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Town Hall Hotel

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#116 of 1,070 Hotels in London
Certificate of Excellence
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Town Hall Hotel
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1,218 Reviews from our TripAdvisor Community

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Showing 1,061: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

So I didn't actually stay here as we never got that far. I tried to book a 3 day stay using their 'kids go free' special offer. They state that when you book a one bed apartment and take 2 kids that you don't pay the extra £75 per child, per night supplement. They "love having families stay". Now I... More 

Helpful?
1 Thank Deb D
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

The TripAdvisor content integrity team are investigating this review. More 

Regina, Sk
Level Contributor
87 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is located very close to the Bethnal Green tube station. The 2 bedroom suite room is equipped with everything you would want for an extended high end stay. The hotel lobby is also very uniquely appointed inside. The hotel is very clean. There are many small grocery stores and restaurants nearby. The front desk staff are not as... More 

Helpful?
Thank skfandbtraveler
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear skfandbtraveler, Thank you for the candid and refreshing review left on our trip advisor page recognising the important attributes of the hotel. I know, I know, we are working hard on getting the front office staff to smile a bit more, but the desk is short staffed art the moment and quite new. We will have them up and... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel check-in experience this morning has thrown off the entire stay. I was looking forward to it because of the positive reviews. Not through the fault of the hotel, my early check in request was never noted. How it was handled was disappointing. I was advised a room was not ready. I asked to be notified if a room... More 

Helpful?
1 Thank Victoria L
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear Victoria L, Thank you for sharing your view with the trip Advisor community about your check in experience. I am sorry we were not able to meet with your expectation on this occasion and with this in mind I would like to make it clear to all who are reading our reviews, we are a very reasonably priced and... More 

London, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First of all I should say that we did not stay at the hotel. We were part of the Secret London Walks group, lead by the excellent Blue Badge Guide, Diane Burstein, exploring the Bethnal Green neighbourhood. What a lovely surprise to find such a beautiful historic building put to good public use and so well restored. Two hotel employees... More 

Helpful?
1 Thank GoSeeTheWorldOK
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear GoSeeTheWorldOK, Thank you for the comprehensive and complimentary review left on our Trip Advisor page. it is always lovely to hear from visitors to Town Hall Hotel who positively enjoy the experience. The historical hotel tours are quite popular and extremely informative about the art and architecture and I know that those who host them really enjoy doing it.... More 

Ellesmere, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed at the town hall a few weeks ago, what an amazing place! Hotel is stunning real Art Deco style but with modern touches. Room was so comfortable really loved it. Staff were so helpful they had no problem with me taking the dog they even have their own resident dog made me feel right at home. Particularly liked the... More 

Helpful?
1 Thank bevdyke
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear bevdyke, Love your Trip Advisor comment, thank you, it has been shared with the rest of the team and Dizzy the greyhound who joins us in gratitude for recognising all our hard work. Please hurry back and don't forget to tell your friends and family about your experience. Thanks once again, Paul Berncastle More 

Stoke-on-Trent, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed last week, I could not fault the stay, from the moment you check in to the type of room allocated.Helpful people, friendly and comfortable. There are some different rooms in a real part of London, it's an experience for those who like something different. Lovely pool good gym and some really different food. All I can say is... More 

Helpful?
1 Thank Pol S
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear Pol S, Thank you so much for the rave review of your recent stay at Town Hall Hotel shared today with the Trip Advisor community. you comment has been shared with the entire team who join me in sincere gratitude. Please hurry back and tell all your friends about us. We have a rather important philanthropic part to play... More 

Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here in July when it was really hot, the air conditioning was a life saver and unexpected in a hotel full of old fashioned charm. Bedrooms were clean, big and had a fridge to use if wanted your own drinks! If you are a tourist or new to the area or London they have a great mini tablet that... More 

Helpful?
1 Thank Adrianbrennan
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear Adrianbrennan, Thank you for the warming and balanced review left on our Trip Advisor page after your recent visit to Town Hall Hotel. We are delighted you enjoyed your time with us and wish that you hurry back. Please do spread the word for us about your experience, as a small independent, design, boutique hotel we rely heavily upon... More 

Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First assigned a 2BR suite on the 3rd level, and the 2nd day one at the ground level, much larger and very nice, made a big difference for our stay. Service level can be improved, the supervisors of the breakfast room are on the rude side (compensated by the much more friendly attendants). Be aware this is far from the... More 

Helpful?
1 Thank Lieven C
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear Lieven C, Your recent review shared with the Trip Advisor community is much appreciated, however, we are disappointed that your experience was not the 'full 5' we generally prefer to be associated with! Your recognition of our proximity to the west end and compliments have cheered us up enormously and the supervisors at breakfast have been suitably reprimanded and... More 

Texas
Level Contributor
193 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Overnight stopover in London gave us an opportunity to try out this hotel/apartment option. It is literally built into the old town hall in the London suburb of Bethnal Green. The court room is just off the restaurant, it has old ballot boxes as decor. Staff could not be any more gracious. Short walk to the Underground Station. The neighborhood... More 

Helpful?
Thank docntx
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear docntx, Thank you for the complimentary and balanced review left on our Trip Advisor page after a recent visit to Town Hall Hotel. As you have quite rightly pointed out, we are close to all the things in the city you may wish to visit in terms of art, experiences, food. it is a lovely neighbourhood, if you are... More 

Northampton, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Some friend and I stayed here to celebrate a birthday. We had a two bedroom apartment, complete with kitchen, dining area and two bathrooms. It was a beautifully designed space, and felt very luxurious. The hotel itself is stunning, very well maintained and run by fantastic staff. Would definitely recommend and go back.

Helpful?
Thank Kellie G
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear Kellie G, We love your comment and encourage you to come back soon with all of your friends. We are very good at hosting events here at THH and will plan everything for you to the smallest detail, limited only by your imagination and depths of your pocket(s) whilst we are not a 5 star property, we are proud... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more   less 

Additional Information about Town Hall Hotel

Address: 8 Patriot Square | Bethnal Green, London E2 9NF, England
Location: United Kingdom > England > London
Price Range: $189 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Town Hall Hotel 5*
Number of rooms: 98
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Also Known As:
The Town Hall Hotel And Apartments
Town Hall Hotel London, England
Hotel Style:
#37 Spa Hotel in London
#75 Business Hotel in London
#88 Family Hotel in London
#92 Romantic Hotel in London
#99 Luxury Hotel in London
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