. A Well located Hotel in an attractive building near Waterloo Station. Bed was very comfortable with a great view looking north and west. Breakfast was superb and the general feel of the place felt professional clean and modern. Bedroom was a bit on the small side as was the bathroom, the tea and...

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Thank c h
Tampa, Florida
Reviewed 3 days ago NEW

This hotel is clean and we appreciate all the toiletries. There was like 10 pieces in the bathroom - they thought of everything which is great for overseas travelers like us. One of the double-decker tour bus stops is one block away. The Waterloo station is about 3 blocks. The London Eye, Big Ben, Parliment, etc. are within walking distance....

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Thank Connie I
Oban, United Kingdom
Reviewed 6 days ago NEW

Great clean hotel in central ish London very modern highly recommend Staff helpful Room service very good 24 hours One drawback was they had a vehicle down the side of the hotel which pumped three sewage made a hell of a racket kicked on at 10am most days in

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Helpful?
Thank Scott M
H10HLW, Front office Assistant at H10 London Waterloo, responded to this review

Dear Scott, First of all we would like to thank you for sharing your wonderful review with us. We are very pleased to know that you have enjoyed your stay in our hotel and that you have appreciated the services we have provided. We have shared your comments with the team and they are delighted to receive such a positive...

Reviewed 6 days ago NEWvia mobile

This hotel was lovely on first impression, welcome drinks etc and nice contemporary decor. No problems checking in and the room was great, big bed and bearing in mind we hadn't specified that we wanted a view or a high floor we got both! Breakfast was very good with lots to offer even for me, a vegetarian. However... the staff...

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1Thank Beth E
New York City, New York
Reviewed 6 days ago NEW

Hi there. Fitness Man stayed here in November. This is a reasonably priced hotel in the high priced London hotel market. The fitness room is small but new. One bike, one eliptical and one treadmill, together with a limited multiuse weight machine. Adequate, clean and mostly empty when I was there. The hotel is comfortable and well run. We especially...

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Helpful?
Thank CSNY83
H10HLW, RECEPTION TEAM at H10 London Waterloo, responded to this review

Dear CSNY83 Thank you for your wonderful review. We constantly strive to achieve exactly what the title of your review confirmed and to keep the momentum rolling for every stay thereafter. The team in 302 was especially happy to read your complimentary. Once again thank you for the review you kindly posted. With my kind regards, Luciana Liotta

Stockton-on-Tees, United Kingdom
Reviewed 1 week ago NEW

A very nice hotel. Neat, clean and in a decent location. I found the room had the basic essential amenities which was great. The staff were professional, relaxed and helpful. Really enjoyed the stay and will stay there again for sure.

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Helpful?
Thank RoyalYachter
H10HLW, Front Office Assistant at H10 London Waterloo, responded to this review

Dear RoyalYAchter, Thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. It was a pleasure having you with us and We are delighted to read that you have enjoyed our facilities, as well as the services provided by our dedicated team members. We have shared your comments with the team, and they...

Denby, United Kingdom
Reviewed 1 week ago

We stayed here for NYE and had a terrific stay. We did book the rooms advertised as London Eye view (i see some other reviews that had concerns when they didn't) but our room was fantastic. Right on the 12th floor and 4 panoramic windows really helped us to see the fireworks, without the wind and cold to ruin the...

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Thank Gavin_Clark
H10HLW, Front Office Assistant at H10 London Waterloo, responded to this review

Dear Mr. Clark, Thank you for taking the time to leave us your review regarding your recent stay with us. We are greatly delighted to know that you have enjoyed your stay in our hotel. Regarding the closure of our Sky Bar, we are sorry to hear that you did not have the chance to watch the fireworks display from...

Reviewed 1 week ago

H10 is clean and modern run by a Spanish company. both Tube (subway) and bus service very close and efficient with minimal wait times between buses. BUT the front desk staff are mostly speaking English as a second language. they are courteous but helpless with directions and completely unreliable with any request requiring a follow up. they write your room...

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Thank SgtBuzzfuzz
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear SgtBuzzfuzz, Thank you for your comment on Trip advisor and for your staying with us. We always like to double check the routes before confirming them to our guests, as sometimes, there might be delays or diversions that could affect the journey. As per the maintenance request, the issues that you found in your room were fixed during the...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Hotel was really clean. Great room and bed. We made the mistake of having room service,worst of anything or anywhere I have eaten in the world! As a pleasant contrast, the restaurant was gobsmackingly good! A pleasant surprise. Great service, food and presentation.

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Thank A TripAdvisor Member
H10HLW, Reeption at H10 London Waterloo, responded to this review

Dear Guest, Thank you for your comment on Trip advisor and for your recent stay with us. We are very pleased that you enjoyed your meal in our Three O Two Restaurant. I have passed on your kind word over to the Kitchen and the Food & Beverage department. On the other hand, please accept my apologies if the room...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Location: United Kingdom > England > London > London Bridge
Price Range: $148 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and Jetsetter so you can book your H10 London Waterloo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England
Hotel Style:
#44 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#145 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from H10 London Waterloo staff and other travelers.
48 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
2 months ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher the floor the better the view.”
  • South-west view from 7th floor
 of 5 bubbles RoyalYachter, 1 week ago | Read review
“12th Floor London Eye rooms give a great view of the NYE fireworks.”
 of 5 bubbles Gavin_Clark, 1 week ago | Read review
“as igh as you can opposite to the adjacent ambulance station”
 of 5 bubbles SgtBuzzfuzz, 1 week ago | Read review
“higher floors is much comfortable to see central London area”
 of 5 bubbles irinabarazna, 2 weeks ago | Read review
“best views”
 of 5 bubbles rangerfer24, 2 weeks ago | Read review
5 of 5
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