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H10 London Waterloo

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#203 of 1,088 Hotels in London
Certificate of Excellence
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H10 London Waterloo
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3,004 Reviews from our TripAdvisor Community

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Showing 1,863: English reviews
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Northern Ireland
Reviewed yesterday NEWvia mobile

Stayed for 2 nights. Great location a 5 min walk from Waterloo station. Bars and shops all a few minutes walk. Room really spacious for city centre hotel, really clean and modern. Breakfast was fab! Roof top bar was so cool! Great views and lovely cocktails. Staff so friendly and accommodating. Tour bus stop right outside hotel. Would def recommend...

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Helpful?
Thank 4staronly
Liverpool, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed 6 days ago

I've stayed a few times now. The Hotel has an excellent location just a few minutes from Waterloo station. It is good value for money with excellent, courteous staff. The lovely glass of Cava at check in is a lovely touch as is a proper sized bottle of water in your room. Room is spacious and has everything you need...

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Thank linmin2015
About Hotel's Favorite Review
H10HLW, Front Office Desk at H10 London Waterloo, responded to this review

Dear Linmin2015, Firstly I would like to thank you for taking the time to write such a review on Tripadvisor. As part of the H10 Group we strive to maintain a high standard of excellence for all of our guests. We do our best to provide each guest with a personalised and unique service, and this starts from the welcome...

Exeter, United Kingdom
Reviewed yesterday NEW

Very nice Hotel. Excellent service . Very near to the station and city. Comfortable bed and pillows. Restaurant food very good and very attentive service. Sky bar offered great city views .Will stay here again!

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Thank CarOn5012
Swansea, Wales, United Kingdom
Reviewed 2 days ago NEW

My wife and I have just spent 2 nights at this hotel, we were in London to celebrate our birthdays. After staying in hotels all over the world as well as the uk, this was our first experience of H10 and we were impressed. From checking in we found the staff exceptionally friendly and helpful, rooms were lovely and spotless,...

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1Thank David T
H10HLW, Night Auditor at H10 London Waterloo, responded to this review

Dear David T, First of all we would like to thank you for sharing your wonderful review with us. We are very pleased to know that you have enjoyed your stay in our hotel and that you have appreciated the services we have provided. We have shared your comments with the team and they are delighted to receive such a...

Breda, The Netherlands
Reviewed 4 days ago NEWvia mobile

Location wise, this hotel is only about 10 minutes walk from Waterloo station. Big Ben, Westminster Abbey and the houses of parlement one way and thr Milemium bridge, the Globe and st. Pauls the other way, each about 20 minutes walk away. In fact, we seen almost all the highligts from here by foot. The rooms in this hotel are...

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1Thank traveggie
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear traveggie Thank you for your complimenting review of H10 London Waterloo. It gives us great pleasure to learn that you had a great experience and particularly that you enjoyed the spacious and comfortable room, as well as the service delivered by our attentive reception team. Your encouraging feedback will certainly serve as a wonderful motivator for the entire team...

London, United Kingdom
Reviewed 6 days ago NEW

I used a conference room for a business meeting and we had lunch in the restaurant. The service from the staff is exceptional, we were helped by Tatiana who made everything run smoothly. The conference room was large with everything we needed, note pads, pens, coffee and tea, snacks and little tins of mints. The staff were not intrusive as...

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Thank Paul E
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear Paul E We are truly grateful for the time you took to share such a detailed and complimenting review following experience with us at H10 London Waterloo. We are humbled by your comments and it is very rewarding to hear that you had a memorable experience with some highlights including the warm welcoming as well as the indulgent meals...

Madrid, Spain
Reviewed 1 week ago

Every month I travel to London and my company always books in this hotel. I am a frequent customer, as you can see. The facts: it is a 4 star hotel and that has an impact on the price. Don't expect a bargain, plus this is London. It is well located, Waterloo station is less than 10 minutes away, Southwark...

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Thank ManuelCV
H10HLW, Front Office Desk at H10 London Waterloo, responded to this review

Dear Manuel CV, We are truly grateful for the time you took to share such a detailed and complimenting review following your frequent stays with us at H10 London Waterloo. Reading about your experience we are so humbled and it is very rewarding to hear that you always have good experiences with us and you like our well-cleaned and comfortable...

Reviewed 1 week ago via mobile

If you dont want tp stay in and English hotel then this is for you. All the staff are Spanish. The breakfast would be elite if they found a way to keep it hot. There is no hotplate. The rooms are modern and clean. 5 minutes walk to waterloo station and 10 minutes walk to Big Ben Parliament and Westminster...

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Thank Andrew F
H10HLW, Front Office Desk at H10 London Waterloo, responded to this review

Dear Andrew F, Thank you so much for taking the time to write such a wonderful review about your recent stay in H10 London Waterloo. I am so pleased you enjoyed being with us, and that you liked the design and cleanness of the room. As well as our convenient location which provides easy access to the main popular attractions,...

Ipswich, United Kingdom
Reviewed 1 week ago via mobile

Rude and unhappy staff Lovely rooftop terrace but bar has no atmosphere Poor room service Poor food from room service (nacho's with hardly any cheese on-doritos would have been better) Cold and "old" food on breakfast buffet and bananas all bruised Booked here for a family break, really wanted a rooftop bar. Turned up at 1pm and told room not...

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Thank GaryMoody
Reviewed 1 week ago via mobile

Awesome stay!!!! Weekend break for a birthday!!! Wow - amazing views from both the room and the Sky Bar. Won't forget this one!!! Welcome drinks on arrival with helpful staff. Room had an amazing view - both night and day of the london Skyline. Great comfy bed and bathroom. Helpful staff - ordered a cab without ant trouble. Hotel restaurant...

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Thank Ballymena1973
H10HLW, Front Office Desk at H10 London Waterloo, responded to this review

Dear Ballymena1973, Thank you so much for taking the time for writing a review about your recent visit to London on Tripadvisor. As part of the H10 Group we strive to maintain a high standard of excellence for all of our guests. Therefore I am very pleased to hear that you so enjoyed the spacious and comfortable rooms with a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Location: United Kingdom > England > London > London Bridge
Price Range: $155 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England
Hotel Style:
#45 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#153 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from H10 London Waterloo staff and other travelers.
51 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
4 months ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on a high floor”
 of 5 bubbles CarOn5012, yesterday | Read review
“Avoid 8th floor if possible.”
 of 5 bubbles ManuelCV, 1 week ago | Read review
“Best City Views are from the top floor (12th).”
  • The picture doesn't do it justice!
 of 5 bubbles TootsieBones, 2 weeks ago | Read review
“Tapas were great”
 of 5 bubbles Zarasmum1, 2 weeks ago | Read review
“room 1211 on the last floor has a nice view”
 of 5 bubbles szimmermann28, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question