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The Arch London

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The Arch London
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1,445 Reviews from our TripAdvisor Community

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Showing 1,291: English reviews
Manchester/London
Level Contributor
65 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed yesterday NEW

Really enjoyed staying here. Very warm welcome, comfortable rooms with internet and soft drinks included, and a decent breakfast. A little noisy on the street side of the property but it is in central London. Staff are friendly and the place is spotless. Highly recommended.

Helpful?
Thank TheSavvyTraveller
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We held a corporate event in the Whitehall room, form the moment we arrived the staff did their upmost to ensure everything ran smoothly. Special thanks must go to Fabio, Eniro and Carlton for all their help. The event was a great success and we will be returning in the near future!

Helpful?
Thank 47jack
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear 47jack I am delighted to read that your event was such as success and that The Arch London contributed to this. Thank you on behalf of Fabio, Eniko, Carlton and the whole team for sharing your thoughts about your corporate event with us. We do hope that we can welcome you back soon. Kind regards Lucy More 

San Jose, California
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We just had an amazing three days in London staying at The Arch! Their customer service was effortless. We walked almost everywhere from here. It is also close to an underground stop and the Hyde Park stop for the hop on / hop off buses. We were greeted happily each morning at the restaurant by David and they even surprised... More 

Helpful?
Thank WhitesideJourney
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear WhitesideJourney Thank you so much for taking the time to review your stay with us and for the very kind words of compliment. Your comments, as with all, will be shared with the team and I know that David will be touched by your lovely feedback. We are all so glad that the attention to detail shown helped your... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Wow! What an amazing hotel! We arrived to Heathrow airport and were greeted by a driver who was waiting for us, which was set up thorough the hotel. Once we arrived to the hotel, we checked in with ease and were pleased to learn that one of our rooms was ready (around 8am). From then on, we received only the... More 

Helpful?
1 Thank Colin W
Eva M, General Manager at The Arch London, responded to this review

Dear Colin W, Thank you for your excellent review. We are delighted that you enjoyed your time with us and look forward to welcoming you back soon on your next visit to London. Warm regards, Eva More 

Paris, France
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third visit to The Arch. I keep coming back because they never disappoint. They welcome me warmly. My room is always lovely. Well designed and smartly appointed. Dining is also a pleasure. The staff is knowledgeable, friendly and efficient. Great location near Kensington Gardens and Marble Arch.

Helpful?
Thank CDMgal
Eva M, General Manager at The Arch London, responded to this review

Dear CDMgal, We were delighted to welcome you back for the third time and thank you for taking your time to give such a lovely feedback, which I have shared with the team. We are looking forward to welcome you back to The Arch London​ again soon. Warm regards, Eva More 

Athens, Greece
2 reviews
5 of 5 stars Reviewed 1 week ago

This is the second time I 've stayed to this hotel and I am glad I came back! Again the service was great and my room was excellent. I was given a free upgrade as a reward for coming back and I stayed in an executive room, which was very spacious and very elegantly decorated. The location of the hotel... More 

Helpful?
Thank alexandralinas
Eva M, General Manager at The Arch London, responded to this review

Dear alexandralinas, We were delighted to welcome you back for the second time and thank you for taking your time to give such a wonderful feedback, which I have shared with the team. Our hotel location is very convenient indeed, just a stone’s throw away from Oxford Street and Hyde Park although quiet and peaceful for a good rest but... More 

new york
Level Contributor
84 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago

There are many wonderful things about The Arch: the location, the enthusiasm of the staff, the breakfast buffet, and the nice small gym, and did I mention the location--Hyde Park is a couple of minutes away for a run. The caveat is this is a good hotel that could be great. The staff's enthusiasm is not quite met in all... More 

Helpful?
Thank lenorenewyork
Eva M, General Manager at The Arch London, responded to this review

Dear lenorenewyork, Thank you for taking the time to review your recent stay and for your feedback. You are absolutely correct your room should have been cleaned prior to 4.30pm; I can only apologise for the service being less than it should be. We would be happy to welcome you back again and to make your next visit memorable. I... More 

Woodmere, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After researching hotels in the Marble Arch vicinity, I happened upon the Arch. I'm glad I did. The excellent reviews are spot on! I am adding this wonderful gem to the list of hotels that make me giddy! It's a very small list! Where do I start? Firstly, the front desk staff are kind, courteous and attentive. This experience is... More 

Helpful?
Thank Ira52
Eva M, General Manager at The Arch London, responded to this review

Dear Ira52, many thanks for your exceptional review. We are delighted that you enjoyed your stay and thank you for recommending us. I do hope to welcome you back to our hotel soon and please do not hesitate to let myself or our team know if we can assist with this. Warm regards, Eva More 

Johannesburg, South Africa
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is good value for money hotel it's not the most luxurious hotel I have stayed in very central to everything in the area the hotel is clean food is good ,staff is friendly and helpful ,rooms a bit small but generally great all rounder the only problem I had was a humming noise that kept me up and woke... More 

Helpful?
Thank COZ9808
Eva M, General Manager at The Arch London, responded to this review

Dear COZ9808, Thank you for your review. We are glad that you enjoyed your holiday at The Arch London and sorry that the noise disturbed your sleep, I will look at the issue. I do hope to welcome you back to our hotel soon and please do not hesitate to let myself know if I can assist you with this.... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I visited The Arch with a group of women for Afternoon Tea and it was great. One of the reasons I chose it was due to the service I got from the Events Sales Manager Elizeu who was efficient friendly and accomodating before the event. On the day, the waitress Rebecca took exceptional care of us, answering questions and making... More 

Helpful?
Thank greenims12
Eva M, General Manager at The Arch London, responded to this review

Dear greenims12, Many thanks for your fantastic review. We are glad that you enjoyed your Afternoon tea and I will pass your comments to the team. I do hope to welcome you back to our hotel soon and please do not hesitate to let me know if I can assist you with this. Warm regards, Eva More 

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Location: United Kingdom > England > London > Marylebone
Price Range: $293 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
The Arch London England
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#17 Luxury Hotel in London
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