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The Prince Akatoki London

50 Great Cumberland Place Marble Arch, London W1H 7FD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (49)
Dining (29)
Room & Suite (21)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Prince Akatoki London
Updated 11/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#353 of 1,157 hotels in London
Travelers' Choice
Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Languages Spoken


Full view
100Great for walkers
Grade: 100 out of 100
206Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
91Reviews1Q+A5Room tips
Traveler rating
  • 76
  • 7
  • 4
  • 2
  • 2
Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
HHFoodie wrote a review Dec 2020
Brighton, United Kingdom24 contributions32 helpful votes
Have stayed here now twice - once for pleasure, once for work. It's become my new go-to place to stay in London. Discreet, quiet, centrally located, great service. Very comfortable beds! Highly recommend
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Date of stay: December 2020
Sleep Quality
Trip type: Traveled on business
Drivinghomeforxmas wrote a review Dec 2020
64 contributions35 helpful votes
Just back from a one night weekend stay, and have to say extremely impressed. Welcomed with a glass of mulled wine, and the friendliest staff I’ve ever experienced, especially in London. Rooms are spacious and full of extras such as nespresso machines, Japanese teapots (and teas), yukata robes, gowns, and even a yoga mat if you’re that way inclined. Great breakfast, either Japanese or English & continental. We also had the Japanese afternoon tea which was excellent, and a nice change from the usual finger sandwiches, and very well priced for central London (you’re 5 mins from Marble Arch tube and selfridges). Wish they would sell their air freshener scent, as it was amazing! Will definitely be back and will be our new go to hotel in London.
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Date of stay: December 2020Trip type: Traveled as a couple
Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded Dec 14, 2020
Dear Drivinghomeforxmas, What a great username! Love it. Thank you so much for your great feedback after your recent stay with us. The team and I are so happy to be back after the various lockdowns and thrilled to be hosting our wonderful guests. I'm so happy you had a chance to try our one of a kind Afternoon Tea, which quite rightly said, is unique in its offering. Mixing Japanese and British flavours is an artform and something we're very proud of. Our signature scent is unique to the hotel, and we are actually looking at developing the scent to be available as retail to our guests. Please keep an eye on our website, as we will have a commerce site selling various items found in the hotel to our guests directly from our suppliers coming soon. Thank you once again and wish you a very Merry Christmas All the best Ray
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iopo wrote a review Nov 2020
London, United Kingdom164 contributions41 helpful votes
We stayed at the Prince Akatoki as a base for our wedding at the Old Marylebone Town Hall and had a fabulous time! Perfect hospitality from the Akatoki team that made our lives so easy. Rooms were modern and comfortable and the entire vibe of the hotel was perfect for making it a special weekend. Alex at reception was a gem - no task too hard, no question unanswered. We loved our time in the bar as well, with some creative cocktails to relax with in the evening. Breakfast also top notch. Highly recommended!
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Date of stay: November 2020
Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded Dec 13, 2020
Dear iopo, First and foremost, congratulations on the wedding. We wish nothing but the best for many years of anniversaries to come. Thank you so much for using our hotel as your base on your special day and for providing us with such lovely feedback. We stand out from the rest with the way we interact with our guests and ensuring they are comfortable, relaxed and enjoy their time with us. Alex certainly is a gem and very conscientious with his duties, our guests and fellow team members. We are pleased that you had time to spend in the hotel enjoying our creative cocktails and delicious breakfast. Once again, thank you for staying and hope to see you again. Perhaps on your anniversary. All the best Ray
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Laura wrote a review Nov 2020
1 contribution
Our stay at the Prince Akatoki was absolutely incredible for an abundance of reasons. Throughout our time at the hotel, we often dealt with Alex at the reception, who kindly helped us and answered all of our queries. The beautiful decor of the room and the public areas was made even more enjoyable by the seamless turndown service. In particular, Marta accommodated to our timing needs while also doing an amazing job in our room. The hotel restaurant, Tokii, not only served delicious food, but also provided a unique atmosphere and a wonderful culinary experience. However, it was the bar, the Malt Lounge, and the service that we experienced from the bartender Dimo, that made our stay truly unforgettable. He was extremely knowledgable and personable, and offered and advised us on some amazing cocktails. The hotel's perfect Central London location further added to the luxury of our experience.
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Date of stay: November 2020
Sleep Quality
Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded Nov 3, 2020
Dear Laura I am so happy to hear that you enjoyed your time with us and made full use of all the outlets and facilities on offer. We always encourage our guests to spend a bit of time in each of our outlets, as we have created an experience in the restaurant, TOKii, and bar, The Malt Lounge - which is a destination on its own with its own website and social channels. I wanted to also thank you for your kind words and for taking the time to share your feedback with us. Thank you for praising the team, Alex, Marta and Dimo. Alex is a wealth of knowledge and wonderful with our guests and team alike. Marta works very diligently and ensures your room is your haven and makes sure you have everything you need. Dimo is a superstar and the perfect embodiment of service excellence. Basically, he's a talker and loves what he does. We love him for that. Thank you for thinking of us and enjoying your relaxing break. Please keep an eye on our websites for special offers coming soon, from our festive menu launching in December, to our wellness month in January and Valentine's Day coming up. We have a lot of tricks up our sleeve and you shouldn't miss out. Until next time Laura, wishing you a wonderful autumn All the best Ray Goertz General Manager
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Jayni wrote a review Nov 2020
12 contributions
We loved staying at this hotel, we had been to japan the previous year for a holiday and the hotel reminded us of our stay in Tokyo and Kyoto. The bar at the hotel was wonderful -the malt bar, the drinks were delicious and the ambience was perfect. My partner had already checked in earlier in the day so when I arrived I didn’t receive any details about the hotel and their regulations around the hotel, which would have been useful. The rooms were beautiful and clean, the staff were all very polite. Once again, no one had explained what was free of charge from the minibar, so was apprehensive to even use the milk in the fridge to make my coffee. My partner had to go and ask reception for milk. Another thing which was a little disappointing was that no one really congratulated us even though they knew we had gotten engaged over the weekend and that was the reason of our stay, or even sent a little note. The location was perfect, it was a short walk from shops and restaurants.
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Date of stay: October 2020Trip type: Traveled as a couple
Response from Ray Goertz, General Manager at The Prince Akatoki London
Responded Nov 3, 2020
Dear Jayni First and foremost, congratulations on the engagement! It is a magical time in your lives when you embark on the next chapter of committing your love to each other. We are so happy to hear that you shared your special day with us. I hope you found that the aesthetics of the hotel reminded you of your trip to Japan last last. I was also in Japan last year and also visited Kyoto and Tokyo and absolutley fell in love with their hospitality and generosity. We are working very hard to replicate this feeling of care and attention as found in Japanese hospitality. I am sorry to hear you felt uninformed about regulations in the hotel pertaining the pandemic, however we are not doing anything different in terms of sanitization that you wouldn't find in any other establshment. The end goal is to protect our guests and staff from attracting the virus and keeping everyone safe. I hope this did not impact your stay with us too negatively. All soft drinks, water and milk in the minibar is complimentary and states so on the booking confirmation. We should have told you and apologies for the oversight. I am also deeply sorry that the team ommitted to congratulate you on your engagement. We did not have the information on your booking, as I am sure your partner kept it secret. If the team did find out afterwards and not congratulate you, I do apologise. Please do come and visit us again soon and hope you are enjoying your engagement thus far. All the best Ray Goertz General Manager
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$296 - $487 (Based on Average Rates for a Standard Room)
the arch london hotel london
The Arch London
United KingdomEnglandLondonMarylebone
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Frequently Asked Questions about The Prince Akatoki London
Which popular attractions are close to The Prince Akatoki London?
Nearby attractions include Wallace Collection (0.3 miles), Baker Street (0.3 miles), and Marble Arch Theatre (0.2 miles).
What are some of the property amenities at The Prince Akatoki London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Prince Akatoki London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Prince Akatoki London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Prince Akatoki London?
Yes, parking is available to guests.
What are some restaurants close to The Prince Akatoki London?
Conveniently located restaurants include L'Angolo Bianco, Ishtar, and Lord Wargrave.
Are there opportunities to exercise at The Prince Akatoki London?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Prince Akatoki London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Prince Akatoki London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to The Prince Akatoki London?
Many travelers enjoy visiting Churchill War Rooms (1.6 miles), Tower of London (3.7 miles), and Houses of Parliament (1.9 miles).
Is The Prince Akatoki London accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.