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H10 London Waterloo

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#189 of 1,072 Hotels in London
Certificate of Excellence
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H10 London Waterloo
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2,799 Reviews from our TripAdvisor Community

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Showing 1,739: English reviews
Rotherham, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stopped at h10 hotel after stopping at sister hotels in Spain and Tenerife room small but ok only there to sleep ok for a few days. Went to bed first night to single beds but a double duvet on each bed folded over would not stay on bed called house keeping man came and said this is the only duvets... More 

Helpful?
Thank Ian D
H10HLW, Reception at H10 London Waterloo, responded to this review

Thank you for sharing your experience on Tripadvisor. I am happy to hear you enjoyed your time at our H10 London Waterloo Hotel. We are glad to hear that you liked our breakfast and sorry for the inconvenience with the bed, the information will be passed to the management. We are looking forward to welcome you back. Aitor Gonzalez More 

Level Contributor
13 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

The H10 London Waterloo offers a place to sleep in London. Our room, a double with city view, was plainly too small to be comfortable with 2 suitcases. The space provided for luggage will only fit a small suitcase, so we have one taking up the desk/table, and another blocking the window. The closet is small, and there are no... More 

Helpful?
Thank Hussain W
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you for your comments Hussain, We are trying to provide the best service to our guests according to our accommodations. You could also try to upgrade your room to a Deluxe room with 24 square meters instead of the 19 square meters of the standard ones. Let us know about its availability for the next time you are visiting... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

Online, the H10 Waterloo looks spacious and chic so we were excited to book a room for the London leg of our honeymoon. We were pretty disappointed upon checkin to see our tiny, poorly-appointed room. Lowlights include: - No shower curtain, so water splashes all over the floor while showering - The bathroom has a glass sliding door that doesn't... More 

Helpful?
Thank Robyn B
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear Robyn, Thank you for your feedback. We are trying to improve as much as possible and your responses are always taken into account. You won't be disappointed for your next trip to Barcelona, I am sure you would enjoy our hotel there and the city as well. Kind Regards, Jorge Cid. More 

Belgium
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Looked long at a lot of hotels for our citytrip to London. At the end we picked the H10 London Waterloo, on this part of town you get more for less money, compared with hotels in the city center. The hotel is not remote, it’s just not in the centre… Short walkings distance from the hotel you find a tube... More 

Helpful?
Thank Navigator-871
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you for your comment, We are definitely looking forward your next visit. Kind Regards, Jorge Cid. More 

Milton, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the H10 London Waterloo from July 9-16, 2016. Our room was comfortable and nicely decorated in a modern style. Updated without feeling cold. The location was great, and allowed us to walk to many of the attractions we wished to visit. Within an easy walk we were able to get to the London Eye, Westminster Abbey, Big... More 

Helpful?
Thank KarenT-Milton
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear KarenT-Milton, Thanks you so much for taking the time to write this great review. We are glad to hear that you enjoyed our facilities and location. In addition, we are proud that our breakfast buffet exceeded your expectation. On behalf of our staff, thanks you so much. We all forward to welcome you back on your next visit to... More 

Sydney, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at H10 for 4 nights in September. We loved the location- an easy walk from Waterloo Station and central to many of the notable sights of London. Check in was quick and efficient. Our room,while small, was very compact with great ammenities. We loved having a Nespresso machine,fluffy robes and a good selection of complimentary items in the... More 

Helpful?
Thank AmandaandRuss
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear AmandaandRuss Thank you for your wonderful review! We constantly strive to achieve exactly what the title of your review confirmed and to keep the momentum rolling for every stay thereafter. The team in 302 was especially happy to read your complimentary word. Your encouraging feedback will certainly serve as a wonderful motivator for the entire team to continue striving... More 

Salisbury, United Kingdom
Level Contributor
83 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 1 week ago

A strange review, for a hotel that I unfortunately didn't get to stay at. After arriving early and leaving our bags at the hotel, we went off shopping. On our return, we were advised that due to a system glitch, the hotel had overbooked and we were to be moved to another hotel. A bit of a pain as we... More 

Helpful?
Thank sussextraveller24
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear Sussextraveller24, Thank you for your comment, sometimes we have to face these kind of situations within our industry and I am glad that our staff members took care of you in this situation. Looking forward for your return so you can finally enjoy your stay with us. Kind Regards, Jorge Cid. More 

Florey
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We re-arranged our travel dates and itinerary to be able to stay at this hotel and take advantage of the added extras of a Luxury Escapes package. The hotel is situated in a great location, close to Waterloo Station and within walking distance of the Thames River and the London Eye. However, the reception desk is tiny and the lobby... More 

Helpful?
Thank Lea F
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel, relatively close to Waterloo station, Check-in could have been faster.. As could check out .. Was waiting in a queue both times with only 1 staff member at desk but otherwise all good, nice rooms, comfortable beds and good value !

Helpful?
Thank Patrick T
H10HLW, Front office Assistant at H10 London Waterloo, responded to this review

Dear Patrick, Thank you very much for your comments. We will consider them, as is very important for us to offer a quality customer service. We apologise because the check in/out has not been to his liking. We hope you can fully enjoy it in your next visit to London. I am happy you enjoyed your room and I am... More 

Stoke-on-Trent, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here with work at the end of August for the night and I was really impressed with the hotel. My room was on the top floor and had Amazing views of London that showed a perfect sunset. The staff were really friendly and the bed was very comfy. I would definitely stay here again!

Helpful?
Thank lucindarox
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear lucindarox, Thanks you for taking the time to write this great review. We are delighted to hear that you loved our rooms with amazing views of London. On behalf of our staff, thanks you so much for your feedback. We are looking forward to welcome you in your next visit to London. Kind regards, Ruben Perez More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Location: United Kingdom > England > London > London Bridge
Price Range: $178 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England
Hotel Style:
#46 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#144 Luxury Hotel in London
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