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The Arch London

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The Arch London
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1,442 Reviews from our TripAdvisor Community

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Showing 1,288: English reviews
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wow! What an amazing hotel! We arrived to Heathrow airport and were greeted by a driver who was waiting for us, which was set up thorough the hotel. Once we arrived to the hotel, we checked in with ease and were pleased to learn that one of our rooms was ready (around 8am). From then on, we received only the... More 

Helpful?
Thank Colin W
Eva M, General Manager at The Arch London, responded to this review

Dear Colin W, Thank you for your excellent review. We are delighted that you enjoyed your time with us and look forward to welcoming you back soon on your next visit to London. Warm regards, Eva More 

Paris, France
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my third visit to The Arch. I keep coming back because they never disappoint. They welcome me warmly. My room is always lovely. Well designed and smartly appointed. Dining is also a pleasure. The staff is knowledgeable, friendly and efficient. Great location near Kensington Gardens and Marble Arch.

Helpful?
Thank CDMgal
Eva M, General Manager at The Arch London, responded to this review

Dear CDMgal, We were delighted to welcome you back for the third time and thank you for taking your time to give such a lovely feedback, which I have shared with the team. We are looking forward to welcome you back to The Arch London​ again soon. Warm regards, Eva More 

Athens, Greece
2 reviews
5 of 5 stars Reviewed 1 week ago

This is the second time I 've stayed to this hotel and I am glad I came back! Again the service was great and my room was excellent. I was given a free upgrade as a reward for coming back and I stayed in an executive room, which was very spacious and very elegantly decorated. The location of the hotel... More 

Helpful?
Thank alexandralinas
Eva M, General Manager at The Arch London, responded to this review

Dear alexandralinas, We were delighted to welcome you back for the second time and thank you for taking your time to give such a wonderful feedback, which I have shared with the team. Our hotel location is very convenient indeed, just a stone’s throw away from Oxford Street and Hyde Park although quiet and peaceful for a good rest but... More 

new york
Level Contributor
84 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago

There are many wonderful things about The Arch: the location, the enthusiasm of the staff, the breakfast buffet, and the nice small gym, and did I mention the location--Hyde Park is a couple of minutes away for a run. The caveat is this is a good hotel that could be great. The staff's enthusiasm is not quite met in all... More 

Helpful?
Thank lenorenewyork
Eva M, General Manager at The Arch London, responded to this review

Dear lenorenewyork, Thank you for taking the time to review your recent stay and for your feedback. You are absolutely correct your room should have been cleaned prior to 4.30pm; I can only apologise for the service being less than it should be. We would be happy to welcome you back again and to make your next visit memorable. I... More 

Woodmere, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After researching hotels in the Marble Arch vicinity, I happened upon the Arch. I'm glad I did. The excellent reviews are spot on! I am adding this wonderful gem to the list of hotels that make me giddy! It's a very small list! Where do I start? Firstly, the front desk staff are kind, courteous and attentive. This experience is... More 

Helpful?
Thank Ira52
Eva M, General Manager at The Arch London, responded to this review

Dear Ira52, many thanks for your exceptional review. We are delighted that you enjoyed your stay and thank you for recommending us. I do hope to welcome you back to our hotel soon and please do not hesitate to let myself or our team know if we can assist with this. Warm regards, Eva More 

Johannesburg, South Africa
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is good value for money hotel it's not the most luxurious hotel I have stayed in very central to everything in the area the hotel is clean food is good ,staff is friendly and helpful ,rooms a bit small but generally great all rounder the only problem I had was a humming noise that kept me up and woke... More 

Helpful?
Thank COZ9808
Eva M, General Manager at The Arch London, responded to this review

Dear COZ9808, Thank you for your review. We are glad that you enjoyed your holiday at The Arch London and sorry that the noise disturbed your sleep, I will look at the issue. I do hope to welcome you back to our hotel soon and please do not hesitate to let myself know if I can assist you with this.... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I visited The Arch with a group of women for Afternoon Tea and it was great. One of the reasons I chose it was due to the service I got from the Events Sales Manager Elizeu who was efficient friendly and accomodating before the event. On the day, the waitress Rebecca took exceptional care of us, answering questions and making... More 

Helpful?
Thank greenims12
Eva M, General Manager at The Arch London, responded to this review

Dear greenims12, Many thanks for your fantastic review. We are glad that you enjoyed your Afternoon tea and I will pass your comments to the team. I do hope to welcome you back to our hotel soon and please do not hesitate to let me know if I can assist you with this. Warm regards, Eva More 

London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful service, exquisite food and beautiful interiors with contemporary art work. And what a location – minutes away from Selfridges, Marble Arch and Hyde Park. The Arch is flawless in every way. I cannot think of a single thing that would have improved my stay.

Helpful?
Thank Xenia27
Eva M, General Manager at The Arch London, responded to this review

Dear Xenia27, many thanks for your outstanding review and we are delighted that you enjoyed your stay. We are looking forward to welcome you again at The Arch London. Warm regards, Eva More 

Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Arch during a recent visit to London. This a boutique hotel, with a chic and sophisticated feel to it. The hotel's location is great, in an area that is more tranquil than other areas that attract more tourists, such as Covent Graden. The staff is very friendly, and clearly go out of their... More 

Helpful?
Thank jemabel
Eva M, General Manager at The Arch London, responded to this review

Dear jemabel, Many thanks for your review, I will pass your comments to the team. I am sorry that you were not completely satisfied with the allocated room and I am happy that this was resolved. I do hope to welcome you back to our hotel soon and please do not hesitate to let myself know if I can assist... More 

Nottinghamshire, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a 2 night stay, great location, excellent facilities and general feel. We loved the quietness of the room. Breakfast and dinner was fantastic. Best rib eye steak dinner in years. Best of all though was the unstuffy atmosphere and attitude of the staff.

Helpful?
Thank Matt S
Eva M, General Manager at The Arch London, responded to this review

Dear Matt S, Thank you for your superb review. We are happy that you enjoyed your stay at The Arch London and I will share your comments with the team. Warm regards, Eva More 

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Location: United Kingdom > England > London > Marylebone
Price Range: $291 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
The Arch London England
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#17 Luxury Hotel in London
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