We stayed at hotel Rafael between our house moves - and made the most of this opportunity to stay at this luxury hotel. We really saw luxury at every corner here - from the mattress and cushions on the bed, to the shower and taps in the bathroom, to the décor in the reception and first and second floor lobby space. The big plus however was the spa centre. We were fortunate to be there during that rare window of time amidst the Covid restrictions that were lifted during this period. It meant we could experience the wonderful gym and the refreshing jacuzzi and sauna. That just made our day!
I first stayed at this hotel 3 years ago. And have always gone back. I love the hotels staff here they’re all professional, polite and helpful. The rooms are very cosy with great views!! It’s always clean and you’ll realise the entire hotel is kept in great condition. They actually have gorgeous emperor suits with hot tubs too. The spa is my absolute favourite!!! I love the atmosphere. This facility is great. I often visit this hotels spa even when I haven’t had a room booked. And to go on to the restaurant which is along the river side. The foods spot on. I like that the menu has a wide selection. I always eat here! They have a lovely outside enclosed seating area with outdoor heating, blankets and cushions. I find it so relaxing to sit here whilst taking in the view from the river. Again the food is delicious. 5 stars from me. I will continue to book my stays at hotel rafayel. I’ve not had a bad experience yet. I highly recommend. …
Off the beaten track is a little gem. It’s an amazing hotel with bathrooms bigger then most hotel rooms in London. The views are amazing upon Thames and the service is of a great standard. I am staying here tonight and was surprised with the quality of the rooms. Good value for money and on top a beautiful restaurant that caters for cosmopolitan meals.
I have been going to Rafayel hotel over the years and they are still to disappoint, very friendly, attentive staff, a wide range of selection on meals & drinks for very affordable prices and I will mention that the new Shisha bar recently added is a vibe on its own !!! Tyrone
This is my 5th stay at Rafayel and the team at Rafayel never disappoints. We booked directly through the hotel which had a personal touch and on arrival we were greeted by warm and friendly staff. Our room was spotlessly clean and comfortable with great facilities and an amazing view of the Thames through the full length window. We requested some items for the room which were delivered promptly and the room was serviced to a high standard whilst we were there. During these Covid times its re-assuring to see the high hygiene standards Rafayel maintains We enjoyed a delicious breakfast at the Banyan on the Terrace overlooking the Thames, amazing ambience. We returned for dinner & drinks and the experience was excellent All the staff were approachable and professional and we will definitely be returning in the near future.…
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