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50 Great Cumberland Place Marble Arch, London W1H 7FD England
E-mail hotel
Lowest prices for your stay
Booking.com
$553
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Free cancellation until 06/03/22
Expedia.com
$471
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Free cancellation until 06/04/22
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Agoda.com
$360
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Priceline$553
Trip.com$372
ZenHotels.com$756
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (93)
Room & Suite (39)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Prince Akatoki London
Updated 08/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#56 of 1,208 in London
Location
5.0
Cleanliness
4.8
Service
4.9
Value
4.8
Travelers' Choice
Property amenities
Street parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Wine / champagne
Business Center with Internet Access
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English, Spanish, Japanese, Romanian

Location

Full view
100Great for walkers
Grade: 100 out of 100
207Restaurantswithin 0.3 miles
49Attractionswithin 0.3 miles
151Reviews1Q+A17Room tips
Traveler rating
  • 132
  • 10
  • 6
  • 2
  • 2
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
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Most Recent
Luigivolpe1976 wrote a review Today
London, United Kingdom3 contributions1 helpful vote
Visited both the restaurant and the bar, great food and service. At the bar Matteo made me a Yuzu cocktail was delicious and very balanced. Definitely recommend a visit if you wonder around Mayfair!!!
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Date of stay: May 2022Trip type: Traveled
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René B wrote a review Yesterday
1 contribution
Had a lovely stay at the prince akatoki. Front desk staff was excellent . Restaurant staff ( Elisabeth) do know what service is. The bar has a nice collection of whiskeys, but not the common ones. Overall a good stay
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Date of stay: May 2022Trip type: Traveled
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded today
Dear Rene Thank you so much for your wonderful review after your recent stay with us and for giving us a perfect rating. I am happy to hear you found the hotel to be lovely and that the team looked after you so well. The Malt Lounge and Bar is something special, seeing how authentic the decor is, it transports you to Japan with the ambience, making you feel like you are sipping on a Japanese whisky in downtown Tokyo. Thank you once again for the kind wards and hope to see you again in the near future. All the best Ray
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Abbie G wrote a review May 21
Milton Keynes, United Kingdom14 contributions
My partner and I can't fault this beautiful, authentic hotel. As an anniversary gift, we were looking for a hotel with personality, culture and tranquility. We were treated with great care and respect by the incredible service team and eben through the booking process, all of our additional requests were met with ease. The breakfast was included in our package, as well as sake tasting and sushi making masterclass. They even provided a beautiful bouquet of traditional flowers. We will definitely be staying again.
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Date of stay: May 2022Trip type: Traveled
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded today
Dear Abbie We are the ones that feel honoured for having you choose to stay with us during such a special occasion as an anniversary. It's great to know that you had the full experience of a sushi masterclass, sake tasting and breakfast included in your packaged rate. It's always special to experience new and exciting things, leaving you with nice memories. We are looking forward to welcoming you back in the near future to experience more that we have to offer. All the best Ray
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scagliusim wrote a review May 19
Sandweiler, Luxembourg7 contributions1 helpful vote
The prince Akatoki is really a dream hotel. You have any kind of comfort, even the chance to get a TV in the bathtub. Along with the room itself, the experience is enriched by the super professional and easy going lady welcoming at the reception. Sara and Claudia are indeed the best receptionists I've been encountering over my uncountable business trips. Prince Akatoki - The hotel to stay.
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Date of stay: May 2022Trip type: Traveled
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded today
Dear scagliusim You are a star for leaving such a wonderful review after your recent stay with us. Thank you so much for your valuable and appreciated feedback. We are very blessed to have such wonderful guests staying with us. Thank you also for pointing out how well you were looked after by Sara and Claudia. They certainly are shining stars for the hotel, as is all our wonderful team members (I just had to say it because it's true). I do hope you will think of us as your new home when in London. Wishing you a wonderful day All the best Ray
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rebeccawhatmore wrote a review May 16
22 contributions11 helpful votes
This hotel is incredible - we booked for the sushi masterclass for 2 and were welcomed into the stunning restaurant. The space really did have an incredible feel to it that definitely added to the experience. Alex led the masterclass and he was fantastic - passing on lots of valuable information and some very useful tips. It was great to come away from the workshop feeling inspired AND also capable of recreating what we enjoyed at the Prince Akatoki. We made 3 maki rolls, 2 nigiris and a hand roll each - all using very high-quality ingredients. The staff kindly laid out tables for us at the end of the experience for us enjoy our creations, alongside some miso soup and a glass of sparkling sake. It really was a fantastic afternoon and I hope that one maybe we could experience staying here!
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Date of stay: May 2022
Value
Location
Service
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded today
Dear Rebecca Fantastic feedback! Thank you so much for sharing your experience with us. The masterclasses are definitely something special that we wanted to bring to the market with our authentic Japanese cuisine experience. I am so happy you enjoyed it and able to replicate what you made in the restaurant. We hope to see you again in the near future. Keep an eye out on our TOKii website, we'll be launching a Tasting Menu soon. All the best Ray
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ClaireB wrote a review May 2
1 contribution1 helpful vote
What a phenomenal hotel! This was our first trip overseas since Covid surfaced and the hotel was a wonderful place to resume traveling. We had a hotel mix-up (I didn't know the Arch Hotel closed) and the Prince Akatoki could not have been more accommodating or gorgeous. All the staff were lovely but in particular Elisabeth and Joanna went out of their way to ensure we were well taken care of. We have a new favorite in London and will return soon.
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Date of stay: April 2022
1 Helpful vote
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded 2 weeks ago
Dear Trek536841 It is a wonderful motivator to the team to read such wonderful feedback after one of our valued guests stayed with us. To call the hotel phenomenal is incredible. Thank you very much for providing us a perfect rating and complementing the team that you had interactions with. It is great to be back and look after our valued guests after the travel restrictions ease up, and thank you for choosing to stay with us as your first trip abroad after the pandemic. Hope to see you again very soon. All the best Ray
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Hannah L wrote a review Apr 2022
Highclere, United Kingdom18 contributions6 helpful votes
Amazing stay, only was for a night but wish it was for so much longer. The staff were lovely and extremely accommodating, everything is executed to perfection. From the lovely decorated rooms, to the little touches like free soft drinks in the rooms that are available for refresh at any time. A lovely vibe to the whole experience, will definitely be back.
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Date of stay: April 2022Trip type: Traveled
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded 4 weeks ago
Dear Hannah Thank you so much for your kind words after your short stay with us. We also wished you could have stayed longer, so that you could have experienced all we have to offer in our hotel - from our Japanese infusion restaurant, TOKii to our Japanese inspired bar and lounge, The Malt Lounge. Hopefully you will be back very soon and get to experience all we have to offer. All the best Ray
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Benedicte C wrote a review Apr 2022
1 contribution
Great hotel and lovely welcome by the team(desk, bar and restaurant) Special Thanks to Elisabeth and Wesley for their kindness and advices. We had a good welcome by phone for the booking. Place of the hotel very good
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Date of stay: April 2022Trip type: Traveled
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded 2 weeks ago
Dear 610benedictec Thank you kindly for your wonderful review and for praising Elisabeth and Wesley for looking after you so well in the restaurant. We are thrilled to hear you had a wonderful and peaceful experience and that all the team members you engaged with, provided such lovely service. We hope we will see you again in the near future. All the best Ray
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dtt808 wrote a review Apr 2022
honolulu32 contributions18 helpful votes
We loved this hotel....especially since we have not been able to travel to Tokyo for over 2 years now. Rooms are very Japanese...minimalist but very clean and comfortable. Bathroom was very nice. We also got an upgraded room so it was spacious compared to your typical style Japanese hotel. Staff was very friendly and they had a nice small bar on property in which we had an enjoyable night cap every night. Hotel is very convenient to everything you need (including the metro - marble arch) but this hotel was converted from a condo so it is in an area that is very quiet yet close enough to everything. We enjoyed the Japanese breakfast every morning although something was missing from the breakfast just about every morning that we had to remind the staff about. I do have to say there was a dish in the Japanese breakfast that has to be removed/improved. The only way I can describe it is a very tasteless Nishime. This is perhaps the worst Japanese dish I have ever tasted in a Japanese restaurant. All things being said, this is a very minor issue and I would definitely return to this hotel upon my next visit to London....just being honest.
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Date of stay: March 2022
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded 2 weeks ago
Dear dtt808 I am so happy to hear that you found your Japanese oasis right here in London. Thank you for the kind words and also for letting us know about the dish on the Japanese breakfast that needs improvement. It has already been discussed with the head chef and we are looking at refining the offering. Thank you once again for your feedback and hope to see you again very soon. All the best Ray
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Kelly R wrote a review Mar 2022
1 contribution
Absolutely amazing! beautiful hotel, nothing was too much. Reception staff were helpful and polite (Noemi and Claudia) Restaurant staff were fantastic (Misaki) and Alex who led the sushi masterclass was exceptional.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded Mar 18, 2022
Dear U6527AHkellyr Thank you for your wonderful feedback and your perfect rating of your experience at The Prince Akatoki London. We are so pleased to see how the team as pointed out, Noemi, Claudia, Misaki and Alex looked after you so well. We pride ourselves on ensuring your stay is nothing but comfortable, relaxing and enjoyable. That's all we ask for. We hope to see you again in the very near future. All the best Ray
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PRICE RANGE
$491 - $651 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the arch london hotel london
FORMERLY KNOWN AS
The Arch London
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
82
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Frequently Asked Questions about The Prince Akatoki London
Which popular attractions are close to The Prince Akatoki London?
Nearby attractions include Wallace Collection (0.3 miles), Baker Street (0.3 miles), and Marble Arch Theatre (0.2 miles).
What are some of the property amenities at The Prince Akatoki London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Prince Akatoki London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Prince Akatoki London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Prince Akatoki London?
Yes, street parking is available to guests.
What are some restaurants close to The Prince Akatoki London?
Conveniently located restaurants include L'Angolo Bianco, TOKii, and Ishtar.
Are there opportunities to exercise at The Prince Akatoki London?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Prince Akatoki London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Prince Akatoki London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Prince Akatoki London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Prince Akatoki London?
The staff speaks multiple languages, including English, Spanish, Japanese, and Romanian.