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34 Lombard Road Adjacent to London Heliport, London SW11 3RF England
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Free cancellation until 06/02/22
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Traveler (1008)
Room & Suite (424)
Dining (123)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#406 of 1,208 in London
Travelers' Choice
Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Free shuttle or taxi services
Business Center with Internet Access
Paid private parking on-site
Fitness / spa locker rooms
Breakfast buffet
Breakfast in the room
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Full body massage
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
Harbor View
River View
Languages Spoken


Full view
70Somewhat walkable
Grade: 70 out of 100
33Restaurantswithin 0.3 miles
0Attractionswithin 0.3 miles
34 Lombard Road Adjacent to London Heliport, London SW11 3RF England
Getting there
London City Airport10 miSee all flights
Heathrow Airport12 miSee all flights
Fulham BroadwayUnderground20 min
See all nearby hotels
2486Reviews57Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Rebecca M wrote a review May 17
1 contribution
My husband & I stayed at Rafayel Hotel for 1 night last week. We booked for a Swedish massage for both of us. The receptionist at the River Wellbeing Spa at hotel Rafayel was very friendly & made us feel comfortable & at home. (forgot to ask for her name) I was taken to the massage room first. I really needed a massage. I didn’t realize how tight my body was until my 1 hour session was over. Safeena (messeurs) was amazing! Her pressure was great & the technique too. She was attentive, a great listener and communicator, working out tough tension spots in a way I didn’t even, know was possible! . She is a wonder woman! really. Safeena is very knowledgeable and experienced in her field. Also a very kind and nice person to have met. Thank you for helping me de-stress with an amazing massage! I wish I could afford to go there every week. The facility is really nice and spacious. The atmosphere was perfect, and my body felt incredibly rejuvenated after the massage. Writing this review makes me want to call and book another! Great service. Really enjoyable experience, Cannot recommend enough. 😀This is one of the best massages I have ever had!Thanks to you Safeena. Exceptional massage. Highly recommend. Rebecca M
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Date of stay: May 2022Trip type: Traveled
Explorer68734 wrote a review May 14
8 contributions1 helpful vote
I have been staying at the hotel for three weeks whilst working nearby. The staff are very professional and attentive. My room is lovely - with a view of the Thames - and very clean. I have eaten a few times in the restaurant and the food has been very good on each occasion - again the restaurant staff were excellent. A special mention for the very friendly barman. On days off from work I have walked from the hotel into Chelsea/Sloane Square - around 30-40 minutes walk - and it is a lovely walk. I will definitely stay again when visiting or working in central London.
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Date of stay: May 2022
Trip type: Traveled
Alice W wrote a review May 13
1 contribution
Overall, our stay was fine. But I want to mention the man at reception that argued with me when I asked for some help with the resistance pool. He argued with me and said it’s a ‘dipping pool’ and not a resistance pool. I felt completely undermined by this because I did question this due to the controls being on display and he said ‘no no no you’re wrong it’s a dipping pool’ This man was rude to me for no reason.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Don’t use the spa- not worth it for the rude staff.
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Max wrote a review May 9
7 contributions1 helpful vote
Stayed in the Exec Suite😆 1. No help with our luggage from the carpark (hotel employee just looked at my girlfriend struggle into the lift). 2. No guidance to our room, just told where to go. 3. Bathroom bidet plug wedged in place, so could not be used. 4. Bathroom extraction fan not working. So bathroom filled with steam and smelled like mold after-use. 5. Speakers/sound not working on the TV. So not sound. 6. Bedside lamp on the left not working. 7. Where the carpet meets furniture or wall, these places require vacuum. 8. Restaurant food (and drinks) overpriced, inedible, staff inattentive, waited over 30 minutes for a disgusting chicken 'burger'. Picture of burger with 'coleslaw'. And this was after it had been returned to the kitchen due to 'lack of coleslaw'? 9. On 'check-out' not even asked if we enjoyed our stay or if there were any problems. FOR THE MONEY STAY FURTHER UP THE RIVER IN A PROPER HOTEL.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Dissapointed C wrote a review Apr 2022
1 contribution
I arrived at this hotel happy with, yet a bit disappointed that fact that there was no shower gel provided. Luckily, I had bought my own, so this quickly became a non-issue. After my stay, £40.00 was taken from my bank account. When I enquired, I was accused, not only of removing the shower gel from the room, but also the fitting that attached it to the wall!! Staff here are very rude and extremely ignorant. AVOID THIS PLACE LIKE THE PLAGUE!
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Date of stay: October 2021
Sleep Quality
Ivy M wrote a review Apr 2022
1 contribution
Visited on Sunday 10th April for a Spa Day and I was well looked after. Lama the Manager on Duty was attentive and took care of our every need. Cindy, the Message Therapist sent me away with fairies, I felt so relaxed and pampered. This is definitely a 3* venue however the care given by Lama and Cindy was second to non. Thank you both for a great day.
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Date of stay: April 2022
Addy J wrote a review Apr 2022
London, United Kingdom2 contributions
Cannot fault this hotel. From the moment I walked in I was greeted with smiles and a friendly welcome. The rooms are Spotless with stunning views of the Thames. The staff are so friendly and the food was delicious. I’ll definitely return when I’m next in London. Thank You!
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Date of stay: April 2022Trip type: Traveled
Charlotte E wrote a review Mar 2022
1 contribution
I didn't stay overnight, but attended an amazing party. The service was excellent and everybody very helpful. The hotel also has a beautiful terrace with amazing views onto the Thames. Intend to return as soon as the weather improves. Thoroughly recommend the place.
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Date of stay: February 2022
Trip type: Traveled
Komal M wrote a review Mar 2022
2 contributions
I came to this hotel for a Miss England event and I had a wonderful time! The hotel staff were incredibly hospitable and polite and guided me to the event. The hotel was beautiful inside and the terrace had amazing views where we could go outside to take pictures! I will definitely come here again as I had an amazing experience!
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Date of stay: February 2022Trip type: Traveled
Emily C wrote a review Mar 2022
13 contributions
I had a great time at Hotel Rafayel celebrating Miss England and Miss Ireland going to miss world! The staff were very friendly and food was good! The flower wall is gorgeous and the location right on the river so pretty!!
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Date of stay: February 2022Trip type: Traveled
$182 - $220 (Based on Average Rates for a Standard Room)
rafayel on the left bank - hotel and spa, rafayel on the left bank hotel london
United KingdomEnglandLondonClapham / Battersea 
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Frequently Asked Questions about Rafayel on the Left Bank
What are some of the property amenities at Rafayel on the Left Bank?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Rafayel on the Left Bank?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rafayel on the Left Bank?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Rafayel on the Left Bank?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Rafayel on the Left Bank?
Conveniently located restaurants include Varanasi Chefs, The Woodman, and Yamal Alsham.
Are there opportunities to exercise at Rafayel on the Left Bank?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Rafayel on the Left Bank have an airport shuttle?
Yes, Rafayel on the Left Bank offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rafayel on the Left Bank?
Yes, dry cleaning and laundry service are offered to guests.
Does Rafayel on the Left Bank offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Rafayel on the Left Bank?
Many travelers enjoy visiting Churchill War Rooms (3.0 miles), Houses of Parliament (3.1 miles), and Westminster Abbey (3.0 miles).
Does Rafayel on the Left Bank have any great views?
Yes, guests often enjoy the harbor view available here.