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H10 London Waterloo

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#198 of 1,078 Hotels in London
Certificate of Excellence
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H10 London Waterloo
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2,887 Reviews from our TripAdvisor Community

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Showing 1,801: English reviews
Level Contributor
10 reviews
4 hotel reviews
Reviewed 4 days ago NEW via mobile

Recently stayed in this hotel while visiting London. A fantastic room with brilliant views across the city, ultra modern and extremely clean. Very nice staff, friendly and helpful. The room has everything you need, USB ports, decent TV, safe deposit box, toiletries, hair dryer, mini bar and a very comfortable bed. My only criticism, and it is only minor, is... More 

Helpful?
Thank rdc32
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear rdc32 It was a pleasure having you with us and thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. We are delighted to read that you have enjoyed our facilities, as well as the services provided by our dedicated team members. We have shared your comments with the team, and they... More 

Houston, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

The H10 Waterloo was a great hotel to stay. The rooms were cleaned very well, service was good. It was our first time to London, so it was nice being able to figure out London's layout while staying at the H10. We had a room with a city view and the rooftop terrace was amazing.

Helpful?
Thank katoshay
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear katoshay Firstly I would like to thank you for taking the time to write such a review on Tripadvisor. As part of the H10 Group we strive to maintain a high standard of excellence for all of our guests. Furthermore, it is incredibly pleasing to learn that you appreciated the lovely views we have of the London Eye. We... More 

essex
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

My daughter and I had an amazing room, we had cocktails in the sky bar and tapas in the restaurant which was delicious. Breakfast was a huge selection to choose from, and the food was great. Thank you SOLEDAD, INES AND GARY FOR BRILLIANT SERVICE.

Helpful?
Thank monkey2Essex
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear monkey2Essex Thank you for taking the time to write such a wonderful review. I am so pleased you enjoyed your stay with us, and that you found the room to be so comfortable. It was lovely to read that the team had looked after you so well; they take a great deal of pride in providing each guest with... More 

Willesborough, United Kingdom
2 reviews
Reviewed 5 days ago NEW via mobile

What a disappointment. We had booked afternoon tea and all we got was luke warm tea, sandwiches in dry bread and desserts that looked like they had seen better days. The waitress never even asked if everything was ok and in fact after twenty minutes asked if she could take our table for another customer. We left feeling hungry. Complete... More 

Helpful?
Thank patsieandjoe
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear patsieandjoe Thank you for sharing the much valued feedback regarding your recent visit to the H10 London Waterloo Hotel. We treat all feedback with the seriousness they deserve and I have passed on this information on to the respective departments so that we can improve and better ourselves for all future guests. I would like to sincerely apologise for... More 

Newmarket, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

Stayed for 1 night for Christmas shopping trip. We arrived early and were able to drop off our bags. Found hotel easy, 10 minute walk from Waterloo station. When we booked in we were given a room on the 5th floor, but when we got there we found it was a twin room when we booked a double. Went down... More 

Helpful?
Thank David P
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear David P, Thank you for taking the time to provide us with feedback on your stay at H10 London Waterloo Hotel. Your opinion is very important to us. We are indeed delighted to read that you enjoyed your stay, the room and views plus the service provided by our team of dedicated members, we are also glad to know... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Staff was extremely sweet and helpful, even with off-menu requests. The room was clean, stocked and had a nice view of London and the shard despite all the cranes. The deck and view from the SkyBar was amazing, sitting there with a warm cocktail in the evening was a great choice. Both of us agreed they offered the best breakfast... More 

Helpful?
1 Thank CADTara
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear CADTara Thank you so much for sharing your recent experience with us. We are indeed delighted to read that you stayed with us , and enjoyed the facilities and services provided by our team of dedicated members. We are also pleased to read that you enjoyed your dining experience at the Waterloo SkyBar . We value your comments which... More 

Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Went there as a part of a business meeting that melted into a ling weekend of wondering through the city. Nice decor, comfy beds, stunning views on the Shard from our 10th floor room. Helpful staff, yummy british/spanish fusion morning buffet.

Helpful?
Thank Zuzana K
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear Zuzana K Thank you for taking the time to provide us with feedback on your stay at H10 London Waterloo Hotel. Your opinion is very important to us. We are indeed delighted to read that you enjoyed your stay, the room and views plus the service provided by our team of dedicated members, we are also glad to know... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Good location and pretty nice room for London. My pet hates jailhouse coat hangers that can't be removed from the wardrobe and no space for clothes but on the plus side a Nespresso machine and mini bar. Bed comfortable with good selection of pillows. All in all it's not bad at all.

Helpful?
1 Thank Julieom12
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Julieom12 Thank you so much for taking the time to write your review. I am pleased you found our location, so close to the Old Vic and minutes away from Waterloo Station, to be so convenient. I am happy you enjoyed your room Thank you for choosing to stay at H10 London Waterloo, we look forward to welcoming you... More 

Newcastle, England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

Really great hotel, very central and had everything I needed for a night. They were great with me, a lone lady and were conscious of my requests for high floor away from lifts etc. The Sky Terrace has brilliant views of the London Eye and the Shard. Really good, friendly and I thought value for money.

Helpful?
Thank kvkbex
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear kvkbex Thank you for taking the time to provide us with feedback on your stay at H10 London Waterloo Hotel. Your opinion is very important to us. We are indeed delighted to read that you enjoyed your stay, the room and views plus the service provided by our team of dedicated members. We are looking forward welcoming you on... More 

Oxford, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

great roof bar, with a good cocktail selection, views stunning from here, wonderful clean fresh rooms, with mini bar, staff helpful. wonderful views over to the Shard. get up early for breakfast as it is amazing. great coffee machines,,,

Helpful?
Thank ajaynew
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear ajaynew Thank you so much for taking the time to write this review. I am glad that you enjoyed our good location and our amazing city views. In relation to the equipment that you can find in our rooms, I glade to know that you find everything you need . We look forward to welcome you soon again in... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Location: United Kingdom > England > London > London Bridge
Price Range: $149 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Odigeo, Agoda, Travelocity and Jetsetter so you can book your H10 London Waterloo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England
Hotel Style:
#47 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#149 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from H10 London Waterloo staff and other travelers.
46 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
1 month ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Fantastic view from the 12th floor”
 of 5 bubbles V3342QXdavidp, 6 days ago | Read review
“worth buying Deluxe room”
 of 5 bubbles rogerj313, 2 weeks ago | Read review
“Ask for a room on the 12th floor to get the views of the city or the river”
 of 5 bubbles thishf13, 3 weeks ago | Read review
“High floor, away from main road”
 of 5 bubbles sg1phileshipper, 3 weeks ago | Read review
“City view is very nice! London Eye etc.”
 of 5 bubbles Quest3, 4 weeks ago | Read review
5 of 5
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