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Pestana Chelsea Bridge Hotel & Spa London

TripAdvisor$138*
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#143 of 1,063 Hotels in London
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$313*
$138*
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$172*
$172*
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Pestana Chelsea Bridge Hotel & Spa London
Pestana Chelsea Bridge Hotel & Spa London
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2,345 Reviews from our TripAdvisor Community

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There are newer reviews for Pestana Chelsea Bridge Hotel & Spa London
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Showing 1,997: English reviews
London, United Kingdom
Reviewed 3 weeks ago via mobile

I have stayed here about 20 times sometimes for 4/6 nights at a time The service is always great and very consistent It is easy to get into town from here by bus , tube or walking (even uber is a cheap trip) The rooms are spacious and comfortable The One thing they could improve on is to stop asking...

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Helpful?
1Thank shoes1066
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Shoes1066, Thank you for choosing to stay at Pestana Chelsea Bridge Hotel & Spa, and for taking the time to share your comments; your feedback allows us to improve our service and ensure that all our guests have an excellent experience at our hotel. I am so glad to hear that you have enjoyed staying at our hotel many...

Melbourne, Australia
Reviewed 3 weeks ago

We booked this hotel for one night as we were transiting from Milan to Melbourne and Milan to Budapest and our Daughter lives close by. The hotel itself feels newer and more of a business hotel and not one that you would necessarily go to for a relaxing weekend. We were in and out overnight and everything worked and the...

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Helpful?
Thank Martin G
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Mr. Martin G, Thank you for choosing to stay at Pestana Chelsea Bridge Hotel & Spa, and for taking the time to share your comments; your feedback allows us to improve our service and ensure that all our guests have an excellent experience at our hotel. I am pleased to hear that overall, you enjoyed your stay – Thanks...

Akron, Ohio
Reviewed 3 weeks ago via mobile

We picked this hotel because of the larger rooms and the pool. We found out that the pool had really restricted hours for children and this was not on the web site. Also we went during those hours and were told that our 4 year old was being to loud! There were other children in the pool getting swim lessons...

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Helpful?
Thank clehman12
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Clehman12, Thank you for choosing to stay at Pestana Chelsea Bridge Hotel & Spa, and for taking the time to give us your comments. Your feedback allows us to improve our service and ensure that all our guests have an excellent experience at our hotel. I regret that on this occasion we did not meet your expectations and I...

Reviewed 3 weeks ago via mobile

a big thank you to all the amazing staff at the Pestana Chelsea Bridge who made our stay absolutely perfect. I stayed in a beautiful suite and was stunned at the amount of preparation and detail the staff put into it for us, such as food, magazines, drinks, tea, coffee, everything! From start to finish we were treated like royalties......

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Helpful?
1Thank Diogo M
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Mr. Diogo M, Thank you for choosing to stay at Pestana Chelsea Bridge Hotel & Spa, and for taking the time to give us your comments. Your feedback allows us to improve our service and ensure that all our guests have an excellent experience at our hotel. Thank you for your positive comments about our staff and Spa –...

Preston, United Kingdom
Reviewed 3 weeks ago

The reviews of this hotel were very good but after booking and checking the location we were a little concerned because it is not easy to reach the tube. However, the Battersea Railway station is just down the road and with one stop to Victoria and the ability to buy tickets for ongoing tube travel you are not in the...

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Helpful?
Thank TonyC008
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear TonyC008, Thank you for choosing to stay at Pestana Chelsea Bridge Hotel & Spa, and for taking the time to give us your comments. Your feedback allows us to improve our service and ensure that all our guests have an excellent experience at our hotel. Thank you for your positive comments regarding our location; I am glad that you...

Aberdeen, Scotland, United Kingdom
Reviewed 3 weeks ago

Top London hotel. Located in Chelsea just over the bridge next to the famous home of the beef stew Flanagan's pub, reserved for later. Lovely spacious rooms, window in the toilet, bit weird unless your into watching people in the loo. Modern decor, look after your bags well, do a great pizza for the table. Great spot if your out...

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Helpful?
3Thank Gavin D
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Mr. Gavin D, Thank you for choosing to stay at Pestana Chelsea Bridge Hotel & Spa, and for taking the time to give us your comments; your feedback allows us to improve our service and ensure that all our guests have an excellent experience at our hotel. I am delighted to hear that you had an enjoyable stay with...

Bristol, United Kingdom
Reviewed 4 weeks ago

We already knew the Pestana brand from Madeira but did wonder if it would be possible for them to create the same standard in London. We were so happy that they could. By far our most memorable and happy part of our honeymoon. As soon as you lay eyes on the hotel you know you are about to experience a...

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Helpful?
2Thank Susana_Gouveia
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Mrs. Susana Gouveia, Thank you for choosing to stay at Pestana Chelsea Bridge Hotel & Spa, and for taking the time to give us your comments. Your feedback allows us to improve our service and ensure that all our guests have an excellent experience at our hotel. I am delighted to hear that you had an enjoyable stay with...

Christchurch
Reviewed 4 weeks ago

Booking: Booked the hotel through the web, so a kind of deal, the room allocated to us was besides the gym room , which we could hear clearly the running machine going at 6am. We requested another room , it was provide on another floor with views to the park. Room: good beds and shower, no fluffy sandals, green tea...

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Helpful?
Thank Solhulahula
Pestana_Chelsea, Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear SolHulaHula, Thank you for choosing to stay at The Pestana Chelsea Bridge Hotel & Spa and for taking the time to share your experience. It is only by hearing from our customers that we can improve our services and achieve excellence. I regret that on this occasion, we did not meet your expectations and I would like to apologise....

Lincoln, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed for 2 nights for a concert at The Royal Albert Hall and to meet family - we were very pleased with the Pestana. We had a room overlooking the back but weren't really disturbed by the trains. The rooms are finished to a high standard with all the amenities you would need, the staff are very helpful &...

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Helpful?
1Thank Paul M
Okehampton, United Kingdom
Reviewed 4 weeks ago

I booked this through the travel agent having asked for something 'a bit nicer' than her first suggestion! Having given it no further thought until a couple of days beforehand I was alarmed to read the Hotels's description . . I feared it would be too fancy for us and full of pretentious posh people!! I couldn't of been more...

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Helpful?
1Thank Sarah P
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Pestana Chelsea Bridge Hotel and Spa is a 4 star hotel in Chelsea, London, servicing both the business and leisure traveler. The hotel is ideally located in the prestigious development of Chelsea Bridge Wharf, one of the most affluent and fashionable new developments in Chelsea. Alongside the banks of the Thames River and close to one of London’s original public parks, the Battersea Park, with spectacular gardens and lakes ideal for outdoor relaxation and entertainment. Its location makes it one of the best hotels in London offering guests the convenience of the City Center atmosphere, combined with a tranquil and scenic setting. The hotel in Chelsea Bridge offers 216 spacious and modern air-conditioned rooms above average in size for luxury hotel rooms in London. Guest comforts include an LCD TV and iPod docking station, private bathrooms with separate bath and shower facilities and tea/coffee making service. An expertly designer Spa offers the very best in spa and beauty therapy including an indoor heated pool, sauna and steam room with a relaxation area. ... more   less 

Additional Information about Pestana Chelsea Bridge Hotel & Spa London

Address: 354 Queenstown Road | Battersea, London SW11 8AE, England
Location: United Kingdom > England > London > Clapham / Battersea 
Price Range: $200 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Chelsea Bridge Hotel & Spa London 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Pestana Chelsea Bridge Hotel And Spa London
Pestana Chelsea Bridge Hotel & Spa London England
Hotel Style:
#87 Business Hotel in London
#93 Romantic Hotel in London
#120 Luxury Hotel in London
#162 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Pestana Chelsea Bridge Hotel & Spa London staff and other travelers.
39 questions
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Questions? Get answers from Pestana Chelsea Bridge Hotel & Spa London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room the other side of the hotel to the railway - King Rooms are a nice size”
490paulg490, 2 days ago | Read review
“Overlooking Battersea Power Station”
GeoffWJohnson, 1 week ago | Read review
“Better to avoid rooms that overlook the railway.”
DerekK344, 2 weeks ago | Read review
“710 nice big room great view”
scottiepete, 2 weeks ago | Read review
“Highest floor for best views”
ChristineD872, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$138* /night
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Orbitz.com$172
Booking.com$172
AMOMA$313
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*Disclaimer
Prices are for 1 room, 2 adults
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