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The Prince Akatoki London

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50 Great Cumberland Place Marble Arch, London W1H 7FD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Priceline
$356
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Expedia.com
$396
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Destinia.com
$396
$237
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Free cancellation until 01/09/22
Hotels.com$396
Trip.com$287
Booking.com$317
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (65)
Room & Suite (38)
Dining (33)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Prince Akatoki London
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#297 of 1,174 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Wine / champagne
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
207Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
103Reviews1Q+A9Room tips
Traveler rating
  • 87
  • 8
  • 5
  • 2
  • 2
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
AmDramMan wrote a review Today
Bexhill-on-Sea, United Kingdom34 contributions1 helpful vote
+1
The staff were amazingly friendly and eager to help. We were offered a glass of sparkling water on arrival, it could have been still, and even the option of a smoothie on departure. We had no milk in the room, but within 2 minutes of asking, we had a maid at the door with milk for us. There was a Nespresso machine in the room, which is always a bonus, but the best thing was that we had a coffee and when we returned to the room in the evening, the stock had been replenished, which so far had been unheard of. The bath was large and with the taps in the middle, which is a huge boon for those who like to share a relaxing bath, and again very rare and a massive pull to return. Everywhere was spotless and smelt gently of sandalwood. Another small but fantastic extra we hadn't come across before, was a night light in the bathroom - no more stumbling about and waking the partner when needing a wee in the night! In the evening, we visited the malt lounge. A wonderfully atmospheric area where we were treated with a smile and a welcome drink, some water and a small pot of popcorn. The choice of (mainly Japanese) whiskies was large and served in beautifully shaped glasses to make the most out of the drinks, from which I ended up buying a bottle. When we got back to the room we found the radio gently playing and two Japanese robes laid neatly on the bed for our use - a lovely touch! Breakfast was superb with smoked salmon on the buffet. Quality, meaty sausages. Fresh orange juice and pastries and always-smiling attentive staff.
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Date of stay: July 2021
Cleanliness
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Sleep Quality
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Clark wrote a review Jul 15
1 contribution
We have gone to many afternoon teas, the ritz, langhams, fortnum and masons, and wanted to try something completely different, so this looked like it would be great, a Japanese inspired afternoon tea. With the exception of the seared tuna on Brioche, which was exquisite, the rest of it was only average, and most of it felt like it has been pulled out of a packet. All the deserts which were advertised as heavily japanese influenced, had been replaced with others which were pretty ordinary, chocolate tart, creme brûlée, pistachio cake.. the scones were dry, and again felt like something that had been pulled from a supermarket packet. It was such a disappointment.
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Date of stay: July 2021
Location
Cleanliness
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded 6 days ago
Dear waynecO9742BP, Thank you for providing us with your feedback. I am saddened to see that our Japanese inspired afternoon tea was not to your liking. Our pastry chefs prepare everything fresh daily in house so it is a little disheartening to see our offering compared to pre-packed items. That said, we do take your feedback on board and will strive to continue to offer the best that we can. For everything that the hotel has and is, we strive for excellence and I'm sad to hear that on this occasion we did not live up to your expectations. Thank you for your feedback and I do hope that you may give us another chance in the future. All the best Ray Goertz
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Katie C wrote a review Jul 6
Gerrards Cross, United Kingdom15 contributions1 helpful vote
We took two large suites here for one night to celebrate our son's 21st. Loved the welcome, the special treats for him and us, the attention to detail and the whole experience. The beds are super comfortable, showers and Japanese loos brilliant, the Japanese breakfast delicious and we loved the tasting of Japanese whisky in the cocktail bar. The staff particularly Kasia and Adriana made our stay so memorable.
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: Although our rooms were below ground, they had a terrace and clever mural and plants so you...
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded 2 weeks ago
Dear Katie We are so happy to hear you chose to celebrate your son's special birthday in our calm serenity that is The Prince Akatoki London hotel. Thank you so much for thinking of us and deciding to stay here. It means a lot to us. The team and I are so pleased you had such a unique and unforgettable experience. Something I'm sure your son would remember too. Not so much the hotel, but the wonderful time he had, spending his 21st birthday with his loved ones. Happy belated birthday to your son from all of us. Hope to see you again soon All the best Ray Goertz
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Edo555 wrote a review Jul 4
London, UK9 contributions4 helpful votes
The hotel is in a very convenient part of London just off from Marble Arch. The staff were incredibly helpful, the room was just gorgeous. It was big enough for 2 adults and one teenager without being crowded. The bath with a TV was just fun! And it has an automatic Japanese toilet! It is probably as close as you can get to Japan without spending heaps of money on flights. The Japanese breakfast was excellent as well! All the hotel's corridors have a very subtle but beautiful aroma to them. We were so touched by the staff's hospitality and friendliness.
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Date of stay: June 2021
Rooms
Location
Service
Room Tip: Go for a room with a bath - they are deep and luxurious
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded 2 weeks ago
Dear Edo555 We are so happy to know you had a great time with us. Thank you so much for choosing to stay with us and for writing such a wonderful review. We love to hear you enjoyed the little Japanese touches in the hotel, including the TOTO toilets and the Japanese breakfast that we offer in addition to all other traditional english and continental breakfast choices. The heart and soul of the hotel are the team members that live and breathe the brand at every touch point. We call it Omotenashi - Service from the heart. No pretences, just pure hospitality, as you would find it in Japan. Thank you once again for your wonderful review and for spending time with us. We hope to see you again in the near future. Stay Well, Ray Goertz General Manager
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Mona A wrote a review Jun 2021
2 contributions
I bookeda sushi masterclass at the Hotel Restaurant and it was so fun and informative and helpful. The chef was very friendly and experienced. and showed us how to create sushi by showing us the right technique. There was a lot of sushi to make and also a lot to eat and the service was great with friendly staff. I would definitely recommend the masterclass.
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Date of stay: June 2021Trip type: Traveled solo
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Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded 3 weeks ago
Dear 786monaa Thank you for the kind words after your sushi masterclass experience at the hotel restaurant TOKii. The classes are hugely popular and happy to hear you found it informative, fun and had a lot of sushi to make and enjoy. Thank you once again for taking the time to leave such a wonderful review. We hope to see you again in the near future and thank you for being a supporter of The Prince Akatoki London hotel. All the best Ray Goertz
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PRICE RANGE
$296 - $487 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the arch london hotel london
FORMERLY KNOWN AS
The Arch London
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
82
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Frequently Asked Questions about The Prince Akatoki London
Which popular attractions are close to The Prince Akatoki London?
Nearby attractions include Wallace Collection (0.3 miles), Baker Street (0.3 miles), and Marble Arch Theatre (0.2 miles).
What are some of the property amenities at The Prince Akatoki London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Prince Akatoki London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Prince Akatoki London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Prince Akatoki London?
Yes, parking is available to guests.
What are some restaurants close to The Prince Akatoki London?
Conveniently located restaurants include L'Angolo Bianco, Lord Wargrave, and Ishtar.
Are there opportunities to exercise at The Prince Akatoki London?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Prince Akatoki London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Prince Akatoki London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Prince Akatoki London?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to The Prince Akatoki London?
Many travelers enjoy visiting Churchill War Rooms (1.6 miles), Tower of London (3.7 miles), and Houses of Parliament (1.9 miles).