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The Arch London

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The Arch London
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1,615 Reviews from our TripAdvisor Community

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Showing 1,431: English reviews
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London, United Kingdom
Reviewed 3 days ago NEW

Great location, easy access to everywhere. Place is all new with lots of attentive staff. Had a fun night in the bar with the family, great food and Sam the barman was fantastic (Barca supporter but no one is perfect). The Gym which matters to me is small but all new with quality equipment.

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Helpful?
Thank 999NNN999
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear 999NNN999 Sam and the whole team are delighted that you enjoyed our service so much (football aside)! Thank you for commenting on your stay and also for highlighting our gym facilities. I do hope that you will have reason to return to London very soon and we will have the pleasure of welcoming you back. Best wishes Lucy

Paris, France
Reviewed 3 days ago NEW

We were presented that stay by our son, and I dare say it was a wonderful gift ! Everything was top. Looking at the TV from the bath was my first time. Err ... Yes, sorry but I have to mention it, the milk from the minibar was close to be sour (first morning) turned into flakes (second morning) but...

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Helpful?
Thank ccollinot
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear ccollinot Thank you for writing about your stay with us and also our thanks to your son for selecting The Arch London for a gift stay. We do have gift vouchers available not just for overnight stays but also for Afternoon Tea and dining experiences so should the opportunity to stay with us again not come too soon then...

Zurich, Switzerland
Reviewed 6 days ago NEW

Excellent service, stylish, well furnished rooms, clean and a very well mattress helped to have a great sleep. Softdrinks in the minibar & Nespresso included in the room rate as very nice sign of service and hospitality. Will go again!

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Helpful?
Thank Markus N
Eva M, General Manager at The Arch London, responded to this review

Dear Markus N, I am delighted that you enjoyed your stay with us. We at The Arch London proud ourselves on being a family-owned hotel with a very personal service with luxury and modern surroundings. We all will be delighted to welcome you back to the hotel in the near future and do not hesitate if we can help you...

San Jose, California
Reviewed 6 days ago NEW

A beautiful hidden gem in a quiet street. Rooms are slightly larger than the average size for London, and are very well set up. I enjoyed the Nespresso machine in the rooms as well as free soft drinks in the minibar.

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Helpful?
1Thank Richard J
Eva M, General Manager at The Arch London, responded to this review

Dear Richard J, Many thanks. I am glad you enjoyed one of the many added touches we like offer our guests, our complimentary mini bar soft drinks and Nespresso coffee. We look forward to welcoming you back when you next have occasion to visit London. Kind regards, Eva

Toronto, Canada
Reviewed 1 week ago via mobile

Stayed here one night on a layover. Attention to detail throughout. Courteous and attentive staff that are available for anything--iron, electric adapters, help with the tv! They were at your door within minutes to support. The bed and pillows are very comfortable. Spacious rooms for London. Clean and modern. Also, complementary soft drinks, water and juice in the mini bar....

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Helpful?
1Thank BillyTaha
Eva M, General Manager at The Arch London, responded to this review

Dear BillyTaha, We are absolutely delighted to see your amazing review and we are pleased that you enjoyed your stay with us. We do hope to welcome you back to our hotel soon and please do not hesitate to let us know if we can assist you with this. Warm regards. Eva

Bangkok
Reviewed 1 week ago via mobile

Thus hotel is 5-star hotel under Small Luxury Hotel (SLR) group. The WOW! services for this hotel are the Sky+ Cable box with a wide selection of TV channels. This is an advantage for the football lover like me. In addition, the complimentary drinks are provided for customers without any charge everyday. The check-in And check-out process is efficient and...

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Helpful?
Thank sakun_boon
Eva M, General Manager at The Arch London, responded to this review

Dear sakun_boon, Many thanks for your review. We are delighted that you enjoyed your stay at The Arch London and can only apologise for the service at the restaurant being less than it should be. We take our guests’ satisfaction very seriously and I will address your comments personally. We would be happy to welcome you back again and to...

Bjerkreim
Reviewed 1 week ago

Stayed with two of my children a week-end. Everything was up to expectations. Nice gym, great bathroom and beds. Lovely breakfast with great service. All staff members polite. Everything clean. Books to read for the children were put on the beds before arrival etc.etc. Quiet neighbourhood.

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Helpful?
Thank KnutVassbo
Eva M, General Manager at The Arch London, responded to this review

Dear KnutVassbo, Many thanks for your five-star review. We are delighted that you and your children enjoyed your stay at The Arch London. Kind regards, Eva

Munich, Germany
Reviewed 1 week ago

I go to the Arch for both business and pleasure and they are amazing! The attentiveness of the staff is amazing. The rooms are very comfortable, breakfast is a treat in itself and the location, especially if you are a London first timer is perfect! I will always be a devoted fan and visitor at the Arch.

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Helpful?
Thank Mini C
Eva M, General Manager at The Arch London, responded to this review

Dear Mini C, We are delighted to know that you are a devoted fan of The Arch London. Many thanks for your five-star review and we do hope to welcome you back to our hotel in the near future. Warmest regards, Eva

Seattle, Washington
Reviewed 2 weeks ago

This hotel is located near many London sights and everything is within walking distance. The hotel itself is very nice with large beds and showers. The staff are helpful and attentive and the restaurant on site is pretty fantastic. I didn't try it, but saw an afternoon tea party that looked amazing as well.

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Helpful?
1Thank NellBaker
Eva M, General Manager at The Arch London, responded to this review

Dear NellBaker, We are glad that you enjoyed your stay at The Arch London. I will definitely share your comments with the team and we all will be delighted to welcome you back to the hotel in the near future and do not hesitate if we can help you with this. Kind regards, Eva

Reviewed 2 weeks ago

I´ve been staying at The Arch twice now, and this is definetly my favorite hotel in London. I´ll be staying here next time as well - for sure! Great location - both central and quiet, incredible staff who really go that extra mile to keep their guests happy and satisfied, lovely rooms, good size, nice heated bathrooms, beautiful common areas...

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Helpful?
1Thank Rikke S
Eva M, General Manager at The Arch London, responded to this review

Dear Rikke S, We are pleased that you enjoyed your stay with us and thank you for your five-star review. We look forward to welcoming you back to The Arch London soon. Warmest regards, Eva

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Location: United Kingdom > England > London > Marylebone
Price Range: $290 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
The Arch London England
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#18 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from The Arch London staff and other travelers.
23 questions
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Questions? Get answers from The Arch London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher floor, the better, both in terms of daylight and noise.”
 of 5 bubbles 887RichardJ, 6 days ago | Read review
“We noticed that there's a weird shaking noise in the wall if the water in the shower isn't turned to "cold" when not in use.”
 of 5 bubbles teacherhansen, 2 weeks ago | Read review
“Corner rooms are sunny and quiet.”
 of 5 bubbles 818maricarh, 2 weeks ago | Read review
“Studio suites on lower ground floor have a private outdoor heated seating area and are close to the well equipped gym”
 of 5 bubbles TheWeiryTraveller, 3 weeks ago | Read review
“Location was excellent”
 of 5 bubbles kafidnyc, Feb 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question