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Town Hall Hotel

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#117 of 1,070 Hotels in London
Certificate of Excellence
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Town Hall Hotel
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1,218 Reviews from our TripAdvisor Community

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Showing 1,061: English reviews
London, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Can I refer you to my previous review, four years ago? This is a fantastic hotel and we can't help but keep returning. Maybe I'm lazy but to have the Peg & Patriot bar, Typing Room and Corner Room restaurants, swimming pool and beautiful apartments in the same building and art galleries and Satan's Whiskers and Paradise Garage over the... More 

Helpful?
Thank AnnaLemmy
New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Town Hall Hotel and Apartments, was perhaps, one of the best placed that my family has ever stayed, and we have traveled the world. Upon arrival, after a typical long flight from NY, including the hassle though customs, we were greeted with a warm, efficient and friendly check-in process. We were asleep within minutes of our arrival, thus salvaging... More 

Helpful?
Thank magdalenag774
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear magdalenag774, Thank you for your warm and generous, complimentary, review of Town Hall Hotel. we work very hard to ensure all of our guests enjoy their visits to the property and I am delighted to understand your visit was everything you hoped it would be and that you have chosen to share your experience on Trip advisor. Thank you... More 

norwich
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As well seasoned 5* travellers, to stay 19 days in one hotel it must be pretty good. The apartment we stayed in was absolutely wonderful. Wonderful design, state of the art kitchen, gorgeous bathroom ... all in the lap of luxury. Luxury magazines available to just pick up from foyer area. Staff extremely friendly and helpful. The bar is an... More 

Helpful?
Thank alca
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear alca, Looking forward to your return next year, please accept our sincere thank you for your kind and generous review left on our Trip Advisor page. It is great you see the community in which the hotel sits as a community of diverse and interesting places and people. Thank you for sharing your experience with the social media community.... More 

Boston, MA
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had a wonderful stay at Town Hall. Loved our one bedroom suite with kitchen, deep bathtub and bonus, a washer/dryer. Appreciated the overall design of the hotel. Breakfast was perfect for us and I loved the poached egg with avocado toast. Pool and workout room were great. Most of all, the staff was top notch. The hotel is convenient to... More 

Helpful?
Thank Nick M
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear Nick M Thank you for the wonderful review about our hotel left on our Trip Advisor page. It seems you have appreciated all we have to offer and where we sit in our community. The staff and I share our gratitude to you and look forward to your swift return when next in London. Best Wishes Paul Berncastle More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I am a little bit in two minds to review this hotel as I stay in it every few weeks and I don't want to see prices rise to much or expenses won't cover it! This is a great hotel the rooms are modern with a little bit of Art Deco. I am probably not the usual travelled to stay... More 

Helpful?
Thank Alan M
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear Alan M, Your lovely review is much appreciated and has been shared with the rest of the team who join me in saying thank you. Your and our other guest's continued patronage is important to us, as we are a small independent design, boutique hotel, not in a position of benefitting from being part of a multinational conglomeration. Thank... More 

Morris Plains, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

It's located in a shady area. There are beggars on the bylanes. There was a psychotic screaming at passers-by and tried to come at us shouting. We had to turn around and run away. One night we heard police sirens followed by someone shouting "Drop it! Drop it!!" and taser or gun shots being fired. The room furniture is worse... More 

Helpful?
1 Thank ShashiPrakash
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

This review is being investigated by the TripAdvisor Content Integrity Team. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely room, very spacious and immaculately clean. Excellent location near central line tube. Greeted by a very pleasant lady on reception who upgraded our room to a deluxe suit. Slight query when left with an unexpected drinks charge, but dealt with promptly. By far the best customer service I have ever received at a Hotel!

Helpful?
Thank Tom O
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear Tom O, Thanks for the positive review left on our page, please we could sort out your drink charge query, delighted you enjoyed the hotel and service/s offered. Please hurry back, as you can see we seem to have picked up a couple or trolls, which is very unusual. Thanks once again Paul Berncastle More 

Springfield - Delaware County, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Went there with my 2 daughters, for a long weekend in London. It was a last minute trip, and finding a room in, or near, the city of London that was big enough the 3 of us and wasn't going to break the bank, was not easy. We found Town Hall and loved it. Clean, nice finishings in the rooms,... More 

Review collected in partnership with Windows 10 app

Helpful?
Thank nebur29
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear nebur29, Thank you very much for the review shared with the TripAdvisor community after you recent visit to Town Hall Hotel. We try very hard to ensure our guests appreciate all of our hard work and we love it when we get it right. Thank you once again! Paul Berncastle More 

Leeds, United Kingdom
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

To begin with, the building itself is amazing and worth a good look around the many floors and spaces. We stayed here for a weekend as friends were getting married at the Hotel. For London the price of the stay was certainly reasonable and we were upgraded to a One Bedroom Suite which was part of their Designer Deals via... More 

Helpful?
Thank ThomasLawrieClark
DirectorOfGuestServ, Director of Guest Services at Town Hall Hotel, responded to this review

Dear ThomasLawrieClark, Thank you for taking the time to review Town Hall Hotel. We are pleased you plan to return and look forward to providing better service. If you get in touch with me directly, I will be delighted to update your profile to ensure your experience matches your expectations. Thanks and kind regards Paul Berncastle More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved my stay with at Town Hall. It's beautiful, the room was incredibly spacious, and the front desk staff so nice. They even have a complimentary shuttle that I can take to work in the morning. Always find a way to help no matter what I ask. Great people, great hotel!

Helpful?
Thank Katherine R
DirectorOfGuestServ, Dirctor of Guest Services at Town Hall Hotel, responded to this review

Dear Katherine R Thank you very much for the review left after your recent visit to THH. It is always lovely to hear about a guest experience where all our hard work is appreciated. Thank you in particular for appreciating the service levels and sharing your thoughts with the Trip Advisor community. Please hurry back. Best Wishes Paul Berncastle More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more   less 

Additional Information about Town Hall Hotel

Address: 8 Patriot Square | Bethnal Green, London E2 9NF, England
Location: United Kingdom > England > London
Price Range: $189 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Town Hall Hotel 5*
Number of rooms: 98
Reservation Options:
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Also Known As:
The Town Hall Hotel And Apartments
Town Hall Hotel London, England
Hotel Style:
#37 Spa Hotel in London
#75 Business Hotel in London
#88 Family Hotel in London
#92 Romantic Hotel in London
#100 Luxury Hotel in London
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