34 Lombard Road adjacent to London Heliport, London SW11 3RF England
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$167
Free cancellation until 04/01/23
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Free cancellation until 04/01/23
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Room & Suite (425)
Dining (123)
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About
#396 of 1,209 hotels in London
Location
3.9
Cleanliness
4.6
Service
4.3
Value
4.3
Travelers' Choice
Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Free shuttle or taxi services
Business Center with Internet Access
Paid private parking on-site
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Safe
Telephone
Minibar
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
River View
Languages Spoken
English
Hotel links
Location
66Somewhat walkable
Grade: 66 out of 100
30Restaurantswithin 0.3 miles
0Attractionswithin 0.3 miles
Contact
34 Lombard Road adjacent to London Heliport, London SW11 3RF England
Getting there
Fulham BroadwayUnderground20 min
Rental CarsSee rental cars from $25/day
2515Reviews58Q+A100Room tips
Reviews
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The hotel was ok and good value for money. The room was nice, with a good shower and efficient air con. Robes and slippers were provided. The eco credentials are impressive. The staff were not very friendly. The reasons I’m giving the hotel a score of 4 are: We were not shown to our room or offered help with luggage The reception desk was unmanned at times The fridge in the room didn’t work The sauna and steam room were not working The resistance pool was not working and was being used as a cold plunge pool Breakfast was very basic - 3 star hotel at best. There was no natural yoghurt, no vegetarian options such vegetarian sausages, eggs Benedict or similar options were not offered - I only realised these may have been an option when I saw the room service menu. The restaurant service was not to 5 star hotel standard. I would have given a score of 3 but, due to value for money have given a very good. The decor is unusual. The fake Versace is very off-putting and cheapens the hotel.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Absolutely what you want a hotel to be: smart, clean, stylish, comfortable room and communal areas. Staff were friendly without being overbearing or servile. They kept a distance but were quick to help if you wanted help. Fantastic stay. Recommended.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very comftorable beds , Lovely view and people and jacuzzi’s so nice and warm. The room is elegant and comfy Everywhere smells nice nice decorations bar I love the vodka sign😂 I will definitely be making a comeback here as it’s a great place to go with a loved one
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very roomy bedroom and very clean and comfortable. Bar and restaurant across the way from the reception which can be a bit breezy. Good location Battersea or the South Bank as you can walk from the hotel. Good service.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: It’s not a very attractive location from the front especially although better from the fiver...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is in amazing location and has gorgeous river views .. the staff are absolutely amazing and the bar and restaurant are top class The rooms are spotless and cozy and have everything you need would highly recommend
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Enjoyed the food, nice service a great local spot. Nice view and lovely decorations. Lovely places to take pictures. The boss is lovely and the option of indoor and outdoor seating. Food tasted nice and drinks was nice too
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I always book a room for my Mother to stay here. The rooms are large with great views of the Thames and the staff are absolutely lovely. But…it could be really amazing and a much more viable business - sadly it looks like the hotel is going out of business judging from the way the entrance has been barricaded now - if all the completely mad ‘decor’, from the worst lumps of ‘sculpture’ in reception to a gang of chrome dolphins, and the wrecked shed attached to the restaurant were banished and a decent designer brought in to sort it all out. Rooms too are dark with hideous fake Versace tatt everywhere. Such a shame. The location is fantastic and every time my Mother stays we’d love to sit by the river and have a drink or dinner but the broken shed lean-to thingy - on an award-winning modern budiling! Again why????, the cheap and ugly mismatched furniture, the acres of dog urine soaked astroturf - why????? - and the smokers encouraged by the Hubbah pipes put us completely off. This is a hotel ready to be one of the best in London but right now is a bit of a nightmare.…
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel rated itself a 5 star but I feel like this is too generous. The hotel is what i would describe as adequate accommodation for a business stay but for a couples trip, look elsewhere. I paid almost 200 pounds per night and the location is poor. It’s next to a castle furniture place and has people living in the same building.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Management, Other at Rafayel on the Left Bank
Responded 3 weeks ago
Thank you for taking the time to write a review but we are sorry to hear that our location, right on the banks of the beautiful River Thames, was not to your liking. Our website and third party bookers clearly show where we are and although only two stops from the city centre, Chelsea or Olympia, we charge less than hotels nearer the centre (under £200pn is not expensive around Valentine's Day). We are ideal for couples - all our rooms offer Hypnos double beds, many have whirlpool baths. The adjacent Banyan on Thames serves excellent food. From here you can explore the south bank and the Battersea area on foot or bicycle, or take the short trip to the centre, then relax by the river watching the sunset. You are however correct in that Castle are next door and indeed other people live in the luxury flats above the hotel (common with modern high-rise developments) not that this has ever affected the hotel or any guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katisha B wrote a review Feb 2023
Lovely place to stay, room was clean modern and spacious. I always say a hotel bathroom says a lot and I could stay in that steam shower all day! Spa was small but lovely as it wasn’t busy and my massage was great, very relaxing. The restaurant food was amazing and the staff were all fantastic
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Date of stay: February 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Spa area is small so go at uncommon times for best experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Baldy Caucasian European bar man DO NOT STAY HERE! RUN Refused to wash baby bottle. Partner asked for fairy liquid to wash. He said NO. Told partner to ask someone else with a shrug of his head. Partner left bottle with another guy waiter who said he would get porter to do. I then left my room and went to bar to ask for bottle and asked the bald Barman. He said he don’t know anything about it. Lied!! Then shrugged his head and told me to ask ‘wee boy’. He then shouted through Bar several times ‘wee boy’!! Rude and disrespectful to call your co worker like this. I asked ‘wee boy’ his name it was ‘Fasil’. I said to the bald bar man his name is Fasil it’s rude to shout ‘wee boy’ and your co worker. I was told to shut up and piss off. I said so your carrying on like you did to my partner a few minutes ago. I said to him quite angrily as you would- you are a disgrace and an embarrassment. Told him I am reporting to manager. As I walked away he shouted at me (baring in mind customers in the bar) ‘come back here you pussy’ I went back and he did damn all only shouting insults etc This guy is about 50 odd years old, married and front line staff for this hotel. This was 4:30pm on a Wednesday. This Barman should not have a job let alone be dealing with customers in a ‘5 star hotel’ Spoke to manager ‘kuman’ said she would do an ‘investigation’. Kuman I spoke to on the phone- said she sent report to owners (Kuman very good to deal with) and they are having a disciplinary meeting on the 2nd janurary with owners. I will leave Kumans conversation out of this but have recorded her call. Very polite! In mean time this bar man is still employed there! 100 percent nothing will happen. Absolute disgrace, embarrassing and downright awful customer service- this is the clientele Hotel Rafayel employ. Very interesting to see how the owners deal with this. Will keep you posted…
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$187 - $247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rafayel on the left bank - hotel and spa, rafayel on the left bank hotel london
LOCATION
United KingdomEnglandLondonClapham / Battersea
NUMBER OF ROOMS
70
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Claim Your ListingRAFAYEL ON THE LEFT BANK $160 ($̶2̶3̶0̶) - Updated 2023 Prices & Hotel Reviews - London, England
Frequently Asked Questions about Rafayel on the Left Bank
What are some of the property amenities at Rafayel on the Left Bank?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Rafayel on the Left Bank?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rafayel on the Left Bank?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Rafayel on the Left Bank?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Rafayel on the Left Bank?
Conveniently located restaurants include Varanasi Chefs, Yamal Alsham, and Banyan on the Thames.
Are there opportunities to exercise at Rafayel on the Left Bank?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Rafayel on the Left Bank have an airport shuttle?
Yes, Rafayel on the Left Bank offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rafayel on the Left Bank?
Yes, dry cleaning and laundry service are offered to guests.
Does Rafayel on the Left Bank offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Rafayel on the Left Bank?
Many travelers enjoy visiting Churchill War Rooms (3.0 miles), Houses of Parliament (3.1 miles), and Westminster Abbey (3.0 miles).
Does Rafayel on the Left Bank have any great views?
Yes, guests often enjoy the harbor view available here.